From the first phone call to the finished job Tualatin Valley Glass was friendly, prompt and professional. We found their prices in line with our budget. We had a unique window that lost its insulation and we love the light that comes in. We will definitely call on them again and we highly recommend them for your window project.
We could NOT be happier with our experience. From the repair consultation to the actual completed repair, every step of the process was professional and pleasant. All employees were beyond polite and respectful of our time and our property and each and every appointment was scheduled and they were on time, focused and did excellent work. Great value and did not try to up sell us into service we didnt need. Highly recommend!
TVG does great quality work. I would give them 5 stars except they had to make multiple trips to get the window details correct. Install is the best! I will use them again. Even when they made a mistake they didnt hesitate to make it right---great customer service!
Very pleasant on the phone. Prompt delivery of new window glass. And one of the owners was SO nice and helpful. He saved me money...where I didn’t deserve it because (Ouch!), my measurements were off. But I’m a very small business, and he bent over backwards to spare me some financial pain. Clearly a business that understands that sometimes it’s not always about the money, but rather, building relationships. As the saying goes, “Build it and they will come.”. Indeed, I will be coming back. (And I grabbed some of there cards to pass to my Clients. I love rewarding businesses that truly take care of their customers.)
Tualatin Valley Glass was excellent to work with. They were super quick to respond and the installation was fantastic and reasonably priced. Very personable installer as well. Would use them again in a heartbeat!
TV Glass did a great job on our screen replacement and even got them back to us 3 days ahead of their quoted time. They fit great, look great and were perfect in size and shape. Very professional and well run outfit!
I had a large window in my bathroom that lost its seal. I went to Tualatin Valley Glass because of there solid reputation in the Tigard Community. I was not disappointed in the work they did to replace this 70 x 60 inch window. The whole install process took less than an hour, which was performed professionally, consciously and very respectfully to my home. I would highly recommend Tualatin Valley Glass for any project you might have.
Rick was timely, experienced, and very professional. He took the time to explain the finer points of window construction and operation so I could understand why my window was bound. His visit was well worth the time and money.
Repair man arrived on time. He answered all my questions and worked diligently to replace my window. He added silicone to the window in my garage to repair some damage to the tape that was holding the window in. Excellent job well done. Thank You
Excellent customer service. Technician was friendly and worked quickly. I would most definitely recommend the services to friends and family!
From the initial phone call to the finished repair I experienced exceptional professionalism and courtesy. I would highly recommend Tualitan Valley Glass to anyone who is looking for quality glass repair or installation. They were punctual and got my repair done quickly. Couldn’t be happier.
Not an Installation or repair. I ordered a small, custom cut, tempered glass table top. Super easy to work with. One phone call, got a quote and ordered it. It was completed and ready fir pick up a few days earlier than quoted.
Staff helped me pick out the right type of screen for my replacement window screen. I think next time. I will get an estimate first. As the last time I had to replaced this screen it was half the price at a Hardware store.
Everyone I worked with including the guy who took the estimate was fantastic.New windows look great and the guys were very professional.
I had made arrangements for someone to be at the apartment to meet TVG rep Kevin. He was supposed to be there between 10 and 10-30 am. I called the office 4 times. They did not know where he was at 10:30 am. He finally arrived at 11:27am. Thankfully, the person I had meeting him was able to stay. Failing to let me know that he was going to be late and then coming an hour late is NOT acceptable.
Damion was very nice and professional in our home. He fixed our sliding glass door that we threw off the track and bent. Communication was always there. I highly recommend this company.
Damian and partner showed up on time and went right to work. They got done quickly and were polite and friendly. The old windows were clouded with condensation, and the new windows are beautifully clear. They look great; Thanks!
Great service! Very helpful and timely! Would definitely good there again and recommend it to others.
I had water accumulating in the inside track of a sliding glass door. When it rained it was pretty bad. As a novice I tried to alleviate the problem, with no success.I contacted one firm that told me I needed a whole new door set-up, which is a couple thousand dollars.My husband then called Tualatin Valley Glass and spoke with Drew, who was very knowledgeable and personable. Drew had his crew come out the next morning to figure out what was wrong. In less than 2 hours Damian and Ruben took the doors out, repaired the problem and only charged me a couple hundred dollars. Damian and Ruben were so very nice and definitely knew what they were doing.If you need any type of glass work done, do yourself a favor and call Tualatin Valley Glass.
The large window above our double front door needed to be replaced. It is a double pane, tempered glass window that is 6 x 6 with an arched top. It weighs about 270 pounds. The bottom of the window is 7 off the ground. Tualatin Valley Glass sent a team of 4, Damian, Rubin, Jed and Drew. They showed up on time and were professional throughout. They removed the existing window without a problem and then installed the new window quickly and efficiently. They worked smoothly and safely. I was impressed by their efforts. I would definitely use Tualatin Valley Glass again. Great work, guys!
I needed a single window replaced for my shop. It was like the third of January I think? I called them and put 50% of the cost down before they started. A week to ten days later they called and said the glass was in. They set the date and time theyd come by to install. They didnt show nor did they call the day of delivery. Gave them a call the next day and they came by the following day. Got all the boarding off the window-less door and it turns out they ordered the wrong size. So we patched the window-less door back up and they informed me that they have to re order the glass.They give me a call a week or so later and again they set the date and time that theyd come by. They didnt show and didnt call again on the date of delivery. A few days pass before I call them again and the very nice lady on the phone said my order was marked as completed, even though nobody had ever come back. They came early the following week and finished it. The repairman said I didnt owe anything else. Id assumed this was because theyd goofed up three times and they were giving me a break.Three weeks later I get the other 50% ran on my card.The work they did was solid. Everything else was a real headache.
Excellent company. I had a small job but they treated it as if it was a huge job.
They were prompt on bidding, competitive, and got the job done. Two of the windows that were replaced had imperfections. I contacted the home office via email. they ordered replacement, installed and no hassle. Hopefully, I dont have to use window repair in the future. but if I do, Ill call these TVG.
Kevin did a great job replacing the mesh in all my useable screen frames, and he even made the extra effort to repair a very old, but sturdy, patio screen door frame with new wheels. His work was excellent, and he saved me money while still providing top notch results.
Made us a duplicate screen for a window for pet access. The items was almost exactly like the original screens on the house. Very fast, very friendly, responsive, and competent. Would highly recommend.
We had a fantastic experience! Great customer service from start to finish and excellent attention to detail.
Thank you for the great service and products. This is the second time I used TVG and I am very pleased.
We had a large sliding screen door repaired, the process was easy and the service was delivered as promised on time.
The frame had separated from the glass in my sliding glass door. They did an excellent job of fixing it and they were right on time. Great service.
I needed a custom cut piece of glass for a tabletop and was able to get a quote for it online, then called in the order. Turnaround was fast, the price was right, and the customer service was courteous throughout!
Extremely responsive company, sent out professional, polite installers. I am very pleased with the results.
For years we have not liked the white grids on our windows. As well we had a handful of seals making our windows hazy and fogged over. Our biggest concern with having these windows replaced was preventing damage to freshly painted trim / surrounding areas. After thoroughly checking out TV Glass and voicing our concerns we decided to move forward with their bid. WOW, is what we have to say. Professional, skilled, careful, friendly, organized and efficient... We had a total of 16 windows replaced and could not be happier with the work and the new look! We will use them again if the need arises and would not hesitate to recommend them!
They worked well with me, got the new screens made in a timely manner, showed me how to install and remove a couple that are a little trickier, and were very understanding with my husband who has dementia.Why did I not do the several years ago?!
Kevin came out to replace my old tatty window screens and he did a wonderful job of it with my very difficult screens. Very happy to recommend.
Had a broken front window at our church. Had a same day estimate and the window replaced the next day. Way beyond my expectations!
Damien was perfect, and the job done was impeccable. I felt very safe with him in my home, the cost was completely reasonable, and the work was high quality. I would recommend Tualatin Valley Glass without reservation!
They replaced my window screens and had them back to me in just a few days. Great customer service!
Wilson came out and repaired 3 Window screens that he rebuilt on our frames and he also measured for out screen door. Less than a week later Wilson brought back our screen door- perfect fit and he made sure it was level and opened and closed. Wilson was very professional, friendly, and provided excellent service. Will definitely recommend and use them again!
Left a message for an estimate and never recieved a call back.... could have been worse.
Needed to have some windows replaced due to film failure. Damion and Rubin came right on time, did everything and more in a professional manner. Left the house/windows cleaner than before they got here. Definitely will use them again if window related needs arise
Had custom screens made and am pleased with the turnaround time, the quality, the price, and the service. Cant beat that.
Hired Tualatin Valley Glass to replace several window panes in my 20-year old home. Their service was impeccable. The work was done to my satisfaction, in a timely manner, and at a reasonable price. Damien did a great job from start to finish. I highly recommend Tualatin Valley Glass!
We had a really bad experience with this company. After repairing our window, they left our house with glass shards on the inside and outside of the window. Very unsafe! The worst part was they BROKE the electrical outlet they were using, and REFUSED to pay for damages! They told us it was screwed in too tight and it was our fault to outlet broke when they unplugged their vacuum. It has a been a long time I have dealt with such an unprofessional business. DO NOT USE THESE GUYS!!!
We had Damien and Rueben come out to replace glass in two windows. They were extremely friendly and professional and the glass looks great! We would definitely call again if any other glass needs arise in the future. They even got to us earlier than expected. Great experience all around.
Excellent service and high quality results!I was a first-time user of Tualatin Valley Glass. I needed a specially cut 5/8 glass for the top of a bar area in our new kitchen. It had to fit between 2 cabinets - with notches in the glass to match. The results were perfect and added a high quality look to the area (see picture below). Plus, they did this over the holidays and 4 business days.Thanks guys! Ill be back!
We needed a large window in our dining area and called Tualatin Valley glass. They were very accommodating and very professional however the first piece of glass had a scratch on it that we didn’t see until they left. They came back within a few days to verify the scratch. No questions asked they replaced the glass within a week. Damien was the installer on both pieces of glass and he was very professional and very friendly and a pleasure to work with. We are very pleased with this company and will contact them again.
Very friendly and professional glass service. Job was completed quickly, and the estimate was accurate. I would definitely use them again.
The work was for Riverwest Church, 15 windows replaced. Top notch service from the get go with calling for an estimate with Ariel. Damion came out for the estimate right on time. Damion & Ruben came to install - quick, efficient and quality work. Hats off to this company - very professional, on time, good service, good quality and a good price. THANK YOU!
Amazing customer service! I recently bought a home in the area and needed glass inserted into two kitchen cabinet doors. I had no idea what I wanted. Kevin was so patient and helpful in assisting with finding just the right glass to match two other cabinets with glass in my kitchen. I also had a large old picture I accidentally knocked over and shattered. I didnt realize it had green glass inserted. The frame was fragile and falling apart. Matt assisted and these folk placed green glass back into my picture as well as placed the tiniest of nails into the corners of the frame so it would not be as fragile and hopefully hold together better. While not a valuable piece of art, very meaningful in sentimental value. These folks only took one week to do all the work I brought in. They called me when it was ready. While I didnt expect to drop by that day to pick up my items, they even offered to stay a little later after closing if I happened to be running just a bit later than their closing hours. Friendly, affordable, outstanding, helpful people! Everything one could hope for in customer service and beyond! I will definitely return in the future!
Great experience - prompt and professional!
Good experience throughout. Damien came and assessed our needs promptly and Rubin (Technician) did a good job in installing our window. Id recommend them.
I hesitate to post a review before the windows are even complete but I’m so fed up at this point. The windows were on the list of repairs that needed to be completed prior to closing on our new house. There was some issue with the windows so the sellers asked us to push closing. That alone was kind of a pain because we also had a closing date on our previous house, movers scheduled, etc. we pushed it back though. Windows were still not done. We could push closing again or sellers would pay for windows and labor in advance and the TVG would contact us to schedule a time to install the windows on 12/16. They never contacted us but on 12/15 they sent an email saying they were go in f to cancel our appointment if they didn’t get a confirmation that we wanted them to come.My spouse called and scheduled them to come at 10:15 am and gave them my number so they could call and confirm. At 10:30 I texted my spouse to say I hadn’t heard from them and they weren’t here yet. At 10:45 they finally showed up. They should have had a work order, but didn’t. They had to guess which windows needed to be replaced because I didnt have possession of the home when the order was placed. They walked into the house that I’d literally just moved into, a house with wall to wall white carpet, and didn’t offer to remove their shoes and didn’t put shoe covers on. Again, it’s December. In Oregon. My carpets are white. “Let it go. It’s just carpet. You’re replacing it anyhow. Vacuum when they leave.” The final window that was to be replaced was in my bedroom. The dog beds are under that window. HE WALKED ON THE GD DOG BEDS WITH HIS SHOES ON. WTactualF?!? I said “hey, feel free to move anything that might be in your way...” he looked at me and just kept going. Baffled. Whatever. I didn’t hire them. I won’t hire them again. At this point I’m so over it.But wait! Whoever they had come measure in the first place measured wrong. They were able to rig the sliding glass door even though the measurement was off but the cracked a living room window during installation. I’m told “we’ll have to come back next week to fix that. Our boss will call you tonight to schedule”.2 days later I text my spouse and say “hey, there’s something wrong with the sliding glass door now. Can you call the glass people about that. Also, someone was supposed to have called me two days ago to schedule a replacement of that other window and I’ve yet to hear from anyone”. The spouse gets ahold of them, makes sure again that they have my number. They call and tell me they’ll be here between 10:30-11:30. Great! It’s 9:45. I want to shower but just in case they’re early, I’ll hold off. They show up at 12:30. They won’t be able to replace the window until 12/28. That’s almost a week longer than they’d originally told me but it’s covid times (which reminds me! Boot on my carpets a dog bed guy wore his mask UNDER HIS NOSE like he doesn’t understand how the respiratory system works) and the holidays. Things take longer. I should be getting a phone call the following week to schedule that. It’s now 12/30. Guess how many phone calls I’ve gotten? ZERO PHONE CALLS. Fine. I’ll call them. This is ridiculous. They are apparently out of the office until 01/05/2021. So that puts us a month out from when they were supposed to have been replace originally and I still don’t know when/if that last one will be.This house has large or awkwardly shaped windows on every outside facing wall. So. Many. Windows. We need to replace the sliding glass door (it’s a lost cause but that was not TVG fault and the 2 guys who showed up that day to look at it were actually really wonderful. Give them a raise) and plan to put in French doors there. We also plan to eventually put French doors in the master bedroom. I’m hoping to never have to replace windows beyond those again but if we do, my preference is always to use a local company rather than a big box store. Unfortunately, whoever we go with it won’t be TVG. I guess they already got paid so 🤷🏻♀️
Fantastic service . fixed my Gas fireplace glass and even went beyond to install in to the frame Thanks again Guys .
Their service was superfast and friendly. Great job
Quick and well done!
I have used Mobile Screens, Etc. before for a rental home & because of that experience called them again. Michael did a wonderful job fixing my difficult screen project. Thank you for excellent service!
Very professional. Highly recommend.
Four window screens were replaced.The removal of the screens and reinstallation were difficult as they hadnt been touched in years.He did a superb job on the project!
All was excellent.
Super service and great people. Highly competitive pricing.
Damen and Rueben installed new mirrors for a bathroom remodel we are doing. They were very professional and friendly. I appreciated their attention to detail and that they were genuinely interested in our satisfaction. Great work!
I love these guys and gals. They are fair, fast, experienced and will exceed your expectations. Do you have a broken pane in your home, they can slip in a replacement without disturbing the window frame. So far for us, they replaced panes in old wood frames, in modern vinyl, and cut specialty windows for my old old camper, and now a picture frame glass. Plus, they will tell you what you need to know. :::: thumbs up :::
Tualatin Valley Glass was Excellent from our 1st call to them about their services & pricing, then scheduling for our home screen replacement measuring and best screen type/color options, and then the installation of our screens. Each individual that we dealt with were Professional, Friendly, and Expert. We were very pleased with all aspects of Tualatin Valley Glass. Highly recommend!! Cheers!
Excellent service and communication
Great customer service. Friendly people. Knowledgeable and Quick.
It took them longer to do it than they told me it would, never called me like they promised they would when it was done, and gave me a piece that was fitted way to tight and they chipped the glass and I had to return it to have them redo it. I mentioned it was to tight and they assured me it was ok.
We needed all new screens and some window repair. Nick was assigned the job and we couldnt be happier. Came out exactly on time (so rare these days) measured and assessed in short time. He was very professional and personable. Came back (on time again!) Fixed everything perfectly and timely. If we have to use their service again i hope it is Nick that comes out...hes great!
Saw there ad online. Called them to see about getting some glass cut for a hutch door. No problem. Picked it up the next day. Fast, friendly service. I will do business with them again.
Fast and efficient
These guys are awesome. I needed 4 glass shelves for a cabinet and all I had was the dimensions. Kevin helped me determine the correct thickness, tempering and bevels. He told me it would take a few days and they called right on time to let me know they were ready.I will definitely use them for any future glass needs. They also make and replace window screens!
What more can I say. Damien and Rubin were polite, efficient, and careful.
I had a glass piece cut for some antique furniture..the employee was real professional he measured my old piece not once but twice and was able to find me a 3/16 piece and had me out the door in about ten minutes! The new piece fit perfect..
Over the last several years Tualatin Valley Glass has replaced sky light glass that had blown seals, installed tinted glass shelves, glass table and desk tops and replaced a foggy defective window pane at my home. They are definitely my go to company for my glass (and screen) needs. Dave, Joe, Kevin and Vincent were professional, knowledgeable and courteous experts. Their prices are reasonable and they offered several options. And an added plus, they replaced my window screens with amazing clear view mesh. I would highly recommend them!
I needed eight 20x45 pieces of glass for some cabinet doors, and walked into the shop on a Friday around lunchtime. The shop was busy, but the guys there had all 8 pieces cut in an hour and packed for safe transport with cardboard edges, little cork squares between the pieces, and wrapped in some plastic to hold them tightly together. Everyone in there that day was helpful and friendly. I will definitely be back the next time I need glass cut!
We had a couple of blown glass seals on separate sliding doors, decided to give tualatin glass a try, from estimate to installation, the experience was seamless, not sure it could have gone better. Inspite of one of our sliders giving them trouble (being 30+ years old) the techs handled everything in stride, not only does the glass look great! But they took the time to make the doors slide better than before, screens too! Excellent communication and attention to detail...Thanks for the great service!
I had the option of replacing my entire window package in my condo or go with replacement of the glass only on a couple windows. These guys are the very best I have ever worked with. On time, great communication, excellent pricing and a overall pleasure to work with from the front office staff to the communication with the installers. Dont waste your time using anyone else. Glad I found this team. KD
Wonderful job fitting my patio door for a screen. Even fixed an existing problem with my storm door. Would highly recommend. Shout out to Jed.
Wilson was fast, efficient, pleasant and professional. If you need mobile service this is the place! 100% happy. Our new screen door is a huge upgrade!
These guys were polite, professional, efficient and reasonably priced. They replaced a shattered window in about 15 minutes and left the place completely clean. I couldn’t be happier with their company. A+ guys!!!
They did a beautiful job replacing a large beveled mirror in its frame. The people were friendly and competent. We were totally satisfied and would recommend them to anyone needing glass or mirrors.
Excellent job replacing mirror glass in bathroom cabinet.
Received stellar same day service! Price was lower than other bids and they installed the new mirror in my frame ensuring a perfect fit. I will definitely call them for any future glass needs.
The staff at TVG was professional and courteous. The glass we ordered came in earlier than they anticipated, the price was very competitive and the glass fit perfectly. We would definitely use them again and you should use them too!
Called for an estimate on replacing a couple of thermopane windows with me bringing the frames to their shop. I was quoted almost 3 times the price a piece compared to a local Seaside shop ! Where they got the high ratings one has to wonder ???? !!!!!
I was very pleased with the time line and the results. I had mirror cut for cabinet doors which came out beautiful. I highly recommend them and will use them again!
Good prices, great service, even on small orders.
These guys did a fantastic job fixing my broken slider window at a very affordable price. Thanks again Kevin and Matthew
I had a small job, just a single cabinet door which needed the glass replaced. I was thrilled that they even took the job, and it looks great now!
They worked very quickly, did a great job and were very reasonably priced. Kept their card for any future glass needs. Excellent.
Hired them to replace glass panels around my front door. They were really easy to work with and schedule, did an excellent job, and when things got complicated (as they sometimes do on older homes), really went the extra mile to make things right. Would absolutely work with them again.
We had two glass shelves installed above our fireplace. The shelves are perfect and look great. TVG measured correctly, and installed them properly. Their attention to detail is really appreciated. Customer service was first rate!
Such a helpful crew. Thanks for fixing my house screen frame and cutting me some 6 glass pieces for my outdoor garage lanterns. Great to still have businesses like this around.
Been looking for a glass shop for my company for quite a spell and after doing business with Tualatin valley glass I have discontinued my search. They not only have decent prices but theyer craftsman are very skilled and punctual. I very seldom review a company on line but this was deserved.
Outstanding service and work quality! Highly recommended!I needed a piece of glass for a broken garage door window. TVG had very competitive prices so I went with them. The work was done in less than two hours and I had my glass. Unfortunately, the measurements Ive brought to TVG were incorrect (Im a metric guy). I went back a few days later with the correct measurements and brought the plastic mold that holds the glass. The guys measured the glass holder precisely and cut my glass in a few hours, even though they were short staffed that day. And to my surprise, they didnt charge me for the glass, even though I screwed up the measurements in the first place.You know that uneasy feeling when you have to go to some shop and have to negotiate or feel youll be ripped off?Not here. From the moment you walk in, guys at TVG treat you as a friend and make sure you leave a happy customer. Im a customer for life now. Thanks, guys!
Dropped in with an oversized mirror that needed to be trimmed. They got right on it and had me out of there in 10 minutes. Great job by the staff and took a lot of worry off me trying to cut it on my own. Real pros.Thanks Guys!
They replaced one of my windows that had a broken seal. The technician who came out was super nice and the office staff was very helpful.
Wilson was wonderful. Not only repaired our screens but adjusted our sliding glass door