I never thought that an IT Company would take as good care of us as the IT Group and its personal has. They are very responsive to your companies needs. We are Digital print shop and our business depends on our network and software to work 24/7 and they make that happen for us. Great Company Great Personal that really do care about our business

I cant recommend them enough! They provide timely and quality service and are so great to work with. Give them a call.

My company uses IT Group NW for all of our IT infrastructure and troubleshooting needs and they are a true delight to work with. Always quick to respond and able to resolve the issue. I love that I can email for less pressing concerns or call if I have a real emergency. We have been working with Jeremy for many years and he and his team are super knowledgeable and proficient, not to mention helpful and friendly. We often ask them for recommendations and advice when upgrading equipment or software and we can rest assured knowing they always have our best interests in mind. They also handle setting up accounts & help set up work stations for all new employees and that frees us up to do our own work. I recommend them often and will continue to do so as they are a great company to work with.

We’ve worked with Stephen, Jeremy, and team for well over a decade and I can’t recommend them enough. No matter how big or small the problem is, we can always expect a fast, effective response. While 99% of the issues are solved remotely within minutes, they also don’t hesitate to quickly drive down to our office if necessary. They have helped us with an office move, a major software change, and countless other stressful situations. Beyond being very good at what they do, they are genuinely nice guys. They are patient and never condescending. I’m confident they have their clients’ best interests in mind with every decision and recommendation they make.

Wonderful company right here! Reliable, thorough, and always just a phone call away. Such a great group of people to have on my side for tech issues my work experiences constantly. Thank you!

I have had the excellent pleasure of working with IT group NW over the last couple of years and I have to say it’s been the best experience I’ve ever had with an outsource tech company. They are quick to respond and are always very knowledgeable in everything Ive had to ask of them. From top to bottom our systems are better because of the help and support provided by IT group NW. They grained the trust and support of my user base by being an excellent backup for me while on vacations and helping with anything Ive been stumped on. I would recommend IT group NW to anyone seeking a helpful, knowledgeable, available staff. Give them a shot. You will not be disappointed

We have been a client of IT Group NW, LLC for many years. They are always extremely responsive, have helped us transition through many different software changes, and provide us with all the solutions we need. We cannot recommend them highly enough.

IT Group NW has been through it all with my company. As a start up, we had been hacking away for years with a less than ideal setup for our network. As we grew (and rapidly at that), our needs grew. We had critical intellectual property in the cloud, no cohesion on our antivirus, monitoring, group policies, purchasing, onboarding, and decommissioning.We worked with Stephen and Jeremy to build out a plan we could phase (to ease our investment) and embrace our Account Manager, Thomas Ash, who took that initial plan and refined it for the day to day changes we were/are always experiencing.When Thomas isn’t on-site, we always feel like we are in good hands with the team on the help desk. They are polite, professional and knowledgeable - every single one. The hiring culture at ITGroup is spot on - they are finding pros wired to resolve issues correctly. No shortcuts.And, as part of the nature of the start up world, we’ve seen our share of employee transitions, facility changes, and a further need to reduce expense. This team has been through every iteration and they never flinch.Hire them now. You’ll find they are truly trusted extensions of your team.

Five stars is not nearly enough to rate the excellence of this company. I had the privilege of working with Jeremy and Stephen in the early 2000’s when I was with another company. I was so impressed with them and the work they did that I sought them out when my new company got to the point of needing IT Support. That was 6 years ago and I have not once been disappointed by them. The team Jeremy and Stephen have painstakingly selected is top notch. Their collective knowledge is extensive in its diversity - computers, servers, internet phone systems, accounting/inventory programs, and multi-location connectivity just to name a few areas. The platform of the company puts their clients needs at the forefront. You get a knowledgeable tech on the line when you call in, emails are answered swiftly, and resolutions are as prompt as the issue allows. You get the personalized support of a tech assigned to your company and while anyone of them can assist you it is nice to have someone dedicated to the ins and outs specific to your company. You truly can not go wrong with IT Group NW.

IT Group NW has been Northwest Machine Works IT support for many years. They have always exceeded our expectations in understanding urgency as IT issues come up. They have worked after hours more than once to ensure we are up and running 24-7. IT Group NW is one of our most trusted vendors. They are a vital part of our success.

This team of smart, knowledgeable, responsive and personable individuals is awesome! After being frustrated by other IT services, what a stroke of good fortune to find Jeremy, Stephen & their professional team. They never fail to amaze me with their skill, and the high quality level of their service.

Ive worked along side the owners of IT Group NW for over a decade now. They never cease to impress me! Their entire staff is very responsive and helpful. I know when I call, or a client of my own calls, theyre getting the best help out there.Thanks for all your hard work over the years!

My law firm has worked with Stephen and IT Group NW for the last ten years. They have helped us totally revamp our computer system twice, assisted in a complicated office move and handled more computer emergencies than I can count. They have been consistently fast, efficient and superbly competent. They quickly respond to any problem and put an all hands on deck response if we really have an issue. They get my absolutely highest recommendation.

Highly recommend IT Group NW they have surpassed all my expectations on every aspect. Responsive, knowledgeable and worth every cent.

I have been working with Jeremy and Stephen at IT Group NW for the past 18 years. We have moved offices, we have added staff, we have upgraded and most recently we changed phone systems based on their recommendation. They were very pro-active about getting in front of our organization and explaining the advantages along with the cost savings over the next 8 months of the new system. Rarely do you find a company as ethical and forthright at IT Group NW. Jeremy works tirelessly until the project is complete, not until its 5:00. He is very accessible via phone, text and/or email. His explanations are in layperson language and he doesnt speak over my head. He makes everything clear prior to proceeding. They manage our server and again are very pro-active in explaining how and why we need to make or invest in new equipment. We wouldnt think of making a change without their consultation. Highly professional and always on time and on budget. Cant recommend this crew enough!!

IT Group NW is one of the best IT companies I have ever worked with. All their employees are really great to work with. They go the extra mile to make sure all your needs are met.

IT Group NW has been one of the best groups that we have worked with. when you call with a problem they answer the phone and get right on it. I would recommend them to everyone.

Ive had the pleasure of working with Jeremy and the team at IT Group NW for over 7 years now and have 0 complaints! They are extremely knowledgeable, professional, friendly and quick to respond not only to IT emergencies but to simple every day computer issues as well. I would highly recommend IT Group NW for any personal or business needs you might have. You cant go wrong with them!

IT Group NW is a fantastic partner for our school technology management. They have fast response time and work with our faculty and staff on hardware, software and internet management. We also appreciate their long term planning approach, which is excellent for our budget.

Jeremy, Stephen and team have been the best IT for our business and personal/home needs. ITGNW has provided excellent service at my work for 11+ years and the services and support they provide is better than anything I have ever received from internal or 3rd party teams. They are always fast to respond, courteous, and provide the best options with clear, easy to understand paths to the right solution.Historically, I preferred doing my own network maintenance in my home office. This has proven to be a maintenance nightmare at times. After one quick call to the IT Group NW main office and I am happy to say, my stress level is lower and I will never touch my own network again. Jeremy, Stephen and Team now handle all of my personal networking needs - thank you all !

We consider Jeremy and IT Group NW a part of our team at our small business. They take care of all of our IT needs, including hard wiring our office for internet access, sourcing and ordering any new computer products we need, and troubleshooting issues as they arise. The wealth of technical knowledge there is a great resource for us!

I just have to say that IT Group NW has been spectacular in everything from the small questions remotely I need help on, to SAVING THE DAY with 2 Major issues, that other internet savvy well intentioned helpers made some huge Boo Boos and it has cost much time and stress. The team and Stephen have made such great efforts to get everything done....even some EMERGENCY Issues. I recommend them most certainly for large and small businesss ...they are the BEST

My son is an owner