They have the most outstanding customer service that I have ever experienced. The mechanic & staff are so helpful and extremely friendly. They are truly great listeners. I definitely am going to highly recommend this location to anyone who maybe having any car troubles or just looking to purchase a vehicle.

Was traveling through Texarkana on way to Memphis, when check engine light lit up. Searched web and located dealership. Pulled into service bay and Greg met us with friendly and immediately helpful attentiveness. Told him our situation and he immediately jumped on it. Quickly registered us in, took keys and Jeep which was towing a trailer right in for diagnostic assessment. Matt the service tech immediately commenced to work. 30 minutes... they identified a sensor needing replacement, unfortunately didn’t have part. But, gave us the clearance that the item would not prevent us from continuing on with our travels. Provided us diagnostic vehicle report, so we could get repaired when we finally reached our destination. Cleared lights on dashboard, checked tire pressure, oil and other points and had us on our way... NO charge! Unexpected and amazing, responsive and courteous service... Kudos to Greg and Matt!Thanks gentlemen for caring about us traveling through. Very Impressive....

After being disappointed by Coleman motors in New Boston, I brought my truck to these guys. They stuck theyre necks out to ensure my satisfaction and retain my business. Im new to the area and needed a few high dollar repairs on my diesel truck. The tech, Josh, took great care in repairing my truck right and Paul (service manager) kept me informed at every step. I have two dodge vehicles and Im particular about who works on them, I will return to their service department.

We didnt buy our jeep here but after experiencing there service department installing after market parts (that we didnt even buy from them) on our jeep you can bet we will be buying our next jeep at this location. The service and the work performed was 1st class all the way.

Cody was a great salesman. Others not friendly at all. I will not go back to purchase Truck from ORR DODGE / RAM again or recommend. I got my car from there Cadillac and the Staff, Salesman they treated us with Respect and Dignity.

If I could give this dealership no stars I would. Dont waste your time here. They give horrible customer service. They just want to make an easy buck.

Drew was very professional courteous and had a great SPIRIT, hes doing his best to get me in a vehicle, I feel good about him coming threw, looking for a new CAR/TRUCK/SUV an GREAT SERVICE go see Drew at Dodge next to Academy.

Just picked up some parts for the car service is good awesome friendly staff

Great servicein and out. Great job Joshua F.Will b seeing me again

Go see Andrew Betts, my wife and I got two Jeep from him today,I a Jeep Gladiator Rubicon and wife got the Majove. It was a very good experience and Andrew didnt put any pressure on us.

My daughter attends college in Texarkana and locked her keys in her Jeep. The people in the Service Department were so helpful! Being 3 hours away, it was a huge relief for this momma to know they were able to help her with a new door key. Couldnt have asked for better service!

Everybody should go see Tyler and Alex they are great!

It took a while to get my tires. Employee couldnt find where the postal service delivered the tires. Then 4 days later they came in! Yay. Then, they wanted to check the price, and the extra $50.00 was for the discard of liquid and tires. I said liquid in tires? Really? Well, I will discard the tires myself and save some money. I asked to see mgr? Mgr. out to lunch and when I went to the office. Sign posted on glass, In training. Next, I asked what was taking so long? The pump went out and lift couldnt bring down my truck. Hooray finally done! I checked my truck and didnt find the old tires in my truck. I asked where they were? Employee said he had taken care of it!

This place is awesome, and the employees go above and beyond for you. I am on a 7000mile trip and passed thought needing a oil change, they had it changedt before I returned from a nearby store and also washed no charge. Aa+++++t.

Greg Adams in the service department is the best, if you need your vehicle fixed no matter what it is GO SEE GREG!

They always take care of business....Its Mopar or No Car😁

Just purchased a new Jeep Wrangler and had the best experience! Wonderful people and the process was amazingly quick! Definitely recommend these guys! And Jennifer will get your paperwork done in no time! Thanks La King and Mike for everything! Had fun!

If you’re looking for quick service, then this is NOT the place for you. Wait period is about 2 hours average w/o an appointment which isn’t an extremely long time considering. Customer service is friendly and the facility is clean.

Was out looking for a good deal on a truck for a friend. Found two,but price too steep for the year and miles.

I had the best experience Kevin Campbell is absolutely amazing he made me feel like royalty. Hes an amazing salesman. Thank you Kevin Campbell for the 2015 Chrysler 200 I love it.

Great service everytime I visit, I believe Joshua help me with my recall, very courteous and friendly.

You was looking for a pickup truck bed cover went in ask the questions they showed me what they had and gave me a price very helpful seemed like they really wanted the business.

The best customer service ever!! Kudos to Paul Narens service advisor and most pleasant attitude to match

I love my Jeep Grand Cherokee! Great Sales AND Service Team here!!

Took my vehicle to get serviced. The part was on back order, so they furnished me a loaner vehicle.The customer service here is excellent! Johnathan Rabineaux was awesome!

My daughter took her truck up their yesterday to get brakes done and they are giving her the run around with other stuff to fix. Wanted more money to fix brakes and go today to get it and brakes still dont work and they hit the driver door into another car, said it was their fault but dont seem worried about it. All she wanted was the brakes fixed. My husband could have done it for less than what they are wanting her to pay. I would not pay anything until it was fixed.

Recently purchased a Yukon from this dealership. The sales team was top notch however, the windshield was chipped so Eric Morales who was our salesman agreed to replace it. Took it in today for replacement, dropped it off. Went back to pick it up and it has stickers on the windshield and had not been washed. This service department is the same service department that I took my sons truck to for a warranty issue with the AC and although it had no deductible we still had to pay shop supplies. The sales team is absolutely amazing but the service department could be way better.

Very smooth process professional all the way!

Friendly staff and quality service

Didnt approve my credit but they sure had some good coffee.

Service people are great 👍

Our Van had issues driving from Tennessee back to Dallas during the Xmas break. Stormi & the Team were awesome. We cant thank them enough. There is a kids play area which all 3 of my kids enjoyed, we were supplied with a vehicle to get home while my van was repaired. And they had our van repaired the next day. Stormi was a pleasure to deal with. Other Dealerships should visit this well oiled operation if they want to exceed their customers expectations.

Totally the best service people ever.

Just picked someone up there.

They are exceedingly customer service centric, my jeep would not start and it was close to closing for the service center on a Saturday but they stayed to trouble shoot the issue and got it corrected and I was able to get back on the road.

Purchased my new Ram 1500 Longhorn from this dealership. Very happy with the way we have been treated. Eric Morales was our salesman, and we recommend him! Also, we have used the service department and have been very pleased with everything.

The service was a 5 Star!!!!

This place is awesome. Great customer service and service department. Came in for air bag recalls and left with my recalls fixed and a wash and vaccumeAwsome job. Thank you.

Got me in quick and work done quickly . Even washed my car. Thanks Classic

Service best, recommended. Gregory Adams, tank you 😇👌

If you want to buy a good car this is the place good service

I would like to start off by saying that Cody Thompson and Joe Jarrett have went above an beyond what their job requires... The truck my husband purchased wasnt completely ready when we finalized paperwork so they put us in a very spacious 2018 loaner vehicle... They both went out of their way to help and assist us in getting a new truck plus excellent customer service... Thanks again guys...

Very helpful and professional. Two sales men helped me and showed me every consideration. I will probably buy a Ram truck from them.

This place lied to us didnt even do the work they charged us almost 5000 dollars for and then when we took it back for them to make it right they did the same thing again. We had this verified by 2 more mechanics.

Sold me an SUV with a recall they didn’t even know about, misrepresented the vehicle online (was listed as Expedition Max not Max Classic) and an SUV with engine issues and as I continued to complain they quit responding to me. I would never recommend purchasing anything from them. I will make it my mission to make sure any place I can review them I will to save anyone the same issues I have had. I would encourage any future buyer to beware!!!

Had to use map to get here

The sales experience at this location was great from the Client Manager, Randy Frye and GM Steve to the Finance Office where Dwayne explained the details. I would highly recommend checking out this dealership if you are shopping for a new or used vehicle. They go above and beyond to help you find the make and model that fits your needs.

Went in for my free 1st oil change and to fix a nail in a tire. Service tech was very nice and got me though the check in process very quickly. Within 30 minutes, he came to inform me that my tire was unable to be fixed, due to the wear on my tires. He spent some time researching the best pricing for me to replace the tire. After seeing all of my options, I decided to replace all four, as the tech explained to me that the wear on my back two tries meant they needed to be changed ASAP and then my front two would need to be changed within a year. I feel that Classic did a great job of researching and offering me the best value for what I needed. They even provided me with a shuttle to and from work while they replaced my tires.

Tried three times and over $1100 to get a problem fixed. After breaking down in Phoenix for the same problem that was supposed to be fixed took the truck to a shop that specializes in fixing the problem. Was told the entire job had been done wrong. Because we didn’t take it to a dealership to be repaired Classic said they wouldn’t refund any money. After last conversation with the Service Manager he said he would check with his superiors to see if we could get a refund. That was Jan 8 and we’ve heard nothing back.

This dealership and the staff is the BEST I have ever encountered in all of my car buying! Joey Templeton knows his stuff, he was attentive, patient, and went above and beyond to help make this happen! From meeting Steve, and Gregg I was pleased with the entire process!! Definetly a place I will recommend and continue to do business with!!

I totaled out my car a few mondays back. I was really in a bind needed a ride for my family and I. Ashley, one of the sales reps, took such good care of us. She worked with us for 4 hours trying to get our payments to a price we could afford. Everyone in there is so nice and willing to help. They dont feel like just another person trying to take your money.

I had to get a recall fixed on my car I bought elsewhere. My car was returned with the recall fixed, the tire was fixed, and my car was clean! Excellent service. Courteous people. And great doughnuts and coffee. BONUS: theres even a kids play room right behind the waiting area to keep the kids busy! WIN!

Really good customer service

Everything was excellent an very professional an very nice people

Took our 2016 ram 3500 in for a low voltage light they said the alternator was bad because of a code, but the code was a problem with charging system not that the alternator. Left there and it continued to come on after being charged 1199.81 for that alternator, when we called back and informed the service manager that handled it he said he knew the alternator was bad because of the code ..... fast forward 3 weeks later still flashing low voltage took the batteries to be tested and had one dead battery that was still under warranty. We were from another state and knew they had us. Stay away from these people they truly don’t do their job correctly and don’t care to screw you over

First, they tell you the wait is 1 hour then 3 hours later they finally tell you whats wrong with the jeep just to tell you again its an hour wait to fix it. Secondly, the dont provide and donuts or cookies anymore...insult to injury

Ive been there several times with no appointment and they always helped.

Good service, when repairs took longer than expected, they furnished me courtesy vehicle.

I purchased a 1 Ton Dually a few months ago and found out there are some serious issues with it that they want to charge me over 4000 for. That was already and issue when I bought the truck. I been calling for over a week now no one will except my phone call I can only keep leaving voicemail. very dissatisfied

There service need to more knowledge about telling the customer about the time of waiting on the repairs.

A reason to do business with Classic Cdj is taking the time to correct a problem that has been bought to your attention and that is exactly what Classic CDJ and I appreciate them correcting the issue without any drama.Thanks

Has a nice culture about it and clean and contemporary. Great customer service and good understanding sales men. Ask for Joey!

I am not happy with service dept. Took my Journey in last Thursday and still waiting for a fuel pump supposedly to be installed. No courtesy call to let us know anything and still waiting. I will NOT BE USING DODGE CLASSIC ANYMORE! I will NOT BE BUYING A NEW JOURNEY THERE EITHER!

My first experience with a dealership was awesome! Jonathan provided excellent customer service. I was able to get my recalls fixed on my Dodge Ram. Super happy!

It was good My husband ordered some parts.

Excellent service! Found my husband the exact truck he wanted and then turned it into his “Dream Truck”! Steve Robinson and his amazing team went above and beyond to make sure all of our questions were answered, financing was to the exact budget we wanted and that my husband was completely satisfied with this wonderful truck! A gorgeous Toyota Tundra, 1794 Edition with the Limited package. Lift kit, tires, rims...the whole “Countryboys Dream Package” is what they created for my husband in this show stopper! We drove away completely satisfied and my husband was grinning ear to ear!! Go see them at Orr Classic Texarkana, you will not be disappointed! Steve has sold us three vehicles now and our oldest son one too. We are customers for life!

Jase Laird and staff helped us out of a bad Nissan deal into a BRAND NEW Dodge Ram 2500!

Bought a vehicle here couple of months back. Have had nothing but problems, they can’t wash or detail a vehicle. They can’t seem to tag one. The guy who came out to put new extended paper tags on my car was actually very friendly and courteous. All and all not an experience I’d care to repeat.I was contacted recently and they are working to make it right. Thank you very much for your efforts.

Nothing but the best service from Remington and Heather, the driver. I couldnt have asked for a better experience while having my vehicle serviced! Great employees all around!

Your trade-in will always be under valued and the internet discounts dont exist once you arrive lol. I WILL NEVER return here.

I bought both of my cars from this place. I always bring my vehicles here to get serviced, the staff is friendly and helpful and the prices are fair. The waiting room is clean and there is WiFi.

Just a constant headache.

Red carpet service! Waiting area is wonderful with comfortable seating and snacks. Staff made sure we were taken great care of and my vehicle was serviced with a smile!

We walked into the showroom and the first words out of my mouth was we are here to only LOOK at a Pacifica. Tim showed us the car, went over its features, answered every question my wife had. Never once tried to pressure us to make a deal today. We went home, discussed it, and I called Tim and set up an appointment. He found the car with the features and color she wanted and we made the deal. Never any high pressure. Great experience.

I apologize for reviewing this business negatively! It was the wrong Dodge dealership. These people are great. Dont EVER BUY A VEHICLE FROM SMART DODGE IN PINE BLUFF. Sorry for the confusion!

Remington Savage was super helpful, he took the time explain everything and genuinely cared about me and my Jeep. I could tell it was true authentic caring about providing expert service from Remington while observing him with the other customers. Remington has made me a repeat customer. Thanks for your help.

Really great car dealership. They went out of their way to help us when we broke down

We was dealing with a difficult problem to find on our vehicle that is under warranty and the service department was great to deal with!!

Buying my first brand new car from here. They have excellent customer service. Joey, our salesman went above and beyond to ger us into the vehicle we truly wanted. He listened to everyrhung I needed and made it happen. If you need a new car, head to Classic and ask for Joey.

Gregg was very helpful with the service I required, provided us with a shuttle so we could take care of an appointment and the service was fast. I would recommend their service to anyone.

Good people. Brought the vehicle in for service. Fast friendly and honest

Great service, prices are nearly double what they were 8 months ago, for an oil change.

Large shout out to Craig in his team My Success depends on their success, came in off the road late they fixed my problem got me back on the road and quickly a large tanks

The service department is very helpful and top of the industry. I would highly recommend having fleet vehicles serviced here.

My guy Joe was there and worked for me from the phone call until I drove off the lot. Very good service. Call Joe Jarrett

Big inventory and very friendly staff.

I had my oil change there and the people were really kind and courteous real helpful and the atmosphere was real nice.they were fast and they wash my car after They got done .

Knowledgeable staff that treats folks with respect. Will do business here again.

I thank this dealership for the great service I received while on the road and away from my regular service center in Richardson, Tx who failed to properly service my 2016 RAM 2500 Diesel pickup a week earlier on a factory recall concerning the turbocharger. When I saw the Low Coolant warning light come on when I was in Texarkana I called the Classic RAM dealership and informed the service department about the warning light and they told me to bring my truck on in now. When I arrived at the dealership the service person, that I had spoke to on the phone, meet me as I drove up. He took my truck and had the problem fixed and returned it to me in less that two hours. Wow!Thank You guys very much.Jerry BrooksPlano, Tx

Love my car.Ron Lundy was nice and friendly,he took care of me.Thank you Ron

After only owning my 2017 Certified Chrysler Pacifica for 2 weeks the driver side sliding door stopped working and wouldn’t close. I was a little stressed out because with kids in school, I needed a vehicle. Johnathon in the service department made sure I was taken care of. He made sure I had a minivan to use while mine was being worked on. He called and kept me updated. And if I had any questions he was always there to answer them.

Had difficult issues with my 06 Ram. Jonathon Rabideau and the crew did an outstanding job taking care of it. 5 different diagnostics from other shops and Classic Dodge was the only one to get it right. Thank you Jonathon and team!!!Kyle F

They always take great care of my charger

A big f rip off what the housing leaners did to the crash in the in the mid 2000s Orr and others that do sub prime loans on car now check the fine print cause they dont want you to give you a rediculas amount for your trade only to sell you a used car thousands more then a new one bury you in it then put you out on an 8 year loan know there is know way that car or truck will survive 8 years AND BANG THE TRAP IS SET THIS SHOULD BE ILLEGAL

Our sales person, Adam P., gave us the best experience Ive ever had when it comes to buying a car! I will be refering everyone I know!

The service was great here! Even though it took some time to get an answer on what was wrong, the employees were very friendly and took care of the problems quickly!

Great Deals! Great staff!

Friendly, treat you like a luxury car owner, even if you own a compact car and go there for service.

Great vehicles

We bought a 2018 Kia Sorento from Steve Robinson, the general manager at CDJR. We had a wonderful experience. Steve and his team have been wonderful, we have sent many family and friends there also. Many of them have also bought cars from CDJR also, and all of them have had the same great experience we did. I wouldnt buy a new car anywhere else.