For starters, I suffer from PTSD, depression and anxiety. I own support pets to help me with my illness. Right now I am staying in a hotel away from me pets until I find a home. I was send to Raffaelli, since they also rent homes. They send me to a duplex to check it out for renting it. Place was filthy, cabinet doors hanging off, just like I just walked into a construction site. Showers dirty, found bodily fluids in one of the toilets. Send a text to the phone number I had from them, and informed them of the find. The next day, I get a text, letting me know that they were aware of the condition, something they failed to mention. They informed me that they have maintenance and cleaning crew on site now, and when completed, they will let me see it again. I told them that I would be interested in giving it another go since I love the floor plan, only if the place was fixed up and cleaned. They told me that they would contact me when its done. I periodically checked in, and was told that it was not ready yet. When I called them today, they told me that its now rented out. When I mentioned that I was told that I would get another chance to view the home, the person on the phone just told me that they other people who now rented the duplex already submitted an application, and to them its first come first service. Dont waste your time with them, they dont care about anyone.

They were really great and the process was fast and simple!!

When we started moving furniture into our rent home, we found bed bugs in the carpet and around the baseboards. our garbage disposal also did not work and we submitted a maintenance request in February and it never got addressed (moved in May). they were understanding when it came to the pandemic but overall was not satisfied with them and ultimately found something better fit for our family with another realtor.

Great service and always friendly

Virginia Ann helped us sell our house and buy a new one--all in about 6 weeks and during a pandemic! Ive worked with other realtors, and she went above and beyond what Ive experienced before. She helped with every detail in the process, from choosing a lender to calling and scheduling contractors to fix inspection issues. She even continued to help after closing when we had some problems arise. Communication with Virginia Ann and her team is great--she responds immediately to messages at all times of the day and on weekends. If youre looking for a realtor in the Texarkana area, I would highly recommend working with her team.

I have personally worked with Virginia Ann Prazak, Ashley King and Lauren Calloway. They are all top notch realtors who continually go above and beyond to make everything smooth and stress free. I highly recommend Raffaelli Realtors!

Excellent administrators. They showed me the house and I was able to sign the rental agreement in just one day. They were very accommodating to my needs. They also tend to my requests for repairs very fast.

Very friendly and helpful agents and staff. Comfortable and spacious guest consultation and waiting area settings. Clean bathrooms and elegant furnishings. Makes you feel cared for. We were happy in our dealings with this realty firm.

Terrible experience. I called so many times and was told I would get a call back. It never happened. I finally reached out again and was excited to sign a lease on a commercial property that I was quoted $700 a month on. I drove an hour there to sign papers to be told it was $1050. Total waste of time.

This is the place to go if your looking to rent, buy or sell very helpful, friendly professional and they make sure you are 100% satisfied very blessed and thankful

Very helpful and friendly realtors. They know the area, available houses, and are willing to help at all times! These folks will work extremely hard for you!

Great people in the office, and Mr Rafaelli is an upstanding man

Great catfish! Friendly atmosphere.

They are not to motivate in helping or doing any research for the customer.

The Best Customer Service you can haveVery Friendly StuffOwner are extremely helpful

Web site is not mobile friendly

Great

Very helpful.

Very friendly staff!

Its okay

Expensive

Rude!!!! i would not recommend!!!!!!!!!!!!!!!