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Gordons of Torrance
2462 Sepulveda Blvd, Torrance, CA 90501, United States
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Gordons of Torrance

Comments
Jo
Review №1

Awesome work great service highly recommend this shop

De
Review №2

Amazing shop close friend referred me here! They helped take care of everything with my insurance to make that process fast and smooth. Got rear ended hard and my car looks like it never happened. Will definitely come back. Thank you Ingrid

Ol
Review №3

I was rear ended to start off the new year, which had to have been the best luck ever. I have to say, after the service I got at Gordons, I did feel lucky. Ingrid was fantastic and did not hesitate to coach me through the process in order to get my car back on the road. I have a BMW 325ci that looks stunning after the bumper replacement. Prompt service and great results. Definitely a great start to 2018!

Cy
Review №4

They fixed a leak I had in my car and detailed the interior for a reasonable price. Its like a new car and doesnt smell anymore from the water that was trapped inside for a month.

B
Review №5

Trash!! I had a side mirror replaced there. They did not complete the job. Took 4 days to get a part that was promised in one day. Given many excuses why the part took so long. They said they would call me when the part came in. Never ever, ever got a call. I had to keep calling them or going to the shop to follow up on the part. I was told by a rude woman who works there to finish the job by going on YouTube to see how to adjust the camera on the mirror to sync with the dashboard, after they replaced the mirror. She was not much of any help. She was unprofessional, unapologetic, and had no customer service etiquette at all. She said she would have Josh, who works there, called me regarding this matter because it was not her account. Still, til this day..I have not heard from a Josh. My first time experience with this business was upsetting and disappointing. So I give this business 2 thumbs down. Zero stars!!! Highly not recommended! Go somewhere other than here. Saving you plenty of stress!

Je
Review №6

They do not follow up with you on your job.

Yo
Review №7

The owner is shady! Promises to come through with the projects but never does!Stop calling or texting my husband for advice or help with your business. He DOESNT work for you, nor is he obligated to help you out. You need to Figure out your own problems.

La
Review №8

Ingrid and her staff very nice and great work

Er
Review №9

STAY AWAY FROM THESE HACKS!!!!!!!!!!!!Majority of work paid for by insurance not done, including removal of parts prior to painting (they sprayed right over a LOT of stuff, and lazily and improperly roped off parts instead resulting in lots of over spray), wheel suspension NOT FIXED AT ALL, though they did try to BEND the FRAME to VISUALLY ALIGN the wheel ( to make it look good enough for me when I picked it up-didnt care about the safety issue) instead of replacing bent, unsafe suspension parts, which has now resulted in driver side doors not closing properly. Paint is BLOTCHY and does not match color or texture of silver metallic, orange peel effect, bubbles, etc, etc, etc, the more I look at it the more I notice wrong with it and the more I get estimates the more other people point out things that are wrong to me. Bondoed instead of replacing rear fender as specified by insurance company estimate, there are scratches, nicks that were not there previously, scratch marks from sanding still evident, chips that were not there before. They sprayed over chip guard, painted plastic window pillars instead of replacing them as specified by insurance company estimate. Bondo-ed body line not straight or correct, more like a melted candle. SUMMARY: They either dont care or lack the skill to do a proper job, and will lie thru their teeth about work performed. EVERY shop I took it to (many, almost 30) for estimates of how much it would cost to fix what they did to my car said that this is a completely UNPROFESSIONAL, AMATEURISH JOB. I wouldnt be surprised if they were brought up on fraud charges since thats basically what happened. So unless youre looking for an extremely cheap crappy looking paint job for your beater car, STAY AWAY. I cant recommend them to anyone and although I am normally a very easy going person I wouldnt mind at all if this review puts them out of business because its just not right to do what they did to me, which is to steal my one chance to get my car fixed, necessitating me spending hours and hours driving around for estimates and having to go to the Bureau of Automotive repairs to get the money back to get my car fixed properly and for that matter I may have to sue them for more because of the damage that they did to my car which is not covered under the INITIAL Insurance estimate.

Ma
Review №10

Could not be any happier with quality of Thier work. Priced extremely well

El
Review №11

Be careful whit this body shop the owner OS a liar

Eb
Review №12

I love warranties

Jo
Review №13

Good service and attention

Information
8 Photos
13 Comments
3.8 Rating
  • Address:2462 Sepulveda Blvd, Torrance, CA 90501, United States
  • Site:http://gordonsoftorrance.com/
  • Phone:+1 310-326-1212
Categories
  • Auto dent removal service
  • Auto body shop
  • Auto repair shop
  • Auto restoration service
Working hours
  • Monday:9am–6pm
  • Tuesday:9am–6pm
  • Wednesday:9am–6pm
  • Thursday:9am–6pm
  • Friday:9am–6pm
  • Saturday:10:30am–5pm
  • Sunday:Closed
Accessibility
  • Wheelchair-accessible entrance:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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