Dont show up looking to buy or just buy new. 1 year in on a car that if it had been in great condition we paid $3k too much for we have had to pay $1400 for an AC system and $1100 for an exhaust manifold with not much over 100k miles on a 16. We also just found out the drivers door is clearly a different color than the rest of the car. I dont know how it took us this long to notice other than the fact that when we look at it we have been disgusted since day one. The answer I got is thats buying a used car pretty much. So, show up demanding a deal, look them over real good, and make sure they give you an extended warranty, or be like us and pay $12.5k for a car worth maybe $7k and put $2500 into it in the first year. Be on your toes folks.

Kristy in the service department is phenomenal. She is very attentive to my wants, honest about my needs, and accommodating beyond belief. They treat me like family there.

Amazing service. David Stanley got me into my new car the same day I walked in. He did everything perfectly!

Its grt ! No problem

Great service, kind staff, will use for repairs in the future.We do not plan on buying another vehicle any time soon but, if we did we would buy fromSmith-Mankins Nissan in Texarkana, Texas.

Its pretty good place to go to buy a vehicle I wont say its the best but at least the people are fairly decent I do have a problem with Nissan particularly they approved me for a vehicle back a while ago and then when I went in about it I will send that wasnt approved I dont get that but anyway have a lot of nice vehicles they seem to be a fairly good place better than the or dealerships that are located in Texarkana seems like they have a little more pride in the vehicles that they sell

SERVICE CENTER NEEDS A LITTLE WORK BUT THEY ARE COOL EITHER WAY

Found it, bought it. No fuss, no problem.

Brought my car in for a recall 2015 Altima. They took my car in at the appointment time. When finished I was told there were two more recalls on my car and they took care of them. I didnt have to make another appointment. That is what I call heads up service.

Everyone was super friendly. I received fast, efficient service and I am very pleased. My entire visit was handled very professionally. Thank you all very much!

Great buying experience! David Stanley did a fabulous job making the buying process quick and easy!

It was done in a speedy manner oil change fitter and brakes fluid that all had to be done only having my 2019 Nissan since November of 2020.

I love to thank Cody Stone for helping me find my dream car yesterday. He got me in my car fast and made sure it was clean and full of gas.

Very friendly and pleasant place. Fast and courteous service. The only issue I have is I cannot afford their work.. paid $78 for oil change [ OUCH!! ] my bad for not asking before I drove 65 minutes to their dealership.. Mathews Nissan of Paris is almost half of their price for same exact service. Its 15 minute more driving but hey money is money. I even brought this up and showed service desk and was just told oh well . Paid too much but wont pay again so no I will not be a returning customer. 2019 Nissan Frontier Full synthetic oil at both places. Ive done my homework and pricing at both places are correct. PS receipt shows courtesy wash and vac [ fell out of chair laughing so hard lol ]

Online sales man was the best. He helped me all he could and answered all my questions. Gave me reassurance what I was doing was the best. Let me drive the vehicles I wanted and the 2 he picked out was the ones I had my eye on. Left the lot with a 2021 Nissan Rogue Sport.

Excellent salesmanshipKelvin Howell should be commended for his kindness and expertise of the truck which he sold us.

Hayden was very helpful and knowledgeable. One of my favorites (as far as car dealers go)...

I went in for a couple of simple issues and the staff there was very helpful. Got me right in and right out with no issues.

Always enjoy cust..service here!!

I HAVE BEN A BUY FROM THIM 1992 HAVE SOME GOOD SEVER

Everyone was friendly and helpful. Very good service.

I was treated with courtesy and professionalism from the moment I stepped into the door. Our salesperson, David, was very knowledgeable and answered all my questions. He offered information and detail I had not thought of asking. Upon completion of the sale, he stayed in touch to make sure everything was to our satisfaction and we were happy with the vehicle we purchased. He offered help if needed, and explained the availability of the service department for anything we might need. the whole experience was pleasant and satisfying. We would definitely recommend Pete Mankins and David to anyone.

Great service and the people who very helpful

I was very pleased with my experience at Smith Mankins Nissan.

Great customer service with fast quality work. Thank you

Very quick on my oil change!!

I went there looking to buy a car and the sales man was so nice. I went to 4 other dealerships and my sales man was by far the best when I was looking for a vehicle. He made buying my first brand new vehicle so nice and easy.

We had just purchased a used Nissan titan from another dealership, had some trouble with the truck and took it to smith mankins nissan. Val was very helpful took time to help us understand how the gadgets worked inside. The work in the maintenance shop was done to our expectations we would recommend them to anyone.

There real friendly people and I love my Nissan Rogue

Tristan was wonderful as always. He took care of me fast with my state inspection. Very friendly.

I have been waiting on a radio now for over 2 weeks. Smith Mankins Nissan has been hit or miss for me. Mind you I bought a brand new 2019 Nissan Titan Black Edition with 0 miles. I traded in a 2018 Charger RT that had been wrecked, mysteriously nobody could tell except for me. The new manager took good care of me I cant lie about that, but Ive been having minor issues out of a brand new truck from day one.

The employees where very nice and knowledgable about my car and knew what was needed right away to get my car fixed. It was a simple fix so they had me out of the shop in no time.

I love it they will work with you and make sure everything is good with you

Bonnie 2020 minutes on Titan black number reserve experience was well accepted

It was wonderful Shawn was very professional..

I was very pleased with the level of professionalism, as well as the fast and outstanding service. I called on a Monday morning and was told it would be a week and a half before they could make an appointment to diagnose my car, but if I dropped it off, they would work it in. I dropped it off on Monday evening, and by Tuesday afternoon, they had diagnosed the issue and had it fixed. So grateful for their help, as I am the family taxi and didnt know what I was going to do without my car for a week! They were so friendly and worked hard to make sure I had my car back in a timely fashion. Outstanding!

Incredible customer service by all staff who I encountered.

They are fast and efficient when it comes to service! Just this time I was informed that all my brakes needed to be changed on my next service. I was iffy about that since my car only has 28,000 miles. Maybe one set but not both. I called a local vehicle repair shop and they looked at it and I only need front brakes, not all the way around. That could have cost me quite a bit and for something that did not need fixing.

I went in to look at a car only. David Stanley, my customer service rep showed me the car I was interested inexplained in detail all the car had and did, then After Matthew showed me the financing and that I would pay $80 a month less. I couldnt refuse. This is my 4th Nissan and each one was bought From Smith-Mankins. And I could not be happier with the service here

Had a wonderful experience with Kelvin. Super helpful and overall great guy. He was nice to work with, would highly recommend him to my family and friends. He represents Smith-mankins Nissan very nicely.

Did all they could to help us, we were passing through when we had trouble the experience with them was excellent

Great service all around!

Had an excellent salesman, Kelvin Howell.

It was the best I ever had buying a car so great so easy and I got what I wanted

Kelvin made us feel welcome and comfortable. He was knowledgeable about the Kicks and answered all our questions. When I told him that I wanted to think about the purchase, there was no pressure to make a quick decision. He kept in touch and assisted us when we were ready to buy.

Fast quality service and friendly staff.

I dont think I could have had a better experience!!! Kelvin was awesome!!! He made everything super fast and easy.

The dealership is always clean and plenty of coffee ☕

We bought a car in July from this dealer. We were told our Kia 2017 Forte was not covered under the factory warranty 5 years for 60,00 miles. The finance guy sold us a warranty through Preferred Protection. Today, I needed warranty service. After numerous calls to Pete Mankin, local dealership, KIA. Still waiting on a tow. The car is COVERED by KIA, but Pete Mankins stated very clearly it was not. Verify any information they give you. I did try to contact the dealership multiple times for help. Spoke to Kyle today. No one wants to help or take ownership to help.*Edit*I see that the car dealership left a message to call, but did not leave a name on whom to call.

This is the shadiest maintenance center I have ever seen. The first time we took a car they they broke part of the undercarriage and refused to fix it. Had to find a real mechanic. Second time, it took them the better part of a month to do a 2 day job. Prices are insane as well.Ive driven Nissans for years. My wife drives a Nissan, as does her mother. Ill never be inside this place again. If I need a Nissan, Ill drive somewhere else for it.

The employee that checked me in excellent friendly and showed me the waiting area which is amazing comfy chairs coffee and snacks. Thanks for thinking of your customers

Lancelot Russell is a superior general manager.

I got service I needed, every one was great and friendly

Fabulous customer service! Hayden went above and beyond to make this a positive experience. Love my new SUV.

Exceptional service from everyone. First time at this dealership and we will certainly be back.

Nice vehicles. Deal with ONLY David Stanley. He has always helps us. Great guy and the BEST service

Great place, really looks great and the service is excellent@

I actually went up there to get in something with lower payments than I had but couldnt pass up the free oil changes and the cool features on my new Nissan Kick! My salesman was great at trying to get me into something better than what I had. He was very friendly and helpful. I got my first new car from there and plan on staying with Nissan.

For my first time experience, Johnathan Webb made it so much easier for me.

I just purchased a car about a week ago and the service was awesome. Steve was very patient with me throughout the entire process. He made just that I was confident about my decision and we went from there. Thank you so much Steve.

It was a great experience! They worked with me to make sure I had the vehicle I wanted a great price. Mr. White went above and beyond. As long as this dealer has employees like him then this dealership with continue to be awesome!

Levi was very kind and professional. He is definitely an asset to Smith Mankins Nissan.

Everyone was excited to help and get you back on the road and to me that’s help because I hate to wait

Top notch staff and service!

Everyone was friendly and helpful.

Low balled on my trade. No deal.

We were in town on vacation and started having trouble with our Nissan, the service department was very friendly and helpful even though we didn’t even buy the car from them. Highly recommend.

They keep you informed of your car status and have a video walk thru to show you the inspection and you can talk to them thru the iservice message.

Great customer service!

I was able to get a 2020 Nissan Rogue and I am in love with it. I had a great experience and the staff was very friendly

I just want to give a big shout out to Cody and Devin for helping my mother on her brand new Altima! Awesome guys who care about the customer. Great buying experience. And most of all,momma is very,very happy! Highly recommend this dealership and ask for Cody or Devin!

The salesman Benito Ochoa was the best I have ever dealt with. He is honest and trustworthy in every way you can expect. I returned to this dealership to but my next Nissan because of this salesman. He worked hard to earn his money and did everything he said he would do. He went above and beyond.

Really great shop with excellent leadership, thank you so much for your service to the community.

Had a great car buying experience. Everyone was very polite and professional.

I had the best salesman anyone could ask for. He was very helpful with getting exactly what I was looking for.

Kristi is always very helpful. Everyone in the service department is wonderful!!

Kelvin and Matt helped me with the purchase of a 2019 Kicks. I came in from out of town. The paperwork was waiting for me when I got there. They made it quick, effortless, and efficient for me. I highly recommend them to anyone!

Oil and filter change

Warranty work done

I had the best ever experience with Mankins Nissan in Texarkana. They were the best staff I have ever dealt with.

Very nice service was excellent and it’s super fast the people in service is so helpful and polite

I would like to take this time to thank a few individuals for helping us turn a bad situation into an outstanding outcome. Jared and Randy in service, Amy with a loaner car, Steve and David in sales and Lance in financing. We love our new truck you are and will always be our first choice in our vehicles. Thank you all.

Considering the COVID-19 rules and regulations I was please with the friendly service and wait time to have my vehicle serviced.

Best service department ever. I have them service all my vehicles and they all end up going over 200,000 miles with no problems. theyre fast, excellent and courteous. I recommend them for all makes and models, not just Nissan.

Fast service, professional staff.

One of fastest car buys Ive ever had. Kelvin is great no pressure,got me what i asked for,responsive got back to me on line and by phone.

Very friendly and helpful!!! Would do business again!!

Service was super nice.. we arrived within 5 minutes of closing on Saturday with an issue while we are travelling. . Even tho it wasnt a quick fix. We are now well informed!!!!

Kelvin Howell was so helpful and attentive. Lance was also very helpful with the process, easy and quick paperwork, hes great.

I love the fact that they send you a text with video while inspecting your car. I have been places, that when I left, I wondered if they really did what they said. Well here, you get to hear and see while they are inspecting your car. I love this feature.

I brought my Rogue in for oil and tire rotation maintenance. I spoke with Christy and she was very friendly. When I picked my vehicle up it had been washed and vacumned. It looked like a BRAND NEW car. Thank You so much. Look forward to the next maintenance.The folks at Peter Mankins are very polite and courteous. They make sure you know what’s going in with your vehicle before they do anything.

Very helpful service and done in a timely manner!!!

Everyone was super nice, friendly, helpful even to this LSU fan in distress. They bent over backwards to reassure us and get us back on our way in a rental. Kristie and Amy deserve special kudos. Unlikely to buy a car so far from home, but would definitely recommend you!

Online purchase however, Kelvin and the dealership took great care to handle the transaction and picked up my mother and brought her the car we purchased for her needs. She then drove the Nissan Kick home after the paperwork was processed.

Great customer service and quick maintenance

Best waiting area in town. I love going here for my oil changes and browsing new vehicles!

Benito Ochoa was a great salesman! He answered all of my questions and explained everything I wanted to know! He did a great job of helping me get exactly what I was looking for! This is my 3rd Nissan vehicle and by far the best salesman Ive had!!!

Best car buying experience I have ever been a part of! Extremely courteous and wasnt pushy at all. We will definitely use them again in the future and would recommend anyone to give them a shot to earn your business. They definitely earned ours! Thank you Cody T. and Clint for making this process so easy.

My Mother and I have both contacted the dealership I feel like I’m getting the run around and what should be a simple question I’m just looking for the answer!

Well im a bit disappointed because i thought a fluid top off was included in the oil and filter change? My brake fluid was very low and is mow even lower and WAS NOT TOPPED OFF