Very convenient helpful and friendly.
Great costumer service! Very nice people!
Great customer service skills and excellent product
Their customer service and service team are awesome. We had a rental unit breakdown during a Sunday snow storm. They had a tech on site within a couple hours and rectified the issue. Very assuring knowing we have them as a part of our team!!
Very good services, and very good communication with Eric Phillip about finding parts
Exelent atention. Grete service
Gonna be fair, cause we use them. My problem, when you know you messed up, dont make someone wait 30 min when they drive out of there way to help fix your mistake.
I bought a machine from this guys Basically over the phone and the internet. When I went to see the machine I had a few concerns about the track, Sean kunkel and his team went above and beyond to do the right thing for me has a 1st time buyers. I had other friends buying used equipment from other dealers and it was a chase to get them to do the right things. Sincerely Nunes. 👍
I highly recommended this company
Best dealership ever. Honest as the day is long. Billy, the GM, takes hid job seriously and it shows. Road service, service dept and parts dept are second to none. Highly recommend this dealership. 33 years with them and they never let me down.
Poor customer service. I ordered a blade for my excavator a while back. No one from the company called me to tell me if its in or not. So I decided to call them. Only to be forced to leave a message and that someone would call me back... well guess what NOBODY DOES. POOR POOR CUSTOMER SERVICE. WILL ALSO POST MORE NEGATIVE REVIEWS ON OTHER SITES AND CORPORATE
Nice people especially Alfredo in rental department. Was a pleasure using the brand new machine. Delivered and pick up by them so convenient. Highly recommend this company
Incredibly poor customer service. In the spring of 2015 we brought our S185 machine down to Bobcat of North Jersey. We had recently purchased it and did a preventative maintenance service and had them repair an overheating issue on the machine (~$2,200). It took a few days to complete which is understandable but once called to pick up the machine it was underivable due to a mechanics error. Once again I was understanding that these things happen. Once it was repaired (approx 1 day) I went to finally pick up the machine. About one week later we needed the machine on a job site to remove some plants (light work). On site, within 30 min., the machine overheated again. Now, having been kind enough about the previous issues, I demanded someone come out and repair the issue. They claimed it would not cost me anything when speaking with them. Now I am receiving bills for over $500. Just very poorly managed overall.
The best company, great customer service, all rental equipment is brand new condition . Highly recommend +++++
Best stuff. Very helpful team.
Wow a very special service 👌👌👌I definitely recommend it 👍👍👍the people working there, very polite I congratulate them
These guys are the best!!! They work to find your best option. Thank you Eric!!! Bobcat North Jersey Rocks!!!!!
Great people to deal with good product
Great Service, always have what I need in Stock, Thanks
Always there for us and never a problem
Great people very helpful
Nice people and every helpful
Great
Great and friendly
I like !
There machines for all types of work