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R.E.M.S, Inc.
2461 W 208th St #100, Torrance, CA 90501, United States
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R.E.M.S, Inc.

Comments
Me
Review №1

My grandma has been a renter in Hawthorne for 4 years. Whenever there is an issue with plumbing or any other problems on the property, Carlo has always been available to help us out. He is always so courteous and polite and his follow up is amazing. We greatly appreciate being able to reach out to him for help at any time and know he will get right back to us. REMS is an amazing rental company!

Ch
Review №2

Great place to live! They keep the premises clean, and whenever I had a maintenance issue they repaired it right away. Gates remain locked so I always felt safe. My unit was spacious and up to date. Enjoyed the mobile app super easy to use and convenient.

Je
Review №3

REMS is incredible. Michelle, a worker in that company, was really patient and reliable all the time. She always keeps in contact if any issue might come up and always goes beyond to help out. This company I highly recommend for anyone to rent out with!!!

Ma
Review №4

This company is very helpful and professional. All employees are dedicated to their work, and make sure their tenants feel more than satisfied. I would recommend this company to anyone who is looking for a new home/apartment. REMS Inc does not disappoint with their great service.

Ja
Review №5

REMS Inc is a really good company to rent out with. Michelle was a very kind and helpful person to me. She was very informative and gives very detailed descriptions of the places we look at. Great customer service this company has!!

Jo
Review №6

The level of professionalism from REMs is impeccable, the leasing department is always communicating from start to finish. Fabian was able to answer all my questions and always communicated right away. Great job REMS!

un
Review №7

REMS is a great business. All the staff members work hard to help you with any problem you need. Michelle helped us in many ways, she is consistence, always keeps you updated and very kind. Im glad we rented with this company!

De
Review №8

My experience with REMS has been very pleasant, Michelle Bravo is an example of professionalism and dedication, she was always in contact and was very patient with our process and documentation; she is very kind. Without a doubt my recommendation for her 100%. REMS is a reliable company. Thanks a lot 😊

Jo
Review №9

Amazing customer service from Michelle. Was very helpful and courteous towards me. I highly recommend this company to anyone looking to rent out.

Da
Review №10

This company goes above & beyond when needing help. Emmanuel is very communicative & understanding. If you’re looking for a new place to rent, I recommend this property management!

Jo
Review №11

Renting with REMS has been the best, they are always there to answer your questions and have been able to help us with all our issues weve had. Carlo has been especially helpful in getting maintenance done in our home Im a timely manner.

Jo
Review №12

REMS is great! Cant say I wasnt helped. As my uncle was having some maintenance issues at the property, Carlo was extremely helpful and thorough in making sure we were helped properly. Very professional!👍👍

Bo
Review №13

REMS is a great company, they know how to take care of their residents, units, and vendors. Fabian has communicated things with good information, in a very fast time frame, I recommend this company to all my friends.

be
Review №14

Amazing service! Jose Amezquita was really helpful and super professional. Very dedicated and kind and was very clear when answering all of my questions. I will definitely recommend R.E.M.S!

Wa
Review №15

Carlo has been helpful and is always quick to respond to any questions or needs we may have regarding maintenance in our apartment. REMS is professional and friendly overall. Highly recommend.

Jo
Review №16

REMS is fantastic. They made the whole process a breeze. Fabian was in constant contact with us, we never felt we had to wait on communication. The whole process was professional from start to finish.

Lu
Review №17

Great company, moving in process was smooth, and I recommend this company for all renters out there looking for a new place to call home. Michelle helped us every time we had a question or needed more clarification on a certain part of the lease agreement.

Si
Review №18

R.E.M.S is the right company to go to! Jose Amezquita was quick to respond and answered all my questions. Best of all, he helped me find the right apartment for me. I highly recommend Jose and R.E.M.S. to everyone.

Cr
Review №19

R.E.M.S is great and it’s nice to know they have a strong team; Carlo was very courteous and professional about helping me out with my needs. Would definitely recommend R.E.M.S inc.

Bl
Review №20

Michelle went out of her way to help us through the process and was quick to answer any questions we had. The whole staff was very nice!

Ly
Review №21

Quick and easy service, Carlo had a Vendor sent out within the hour and my plumbing issue was resolved the same day. Would recommend to anyone looking to rent!

Em
Review №22

Vendors did a awesome job replacing bathroom heater, garbage disposal, and the light fixture in a timely manner. Repairs project were coordinated by Carlos Zavala. Im very please with the results.

Jo
Review №23

Michelle was able to help me out very efficiently and was very quick with the assistance. She has some great work ethic and I really will recommend anyone who needs a place to rent to go to REMS INC.

An
Review №24

This company was very well organized when it came down to helping out with tenants. And making sure that each and every tenant was satisfied with the results of the maintenance repair.

Gi
Review №25

I have been a tenant with R.E.M.S for 8 year. When I need any kind of maintenance or anything else done Carlo responds right away. I love my place😊

da
Review №26

I am a general contractor, I started doing business with REMS Inc since 2010, doing different jobs and projects, later I rented a storages and lately I bought my house with their help as real state agent, and in al each of my business with REMS Inc until today they have been very professional and collaborative in all aspects.My experience with Joseph Geonetta, Susie, Carlo, Jose, Michelle, Doris, Manny and the rest of the REMS team has always been of my complete satisfaction in all aspects.Finally, without a doubt, I can say that REMS Inc is one of the best companies I have done business with and that is why I highly recommend them.

Ma
Review №27

REMS team is professional and reliable. Carlo is always there is to help you with any maintenance needs and helps get you service done in a quick fashion.

no
Review №28

The team at at REMS, specifically Jose A. has always been easy to work with and consistent with their services. I definitely recommend, their services are very convenient and well worth it.

na
Review №29

Excellent service totally recommend it ! Jose amezquita was super helpful he answered all my questions was always super professional and clear with everything.

je
Review №30

Had a sceptic tank over flow, called and a gentlemen named Carlo helped me efficiently and quickly. Could of been really messy.

Lo
Review №31

Amazing customer service, thanks to José Amezquita who help me with professionalism! If you are looking for a place to rent, i hardly recommend you to contact R.E.M.S!

Na
Review №32

REMS INC its one of the best companies i had several questions and jose Amezquita was incredible he answered all of my questions !

Fe
Review №33

Great team! Quick to respond to tenants needs and their owners.

Mi
Review №34

REMS is an awesome property management company. During my clients escrow I reached out to Susana Rodriguez for some urgent documents, she went above and beyond by providing the documents over the weekend and forwarded them directly to our lender without being asked. After the escrow closing, her prompt (almost immediate response) to the new owners questions helped her greatly in settling down at her new home. REMSs service excellence is rare among property management companies!

Ca
Review №35

Renting process was quick and simple, REMS team works efficiently to help you with your needs.

Mi
Review №36

Fabian is a great representative of REMS. He is very cooperative, good to work with and very knowledgeable!

Ra
Review №37

R.E.M.S, Inc. is a great property management company. They always handle all issues in a professional way.

Ni
Review №38

Very professional and nice experience I had with Carlo. He answered all my questions!

CI
Review №39

Responsible trustworthy company to manage your properties.

Pa
Review №40

Carlo helped me out a lot whenever i.had problems at my apt.Always very professional and quick to respond to my concerns. I would recommend using R.E.M.S !

Ju
Review №41

Had the pleasure to meet Carlo, great individual and profesional!

Da
Review №42

Had a great experience with Carlo, highly recommend him.

Sa
Review №43

Fabián is a very professional, and hard working man.

En
Review №44

We appreciate REMS team efforts to handle all our issues always in a professional , smooth way and on timely manner. Many thanks to REMS team.

Mi
Review №45

All around awesome. 👍🏽

Ge
Review №46

REMS INC. is a great property management company. Very professional, experienced for various needs both tenants and owners oriented and great customer service. I highly recommend them for all tenant and owner needs.

Ng
Review №47

I lived in one of their properties for a long period of time, and R.E.M.S. Inc was always incredibly understanding and willing to work with me, especially now, during these uncertain times. They are very efficient, and attended to every problem I had almost immediately. I cant recommend them enough.

Wa
Review №48

When REMS took over the management of our building, I was skeptical - we had worked so well directly with our landlord for so long, I was afraid a management company would make things difficult. However, I couldnt have been more wrong - REMS was responsive, thorough and friendly, and very accommodating during our move-out process when we had to move internationally for work. Joseph and the team are great and made everything so easy. Thank you!

Da
Review №49

Lived in unit for ~3 years. Great property management company. Can pay rent online, can make repair requests online, responds to repair requests quickly, very fair with deposit, cleaning fees, etc.

Ma
Review №50

R.E.M.S. is the best rental management company I have ever worked with. They are incredibly responsive and come out immediately to fix any problems I had with my rental. When we moved out, they were incredibly fair in returning our security deposit minus a cleaning fee. They did not overcharge us, inspected the property immediately, and we received the majority of our security deposit back.

Ev
Review №51

Friendly, professional and I never had a problem once. I did a self-guided tour before I moved in and it was very easy. They processed and approved my application very quickly. While doing the lease, they made everything very clear. During the move out inspection, they gave me an opportunity to clean a few spots that I missed. I would highly recommend.

Co
Review №52

Wow, I honestly cant believe some of the poor reviews Ive just finished reading. My experience has been top of the line with REMS from its inception to the signing of my lease. My first point of contact was the very sweet Doris, who was helpful and kind. She suggested an apartment for me that was affordable and in an area I liked, so I viewed it and fell in love. I applied on a Saturday and was contacted that evening by Joseph via text for additional information, and within 4 days, I was approved for the apartment. After Joseph, I dealt primarily with Yelma, who by the way is the consummate professional, and I was impressed with her interest in helping me get into my new apartment. When we went over the lease, she was thorough and patient and answered every single question I had before I could ask it, lol. These are genuine people, they run a good business, and I cant say enough how pleased I am with my apartment. Its well taken care of and quiet, just the way I hoped it would be. I highly recommend REMS to anyone looking for a new place to live because what you will undoubtedly get is professional service, nice, clean, well taken care of spaces, and a touch of human kindness from all of their team. Thanks guys at REMS!

Da
Review №53

I am updating my review, I spoke with rems today and got back to me. Thank you

Sv
Review №54

From the first to the last day that R.E.M.S Inc was managing the property that we were renting they were nothing but the best of the best on the market. Very professional, efficient, friendly, knologeble and caring .Every single person was that way. They always provided even more than we asked for...and thats why are the best. They know how to keep good renters for a long time for steady income and at the same time increase the value of the property for the owners by keeping them in a good and safe condition.

Ga
Review №55

The REMS Inc team were very professional and efficient. Yelma, in particular, was always quick to respond and accommodate my problems and concerns whenever something came up. Overall, I highly recommend this company and would rent with them again in an instant.

Va
Review №56

As an owner, I find REMS is very responsible with my properties, respected by the tenants and they promptly respond to any questions or inquiries I may have. I Am more comfortable and relaxed knowing I have them on my team.

To
Review №57

R.E.M.S has been managing my property for more than 10 years. They are very professional and give excellent service. I have been extremely pleased with working with them and highly recommend them.

My
Review №58

Unprofessional, told me lies, wasted my time and money.

St
Review №59

Great people to rent with. We have rented with REMS since 2010 now and they have been consistently professional and friendly. Both Kelly and Joseph make sure that our needs regarding our rental properly are met in a timely manner. They have friendly office staff and are very accommodating and return calls quickly. Whenever there has been anything that needed to be repaired, they always took care of things right away. We have never had to be concerned about whether or not things were going to be taken care of. They are easy to reach and work with reliable service providers as well as having up to date online services like their online tenant portal. This makes your rent payments super easy and convenient. We will definitely use them in the future for our housing needs.

Lu
Review №60

Since 2009 REMS has managed the property I live at in Harbor City, Ca.They have always been GREAT! Doris at the front desk, Kelly with emergencies, Joseph takes care of everything overall and Rafael with payments. Thank you all for always helping us resolve any problems weve had on the property 🙏🏼You all make a great team 💯

Fr
Review №61

I have been using this management company since 1991 to manage my properties. I am very satisfy with their service. The monthly statements are clear and easy to understand and quick respond to help to repair the property that needs to be repaired. Great Job.

Ro
Review №62

Great property management company. As a tenant they always have taken care our maintenance calls promptly and when I had a major leak they were fast acting with alternatives to help me during reconstruction. Definitely a company for me to look at when I own my own properties.

Ch
Review №63

Lived in house for 3 years with very few issues and always a fast response when something did come up. Very easy move in and out, never any hassles.

Da
Review №64

My experience with them has so far been great. The woman at the front desk (sorry, cant remember her name) greeted me with a smile every time I had to stop by the office. Yelma has been very helpful throughout my application process and made finding a new apartment, which is not easy in LA, less difficult. She personally sat down with me to go over all the details, and always made herself available, even when I was late to my appointment. My experience with management companies have not been the best here, but they have been some of the nicest.

Ma
Review №65

Carlo is very professional

yo
Review №66

I rent from REMS Management for 3 years and extremely satisfied by their service and kindness.. very helpful management.. I recommend you 100%

Pi
Review №67

Yelma has been extremely helpful to me and my roommates in renting a great apartment and she is always quick to respond to any questions or needs we may have. Great experience👍

tr
Review №68

Lucky to have these guys the last three years. Attentive and always available to get in contact with. Answered my questions whenever I had them and never had any issue with payments/services.

Lu
Review №69

Like someone here said, do we have to give them a star? I applied for a house to this Co. called two days in row until someone picked up the phone, I asked for the house I was applying for, and said that they have already rented it to someone with better credit score than me. I am not buying a house, neither competing with other people. What a Scam, no one call me to tell me that they had already rented it to someone else, neither an email, nothing! on top of it my credit card was charged twice. Dont waist your time and money here!

Ye
Review №70

You need to have good credit & make good money in order to get approved. But yet they have people living in there properties for years with no type of credit history or large income!!

Ki
Review №71

Im Higly Satisfied with the way Management is on top of everything, if theres any problems theyre on it and will do everything to make sure you leave happy! Yelma R was very professional & Understanding with all my questions! Thank You

Se
Review №72

Anytime we needed anything, communications were clear and responsive, took care of us the entire time we lived in the unit. Highly recommended!

Th
Review №73

Professional, caring, and high maintenance property management! The management team is responsive to emails and phone calls. The onsite managers where I stayed, who are a lovely couple, clean the common areas daily!

Da
Review №74

Everyday LIFE .. when juggling so many things whether it be work or school (maybe even both), personal life, LA traffic, parenthood and such much more its actually really commendable to come across someone who still likes what they do for a living and takes a moment to care about the people they come in contact with. Well I am beyond pleased to say that was my experience with Yelma Rojo.From the moment her and I spoke, I felt more at ease in regards to my dealings with R.E.M.S, Inc. Yelma didnt over talk me, she diligently explained things, but most importantly Yelma always listened to the customer (me) and was a woman of her word. That right there means so much and goes an extremely long way!!! In my case, she basically helped everything come full circle. She was my point of contact and she was happy to take all my calls (well at least I hope so :) ). Yelmas follow through and thoughtfulness was truly illustrated, and I am glad I got the opportunity to engage with her. Ms. Rojo gets 10 gold stars in my book and I only hope other individuals and R.E.M.S, Inc. takes heed to that. In all work fields, more Yelmas are needed!Thank you Yelma for your many acts of kindness while remaining professional at all times! You Rock!!!!!!!!!!Sincerely,Danae E

Me
Review №75

They are SCAMMERS, We applied to a house that we fell in love with. Brought proof of income that goes OVER x3 (closer to x4) the monthly amount of rent they were asking. We asked 1 of 2 agents (Joseph & Yelma) that helped us get scammed, if we needed to have good credit as we had dealt with fraud etc and knew for a fact this would be a problem if indeed excellent credit was something they were looking for. Joseph confirms credit wasnt a factor, they looked for no bankruptcy, no evictions, and proof of atleast x3 the monthly rent was what is important to them. We spoke to Joseph about us not having good credit and we wouldnt apply if that was the problem. Again Joseph reconfirmed it was not a problem. Yelma takes care of us next and we are required to prove every type of income possible, we attach about 40 or more files with month to month pay stubs, w2, pensions, and more. After being tossed around for several weeks Yelma calls us and lets us know our application was rejected because of credit. ARE YOU SERIOUS. My whole family feels ripped off and feels they were trying to find any way to reject us and keep application money, we probably werent the only ones this happened to at this location. R.E.M.S YOU WILL BE HEARING FROM THE FEDERAL BUREAU OF BUSINESS MY FATHER FELT HIGHLY TRICKED AND DISRESPECTED. We have been home owners for over 15 years in a highly demanded area of West Los Angeles and have been approved for renting in West LA but this home in Inglewood has been the hardest and most stressful application.I will be writing this message on every type of review page and social media platform they have linked.After they rejected our application they did not offer any type of help they simply were done, even other companies have told us they would help us find a home to rent that meets requirements.

L.
Review №76

Called this Company re: a vacancy on Friday Nov. 21, 2014 at 10 am. A woman (who just started there) got on the phone and was pushing this Black Friday Special. Its a scam.She told me Id get first month free if I would wait a week until Friday, Nov. 28, 2014, and put my application in at exactly 9 am.. Otherwise she makes the landlord wait a week for his money and/OR they collect first and last. (BTW: you would have to pay the $30.00/ per adult appl. fee AND get your applic, approved on that same Friday AND also sign the lease on that SAME Friday. Sounds fishy to me and I dont trust it. Seems like you would want to start getting the rent if I were the Landlord. (and get a renter)

sa
Review №77

Do we even have to give a star ? This company is essentially operated and owned by Joseph. They have no other concern except collecting his money. They will not help in any other way

Ke
Review №78

False pretenses about rental property applications they tell you that only 1 adult have to have good credit but thats a lie you both have to with no collections they also tell you oh we only looking for eviction, bankruptcy, that is also a lie

Ja
Review №79

The management is the poorest customer service I have ever seen! With the exception of some. They do not know how to deal or treat people! A rude and unprofessional institution. You are Warned!!!

Ca
Review №80

They are very helpful at this office.

Is
Review №81

Excellent customer service. REMS responds quickly to our needs as tenants. Your team helped me when I needed them, especially in these difficult times. A special thanks to Felicitas for all her help.

As
Review №82

This company is very professional and everyone is very friendly. Emmanuel was able to help me in Spanish when I had some questions about my payments. Let me explain briefly and I was satisfied with your help.

An
Review №83

My experience with REMS has been very pleasant, Jose Amezquita is a super professional person, he was always in contact with us. Thank you!!

ag
Review №84

Fabian es una persona muy profesional hace muy bien su trabajo es muy amable atento y educado se desempeña muy bien

Ma
Review №85

A very friendly company and any problem you have is solved in the best way, Emanuel a very friendly person who will find a way to help you with the problem for which you are calling.

Ma
Review №86

Fabian is a person who is always attentive to his work and always performs at his best!

ce
Review №87

Jose Carlos..A. very helpful

Ce
Review №88

Good professionals

ka
Review №89

Jose Amezquita

Je
Review №90

Jose Amezquita

Information
36 Photos
90 Comments
4.2 Rating
  • Address:2461 W 208th St #100, Torrance, CA 90501, United States
  • Site:http://wemanageproperty.com/
  • Phone:+1 310-793-9500
Categories
  • Property management company
  • Commercial real estate agency
  • Real estate rental agency
Working hours
  • Monday:9am–12pm
  • Tuesday:9am–12pm
  • Wednesday:Closed
  • Thursday:Closed
  • Friday:9am–12pm
  • Saturday:9am–12pm
  • Sunday:9am–12pm
Service options
  • Online appointments:Yes
  • On-site services:No
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