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Premium Air Services LLC
11729 Spring Cypress Rd ste j, Tomball, TX 77377, United States
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Premium Air Services LLC

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He
Review №1

Great at communicating all the options we were looking into. Worked with me to determine the best for our situation. Scheduling & installation was quick & clean. Prices were significantly better than multiple other companies we looked into. Definitely recommend for your home!

Br
Review №2

As usual, Premium Air Services did a great job! We replaced three units with no issues. I have been a very satisfied customer for over 15 years. I highly recommend!!

Co
Review №3

The service technician, James, was very knowledgeable, polite, personable and efficient. James was thorough and professional with his approach to his work. He would check his work and clean up afterwards. James is an excellent employee an a value to the company.

Da
Review №4

Very polite and friendly company to do business with, also professional and experts at what they do! Glad I found them...

Re
Review №5

Keith and James diagnosed and installed a new condenser unit for my elderly mother during the height of summer heat and during a pandemic. They did a fantastic job in communicating the problem, our options and how they would handle the repair. James was very courteous, respectful and hardworking-the unit was installed speedy quick! Highly recommend!

St
Review №6

Premium Air installed a new air conditioner & air handler in our guest house. They arrived on time early in the morning to and within 4 hours I had cool A/C again. Premium Air was very responsive to my call. When I discovered that the A/C was out on a Friday, they were out that day to diagnose, and if possible, to repair the issue. They gave me the all-in price for a new unit and scheduled the new install for Monday morning. Also, since I paid cash, they gave me discount. I will continue to use Premium Air for any A/C issues.

Wi
Review №7

Had a Lennox compressor go out and needed to replace the outside units. Had multiple quotes but Jeff Harris with Premium was the most knowledgeable and honest. They didnt try to sell us more than we needed, and for the unit recommended they still beat the others in price. His installers were on time and did a great job on a Houston July afternoon - Really appreciate their honesty and integrity.

Ne
Review №8

Donovan saved the day!We have a Lennox Heat Pump on a guest house that our normal AC guy could not fix on two separate visits. After going to Lennoxs website and finding that Premium Air Services was qualified to handle repairs, I gave them a call. The dispatcher answered the phone quickly and was ready to send someone out same day. I had to schedule for next week due to work commitments, but it was appreciated they wanted to service me asap.Donovan called me 30 minutes before arrival to let me know he was on the way. He was able to diagnose what was wrong, and was able to go to supply house to pick up the necessary part same day. Total visit was 5 hours. I felt Donovan had the heart of a teacher and truly had my best interest in mind.This company is very honest, straight forward, and reputable. 5 stars! Will definitely use them again for my AC needs.

Ma
Review №9

Premium Air Services provided a competitive quote for a system replacement. They were very responsive and Jeff and his team were wonderful to work with. very professional and completely knowledgeable about the products and the operation of the system. They were very efficient. started at 8 am as promised and wrapped up at 4 pm. I am completely satisfied with the system and the service. Wonderful job!!

Ka
Review №10

I have used premium Air for several years now and have always been extremely pleased with the customer service and quality of work. James always takes the time to explain what he Is doing and any services that may be required. He is always so respectful and polite. It is comforting to know that James and premium air are there when I need them the most as well as staying on top of my preventive maintenance. I love the reliability but more importantly I feel that I can trust premium air and James. James is a true asset !!

K
Review №11

This company has great customer service! I definitely would refer them to all of my friends and family.

Ro
Review №12

I am retired from the air conditioning industry for three years now. I don’t have all the tools needed to replace a compressor. Plus, ours is still under warranty. So I called someone much younger to handle the problem after I diagnosed the locked compressor.Our compressor went out during one of those Friday “Feel Like” days of 106 degrees. Premium Air Services were recommended by our neighbor. Colby came out the same day to trouble shoot and confirm my findings. The compressor was in warranty but the manufacturer did not have any in stock in the area so one was ordered. Colby and James, with Premium Air Services came out the day it arrived (the following Tuesday) and installed the compressor to get us back up and running within hours. Although we had no choice but wait through the weekend for the compressor, Premium Air Services kept us updated. Colby and James were very professional and understanding throughout the entire process, not something you see everyday from our younger generation.My hats off to these guys for a job well done and for making us feel comfortable in knowing we called the right service provider. If I were still working in the industry I would have offered both James and Colby a job. Extremely nice, courteous, professional and well mannered young men. Not the norm for a lot of folks, even older ones. Thanks guys!!

An
Review №13

Excellent customer service and quality workNeeding to replace my entire air conditioning system, Premium Air came out and explained all my options based on my needs. They explained how they would change the layout of furnace in the attic, to make it easier to maintain in the long run. They came out to install the system and did a great job. Took a lot less time than I thought it would take and everything is running brilliantly. I will definitely be using them for all my AC/Heating needs in the future.

Am
Review №14

I was referred to Premium Air by one of their very happy customers and was so impressed with the prompt response time I received, which was greatly appreciated in August! We have a brand new Unit from them, instillation was very quick, and they are doing some additional duct work for us as well. They were kind, professional and very communicative throughout the process of removal and installation. We plan to use them for all of our future maintenance as well. Very Pleased.

Ri
Review №15

The Premium Air Services team were punctual and courteous. Each individual that came had their specific job to perform and excelled.All the work in the contract was installed perfectly.I highly recommend Premium Air from start to finish!

Gr
Review №16

When my children and I moved to Cypress4 1/2 years ago, Keith and Premuim Air were recommended to us by a friend.Their service has always gone above my expectations. They’re professional, reliable, and honest. The work at my house has always been excellent and completed as promised.

Fr
Review №17

Very Unprofessional.. When talking prices was being gouged due to system not working. When I expend I was told I dont know anything and they have to do a full system diagnostic. Then when given a price for a S30 which is cost $300 and list $699, I was quoted $1300 per unit. When I told him I know the cost he told me to do it my self and F off.

Ch
Review №18

This is a great company. They are fast, attentive and never try to over sell you. We have used them for years and will continue to use them for all our future AC needs. Can not say enough good things about everyone who works there.

Ja
Review №19

No recommendation at all. Jeff doesnt have qualified technicians to fix the problem. They come and break stuff, and expect you to pay them for the mess they have created and didnt fix the first time. I hired another company to properly fix what was needed to be fixed and I discovered that Premium Air just left the system without filters causing more problems with the dirt/dust getting into to the ducts.

Ca
Review №20

HIGHLY, HIGHLY, HIGHLY, recommend Premium Air Services. Great Company with quality customer service. Diagnosed the issue and never felt like I was being sold. Prompt and on time and Keith was great! Certainly made it RIGHT. Thank you!

Me
Review №21

I was completely satisfied with my experience with Premium. The work, price, and customer service were excellent. I will continue to use them for my AC and heating needs, and I would not hesitate to recommend them to others.

An
Review №22

We just had our upstairs unit replaced. Excellent service from start to finish! I would highly recommend them!

Da
Review №23

Jeff Harris with Premium Air Services, LLC replaced my aging AC units with 3 new systems. His pricing was very competitive and his customer service unparalleled. I wish other contractors would treat their customers with such professionalism and fairness. I would recommend this company for all your HVAC needs.

Do
Review №24

Keith and Jeff have installed at least 35 commercial units for our new retail and self storage facilities over the past 10 yrs. When I find good people, I stick with them. Thanks Guys.

Da
Review №25

James diagnosed the propblem quickly and scheduled the necessary repairs. Very professional people at a reasonable price. I highly recommend them

J
Review №26

I needed a complete system installed on a perticulare day. They were able to accomodate and they arrived early and had it done sooner than i expected. The system is so quite i bately know its running. Great techs! Very knowledgeable!!!

as
Review №27

Premium Air Services did a fantastic job replacing twin hvac units for me. They were fair in price and got everything installed as I wanted. Installation was great. Had drop cloths down before I could ask. I recommend them to you.

Al
Review №28

Premium Air installed two Lennox units for my home: one in 2012 and second in 2013. Both installations were flawless and the follow-up to make sure all was operating smoothly was greatly appreciated.One example: I had no idea the programmable thermostat had a setting to switch automatically between heating and cooling (code settings were obscure). Premiums follow-up changed the settings for me.I now have a yearly maintenance program with Premium

PA
Review №29

First time using Premium Air, and the technician spent over an hour cleaning and checking everything in my unit. I was impressed at the details that I signed a contract . I highly recommend them

To
Review №30

Premium Air installed a new HVAC system for me after a house fire. They do great work and I have not had any issues. Twice a year they come inspect it and change the filters. Highly recommended.

Fr
Review №31

We have been satisfied customers of Premium Air since the founding of the company over 14 years ago. They are promptly responsive in emergencies which is very important in Houston summers, they do excellent work at reasonable prices and stand by their work. We highly, highly recommend them.

Mi
Review №32

Been a customer of Premium Air since we bought our house in Tomball six years ago. Great service, very reliable, emergency service is fast and reasonably priced. Jeff and Keith both are great guys and their crew are always professional.

Do
Review №33

We just had Premium come out to fix our A/C! Once we called, the technician was here within 45 minutes, he found the problem within 10 mins, and 15 mins later our Air was on! I cannot tell you how thankful we were to have quick, fast and honest service! We called another company, which quoted us over $4000 to ‘fix everything’!!! Premium charged is $120. Highly recommend this company!

Da
Review №34

Our Lennox AC unit wasnt working. We called Premium Air and they had a person here in 30 minutes. Their technician, Bray was very professional and personable. He diagnosed the problem and determined our unit was still under warranty. He ordered the part and made the repair promptly. He went on to service both units and made recommendations about changing our filtering practice. Our service experience was great. Pricing was also good. We bought an annual service agreement in addition to the repairs and look forward to doing business with them in the future. We would highly recommend Premium Air for heating and air conditioning.David Ashwill, Spring, Texas

HS
Review №35

An utter failure in fixing the heating. CUSTOMERS BEWARE.

Jo
Review №36

Been using premium air for years, always show up when they say they will, very personable, and professional. Will continue to use them for my air conditioning needs.

Je
Review №37

We are a local a/c company. We treat you with respect. If in the Tomball, Spring, Cypress, Magnolia, Woodlands area give us a call.Re posted 6 23 2021 for a test.Premium Air services, LLC

Br
Review №38

Great service. Colby is a very professional oung man.

Se
Review №39

Punctual, polite and reasonably priced

Information
9 Photos
39 Comments
4.7 Rating
  • Address:11729 Spring Cypress Rd ste j, Tomball, TX 77377, United States
  • Site:https://premiumac.com/
  • Phone:+1 713-364-9957
Categories
  • Air conditioning repair service
  • Air filter supplier
  • Furnace repair service
Working hours
  • Monday:8am–5pm
  • Tuesday:8am–5pm
  • Wednesday:8am–6pm
  • Thursday:8am–4pm
  • Friday:8am–5pm
  • Saturday:8am–5pm
  • Sunday:8am–5pm
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