From my first phone call to Marks I was kept apprised of the repair, the cost and the progress. Absolutely the best and quickest repair I have ever had done to a vehicle. Being from out of state I was afraid I was going to be gouged on the repair. Not so! The repair was extremely reasonable and the staff could not have been any nicer. AAAAAA++++++ service!Many thanks!!! Debi Hall
Great customer service. Great and timely work. They always give me, what I think to be, a fair price for whatever work I need done to my vehicles. They are upfront and and straight forward and always go above and beyond to make sure my vehicles are up to par. I recommend using them for all your repair needs.
Always a great experience
Didnt know anything about this place till we went. Very friendly great service and great prices very very happy will use again
Horrible customer service lady over the phone ..
Excellent customer service, quality work, and decent prices
Great customer service 👍 knowledgeable an professional crew
They are awesome here. My car was towed there. They found the problem and let me know it was a factory recall. They didnt charge me anything and were so professional and courteous!
I was looking at a used vehicle for my mother in law and called the shop to see what they would charge to inspect the van for me, I spoke with Grace and she said it would be free!! I went on later that day, meet grace in person and Dillion did the inspection, they were personally great and went the extra mile in doing my inspection writing us out pricing etc. Ill definitely go to them for any of my motherinlaws vehicle needs
Very nice people and very good prices you can trust them to do you a good job and get you out as quickly as possible. They will save you as much money as they can and get the job done right
Had some major work done to my SUV at Marks Automotive. My car is running better than ever! Would recommend this shop for all of your mechanic needs. Sasha and Trey are the greatest! Awesome fast service for a great price and I even have a warranty on the work!! Very pleased!
Great professional freindly service. They kept me informed every step of the way. I am very please with their work. Will absolutely give them my business from now on... but hopefully no time soon. Thanks guys.
I want to thank you for the work you did on my Subaru Forester. There was some issues with the quoted price and the final bill. Some things were changed to make it better. Matt the owner was kind enouph to explain the difference. It was still higher than the quoted price but the car is fixed and i trust the work. Thank you guys. Now i can finnish my journey.....joe
Mark Fowler was an awesome mechanic and amazing guy. His family is continuing his legacy by providing great service at great prices. The best part for me, a very busy working mom, is they offer pick up and delivery!
Marks Automotive is the best shop in the area. They service our Class C Motor-home and do a fantastic job every time!! They are also willing to deal with the third party when warranty work must be done. Trey and Sasha work hard to give the best customer service!!
Knowledgeable, friendly people who do the work they say in the time they say. they do not try to sell things you do not need. I recently had them check on my brakes (the dealer said I had less than 25% pad left) but they said it was more like 50%, and that I can wait to have this done.
Excellent group of people to deal with. They offer top of the line workmanship and their customer service is one of a down home southern hospitality. Good job you guys, and thanks for making our hometown proud.
Excellent service. They do all my work on all of my vehicles. Very trust worthy and dependable
The best of the best in Thomaston and surrounding counties. If you are looking for excellent top notch care for your vehicle and trustworthiness this is where you want to bring any vehicle. Trey and his staff are amazing and work extremely hard to get your vehicle fixed with the best care. Sasha is amazing at the front desk makes you feel welcome . Good home town people who are honest and trustworthy. If you are looking for top of the line look no further its right here in Thomaston Ga. Marks Automotive. Trey, Sasha and Mrs.Vicki are awesome and willing to answer and help you with all your vehicle needs ! 🚗🚘
Great mechanics, Knowledgeable in their field, prices are fair,Not long to wait for finished auto. I recommend them to work on any automobile you may have issues with.
They worked on my friends 🚗. And did a great job.
Great customer service. Friendly staff. Fixed my car at a good price. Will use them for all my car repair needs.
This place is amazing. They are knowledgeable and they are so sweet. I am new to the area and was calling around from help with my car over heating. What I thought was the problem wasn’t but they found it and were able to not only get it fixed for me but did so today. I told them i had to have it fixed ASAP cause I had no other way to get my son in the morning if I didn’t have my car. I had a break down when I found out it was more then I thought was wrong and they listened and not only fixed it but comforted me in my break down. I will continue to use them in the future and recommend them to anybody. Thanks again guys y’all were my saving grace.Update: I left out for Tennessee Saturday morning the car did great up there and back today. The temperature stayed in the normal range even with the ac blasting. Thanks again guys yall were my life savers. Ive got my son back home from his visit with his grandparents thanks to yall. And I will be seeing yall again soon to get the codes fixed.
Mark’s Automotive is professional, friendly, and helpful! I highly recommend them for all service need!
Great place to get your car fixed they have fixed mine. Their fast and they will take care of you.
I brought my new to me 2013 Prius to Matt and his friendly team this morning to get the oil, radiator and inverter fluid changed before I take a long road trip. They also installed a trailer hitch I purchased (for a cargo rack) online but could not install myself. The Prius doesnt have a temperature gauge and Matt explained the process to me and also said if I wanted one installed hed be happy to add it. Knowledgeable and professional, I made the appt. Friday for Monday at 8 am. The work was done quickly for a great price and I was driving home by 9:30am. They also have a comfortable waiting room and I am extremely happy with their work. I will be back when my other vehicles need repair. Thanks Again Matt and to your team. (Note; My Certified used Prius is still under warranty and the dealer in Atlanta told me it didnt need all the fluids changed except the oil until 100K miles, although I wanted it done. Hopefully I will never see the dealer again.)
Cleanest shop I have ever seen along with the good employes.
They are the best in town! Wonderful customer service and a quick turn around.
Good guys and seem to know what there doing.
Great people to do business with. Great technicians and outstanding customer service.
Owner is very shady,, has screwed over every employee sense he took over the shop .. owes thousands .. I am a former employee and have seen first hand charging of customers for things not done.. also has highest labor rate in town.. be careful peeps
Sweetest people you could meet! Great service!
Great place to go get your car or truck taking care of
Always willing to help. Very thorough.
Love love love Marks !!!! Cant ask for more honest people !!!! They will get the job no matter what .....
Awesome Experience When I Took My Vehicle To Get Fix. Fast And Friendly! 🙂
Always a good job...
Very kind people and once you pick your car up dont plan on it being back in the shop for a while cause these folks know what they are doing!
They are the best place around. Super friendly!!!
Great dependable work great customer service
Great service, very honest, and reasonably priced.
Great place
Great place and great customer service
Great business and amazing to deal with!
Great customer service!
Straight up crookBeware !
Crook alert !