I would give Prime TMS ten stars if I could. From my initial contact with the agency, through my consultation with Dr. Porter, to my current treatment schedule, I have been extremely impressed with the caring professionalism of the staff and the comfort of the office.Jess, the office manager and a TMS Lead Technician has been fabulous to work with. The treatment modality can be a bit intimidating at first, but Jess is so knowledgeble and has been so helpful in letting me know what to expect as the treatment progresses. She is a true gem.I have just finished week 6 of my nine week treatment regimen, and I am seeing results already. Thank you, Prime TMS. You have literally given me my life back!
Prime TMS has been beyond amazing to work with!! The staff that I have worked with on the phone, were above and beyond in answering questions and responding quickly to all things that I needed. They had me scheduled for a consultation within 48 hours of me just sending an inquiry!They worked with me and it truly felt like they wanted me to feel better and they wanted to help! The staff knows me by name from the first time I called and it feels like they are invested in helping me!I havent been in the Lawrence office, but the Topeka office is calming, clean and welcoming! I feel welcomed as soon as I walk in the door!
Prime TMS has been great!!! The office members are awesome and always willing to go above and beyond. It has greatly helped a family member get back to feeling normal and living her daily life. A special shout out to Garrett Hages for working with us. He has made the process go smooth from working with insurance to being very knowledgeable in explaining the whole process. We always look forward to seeing him.
I chose prime TMS because I had read news articles about their clinic that had included interviews with the owner/ manager and I truly believed they cared about improving the mental health of those suffering.I was wrong. The focus is solely on making money.
Prime TMS is far more welcoming and comfortable than any mental health facility that I have ever experienced. My girlfriend was suffering from severe, lifelong depression which kept her in bed about half the days in a month. Since completing her treatment, she hasnt had a single depression swing. It has truly changed our lives. Thank you, Prime TMS!
We have been working with Prime TMS for over a year to help with their online visual content. In doing so, we have worked with dozens of their clients and have gotten to know the staff very well. The work they are doing for the mental health community is truly remarkable.