Theresa was amazing! She took her time to make sure they were perfect ! I highly recommend her

Theresa is awesome! Shes friendly and did great. They are remodel so it was hard to find but it is Wirth it.

I wish it would let me give 0 stars my nails are nothing like the picture I showed. She was extremely rough when filing made my cuticle bleed. Definitely will not be going back.

I made an appointment online. When I arrived there wasn’t anyone at the door to greet me, but the women yelled from behind the wall how can I help you. I told her I had an appointment. She asked if I received an email and I said yes, she told me if i didn’t get a second email then my appointment wasn’t actually scheduled. I’m not sure why they insist on taking my credit card info online when booking an appointment when they wasted my time and gas driving out there for nothing. I told her who my appointment was with and she replied with “well she hasn’t been here for a while”...so you mean to tell me I booked online with this lady, gave you my card info, got an email and she isn’t even working?!? The level of professionalism was sub par to say the very least. Waste of time. If you can’t fulfill someone’s appointment you should contact them either via email or phone to let them know, not make them waste their time driving out just to turn them away. Now nobody can get me in for another 2 weeks bc of your lack of customer service skills. I will never try this again, shame.

Kerri does an amazing job with nails I’m so happy I chose Platinum and will only be going back here for my nail services. Best in Toledo !!!🙏🏼

I was able to go in within an hour of calling. I had a great pedicure, and one of the best acrylic fills that I have gotten in Toledo! Finally someone that knows how to do an almond shape correctly! Tanisha was wonderful. It seems like they are remodeling, but the experience is definitely worth it!

They fit me in same day, I was lucky I called and got there to take the FCFS walk in..Tanisha was my tech(I hope I spelled her name correctly).It was good conversation and fantastic work. I will definitely be booking appts with her from now on!

Couldn’t get through on the phone to make an appointment so I drove all the way there and the lady wouldn’t even talk to me she sent a customer to talk to me. Like how rude. You can tell it’s a new business and I sure would have been a great regular and amazing tipper. What business rejects money?! Wow she could have at least tried to book with me

Made appointment online, wrong address listed on website, found the proper address, no one there

Doesn’t say they are open when they need to be false advertisement

Called them on the phone to ask questions, and they tried rushing me off the phone, and they were rude. They also didnt say bye, just hung up.

Best place I ever been at someone elses mess up my nails at another place called here and the lady fix it for me thank you so much would recommend to family and friends.

My cousin called Monday and that Thursday the nail tech was able to get me in. I was in a wedding, so I wanted something elegant and the girl Kay kay did an awesome job on my nails. The price was reasonable. Everyone been giving me compliments. Now back to reality and in Georgia I live where its one to be able to do my fill-ins, not the side of town I live on.😢😖

Used a little fan on my nails but for my friend she used the correct drying machine, my friends gel nail Polish was chipped the next day and know one picked up and a few days later when someone did pick up they said it was too late even though my friend tried to explain that know one was picking up to get her nail fixed, now the lady is trying to charge her 10 dollars to fix ONE nail

I love this place Kerri is the best nail tech. During COVID-19 my balance went from March to the end of May without lifting. ❤️❤️❤️❤️❤️

2of us made appts together. Drive from Michigan get there and they only have one booked. And even though the girl who said she could fit onenofnis in sat right behind me she sat silent. Never apologized nothing another on her phone no i am sorry can we give you a discount how can we make this right. Not a thing. Just nope we dont have time. The only apologetic one was the poor girl that was going to do my nails. Very poor management VERY FOR CUSTOMERS TO BE TREATED SO POORLY.

Negative 5 stars.. WORST NAIL EXPERIENCE EVER! The health inspector came in and informed me NONE OF THEM HAVE LICENSES! Then I was told to wait until the inspector left. SHUT THIS PLACE DOWN! I just wanted a balance and a color change..FML. DO NOT GO HERE #GHETTO

I had appointment for 2 my appointment was pushed back 45 minutes and then I got there she told me she’ll be in Two seconds and end up being 30 minutesI never got my nails done ppl was walking in while I was outside unprofessional DONT Recommend

She acted like she didnt wanna do our nails like we were bothering here

Mr.Johnson is super talented & has great ideas if you book him enough time. Good nails arent cheap, so keep that in mind when acquiring about a certain look. The environment is developing, but one thing its not short of is laughs & spunk. I love a great find....nail bling, mood changing gel polishes, glitter, and chrome....

Best place Ive ever been to. Ive been to so many nail places but this one is by far the best. Kenny took his time and made sure they looked perfect and that I felt welcomed. Will definitely be coming back.

Very chilled environment. Super nice and friendly ladies working here. I came here for my first set of acrylic nails and Mena did a great job. She even gave me a discount since I had to wait a bit before she was ready for me.

I have pulled up twice closed both times they never answer the phone

A very relaxing atmosphere, music playing & Mena was amazing with my daughter and her nails were beautiful defitnely would recommend them!

Always a pleasure

I seen Danielle very clean quit relaxing place, I was guaranteed they would last at least 2 weeks its been one week I already need a balance and I was told they would not break or crack and theyve done both! She told me she would look at them and never did, wasnt even offered to be fixed, Wont go there again!

Excellent and very professional...

I went in about 2 weeks ago and the people are very nice but the music is so loud I couldn’t even hear my self speak.. the lady doing my nails didn’t even cut my orinigal nails down before putting on the fake ones.. the person doing my nails took 2 hours when a full set only takes about an hour or so only because she kept taking personal calls every 5 mins!! It was only 3 days and they already look like they need a balance, she didn’t even put the powder close to my cudicals and plus she put glitter on my nails and didn’t even ask if I wanted it.. will not be going back to this place!!

Unorganized, made appointments for 2 they only had down for 1. Then couldnt get her in in time. Dont bother

Ive been going to Kenny since I was 13 and hes still hands down the best of the best. .

Had an appointment this morning at 10...I arrived at 9:50 and they weren’t open...I sat in the parking lot for a whole hour and nobody showed up...mad as hell that I canceled my appointment at Jonathon Khoi Nail Spa that I had booked for this morning to come here instead...ended up getting my full set and pedicure elsewhere and my nails are horrible...and I took the day off work...so I’m out 9 hours on my check next week and my nails are garbage...irritated AF the rest of the day

Nice but need to learn about dip

I came all the way over to this salon on Sunday at 6 and they were closed. Both the salon website and Google says it closes at 7pm. Very disappointed and a waste of my time

The best nail salon 👍💯

Hands down best salon Ive been to 🤗🙌💅🏻

Excellent professional staff

Went to get gel manicure and lady didnt even clean my nails out dirt was still in them and u could see it through the gel and she only put topcoat on one hand and completely forgot to do the other hand worst experience ever ! never going to salon again rather do it myself

Always a wonderful job!

Beautiful job ladies

Great

Unprofessional.

Theresa got us in right away and did an absolutely amazing job with my nails! In town visiting and will definitely be back, thanks again!

Theresa did an amazing job with my nails during my appointment. She was able to get us in very fast with a walk in as well!