Great staff. Knowledgeable of services and products. Been here before too and great experience with past services rendered. Definitely recommend this place for your broken smart devices.

We took our phone in for possible water damage. The price was lower than the estimate. There was one issue that the phone couldnt be repaired on time but that was due to a staffing issue which was resolved. For the inconvenience, they quickly gave us a discount on the repair charge and also gave us a free screen protector. After that problem was solved it was repaired quickly in under 30 minutes.

The staff was friendly. Everything was explained in a pleasant manner. Extra care was given to the phone. They went above and beyond. The phone was ready when promised.

Fixed the screen on my phone, but they literally took a week to do it. They said that they had to order the replacement screen, but several days later when I called they told me it would be ready by the end of the day. I went the next day and they still hadnt done it. Returned before closing and it was finally fixed. They were cheaper than a competitor, but I dont think it was worth all the waiting.

Ill preface this by acknowledging I was told they dont usually work on OnePlus phones. So I cant completely fault them for not completing the repairs on my phone.I went in with a replacement screen and battery and just wanted them to swap them for me. When I went to pick up my phone they told me there were no signs of life and the repair could not be done.I took it home, swapped the screen and battery myself, then put it to charge. After 5 minutes my phone started up and looks new. Im not sure how they missed something so simple, but they get at least 3 stars for not charging me and only wasting my time.

They offered to fix my S21, but said they needed to order the part and would text me in 3-4 days when the part came in. I called after a week, and it was very hard to get someone on the phone. Once i got them on the phone, they said the part still hadnt come in, but that it should be there any day. I called again 5 days later, and got told We arent fixing that kind of phone right now because theyve been giving us problems. I said why didnt you tell me that two weeks ago so I could get my phone fixed elsewhere? He said Idk who you talked to so I cant speak for anyone else. But this is what Im telling you now. Wild!

Terrible customer service. Verizon has unfortunately downgraded their services and is now forcing its customers to go to ubreakifix locations for any phone repairs. The phone was NOT functioning yesterday and my boyfriend stopped by this location and they told him he could not drop off the phone until Verizon made a claim. I contacted Verizon yesterday while he was there and they attempted to make a claim and said they couldn’t because their systems at Verizon were down and they had to wait till tomorrow. I call today, they make an appointment at this location at 6pm and my boyfriend arrived and they opened the door and asked him if he was doing a pick up? My boyfriend does not speak English, Spanish only. So he had me on the line and I was attempting to explain that all he had to do was do a drop off. The customer representative at this Ubreakifix store was rude to me over the phone and did not let me finish explaining. He kept saying over and over we are closed. No drop offs, only pick ups. I explained to him that his hours on google state 7pm and yesterday at the same time, another representative was able to assist my boyfriend and attempt to take his phone but couldn’t because there was no claim. He said we are closed due to inventory. If they were closed due to inventory, why did Verizon make an appointment for 6pm for us? To drop off the phone? He kept saying we are closed, come tomorrow. He was very very unprofessional. I told him he was being rude and not allowing me to finish speaking and he said you are giving me attitude and I do nothing have to show you good customer service because we are closed! Slammed the door on my boyfriend and left to the back room. I do not know his name, nor do I have a picture of him, but my boyfriend said he looked somewhat Asian and had long hair and a tattoo behind his ear. I would like to speak to the manager and follow up on this. So rude. We did not deserve to be treated this way. If you don’t like what you do, then quit. You are in customer service and your business survives because of clients like us. Treat us with the respect we deserve.

Very very professional. Reasonable and fair prices. True to their word. Certified technicians for Apple, Samsung and Google devices. 90 day warranty on their work.

Nothing but excuses why they couldnt fix a galaxy note 20 ultra.

I had a very unpleasant experience with Sterling over the phone today. The shop already has my laptop and all I had to do was give them the service request number so that they can begin working on it. However, Sterling said I had to go into the shop to provide the number which is very inconvenient as the shop is about 40 minutes away from my house. He kept saying that he couldn’t help me because he was very busy, which I completely understand but I don’t think it justifies such rude behavior. He was basically rushing me off the phone and implying that my call was taking up his time; he ended the call saying “just come to the store” and hung up. I would much rather be placed on hold or be told to call back at another time. I understand that the shop might be busy & he might be stressed but I don’t think that’s reason to be so dismissive & unprofessional with customers.

Got my screen fixed in less than 2hrs on Samsung Note Ultra 20.. staff was cool & service was fast. Exactly what I needed.

Pretty much was told they couldnt help me and to go on youtube to figure it out. Definitely got the vibe that he didnt want my business nor any of the customers ahead of me. The guy left questions unanswered and gave everyone the run around. He succeeded in getting me to leave and go elsewhere- paid more but was given exceptional service at IRepair Crack Mobile in torrance- Jason Tran was awesome.

Excellent customer service and price! I thought my screen was broken...they said no, it was a cracked glass protective screen. They changed it out for minimal cost, and I was in and out in five minutes, with no appointment. Highly recommend!

Great service! Only solutions. No excuses. Good prices.

Sterling was a great help when I need my iPhone 11 display fixed. They are honest and know what they are doing.

Great experience today at Torrance UBreakIFix! Had a charging issue that they were able to resolve quickly and at no charge. Nice guys and great service

Great service...beyond happy with repair.

Luke was very professional and thorough with their policies and what I can expect with my phone

Great place to get your device fixed, they offer 90 warranty on their repairs.

They sure are quick and know whats up.

Got my battery replaced with no problems. They ordered the parts needed for the replacement, let me know when the part arrived at the store days later, and I took my phone in and they fixed it in about 2 hours. Some of the other locations didnt even offer to order the parts my phone needed.

This place is a joke, who ever is running this so called business doesnt have a clue of what customer service is. Told me to my face they couldnt do nothing for me and kick rocks basically, when i made sure the day before that they had my part in stock, and i was told to come in.Not professional at all. Poor customer service. Didnt even offer to somehow make it up.

I dropped off my iPad for a screen replacement. They inspected it and it was in perfect condition, and quoted me for a new screen. They didnt fix it they broke it, now I have an iPad thats bent and wont stay on and the screen is lifted. I have proof I didnt give them my iPad in this condition. I will open a case with bbb next. Customer service only plays phone tag and didnt resolve anything. I called and they said there are no notes in the case about a resolution. And its been a month. I was also discriminated against by the store manager. Please do not go to this awful place.

Great staff and i’m really happy to finally have my phone fixed 💕✨

Some employees are great and others not so much. Ive been here on several occasions and one time I had a bad experience. They said they could fix my phone but it was a 50/50 chance they couldnt do it because samsung servers where down. So I gave it to them and they said they would call me back in 2 hours. 3 hours later no call so I go in and they said they couldnt fix it, so I would have to take it to the at&t. Why didnt they call and tell me? More communication with customers would be better.

I dropped my Samsung Galaxy Note 9 out of my car window lol so the front screen hade shattered in the front .. I was so bummed ! I called around to a lot of places that fixed phone screens and this one was the most reasonable priced . So instead of me buying a whole new phone I thought why not just replace the screen ... I was very pleased with my service . They were up beat funny and professional very nice and WOW this screen is better than my original its so beautiful 10 out 10 stars ! Thank you ubreakiFix. The quality of this screen is amazing. I would recommend a new screen before throwing out a whole phone it looks better than ever and feels brand new ! I got a new case and bam ..new phone feeling. I still cant get over the amazing price there is a lot of HIGH prices out there I called for 3 days all-over south Florida! This place is the best ....... thank you again !! Hopefully I wont be back lol !!!

This is definitely not my 1st time at a u break I fix. He Asked Me for my personal lock code to run so test.. I’m not here for just replace my screen because my phone works fine. I’m not giving you access to all my personal pictures and banking information. I Never had to give why start now.He said this probably the only branch that dose it. I ask him to show me proof he provided none. No documents no policy no nothing. He take his word he won’t look at none of my personal information or pics

GREAT CUSTOMER SERVICE!!! QUICK AND ATTENTIVE.

Something was stuck in the charging port of our iPad. They fixed it free in a matter of 5 minutes. Courteous, friendly, great service! My go to spot for all my device repairs.

UBreakiDontFixiPod even though thats what we advertise. Nice attitude at the front. 👎

I got my phone fixed in 2 hours. The only problem is the building is small and get only be attended one person at a time other than that, it was great.

These guys are amazing! I’m so happy I stoped in to talk to them about my phone speaker. I went a different place and told I was going to need a replacement. I went in just to get a second opinion, and it turned out my speaker was fine. It just needed a good cleaning, which was done in less then a couple of minutes . They saved me time and money. Will highly recommend this place!

Do not trust!

They fixed my phone and picked up same day, they did not try to add other repairs, very professional.I found my phone repair shop for any other repairs for mine or families and friends phone repairs.

My girlfriend went in to get her phone fixed and they did it and sold her insurance that she was told was good for her phone. She broke her phone a few months later and they said that the insurance they said was for cell phones was only for “in-house” things.I see what they tried to do and good job for making a quick buck on us, but buyers beware. I will also let others know on yelp. I wish that this business would have been more honest and would have honored their word. There are way too many other HONEST businesses available.If there is a problem with this comment, please feel free to fix the cell phone, or own up to your dishonesty.

I don’t recommend them, bad service, unprofessional, not responsive. 2 week and they haven’t fix my computer said they were going to send out to get it fix and never did.

I am so pleased with the service and quality of Hans work! He was quick on his response from the first point of contact and delivered high quality repair. My screen was cracked so badly but now Thanks to Han, I am back to using a squeaky clean iPhone 6 again! Will definitely recommend to all!Thanks again :-)

Dont come here. I got my phone fixed 2 times at this place everytime I got it fixed it broke again within 2 months. Dont waste your money here.

Never answer there phone callsBad service.I call during there opening time yet my calls get blocked or told they cannot hear me or they just answer and hang up.RUDE.

Quick Service..Thought i had a bad charge port..Ended up being just dirty...$10 fix..

Fast service and very good on repairing my phone which is just new. They have the parts and they were able to perform testings on my phone that samsung requires for them to do before returning the phone to me. Quality of work was prestine. Seems like nothing happened to my phone but it had a cracked screen when i brought it to them. The parts they use came from samsung as well. Its not one of those cheap screens. I went to the hawthorne store but they couldnt fix my ohone and they led me to this store and i must say that a job well done.. kudos for the people who helped me out..

Needed to get my Samsung Galaxy S9+ fixed, both front & back screen. Will, the technician who helped me, verified he had the product in stock before I gave him my phone. Gave me an estimated time of two hours to get it done & probably would have been done on time but I didnt have enough room on my phone for a diagnostic run, so error on my part. It was fast, efficient & the work on the phone made it look like I really got a brand new phone! Thanks!

They do great work on fixing your phones

Great service, got my pixel xl battery replaced

Andre is the RUDEST SOB ive ever dealt with. DO NOT GO TO THIS LOCATION!!!

They did a great job fixing my fathers pixel phone (speaker issue)

“Is there something else you need because unfortunately there’s nothing I can do for you.” I took my phone here to replace a cracked screen and was told there was a 12 month warranty. Within a week the screen cracked without any impact whatsoever! Within a 20 minute period of my using the phone setting it down and picking it up again the screen was cracked! I’m told I have to pay for the repair again. Where is the warranty?? They claim to have done a full inspection but if a screen just cracks with no impact whatsoever I am told that “glass doesn’t just crack”. They won’t believe me but I’m supposed to believe them! They put a defective part on my phone...I’m not saying on purpose...but where’s the warranty?? Call the glass manufacturer! I don’t care...you don’t imply I’m crazy or a lier and then patronize me!!! Of course glass isn’t supposed to just crack...but it did!

Came in needing a look at my iPhone that wouldn’t allow the thunderbolt in to charge, and it was fixed within 60 seconds. I definitely have this place on my radar after fixing my screen and now this. In and out service is always appreciated with amazing and courteous customer service. Thank you!

Fast service and prices were cheaper then the other two places I checked. Same day service.

My phone is like brand new they even cleaned out my charging port and it works alot better....thank you for the great quality and fast service

Location is currently temporarily closed.... Made an appointment and everything.... Arrived not knowing they were temporarily closed. The least they can do is update it to the point where you know that the location is Closed... 1 star for poor communication on this stores part.

2nd time coming for a back glass replacement. I live in Long Beach and drive to this specific location because the Seal Beach one usually never has any in stock and the charge $100 where as Torrance charges $60! They do such a clean job and in an hour! I went to kill time at the Del Amo mall. Highly recommend this location because their prices are great and usually have replacement parts in stock.

Hi uBreakifix was very good with handling their business and they fixed my Samsung S8 without any excuses or problems...they fixed it for free there was only a minor problem with the phone but I didnt pay Nice! Id definitely go again thanks guys!

Dropped of my phone that cot cracked and 90 mins later it was good as new. Gj dudes.

Nice young man that helped me out.

Fast, thorough and competent service. We replaced our screen and battery, and the next week there were issues with battery life and the new screen. These guys fixed it with a smile. theyre the best!

I recently have them replace the battery of Nexus 6P. Though I had to place a special order for getting the replacement battery, the replacement itself was done within a couple of hours. The phone came back to me without any scar. The technician who handled my phone even gave me detailed explanation on what he did. The phone now works as if it were brand-new! Though their price was slightly higher than the best quote I got, I think that I chose the right store.

These guys were great, helped resolve my issue, helped me understand what was going and resolved the issue...the device was a note 9 with batter issues.

Called ahead to make sure they had the parts. Drove 25 minutes. No parts.I called before I left and when en route. It wasn’t a demand issue. It was lack of checking.

Would have given it 5 stars but $250 seemed a little expensive for just a screen repair.

Great service, very professional, only issue is the time it takes, but other then that its great they let you know well in advance how long its gonna take and you can wait in the waiting room.

Very unhappy. They flat out dont honor their price match guarantee from their website.I brought my iPad in for a glass replacement. They confirmed a lower cost was indeed offered by another local repair shop. Then they refused to honor their price match guarantee. The guy at the counter was pretty rude about it. Rather than even attempt to explain why they wont honor the price match guarantee, they basically told me to take a hike.You dont want to price match? Fine. Then dont post a guarantee on your website. But dont expect happy customers.And, no, Im not interested in calling Customer Service to waste even more time with your company.

Worst service, not professional

How do I start this one. They wont fix your phone unless you give them access to your phone. Fine if its a phone issue but all I needed replaced was the back glass of a s8. If the phone had a problem I agree you need to troubleshoot the phone to fix it. The back glass requires no troubleshooting pull it off put another one on.

Excellent service

Took my phone here under warranty and the staff was friendly and direct. Knew their stuff and handled everything thoroughly and love my new screen on my phone. Turn around is a few hours but that beats shipping out for at best a week turn around.

Did a great job, good thing I had insurance on my phone.

Fast, efficient service. Honest repair time estimate.

This place made me put a down payment down on an order then called me the next day just to say theyre out of stock, shouldnt they have known that before charging me? 0 stars going to the swapmeet for a better deal

Fast service ( screen replaced in 40 minutes). Professional technician was friendly and did a thorough check if the phone to determine the extent of the game before beginning work. The price was fair and it was ready when he said it would be ready. Would definitely recommend this place.

The young man who waited on me was polite and knowledgable and within 2 hrs my phone was fixed and apparently it was an easy fix so they didnt charge me. They are great.

Brought in a Pixel phone that was not charging correctly to have the charging port replaced at owners expense, per Google Support recommendation. The person manning the counter took the phone into the back to investigate; returned in less than five minutes and stated the phone was now working correctly; it turns out that there was lint deep in the port socket preventing a good connection. Net price: no cost. I cannot recommend highly enough for superior service and ethical business practices.

Fixed my computer at a very good price. Took some time but the results were worth the wait.

Great service! This girl through my phone out the window😭💀. My glass was cracked all over and my LED screen was broke. The price was pretty reasonable and it was fixed in 1 day.

I took my daughter s phone here because the place in the mall didnt guarantee their work. The young men were awesome. They treated both of us with respect, and value. The phone ended up needing more work than met the eye, but they constantly kept us updated. The cost was reasonable. They have the best customer service, and are truly professionals.

Very honorable business and stand behind there work

These guys work magic ! Came here to fix my screen on a shattered iPhone 7 couple months ago and came in today to clean out my usb port on the same device free of charge. Keep up the good customer service. Thanks :)

Thank you very much for the great experience. I dropped off my iPhone 7plus with water damage, was fixed and returned the same day. It was all done at no charge. Thanks again.Life saver!!!

Even though their website claimed they worked on tablets, and even appeared to show my model, when I walked in I was told they could not. Even though they are listed as a repair center by my manufacturer

I wonder what is the 90 day warranty for replacement of phone screen includes? Had mine replaced & in around 2mos had scratches already. I believe that they replaced it with a lower quality.for having scratches so soon. The service guy just shug off my complain &was not helpful at all. I just dont know if Google should recommend them for their phones.

They were super nice and honest I brought in my phone because it was water damaged but it was just a hard drop that knocked something loose in my phone, they didnt charge me since they didnt have to replace anything, appreciate the honest work guys thanks!

Best place to fix your phone. Much better than the Samsung Experience store.

I called 3 other places for estimates...they all quoted same price. These jerks quoted $100 more without blinking. They are not only greedy, but cynical for assuming people dont shop around.

Took my cell phone after having it drop and I broke the front glass and screen, being that it was insured through Verzion I took it too uBreakiFix and it was a great experience! They fixed it within 2 hours, great customer service and very knowledgable!

Went to this location after the Seal Beach location said they wont fix the Nexus 6P because of how fragile it is. They fixed my 6P within a few hours and it no longer shuts off at 60%! Will definitely be coming back for future phone repairs Im not willing to do myself!

Fantastic service, fixed my note 8 screen much better than i expected and it almost looks brand new

Fast, fast, fast. great price great service.

Very fast to dismiss you if you are there on warranty

Super bad I went there with my iPhone 8 and I noticed after that they put my screen cricket because the home button wasn’t sitting flat it had a little bump and the front camara was a little of but I didn’t mind but then I found out that I could hear a piece of glass inside the phone I could hear it if I barley shake it and also the screen is coming off they didn’t use the right glue probably because My screen literally pops out and if I push it I could hear it going back in

Didnt help couldnt fix phone dude wkn was cool but establishment was a joke.

Went In There with my phone not really sounding great and they took care of it within minutes and said don’t worry about it they got me covered I will go there again high recommendation

Great service

They were helpful and efficient.

The glass backing of my Pixel 2 was cracked. They had the replacement part in stock and were able to fix it the same day with minimal disruption for me.

After leaving my phone overnight, it was returned to me with a gap on one of the corners and without the screen protector.They werent the most welcoming people.

Good service

Cool customer service. Its a nice place.

The price is high but theyre professionals who are partnared with Samsung so youll get the top products here. You get warranty in case something that goes wrong but doesnt cover if you break it again

One of the only Samsung-authorized repair chains around. They didnt quite do a good enough job to warranty 5 stars, but they clearly knew Samsung phones better than the idiots-r-us down the street.

This place is absolutely incredible. Anthony took such great care of me and my phone was disheveled now it is completely repaired and perfect!! GO HERE!!!