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Greulichs Automotive Repair
1750 E Elliot Rd, Tempe, AZ 85284, United States
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Greulichs Automotive Repair

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Ca
Review №1

Greulich’s is absolutely the best! Rapid service for a fantastic price. I will always give them my business!

Mi
Review №2

The team is great. They dont look for issues which arent there and do a great job at getting the work done well and inexpensively. They have become the only repair shop I ever use

F
Review №3

Good, honest people, always excellent service. I havent trusted anyone else with my car for ten years. When I first brought my old car to them, it had a problem that kept coming back after 3 other mechanics worked on it repeatedly for 2 years. After Joe and his team fixed it, it never happened again. They always do a great job, and theyre friendly, helpful, and upfront. Wouldnt go anywhere else.

Ti
Review №4

Ive been using these guys at the Tempe location for about a year. Always thorough, always honest, always professional. You truly get what you pay for with them. My uncle is a mechanic out of state and he always agrees with their diagnosis. When a master mechanic trusts another mechanic with their own family, know theyre good!

ma
Review №5

Last time. They said I needed certain thing do e. With my breaks but I took it to my friend whos a mechanic and he said they lied about what I needed I was disappointed because Ive been taking my car there for years and I really liked them but Im on a fixed income a d cant afford to be ripped off I was so upset because they were really nice and did do some extras for no charge maybe it was a new. Person working there because that because that never happened before . Sorry I cant afford to go back anymore since I cant trust them . So sorry ❤️

Pu
Review №6

Brought my vehicle in for a low battery and oil change. They quickly assessed the car, gave a complete summary of what was going on with the vehicle and did not try to take advantage. Reasonably priced and friendly staff. I will return in the future.

Tr
Review №7

I came in without an appointment because I hit a ladder in the middle of the freeway and the splash guard under the car was dragging. They got me right in and fixed what they could, checked the rest of the underneath to make sure everything was okay, and double checked my air pressure when I asked if they wouldnt mind doing that too. When all was said and done and I was ready to walk out the door, they charged me absolutely nothing for it. Thanks to the amazing team there for giving me peace of mind! Ill definitely go back for car maintenance that is more planned. :)

De
Review №8

We were diving up from Tucson to go to the airport when the car air conditioning finally gave up. I called around to see if anyone could take us in asap. These guys were able to get us in and get our air working again. What a life saver! I wish you guys were in Tucson! Thank you!

Na
Review №9

Very professional and took time to explain everything to me. I felt very comfortable with my car in their hands. Hopefully I dont need to but if I have car troubles again, I will for sure return to this shop. From the time it would take to the total cost, they were open and willing to help in anyway they could. Thank you for helping me with everything!

Ja
Review №10

Prompt service and repairs were performed, at a reasonable price. Eric, kept us informed and abreast of auto status. We will come back when our autos need servicing.

M
Review №11

Went here for the first time, and I will not go anywhere else now...Honest and great service with this shop. Ken and the rest of the team are awesome and excellent at explaining everything. Very reasonable pricing. Very positive and friendly service shop with integrity. No need to go anywhere else!

Mi
Review №12

I REALLY appreciate Greulichs! They are very nice people and get rhe job done right for a very reasonable price. Thanks guys!

Mi
Review №13

I’ll usually do brakes, window regulators and various minor repairs on my Dodge Caravan but when repairs are too complicated or it’s too hot I always come to this shop. They’ve been open minded about diagnostics to a point where we will troubleshoot together. Most importantly they are always accurate with their time estimates and cost.

E
Review №14

I took my car in for a maintenance check. I came out of there with fluids leaking. I took the car to a real mechanic and they made the repairs on the damage caused by Greulich. I wish I had checked the reviews on yelp. Theres no way this place earned a 4.8 star rating. Plus they really work hard on tacking on more charges. They are everything you dread about taking a car in for service.

Jo
Review №15

I took my vehicle to Firestone originally and they messed up my car super bad. Greulich’s took care of the issues I was having and I’ve taken my car to them ever since and I’m even thinking of using them for fleet management for my company. They are honest communicative and know exactly what they’re doing.

Ba
Review №16

They were so nice & communicated regularly with me and were fair in pricing and they responded to all my questions so fast and are clearly committed to happy customers. I will always go back here. Great value & people

Ja
Review №17

Excellent honest service. Job well done and came in half the price of the Quote. Thanks !

Li
Review №18

Greulich’s replaced a leaking water pump, along with the timing belt (the two typically replace together). Eric at the front desk - also helped us with warranty work on a noisy fan clutch. Our car runs great - it got us home safely - we will definitely be back to Greulich’s!

Lo
Review №19

I obtained an appointment for an oil change and to have a new battery installed. When I arrived they were ready for me and completed the services in just over an hour while I waited. They let me the total cost before they started the work. I totally trust Greulichs. It is good to have reliable and trustworthy people to work in my car.

Lu
Review №20

First of all I’d like to say that their vehicle inspection report is awesome. Super friendly customer service. Brought my car in early in the morning and it was done the same day. My car was pretty beat up but they took really good car of me. Thank you to the Greulich team.

Ry
Review №21

I have been going to this shop for over 10 years. i can not recommend them enough. Professional, honest and great prices. always looking out for you.

To
Review №22

This was my first time at Greulich’s Automotive and I was exceedingly impressed with the help I received. The whole staff is very professional, the work I received on my car was stellar, it was done in a timely manner and the best part, very affordable. I cannot praise them enough for helping me through my car problems and I definitely would recommend them to anyone who needs something as simple as an oil change to a brand new transmission. You can definitely count on my service in the future.

Ma
Review №23

I had a botched alignment done at a nearby tire shop so I took it to Greulichs and they dialed it in correctly. After that I went ahead and had them put on a new serpentine belt and tensioner. They were professional and patient, communicated well and gave me clear clean printouts for my alignment specs. The work was performed in a timely manner and the overall cost wasnt bad.

Pa
Review №24

This Greulichs has provided me with fast, reliable and economical services. Staff are nice, make their assessments and estimates accurately and work really well with what you want or can afford. Highly recommended. My experience says this is all due to their having great service managers.

Ry
Review №25

Really friendly and honest service. They were communicative about all my concerns, issues they discovered, and payment options. Could not be more pleased with Joe, Steve, Sean, and the rest of the team. Thanks!

Ke
Review №26

This was my second time at the Tempe Greulichs. Everything went smoothly and I had my car back the same day. The 2 year parts/labor warranty is nice!

Lo
Review №27

I love Greulich they are very trustworthy and honest I’ve been a customer off and on since 07 or 08. This time the service was for my daughters car. Thank you Joe keep up the good work.

Sh
Review №28

In addition to an oil change, I had them do a brake and safety inspection. They were very thorough, used photos to show where there might be some concerns. Staff very friendly and upbeat and the service was quick.

L
Review №29

Eric handled my service. He was very professional, informative and handled everything with a smile. The office is very clean and the service was excellent. I would highly recommend this company.

C.
Review №30

Very good experience staff very professional and friendly I will definitely highly recommend thank you

Ro
Review №31

Experience experience with these guys is always top notch. They are convenient, thorough, and they charge a fair price for the work that they do. We’ve used them for years, will continue to do so.

Ra
Review №32

I went ingot snook change. They tried to push annunciation of other stuff on me. They said I needed new struts infront, that Ihad snook leak, but they couldnt tell where it was coming from because there was a lot of dirt down there.They wanted $75 to clean the dirt to tell me where the oil was leaking from.Thats ridiculous!!Anywhere else cleaning the dirt off to find the leak is included in the price to fix the leak.They had a list of 6 or 7 other things they wanted me to pay for...none of which really needed doing.They just wanted to get as much money from me as they could.Im never going back to them and will tell all my friends to stay away also!

Mi
Review №33

Great shop. Very quick service, very reasonable prices. Nice guys.

St
Review №34

Joe and Jim were so professional and great to work with. They make the process of getting my vehicle serviced easy, fun and painless! So thankful to have found this place!

Sc
Review №35

I I discovered a leak in my radiator this morning and took it in and they were able to get me in right away to replace it. I was very impressed with the text communication and the electronic report that included pictures of everything that needed done.I also appreciate the courtesy drop off and pick-up when my truck was ready.

Er
Review №36

Truck was ready early and they were very accommodating. I have and would recommend the shop.

St
Review №37

Real nice experience. Quality and service. Joe is excellent. Will be back

Mi
Review №38

Reasonable prices, professional staff. I definitely recommend this shop.

Ru
Review №39

Always Johnny on the spot with all my trucks needs.Really appreciate the guys work, and professional approach.

Te
Review №40

Great to work with these guys they were very informative and really took good care of my car

ps
Review №41

Great guys, solved my issue and repaired it quickly for a fair price

To
Review №42

Professional and friendly staff, legit assessment and explanation of repair needs, 5 stars all around. Do not hesitate to take your vehicle to those people.

Ma
Review №43

Ive been in the valley for over 15 years and this was my first time using Greulichs and my only regret is that I didnt find them sooner. This is exactly how a shop should be ran and I will definitely be back.

Sp
Review №44

Battery died randomly and I needed to quickly get it fixed. Got my car towed to Greulich and they took care of me the same day. Super quick, super friendly. They will be my new automotive repair shop moving forward!

Sa
Review №45

Excellent service. Friendly and professional. Explained exactly what needed to be done and why. Greulich’s is our first choice for auto repairs and maintenance.

Ed
Review №46

I was a walk-in but they took my car in for oil change within 10 minutes. Checked my car over and replaced two filters. They showed me the cabin filter, way overdue. I will definitely go back.

Te
Review №47

This shop is the best experience of quality and friendly. Shawn Mike and Jim is a great team from entering and on spot with repairs and efficiently out the door. Bravo guys!!!

He
Review №48

They do very good work

Ki
Review №49

Good quality service! They listen to all of your concerns. They explain any recommended maintainence clearly. Easy to make an appt as well.

To
Review №50

Good job. No heavy upsell

Ol
Review №51

I went twice for two different services and everyone I spoke to was very nice. I came with a list of questions. Everything was explained to me in a way I understood. It was a wonderful experience. I recommend them to anyone.

Br
Review №52

My family has been going here for years! We trust them, amazing people and amazing work.

Ca
Review №53

Eric and AlAn were my reps and they were professional and courteous and kind

Pa
Review №54

Always ready for you and pleasant. Make recommendations based on manufacturers suggestions, but never pressure you for unnecessary work.

Ca
Review №55

They were very quick to respond and got my car in same day, and they were very professional about the whole process. I highly recommend.

Ab
Review №56

Staff was nice and helpful and the oil change was done fast.

Mi
Review №57

First time here and Joe and his staff were great. They were extremely helpful and knowledgeable. They were willing to work with me on my engine problem giving straight up info on what needed to be done and what I could afford. Great guys and would suggest them to people I know. Thanks again

Me
Review №58

They were very helpful and always answered my questions. They did a great job on fixing my thermostat and some other issues with my car.

th
Review №59

My first go around didn’t go the best.Jim the manager gave me a call after my original poor review and really took care of me.Thankful for the great customer service!

Da
Review №60

Quick and friendly!!! As always!!! Not selling me more than my car needed. Will take car there for everything car needs that they can service. Thanks again

Ho
Review №61

Well they messed up 3 different parts when I went there to tighten a clamp but at least they fixed it!

Da
Review №62

My starter was stalling and I was afraid I was going to get stranded somewhere in the Arizona heat. Joe, Mike and the team discovered the problem was coming from the alternator which was draining the battery. They got me all fixed up in no time and even gave me a discount. I have been going here for YEARS with all of our family vehicles and I would recommend them to anyone!

Cr
Review №63

Been going to Gruelich’s for years. Honest and fair!

Jo
Review №64

I’m definitely not an expert when it comes to automotive repairs, but Jim and the Greulichs team were super helpful and resourceful. They let me know what really needed to be done and why. Definitely will come back here for my automotive needs.

Ro
Review №65

I did not feel pressured, the new system of texting back and forth worked well for me!

ca
Review №66

Everyone had a great attitude and was very informative

Er
Review №67

Had alternator and pulley system replaced. Joe was very good at explaining what needed to be done and what could wait. Really appreciated that.

Da
Review №68

We have been bringing our vehicles here for years, the staff are friendly and honest. They look out for the best interest of their customers, and give you fair prices. This is the best place to take your vehicle for repairs and maintenance!

Ki
Review №69

Got a great Deal on our ac repair, very fast and quality work. Would recommend them!

Wi
Review №70

Always a quick and excellent experience!

Da
Review №71

They were really great at explaining the issue and the process to fix it. Very nice and professional which helped make up for the price that I felt was a tad high. I will take my car back to them.

Da
Review №72

Very thorough. Highly knowledgeable and friendly staff. Car was ready when they said it would be. 2 year warranty on parts and labor.

Da
Review №73

Very good service. 5 star

St
Review №74

I am so pleased to know that they do know and realize ther customers stress and situation on ur vehicles being fixed maintain and down to considerations of there owner of vehicles. I do thank everyone there on help me feel worry free. Munch love and respect to all employees.

Ch
Review №75

Very good experience, 100% my new auto repair facility for all future repairs

Ma
Review №76

Went in for an oil change without an appointment. They were very polite and professional. Did checks on my vehicle to tell me what other services I might want to do, but zero pressure to do it right then.

Ca
Review №77

It is so great to find a car repair and maintenance shop that we trust. We have been treated with courtesy and respect, prices are reasonable, work is done on time. These guys are great!

Jo
Review №78

Cordial and very reasonably priced, they made my headache all but disappear in short order.

Ta
Review №79

Great service very professional

Vi
Review №80

Always do a good job at a fair price.

Ro
Review №81

Jim and Joe are very communicative. They were both very open and honest with the repairs I needed and the order I should attempt to tackle them, making me feel comfortable in my decision to trust them with my vehicle. I can confidently say that I’ll be returning to Greulich’s for all of repair needs.

He
Review №82

Work was completed on time as scheduled.

Ja
Review №83

Took great care of me and got my car fixed quicker than I expected.

Ka
Review №84

The gentleman at the counter was friendly and professional. They were punctual and my car was ready in 30 minutes. I only had an oil change. They also they didnt push services on me, just suggestions. I would come back here again.

Te
Review №85

Joe was super. Had me in and out addressed few issues and was knowledgeable of my concerns. Ive been here before having our changes and always courteous and friendly. Mechanic was very caring of my car repairs I dont have his name. Thanks fir being a place to go for automotive repairs n questions.

Ly
Review №86

We have stuck with Greulich’s for over 20 years, and specifically go to this location now because Joe is attentive, honest, helpful and almost part of the family after all of these years. While I ball at the expensive price tag sometimes. coming from Joe I trust that the work will be done right.

Kr
Review №87

Was referred by a friend and great customer service and felt very family like. Didnt seem like they wanted to take your money. Also very impressed on how clean the facility was. Thank you!

je
Review №88

Very knowledgeable staff clean facility figured out the issue in a few hours at a great price!

Ad
Review №89

Everything went well in my first visit to replace the AC discharge hose. No surprises and the cost was almost half as much what the dealer wanted to charge. Car was ready about four hours after I dropped it off in the early afternoon which was in line with how long Alan said it would take. Will happily take my car back here.

Ke
Review №90

The mechanics did a thorough job of diagnosing compressor failure and replaced a bunch of parts. I would recommend them.

Br
Review №91

Ive used greulichs a few times over the years, but my recent visit is likely my last. While they are typically professional and curtious, this recent visit reflects greed. On the work they performed, they marked the parts up 50% from what they cost at the dealer! Not comparing aftermarket vs OEM, the same parts! I understand a slight mark-up but 50% is just taking advantage, and thats not acceptable from my view point. Thats a lot of extra money! Sad to find out that going to the dealer wouldve been cheaper.For fixed price items like fluid changes you are probably safe, but Id get a 2nd option before having any major repair done.

Mi
Review №92

Very honest and helpful with the problems with my car. Also brought issues to my attention to keep an eye on, they weren’t pushy at all as I’ve experienced before with other places. Will definitely be using Greulich’s again for any automotive issue I have.

S
Review №93

While the work performed seems to have taken care of my issue and the personnel was pleasant and knowledgeable, I was upset that the $115 diagnostic fee was not disclosed at the beginning of the session (the front desk agent claims to have told me about it). I was requested a signature on a digital signature pad to authorize them to get started, but no numbers were ever disclosed/shown to me. The front desk guy said hes adamant about making sure to always disclose all costs and therefore could not possibly see how he would have neglected to tell me. Implying that I was lying soured the experience further. Aside from this matter, the work seemed solid and came with a two-year warranty.

Sa
Review №94

My car was diagnosed and fixed very quickly while I was at work and finished in time for me to have it before the end of my work day.

Do
Review №95

Vaccum leak was detected. Several components replaced with discontinued gas tank. Many efforts were made and they finally found a tank that fits. Ma y thanks.Doug Mowrer

Mi
Review №96

Quick, tentative and exceeded expectations

Da
Review №97

Straight forward and the employees keep it real, gladly will come back.

Cl
Review №98

The group here are honest, fast, friendly, and worth every penny.Their work earned a long-term and happy customerEdit: Been back a couple of times since the initial review for different issues. Always above and beyond on their service keeping my car running at 100%.

Cl
Review №99

My alternator died Friday night. Took my car into Greulichs at 8 the next morning. Car was fixed by 11:30. They gave me a ride home and picked me up when the car was done. They also waived the $40 fee for electrical system analysis. Excellent service. Fast service. Reasonable price. They will get all my future business. These guys are great!

Ba
Review №100

The car drives great! Very happy with the all around service. Ill recommend them to friends and will personally be a repeat customer. Thank you

Information
43 Photos
100 Comments
4.7 Rating
  • Address:1750 E Elliot Rd, Tempe, AZ 85284, United States
  • Site:http://greulichsautomotiverepairtempe.com/
  • Phone:+1 480-751-3553
Categories
  • Auto repair shop
  • Auto glass shop
  • Car repair and maintenance
  • Brake shop
  • Car inspection station
  • Mechanic
  • Oil change service
  • Towing service
  • Transmission shop
  • Wheel alignment service
Working hours
  • Monday:7:30am–5:30pm
  • Tuesday:7:30am–5:30pm
  • Wednesday:7:30am–5:30pm
  • Thursday:8am–4pm
  • Friday:Closed
  • Saturday:7:30am–5:30pm
  • Sunday:7:30am–5:30pm
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