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Neeleys Towing & Recovery
4005 E 58th St, Texarkana, AR 71854, United States
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Neeleys Towing & Recovery

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KA
Review №1

All of Neeleys Towing people are just great people to work with. They are always professional and courteous, going above and beyond to help. I appreciate Terri and Red making us feel we are a priority. I highly recommend this company.K Jordan

Ne
Review №2

KYLE is the BEST tow driver in USA. He went beyond to make sure we and our driver were safe. One of the best and most professional tow companies in country. Kyle and Terri are awesome!

Sh
Review №3

I absolutely loves these guys. I use them very frequently and have for years and will continue for years. Terri ( who is the best Woman youll ever meet) has always jumped through hoops to help me out! The Guys are just as amazing, they always get the job done no matter how difficult it is. We use the haul trucks more than anything and Joe, Tommy, and Red are the best guys and have always done a great job. I love them and would highly recommend using them. They are just a great hard works company.

Ch
Review №4

Wow! From the second Terri answered the phone to Tommy hauling our RV, to Red and Kyle! We broke down an hour from them and they made everything so pleasant. We had to stay on their lot and wait for a part. They did everything they could to get us on the road! Such sweet folks and we hope to see them again but not because we’re broke down. :)

Be
Review №5

Excellent job. Very professional n very nice tow driver. Kyle was awesome, thanks again for the rescue

Al
Review №6

Needing a tow for a busted water pump on my Peterbilt 579 and Neeleys was all over it. Terri answered the phone and was very helpful, courteous, and professional working with me on what I needed. Joe arrived to tow my truck and took care of it. Very friendly and professional people.

Gu
Review №7

Professional at arrival. Tommy did a thorough visual upon arrival. Got the car started (dead battery) and was on my way. Their fleet of trucks were clean also. Thanks !

Ha
Review №8

Mrs. Terri always takes great care of us! Had an accident 8/30 and Mr. Joe was prompt to come tow our vehicle to the body shop. Thanks for always taking great care of our family!

st
Review №9

I work at an airport and have quite a variety of requests. One was an aircraft stranded at another airport that needed a ground power unit to get started. Passengers were on board and time was ticking. Neelys was my go to. They came by the airport, loaded the unit and one of our technicians and headed out. The aircraft was air born within an hour and a half of the original call and passengers were happy. Neelys also came through when our crew cars (two of them) were serviced with diesel. They had them picked up and delivered to the shop in less than 4 hours. Outstanding service that I can count on to keep our business running smoothly to provide miracles to our customers. Thanks Tommy and Terri!

Ty
Review №10

Kyle is very professional, humorous, great guy to chat with. They were on time. Thank you Neeleys Towing for having a Great guy like Kyle to brighten our day in a rough situation. Thank you Kyle for your service.

Re
Review №11

This was the best towing experience I have ever had. All the way from the initial conversation with the receptionist Miss Terri :), all the way to the tow and delivery to and from the auto shop. Neelys Towing and Recovery has fantastic reasonable prices and are also unbeatable. Overall great company would definitely recommend them to anyone. A+++

Bl
Review №12

I have used Neely’s for myself and recommend them to anyone and everyone! They were there in no time! Treated me like family! The customer service from Terry and driver were beyond what I would ever expect in a time of need! Thank you for making my bad day into a great day!

jb
Review №13

On time service very professional and well prepared company I definitely recommend this towing company, Kyle had us laughing even being that my truck was broken down and sat on site until driver recover my trailer I wanna thank Neeleys for a job well done

Ri
Review №14

Arrived in less than half hour, Guys was easy going and was very knowledgeable about what he was doing, Will definitely recommend to my fellow truck drivers, Great job

Ca
Review №15

From dispatch until my vehicle made it to my house, everyone was amazing. They were super busy but still picked up my car in a timely manner. Steve was VERY friendly and knowledgeable. If I even need another tow, I will definitely be calling Neelys again.

Br
Review №16

Red and Kevin are top notch when it comes to moving large equipment. I have them on speed dial and they alway meet my expectations.

Du
Review №17

Got into an accident on I-30 when i was traveling across country to visit my daughter. Neeleys was very professional and made things a little less stressful for me.

Ge
Review №18

Neeleys dispatcher and driver are reasonable upright people. When I called them for service, they were there fairly quick in getting me help. Their driver (Mo) was very professional at his job, and I sure appreciated their services. Thank you.

Si
Review №19

I have always had a good experience with them. Prompt service and the driver is always professional.

Ma
Review №20

Very timely and affordable! They know how to tow a big truck! Thanks for the help.

Wi
Review №21

Terri is amazing! They do Great Work

Al
Review №22

Kyle and Ed are fantastic! Made my life easier loading a combine today.

Re
Review №23

Good and on time service and will do all they can to get you back on the road again thanks

ca
Review №24

This company is AMAZING!! Traveling on our way to Branson, MO from Houston, TX for the weekend. Was side swiped on I30 during rain storm. They were called out to tow my car. We are far from home dont know anyone. Their driver (Tommy) was so reassuring and helpful. Got our car towed then gave us a ride to hotel. Couldnt ask for better people!!

Au
Review №25

Very nice and professional when I go to pick up cars and very helpful

Ja
Review №26

Very professional. Very polite, will definitely be using them in the future

Li
Review №27

Above and beyond the call of duty! Love Ms Terri

Ja
Review №28

Excellent service, very nice and they care.

Ja
Review №29

Very professional. In the situation that you are in with having your vehicle towed the tow operator was very courteous.

Me
Review №30

Nice familiar people l glad keep it👌 thanks for all

Jo
Review №31

Unbelievable service!!! Broke down with livestock headed to Indiana and the Crew At Neelys saved the day. Brought wrecker for truck and their own personal vehicle to pull my trailer to his shop while we waited on another truck to get back on the road. If you’re in need in Texarkana area, Neely’s are ur peeps

Ch
Review №32

This company was a life savor!! I broke down on the interstate over 1, 000 miles from home late one night. I called Neeley’s and they came to my rescue in under 30 minutes. The took me to my hotel and helped arrange for my truck to get fixed the next day. Their entire company helped get me back on the road and even called to make sure I was good once back on the road. I can’t thank this company enough for helping me!! I highly recommend them to anyone that is needing a tow. Thank you again for all your help!Chris GreyeJanuary 2021

Ho
Review №33

Amazing Service, they will definitely do you right. Cant thank them enough for the help!!

An
Review №34

Kyle went above and beyond the call to get me out of the bad situation I was in. Will definitely use service again if needed

TR
Review №35

I have used them several times for my towing needs. The last 2 times Jake was my two man . Hes a likeable fun guy. Just a good ole boy. But he gets the job done and is a professional. I recommend Neeleys towing and ask for Jake hes a good hand.

Ri
Review №36

Red and Kyle are the greatest at tractor trailer recovery!

Ra
Review №37

These folks were amazing. Very professional. Exceptional service! A+++!

ca
Review №38

Always friendly faces and eager to help.

Vi
Review №39

Had a flat tire called this company- The woman that answered was so rude - didnt help me at all- you can’t be a 24 hour tow company but sleep on the phone

Ge
Review №40

If your ever in a pinch and need some quick trailers repairs, I would highly recommend these guys. Professional, friendly, and best of all knowledgeable.

Sh
Review №41

Allen did a great job

Ti
Review №42

Wonderful friendly staff for especially meeting at late night. Even kept my motorcycle indoors!

Te
Review №43

Kevin did a great job

Mi
Review №44

I am a catastrophe insurance adjuster. I left Cincinnati Ohio at 2:30 in the morning to drive 1250 miles to San Antonio to help insureds recover from the winter storm. As I neared Texarkana I began looking for places to get gas and everyone was out. I ended up running out of gas on the side of the road and I called multiple towing companies with no one answering and no one willing to help. I reached out to Neelys and the lady that answered The phone, Terry, was very helpful, professional, and understanding. I was unbelievably stressed due to The situation and the other underlying situations. Terry did everything in her power to calm me down and took unbelievably great care of me. I cannot say enough good things about Terry or this business. Because of them I will make it safely to San Antonio To help those affected by this terrible catastrophe and I will get to see my wife and daughter before they leave to go home to Cincinnati after being stranded in San Antonio for over a week. If you use any towing company for anything it should be Neelys!

Ch
Review №45

Kyle and Kevin are the greatest!

Ka
Review №46

We broke down in my fiances semi 15 miles east of Texarkana a week ago Tuesday evening. Neeleys had their tow truck guy, Jeremy I think, come to our rescue. He so thoughtfully dropped us off at our hotel we made reservations for, and their mechanic had us back on the road by Friday. Thank you so much Neeleys. We recommend Neeleys Towing and recovery to anyone who is broke down near Texarkana. They really took care of us, and theyll take care of you too.

Qu
Review №47

Terri is so nice

Ro
Review №48

They were very fast. They are always very nice and professional!!!

Sh
Review №49

Awesome people.

fl
Review №50

The old coot who answers the phone is a real piece of work. If you have any say in the matter use wrights towing or hadaway much better businesses. Neeleys is about as trashy as you can get.

Ma
Review №51

I never leave reviews but this company deserves one. I work at CH Robinson and we had a truck full of perishables break down. Neeleys towed it back to their yard, got the parts in and put two guys on it immediately to help keep us on track for delivery and avoid a claim. Terri was who we communicated with the whole time, she answered with a smile every time and was EXTREMELY flexible while we tried to figure out best approach to avoiding a claim. I wish every shop was like this one! If you are in the area and need anything fixed - Neeleys is #1!

Aa
Review №52

Very professional and friendly!

Fe
Review №53

5 miles tow my truck, $595.00 change the starter for 2hrs charge me $400 Part $710 .00$125.00 for call out plus tax.Dear driver be careful on this towing and mechanics!!!!!!!!!! They even refused to give me the original part receipt.

Mi
Review №54

Broke down at 10:12am. Daniel had us loaded and on the 6 hour tow home @11am. He is a great guy to talk with and he stop every time we needed to. Thanks for the tow and the great service.

ra
Review №55

Excellent service and friendlyAlways find the way to help you, no matter if you dont talk in English they help youTotally recommend

Mi
Review №56

Nice people good service.

Ca
Review №57

Helped me when I needed it the most, and made me feel safe. Thank you!!

6
Review №58

Awesome service. Quick response. They have a kind heart and go out of their way to help others.

Ni
Review №59

Our car got a blow out flat on 30 at midnight and within 10 minutes a driver showed up to make sure we were ok while we waited for the flat bed truck. He got there within ten minutes of the other. They were both the sweetest guys ever. They delivered us to the hotel and dropped off our car to be repaired. Hopefully we never need to use this service again but if we did, we would call Neeley’s right away!

Gr
Review №60

Fantastic service! I had a tow today of my 45 ft motorhome (like a bus), and Neelys was outstanding. It is always very anxious to get a tow, but these guys are real pros with good equipment and much expertise. They had me hooked up and towed the coach to the truck center safely and without drama. They treated my coach like it was theirs. I would highly recommend them for towing any big rigs.

fi
Review №61

Thank you guys for towing my 18 wheeler truckYou guys are perfect doing a great jop saving my day .Thx

Ch
Review №62

Mary and Terri took care of me. I was in Michigan when my daughter broke down near their area and needed a tow. Excellent phone service, clear communication and reasonable rates for the tow. Thanks so much!!

Na
Review №63

Called in for them to tow my semi, i was 50 miles away and they answered the call right away and they showed up within 40 mins, best towing service in the area

Ju
Review №64

I love working with places like Neeleys! Im a project manager for a construction company, working out of Missouri. One of our guys broke down in Texarkana, and Neeleys helped me get his trailer hauled to safety- even stopping by the dealership to retrieve some articles from his truck. These guys think fast, out of the box, and helped me solve my problem even though I was two states away. Businesses like these are what keep America running. Special thanks to Justin and Mallory for helping me out. Great job, guys.

Ma
Review №65

My daughter broke down on I-30 outside Texarkana after dark. She called me in Dallas and I called Neeleys frantic to get her off the highway. The dispatcher I talked to was kind, calm and as helpful as she should be. They had help to her within 30 minutes. If I could give them a hundred stars I would.

Ad
Review №66

Justin and Joe were outstanding. Our motorhome wouldnt start after getting gas and they showed up and were very friendly and patient with us. Treated our motorhome like their own and had us on the road within the hour. Phenomenal guys and amazing service. A+.

Jo
Review №67

Use them once. No complaints

Jo
Review №68

She held the BMW 😻

Br
Review №69

Very unprofessional over the phone wouldnt speak clearly and got upset and rude when I asked her to repeat what she was saying when you speak into a phone speak slow and clearly stop trying to speed talk into the phone it doesnt work.

Ze
Review №70

This place is awesome they are very nice customer service I was broke down not to far from them and service guy came and got me back on the road did a fabulous job with reasonable services recommend all

Mi
Review №71

Many thanks to the guys at Neeleys for getting my trailer out of the hole that I inadvertently placed right side of trailer in. Professionals all the way.

W
Review №72

Quick service on a rainy night.

Ch
Review №73

Great folks, better than AAA.

Bu
Review №74

The best in Texarkana

Information
13 Photos
74 Comments
4.4 Rating
  • Address:4005 E 58th St, Texarkana, AR 71854, United States
  • Site:http://neeleystowing.com/
  • Phone:+1 870-779-0097
Categories
  • Towing service
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
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