The staff is always super friendly and more than willing to answer questions and give suggestions on new foods for my fur baby. Who has become very picky about what she eat lately. And the prices are way better then at those other pet stores. Plus theres always a sale going on pet food. Just a little pro tip sign up for their emails so you know when a good time to shop is coming up!
Great place to shop. Would much rather support small business and get a personal touch to customer service. People who truly care about your pet.
I was having *a day* 🙁. My cat was sick and then peed through her carrier and into the seat of my new car on the way to the vet... and traffic. Always traffic. I went to pet store across the street, after dropping my poor baby off. They were disorganized & the staff wasnt helpful. They didnt have a disposable cat carrier. My only option was to purchase one for $89.99. I searched for another nearby pet store and Centinela Pet & Feed came up. I know I just needed a disposable cat carrier, but heres what they got right: they had it in stock and pre-assembled; bright, clean & organized store, excellent & thoughtful customer service. Thanks Centinela Pet & Feed - Torrance! You guys rock! ^..^~
Associates are always kind and helpful. Store is clean and organized.
Great products, high quality, amazing friendly service. Shop here please.
Awesome knowledge of the products! Raymond helped me and he totally nailed it! My dog loves his new food 🙌🏽
Helpful, knowledgeable staff. Rarely a line. Quality food for pets.
This is the best place to go to for your pets needs. Great selection and hands down the best customer service.Just a short story...I visited there store about two weeks ago because our puppy was having digestive issues. We were ready to change her food and he told us we were giving our pup a high end food, that there was no need to change out her food.(we didnt know this prior). The store manager came out extremely friendly and sincerely wanting to help. He asked questions and based on our answers recommend a few solutions and then gave us goats milk for our pug pup. Free by the way, he said try this on us to see if this works.Hands down, I will NEVER forget his kindness, hes sincere willingness to help and provide excellent customer service!!!I recommend this place, our go to place for our pets needs!Thanks 😊TC
Full stacked, clean and polite and helpful people, very nice
When on before work and was very pleased that based on my poor description the employee knew which brand I was looking for. She mot only carried the big bag to the cash wrap for me, she even loaded it into my car. Now thats going above and beyond
Great pet supply store! Nice employees. They have a very nice selection of both scratching posts and tall cat trees in different colors. Great deal if you have a coupon from the throwaway booklet of coupons that come in your mailbox.
Floor Sup. was very knowledgeable. Very clean.
Great pet store... High quality foods!!
My go to place for my best friend!
Manager manipulated computer glitch to guarantee product and sale price.
I had to get zignature dog food ASAP. Not only did they carry ot they were kind enough to set it aside so we could make a quick run to pick it up. Staff is friendly and helpful. Store is very clean!
We are loyal Centinela Feed customers. My husband made me quit using Chewy.com, in order to support our local store, which is in Culver City. The staff there are super friendly.So, todays experience at this store was so off putting, that here I am writing a review.Today my husband tried to use 4 $5 Centinela Feed coupons that we just found in our kitchen bowl, so we earned them not too long ago. We have a spoiled Great Dane and buy supplies often, and earn $5 coupons when we spend as much money as we do.Today at this store, the woman who he had the misfortune of checking out, said These are expired! and unceremoniously tossed them into the trash. She was rude on all counts, and we will never shop at this store again. I am sorry if everyone else there is as nice as at our home store, but as they say, One bad apple....
Great selection of natural food for your furry friends and they deliver.
Very helpful staff.
This is my go-to pet store. The staff are always helpful and Ive found if they dont know something, theyll find out and then get back to me. I really appreciate that. I love the Vet clinics that they have come there. Very affordable and very handy and even if they were late last Sat, it was the only time since Ive been going iuh been so.I like that their prices are very competitive but mostly better and I like their range much better.
My mom recommended I try this pet supply place. Super courteous staff, and they remembered my mom (after she only visited once)! Very good service.
They have dog and cat toys 60% off for the holidays. Buy and donate to shelters #itsagoodthing #sharetheholidayspirit
Great service. Theyre always so helpful and kind.
Great selection of pet supplies!
I love love love this store. I shop at a lot of their locations, this particular location has gone above and beyond to accommodate me and my clients more than once! They always find treats that they no longer carry and special ordered it for us. Thanks! you guys you always are amazing.
We love centinela feed; it is our go-to pet store. The staff is helpful and knowledgeable. There selection of products is excellent
Quality products and quality sales persons
Excellent knowledgeable and friendly staff. Great selection and prices. Dog training classes etc etc. You got pets, you got to go here. We have been going here for years, and have never been disappointed.
Great staff best customer service
Great place for dog food
Pretty well stocked for dogs and cats
Very helpful staff.
Almost everything for your pet needs. So many brands. Be careful when you buying food for your pets‼️ Majority of brands, even the most expensive ones have ingredients from China and injured and killed many dogs!😓. Its always the best to cook for your pets, the way people did for centuries before capitalistic society big corporations figured out the way to make billions out of peoples love for their pets! People in US spend more money on pets than on kids. Billions of $$ each year. Very helpful and friendly employees. I would give 5 stars but I stopped receiving their promo booklets.
An employee was super helpful and introduced me to a product that cleaned up my cats spraying.
Location is great, its in the heart of Vancouver near Granville Island. Beautiful hotel w great service! Washer & Dryer in room! Full kitchen! Highly recommend!
Used to be even more selections with very kind and attentive customer service. Seems like getting smaller and less employees like all other retailers. Dont forget to use coupon from local coupon books for % off along with Free item.
Very friendly and helpful!
Centinela is a great alternative to bigger pet store chains. They tend to have a wider variety of healthy food options for my dog that bigger stores dont have. Plus they have very friendly and helpful staff on top of that.
Super friendly. Always helpful. Rewards of 5$ after $x of spending per trip. Also have a bag food count of 12 get one free. Certain brands may only work.. Just ask theyll tell you. Fromm is our choice ... Love it
They carry Diatomaceous Earth! safe & natural flea and insect control.
Really like the place for our beloved creatures, fairly knowledgeable staff but on the very pricey side! Plus has some of more cutting edge/holistic/unique items. . .
Running out of product and very sad only one case of fancy feast cat food
Got a 40% off one item coupon... Woo hoo. The staff is really nice too
I always find what I need here, good and healthy food my dog loves! Treats and toys are the icing on the cake for him.
I love Centinela and they are so helpful. In this case I had food put away for me. Oh, and they also always help you out to your car !
Every time I pick up feed here the staff is friendly and knowledgeable. They are patient and very helpful. I purchase a 40 pound bag of food and the cashier always walks it to my car.
My chihuahua love this store 🤭🤗🐕
Quiet store. They need some extracurricular activities happening in this store. Its supposed to be the Disneyland for dogs!
Love this place. Used to go here when we had our dogs. Now we go here for our cat food. Friendly customer service and quality of food is great. Love the brand Origen.
Great place for high end pet food☆
Good selection of all pet need and excellent friendly service.
Lots of helpful staff with tons of extra goodies for any animal. Love the non spill water bowl for the car for dogs. They evwn had chicken scratch which is why we came in. Osimar and the girl at the front (sorry forgot name, cute one brown hair i believe) were both very helpful.
Healthy pet haven. Dog friendly and as regular customers you can save money and they offer a rewards program
Very helpful and fair priced with coupons. Always lots of treats for my dog.
This is a nice store with a lot of selection. The employees are always quick to help too. The store carries some brands that Petco and PetSmart dont carry, so its been helpful as I switch my cats to a healthier diet.
Has Frontline for our puppy!!
My fur babies love this pet store ❤
Large selection, friendly staff,good prices
Nice store, but sometimes hard to park due to adjoining business volume.
Kind and helpful workers .I’m definitely coming back for all my pet supplies
A wide array of pet supplies, good service, a clean storefront and decent parking.
Great prices and good help. The love your pets almost as much as you do.
I love centinela, the employees are always super helpful and really friendly :o)
My dog loves this store, they have great selection of treats for dogs
Great service, helpful staff, good value. love this place
Staff are friendly and helpful, and I love the variety of foods and treats!
My dog loves coming here and the staff are always friendly and helpful.
Very helpful people, always humbled and willing to help!
Its the best reptile and bird shop in Torrance to get supplies
Great pet store. Excellent selection and the staff is very helpful.
Always a pleasant place to shop.
Joshua was very helpful and very knowledgeable and attentive great service
This place is over priced. You can find the same stuff at others stores or amazon for a lot cheaper. I specifically went there for hay and it was so expensive. I bought a small bag for about 13 dollars when I can buy 12 pounds at my local shelter for the same price.
Best pet supply store in South Bay
Great store the customer service is awesome friendly down to earth people.....
Very helpful and knowledgeable staff
Great place. People very friendly.
Very friendly service
Excellent, the staff is ALWAYS very friendly and helpful. Thanks!!
Great place
They have most everything youd want for cats, birds and dogs
Great selection and nice staff!
Nice selection of things
Very helpful staff.
Great place
They charge $22 for the exact thing that Petsmart charges $15 for.
Have been coming here since it opened. Their whole philosophy is customer service. They train employees constantly.
Very helpful staff!
Very friendly
Always friendly staff
Has the right dog food, lotus
Good customer service
Nice store!
Good
Friendly and helpful!
Way, way, over-priced.
To expensive!!!!!!!
Friendly customer support