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Toms Quality Comfort Air & Heat
22806 Industry Ln, Tomball, TX 77375, United States
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Toms Quality Comfort Air & Heat

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Ka
Review №1

We have been customers of Tom’s Quality Comfort Air & Heat for almost 10 years. During that time, we have come to appreciate the professional, experienced, and excellent work that this company provides. They have been there for us each time we got into AC or heating trouble. Over the years Scott and Jordan have come to our home and diagnosed and fixed problems ~~ often as quick as they could be available (very inconvenient for them at times). They diagnosis problems correctly, they solve problems, and they take professional care in their work. And … they do this with genuine friendliness that makes every situation so much easier to navigate & resolve. Most recently we had an 8-year-old AC compressor fail. When the manufacturer refused to honor the warranty, Tom’s stepped in and did honor the warranty at their own expense. They replaced the old compressor with a new condensing unit (10-year warranty) and we only paid for labor and freon. Everything was handled with care and speed by Jordan & Eric (a huge help since we were in high summer temps). We hope all the folks at Tom’s are blessed, as they have blessed us over the years!

Gr
Review №2

Many businesses might put warranty work at the bottom of the appointment list. NOT Toms Quality Comfort! Scott was at my home within a half hour of my call. He took care of the problem AND checked over both AC units while he was here.THANK YOU, for GREAT customer service! I would highly recommend Toms Quality Comfort Air & Heat.

Jo
Review №3

Had Toms install a return AC vent in my kids upstairs bedroom. Scott and his partner can in and installed the vent in a hard to reach area. They were professional and were the best value by far compared to other AC companies in the area. Thank you Toms!

Je
Review №4

Sean and Scott were very kind and Professional and on time It was nice to know that it was a family run businessIs And well gladly use them again in the future

To
Review №5

They are very fair, knowledgeable, and professional. I will not call anyone else. Jordan did a great job for us. Excellent company!

Sc
Review №6

Highly recommended company! Toms Quality Comfort Air & Heat has replaced both of my HVAC systems over the past few years. A thorough bid review process found them to be the most competitive, with the best warrantys (a consideration I just learned was quite important). This week the 5 year old 3rd floor unit quit cooling. Not good for the bedroom floor during the quarantine... I called Toms - Jordan was here the NEXT morning. He checked both systems, and found a bad blower motor on the 3 ton system. To my surprise (and incredible delight), the parts were covered under their generous warranty, and we are now cool for less than $200 of Labor - rather than thousands on a new system. Only $200 for several hours of work ! Jordan was fantastic - polite, patient in explaining needed work, and most importantly - honest. We all know how contractors can lie or up-sell unneeded repairs - not these guys - just honest, quality service. It is truly a pleasure to find that kind of Integrity.

Sa
Review №7

Prompt service and very fair prices. I had to replace an entire unit; I was back up and cooling off in 48 hours, from initial service call, diagnosis, remove old unit and install new one. Great financing options too.

Je
Review №8

I called and within 2 days they were out to look at my system and provided a well priced quote the same day. They were ready to come out 2 days to install following my acceptance though I pushed the install for an additional 2 days. The day of install they showed up on time, installed the new AC, cleaned their mess, and everything was good. I would highly recommend Toms AC to others.

Pa
Review №9

I recommend Toms Quality Comfort for AC/Heating needs. I was lucky to choose them to replace our entire AC system several years ago and cant say enough about their people and professionalism. We had them come out recently to help with a heater problem and had just as good of an experience. Its nice to have people you trust help with needs as important as your familys comfort! Thanks Toms Quality Comfort Air and Heat!

Sh
Review №10

I rarely leave reviews, but I had to leave one this time. Tom and his team installed a brand new air conditioner and heater in my house in 2015. They have stood behind their product and most importantly behind their warranty. Any time I have called them they have been at my house within a day, even during peak season. Tom and his guys are as honest as they come and that’s saying something these days. His three sons work with him and they are always super polite, along with the rest of his crew. It’s been a pleasure doing business with them and they have a steadfast customer for life. I trust them and I know that I can depend on them.

J
Review №11

After several estimates, Tom’s Quality Comfort estimate were morereasonable in replacing my central AC and Heat system. They wereOn time and finished the same day. I would recommend them highly.

Sc
Review №12

I used Toms Quality Comfort for the first time this past week based on a recommendation from a neighbor. I was impressed to the tenth degree. My technician, Scott, showed up with a great attitude and ready to work. My problem was not as bad as I anticipated it to be. Yet, Scott treated me as if I was his only customer for the day and gave me pointers along the way. I was amazed at the level of service Toms offers. They were also very fair and reasonable in their pricing. Ill refer them to neighbors and will use them for all of my future HVAC needs. Thanks Toms team for such an incredible experience!

Jo
Review №13

Toms QC has been taking care of my AC systems for about 4 years and I cant recommend them more highly. They are prompt, tidy, reasonably priced and just nice to do business with. They recently replaced a compressor at no cost even though warranty had expired several months earlier. That saved me over $1000.

La
Review №14

Weve been using Toms for nearly a decade they have serviced 2 homes for us and a rental home as well. They are reliable and knowledgeable and reasonably priced. And they show-up on time !!! The techs that come to the house weve seen many times over the years so its clear Toms is taking care of their employees. We definitely recommend Toms.

Cl
Review №15

Best deals on commercial systems. True value when you dont need the fluff.

Ha
Review №16

We had to get our AC compressor replaced due to age and some components in the attic replaced. They were in the attic most of the day, on a pretty hot day in the fall. All seemed well until a leak formed in our dining room ceiling a couple days later! We called Tom’s bright and early and he came out to fix the issue, which we thought was completed, only to have the leak start up again! (Mind you, our attic is FULL of that pink fluff insulation stuff, making finding the leak source challenging) Tom’s sent someone who got the leak stopped and sent some painters/plasterers over when the ceiling dried out and they fixed it good as new! Despite all the trouble, they got us taken care of!

Ke
Review №17

I have an older house (1982) with 2 legacy air and heat systems. One of my systems went on the fritz and I called Toms Quality Comfort for a service call. The responded the same day and came out to my house. The failed system was beyond repair (startup capacitor leaking, rusted components, heat exchange leaking harmful carbon monoxide into my ducts, etc...) and Tom gave me a real good price on a complete 16 sear high efficiency system. I agreed and his crew arrived the next day ready to perform the replacement. His crew protected my flooring with runners and shoe protectors and got right to work. The complete system was replaced and I was up and running again several hours later. Since then, I have definitely noticed the decrease in my electric bill. Great job Toms! I would highly recommend this company to anyone requiring A/C or heating systems work.

Ka
Review №18

We had a great experience with this company. Took care of our AC repairs at a very reasonable price. Highly recommend them!

Ga
Review №19

Tom’s Quality Air has provided us with promt, professional, quality HVAC Service for 5 years, I highly recommend using their services.

Je
Review №20

Watch out for their drivers on the road. Saw one brake check someone and flip them off on the 99 tollway. Extremely dangerous and unprofessional. I called the company and their response was they dont have trackers, but then tried telling me they didnt have any vans on 99.

An
Review №21

Tom is a great guy to work with! Hes very professional, transparent, and courteous. Id recommend him to any of my friends.

Am
Review №22

I will never use another AC company. Toms crew came out fast, fixed the problem, and didnt charge an arm and a leg! I love that my family and I have a local, family owned business I can trust!!

Br
Review №23

Great service and communications. Have used Toms for several years now and they have always come through for me.

Da
Review №24

Best AC company in town, they have the highest quality technicians and service they may work Monday through Friday but they will come service on on weekends in an emergency. Cant say enough about them there might go to AC companyfor life.

tf
Review №25

Great job, quick service and professional team!

Br
Review №26

It is a pleasure working with the entire crew at Toms Quality Comfort Air & Heat. Very professional, great work ethic, and I highly recommend them!

An
Review №27

Very promt and courteous. Fixed my problem with all the explanation and information I would need currently and about what I would need to consider for the future.

Bi
Review №28

They have installed units plus do service both at our home and our business.

Information
5 Photos
28 Comments
4.8 Rating
  • Address:22806 Industry Ln, Tomball, TX 77375, United States
  • Site:https://hvaccontractortomballtx.com/
  • Phone:+1 281-351-1616
Categories
  • Air conditioning repair service
  • Air conditioning contractor
  • HVAC contractor
  • Furnace repair service
  • Heating contractor
  • Heating equipment supplier
Working hours
  • Monday:7am–7pm
  • Tuesday:7am–7pm
  • Wednesday:Closed
  • Thursday:Closed
  • Friday:7am–7pm
  • Saturday:7am–7pm
  • Sunday:7am–7pm
Offerings
  • Repair services:Yes
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