Excellent Service! I typically take my car to the dealership, but they couldn’t accommodate my schedule. After a search, I came across Arizona Auto Air and I’m SO glad I did! A family owned business, the customer experience was friendly and easy. They took my car same day, and my car was done in a matter of a few hours. Plus, their hourly shop rate is much cheaper than the dealership.It was an added bonus that Steve, the owner makes a point to have a conversation with you. A great shop and I will for sure be taking my car back. These guys are great!
Had an issue with my A/C normal go to the dealership but they are usually pricy so I decided to shop around found these guys online. Super professional and provided information up front no gimmicks. The professionalism started with the phone call. Unfortunately they had to do more research before they can provide the services, but they told me that upfront which was refreshing. I honestly don’t think I am taking my car back to the dealership. I just hope they can resolve this issue.
If you want to be treated fairly, appreciate honesty, and want the job done right this is the place to go!My AC was blowing hot so I had them check it out. I was told I needed a new compressor and they quoted me to do the work and showed me pictures of the issues. Since I am very mechanically capable I asked if I could do the part replacement and bring it back to be charged and they said most definitely. They even brought me to my truck and gave me pointers/tips on the process and brands of parts to buy. Overall these guys are great!
They were super nice and greeted me right away and got me in pretty quickly. They said it was going to be a few hours but got it done quickly. Very trustworthy and honest! If I need any auto ac work I’ll come here.
I spoke to Steve when I called inquiring about my a/c that was blowing hot. He was very professional and nice, and went out of his way to explain what they do. It turned out to be an easy fix, and was complete in just over an hour. He explained what was found and fixed, and also mentioned that they do more than just a/c repair. I am very satisfied with the service, friendliness, and professionalism. When I find a place that I like, and I can trust the service, I always return and am a loyal customer. I will definitely be back for any future needs, and I highly recommend this business for auto repairs.
Excellent service here. I went to get my A/C checked and service. I was quoted an amount over the phone and after my services were complete that was the amount I paid. Not a penny more. Service staff was excellent about giving me updates on my car. Service was done in around 3 hours. They are a very busy place and they do very good work in a timely manner. I will be taking my other cars here as well.
The business was very busy. I was a walk in. I was told it might be a 3 hour wait to have my car looked at, then an hour to checkout my AC. I was in and out within 3 hours. I had a recharged AC, and cold air again at a reasonable and affordable rate. John was very honest and professional. Will come back and refer others to come here as well. 😁
They were quick to diagnose the issue correctly while I waited less than an hour.High on price by $600 compared to others around town. Mainly came from the up-charge of the part itself (ac condenser).However, they were super professional and efficient.
I have been a loyal customer of AZ Auto Air for over fifteen years. The entire shop/crew is ALWAYS honest, upfront, and willing to help, in any way they can. Knowing I can trust the folks at AZ Auto Air and the quality of their work, is immeasurable.
Customer service is great. Truly an honest auto shop and thats hard to find now and days. Great work and left me with a car that blows ICE COLD 🥶
They did an amazing job! I highly recommend, I brought my truck in because the A/C was acting up after another shop screwed it up. These guys fixed it correctly and in a timely matter! They did an amazing g job of explaining everything they did and I was very happy overall with the experience!
Trustworthy business. I’ve had a few other things done to my car with them. They are reliable.
We were referred as they are equipped to deal with Vintage vehicles. My old gal is a 1992 Toyota Corolla. New she can stand the heat and the driver is cool. Time to roll up the windows and enjoy the cool air for awhile.
Very friendly folks. Helped me out with my bus, and gave me great advice! Ill be suggesting them to anyone who needs help with their ac
John and Steve were very professionals, they explained in detail what could be wrong with my car and what steps they were going to take to fix it. They do not overcharge nor lie to you. I am coming back for sure!
Knowledgeable, thorough, and experienced technicians. Diagnosed and repaired the front and rear air conditioning on my sprinter van. Referred me to an electrical shop for an issue needing specialized repair. I appreciate that they provide professional service and know when to refer to others when the issue is outside of their proficiency. The work they performed on my van is top notch. Highly recommend.
John, Steve and the team were friendly, efficient, and very knowledgeable. The online health report we received about our van was great ! They gave a quick diagnosis and a quick repair to get our AC fixed before summer hit. I highly recommend these guys!
I didnt have a repair shop I trusted so when my AC went out, I looked up different shops on Google. Found many favorable reviews for AZ Auto Air and they were nearby so I called. John fully explained the diagnostic process and charge that sounded more than reasonable and the fee would be credited if they did the work. When I arrived the staff and owner were friendly and competent. Later I learned hed been in this business over 30yrs. Im very mechanically inclined but not a mechanic. Id know if I was being sold something I didnt want or need. AZ Auto Air came back with the diagnosis with a reasonable estimate and repair time. The work was performed professionally and on schedule while I waited. My AC works beautifully again but the biggest thing I walked away with was the feeling I had been treated honestly and fairly. I would highly recommend AZ Auto Air for any repair needed. I found the repair shop Ive been searching for.
A/C is fixed! Found this great establishment by simply looking for a business near me with good reviews. When called, they said no appt., we run a diagnostic test and you decide from there. Was very glad the price I paid was more than fair, problem was man-made error-which they described. Had it been somewhere else, who knows how much or what type of charges couldve been made. Amount of time and response was amicable. Thank you, beginning of 100° weather without air in AZ is not cool. 😎
Best place to get your aluminum lines fixed!! Great customer service as well
The team at AZ Auto Air did a great job with an elusive leak. They fit me into the schedule immediately, kept me appraised of the issue and followed up to make sure its completely fixed! Great service!
Great service. Timely. Professional. Good value.
Great customer care. They treat you like family!!
Great guys with honest answers. They dont push extras on you and even offer you the options to DIY and provided the knowledge to do so if I wished. Exact opposite experience from many other mechanics that try to charge you for changing your head light fluid. It was about $55ish with tax for the eval and they give you in depth, no BS answers, and no pressure to proceed with the job, especially when costly. Very down to earth people, would recommend all of my friends and family to them. They are super busy, so be sure to have back up ride from and back, for evals can take up to 3 hours. We just went shopping to kill time so it was no big deal. They even provided an additional analysis of my actuator as a courtesy for free since it was making a knock noise. They even shared some extra information about a dash light that throws no OBD2 test codes, that no one else could answer. Will definitely be coming back, without hesitation, and will also be the first professionals I reach out to in the future.
This is the only place I take my car and I would recommend it to anybody because theyre a family-owned business they dont B.S. you and theyre straight up about their diagnosis their estimates and their prices.
I have done business here for at least 10 years and will definitely use their services again.
This my 2nd time AZ Auto they performed the services I requested for my vehicle in a professional and timely manner. They did let me know of a few other things that needed to be taken care of on my vehicle. They did not pressure me or try to scare me into doing any further repairs. They were very open and honest. Would highly suggest them to any friends and family.
Did great job. Very honest and capable!
Went in for non working AC on our 2016 Toyota Corolla. Im mechanically able to a point so i did a few of the most common things to fix the problem, unfortunately they didnt work. Went in for a diagnosis, they had the issue found by end of the day. The part needed is expensive, but very simple to do yourself. They said you can get a used one, and didnt try to upsell the part. Also letting me do it myself instead of charging an arm and leg for a simple job. You dont find that honesty or willing to help no more. I will be coming back for any future issues, plus telling others. Thank you guys for your help.
Very professional and courtesy very good hospitality and did a wonderful job repairing my AC hoses. I highly recommend the shop
Great place! Honest and fair prices, ice cold AC now! I highly recommend this local family owned business!! A+++++
Steve and everyone at AZ Auto Air are truly decent and honest human beings and do an amazing job at a reasonable price. Ive been going to them for years for regular maintenance and regular repairs after I had them replace my compressor, and I plan to be a customer as long as Im in AZ.If youre considering mechanics, I recommend that you stop shopping around and go with AZ Auto Air!
Have had grate interactions with John everytime Ive been here. I right away felt as if I could trust AZ Auto Air. They definitely want to make every customer a lifetime customer by treating you fair and in a timely manner. I did a little bit of research on what could be the issue with my car and came up with a price in my head, took it in and they diagnosed it within an hour, the price matched what was in my head, and they got the repair completed in a more than fair time! My girlfriend asked me why I didnt shop around and get some other prices? I said because I already trust these guys! Big thanks to the technician who worked on my 2007 Ford Focus and big thanks to John for taking care of it! I did meet the owner I believe his name is Steve.. Thank you for opening up such a trustworthy shop!
Steve and his family are great people I will always thank them for what they did for me thank you steve you were a great boss to me
We had out off town guests that lost the a/c in their car while here. AZ Auto Air repaired it quickly & for a reasonable price. Thanks AZ Auto Air!!
The quality and professionalism was superb. They exceeded all expectations and are willing to explain all the details. Great place.
No high pressure sales tactics, Relatable explanations, no appointment needed. Highly recommended.
Impeccable service. Trustworthy. Fair pricing. No up-sale and no BS. As good as it gets.
I have a large SUV with dual air and honestly expected to pay more for the services I received. They did a complete inspection of the system as well as inspecting the car. The problem with my AC was identified and fixed in less than 90 min at a very good price. Very pleasant to deal with. 10 out of 5; I cant say enough good things about them.
The folks at Auto Air are very good at their business. I needed a evaporator core replace. The means the dash and steering column need to be removed. The work was excellent. I expected something might not work with all the dismantling of the dash. Everything works great and the AC is working wonderfully. A family owned business that cares about doing the job right the first time. Thanks Auto Air.
Honestly, friendly, and very helpful. I highly recommend them
John put me hold for more than 25 minutes and I never even talked to him he never got on the phone so I hung up, I only called because I read the reviews and they were good so I thought I would call but I guess reviews don’t mean anything!
These guys are the absolute best. Honest helpful reliable.
Excellent service and honest about the issue with detailed report. 1st time using them but will definitely return!
Honesty. With a number of things that could have been wrong with my AC the crew inspected everything and found everything in working order. They inspected 3 more times to be sure and discovered it was a dirty cabin filter. Very much appreciated the extra mile and above all, the honesty.
Friendly and professional and most of all had great service. I highly recommend them. I believe they are family owned also so that is a Plus🚀
Got me in quick. Did great work.
While waiting for my car to be serviced, I heard Steve and John actively discussing ways to save people money. Straight shooters, no BS. Immediately trusted them and knew they were there to fix the problem at the cheapest price possible.
Good guys, not out there to scam you, very trustworthy. Will be recommending these guys from now on.
They helped me diagnose a part failure that had recently been replaced at no cost. Theyre friendly, and mid range on price. Id go back for any future needs if I lived closer.
AC was blowing lukewarm air so we took it to a shop we’ve used for years. They told us the entire system needed to be replaced for $1800. That’s a lot of cheddar for a 15-year-old car so we took it to AZ Auto Air for a second opinion. After testing for leaks, they refilled the refrigerant and replaced the cabin filter for $160. AZ Auto Air legit saved us $1640!
To whom it may concern, I came into your shop which was recommended by an auto parts store in Ahwatukee because I had a visible Freon leak in the high pressure valve. My air conditioning was still working but not as good as I would like it to. I agreed to the repair and your employee replaced the valve and inspected the entire system and said there were no other leaks. This was in the mid August with maybe another month of heat and with a pandemic so I wasn’t doing much driving, back-and-forth to the store, under 40 miles at best. Now I have a new leak on the low pressure valve that wasn’t leaking before. This valve started a slow leak the day you worked on my truck. I saw that old machine you hooked up to those valves was dirty, old, and worn out - and you don’t think that could possibly be responsible for the leak? Well I do, just like abusing any piece of equipment when you’re busy and overwhelmed with work at that time can break or damage this valve. So now I’m back where I started from - a leak in my AC system. I want a full refund of the money I paid some $150 or so and I’ll retract the negative review I gave you on Yelp. I’m hoping we can come to some sort of agreement or ......I’ll be suing you in small claims court. I’m retired now with limited funds and I have lots of time and nothing to do. They also don’t wear masks in the back - low grade!
New customer with an A/C issue. Fixed fast and vehicle was thoroughly inspected and recommendations made to keep it all running smoothly. Id use the business again!
Steve and team were a pleasure to work with. My older vehicle needed a very odd and specific fitting, and they got me back on the road in no time. Would highly recommend.
If you are looking for a shop, look no further! Steve and his crew are good people and everything you want in a mechanic!
Very friendly and upfront, I would recommend, no hidden charges.
Great service, expert at what they do, accommodates well and is very professional
Awesome price and got my mustang cool for me again. Thank you!
These guys are great. John explained some options we had with our 13 year old Honda Pilot, clearly explaining the cost of each option for us to consider along with a realistic expectation of the AC systems performance within the Arizona seasons. We are very happy with the diagnostic report, the recommendations and the following service that has us in a functional, comfortable vehicle again. These guys are the AC specialists you need. I highly recommend them.
Great people to work with and trust worthy
Great customer service and value
Did trip check...so helpful and kind
Honest hard working family owned and operated for over 30 years. They stand behind their work (trust me my vehicle was no picnic! I had to take it back a couple times due to my vehicle not because of their work and they still stood by their word). They do great work and their prices are affordable. I will be taking all my vehicles to them from now on.
After spending $1500 at another shop, the car A/C still did not blow cold. That same shop wanted another $2400 to fix it. I then took the car to AZ Auto Air and they fixed it for $183. A/C now blows cold and I couldn’t be happier.
The AC in my Yukon was blowing warm air, so I brought it to AZ Auto Air. They were friendly, fixed the problem very promptly, and were very reasonably priced. They are top tier experts at what they do, and I would not go anywhere else!
I go to AZ Auto Air for any issues that may arise with any of my cars. They almost always know the issue from my description or they find it right away. They never find add on items that need to be done. AZ Auto Air has even sent me away a few times, after checking out my vehicle, saying that I wasnt in need of service yet. They seem to be as cognizant of making my vehicle run its best while being considerate of my wallet. They somehow are very economical while always using new parts! (Yes, no junkyard pulled parts at AZ Auto Air.) They are so much more than a/c. Outside bodywork, Ill continue to go to AZ Auto Air for anything I need done. After 52 years in the Valley of the Sun and using a lot of mechanics, I finally found one I trust. Thank you AZ Auto Air!
Air conditioning in the car not working and with these high temperatures you need it! Emailed in early morning, got a reply, phoned in and was done by early afternoon. Very thankful for the explanations, service and respectful attitude. Would highly recommend
Steve and his crew are a trustworthy family business that I completely recommend.
First rate! Fair dealings. Good communication. Profession repair
Great service, attention to detail, best prices in town!
Great service, trust their service advice.
Another great job. Thanks for taking care of my service trucks.Larry
One of the most knowledgeable automotive air conditioning and auto repair specialists that I know! They know what they are doing and treat their customers right!
This company is a straight forward no ripoff place.
Friendly, honest, affordable. the owner personally came out and told me about my truck. i’ve only been there once, but i will be back. they do more than just ac obvs.
Top Gun Auto AC!Yesterday, November 18th, is my 2nd time having this shop replace the Freon in my 1986 Toyota truck.I called in the morning when they opened and John said Bring it in we can get it taken care of.I live about 45 minutes south and I dont mind making the trip knowing Im getting the best service around.Steve and his sons, wife, and daughter are very customer service driven and treated me like a family member.With decades of knowledge I trust Az Auto Air to service my vehicles with expert work.I cant say enough about how much I appreciate their fair prices and expertise.I highly recommend them and would give the them a 6 Star rating!Randy R - Loyal customer.
Needed help with ac line repair which they did fast and at a reasonable price. The most impressive part was what came next. We have been having alot of problems with our system but every time i called and asked them this or that about things to do they responded as if i were there family member. Never in a hurry to get rid of me and willing to answer any all questions i had. If you have an ac problem or question YOU need to call them.
This place is super honest and transparent. I came in after my ac went out after shelling out $1200 at another shop. They diagnosed it and it was the same parts I had replaced at the other shop. They then took me back into their garage and showed me exactly what was going on. My parts are still under warranty at the other place so I’ll be going back there for the work. I really wish I had come here first because these guys are honest and not looking to charge you for repairs that are not needed. Thank you for your honesty and professionalism! I’ll be a returning customer the next time my vehicle needs work. This is coming from someone who hardly ever writes reviews because I am rarely this impressed. Thanks again AZ Auto Air 👍.
Steve and his team are outstanding and they are family owned. Good people and trustworthy. They do more than just AC!
I am happy to say that I finally found the place I trust to take my car at - AZ Auto Air . It is a family owned business and you can really tell the difference. No more visits to the dealership for me. After I was ignored by the Hyundai dealership ( I have no idea why I called them first ) while having an emergency situation with my car, I took my car to Steve, the owner, and right away he took a look at it and addressed the problem. He is very honest and really cares. Everybody at the shop is nice and welcoming, and on top of that the prices are way less expensive that going to the dealership. I really give this place a 5 stars both for the job they do and their customer service.
Great customer service. Had my 86 Regal serviced. Steve was very good about suggesting I stick with the original r12. Got it in n out blowing ice cold. The young lady up front was very nice and communicative as well making customers feel comfortable and at home. Very happy with the honest service. I will definitely be returning and recommend their services to others.
I had Steve recharge my sons air a year ago and everything is still working great. He had very good advice as to help me with other things on his truck. Steve also has helped me with an old dodge truck we have and his advise is always spot on. Steve and his crew really know what they are doing and are extremely professional and pleasant to work with.Thank you for helping us out so many times.D
My car needed a simple AC recharge. Steve and his crew did an great honest inspection. No hard up sales, just facts with solutions. A++ 5 star service !!!!
Steve and his team diagnosed my AC problem and charge fair prices for honest/quality work. Very happy with their professionalism.Mike M
Warranty WorkSteve worked with the manufacturer to obtain my warranty after it had lapsed His successful effort saved me a significant amount of money. They Showed pride in workmanship and made me feel they valued my business. As a client I couldn’t ask for more.
A hidden gem to get your vehicle worked on! Thanks to the guys and John for your services. Keep up the good work
I cant say enough positive things about AZ Auto Air. Quality work, professional, caring, affordable... the list is long.This is my second raving review as I had to let my Audi of over 240K miles go. AZ Auto Air helped me keep the car on the road well past its expiration.I now own a Honda Civic. As soon as the warranty was up I knew where to take my car. Once again AZ auto Air handled my car repair needs immediately(faster than expected), with quality workmanship, competitive pricing and with extreme care.Thank you AZ Auto Air for being so amazing.
The owner of the shop, Steve, is the old school auto electro-mechanic. I couldnt detect any BS talking with the guy, being a technical guy myself. He is honest, and generous. My battery died all of the sudden near their shop, I towed the car in, they diagnosed a bad battery and allowed me to go across the street and get a new battery at Costo - using the shops van!! The diagnostic was the lowest fee I have encountered yet. It turned out my alternator was bad too. The repair was prompt and the cost was fair. I guess I found my mechanic. People, look no more. This is the shop.
I needed to recharge my Honda Pilot after replacing my condenser (I put a hole in it). They did a great job and had me in and out in 30 minutes at a very reasonable price. Will definitely be going to them for all of my auto A/C needs.
Excellent customer service, very upfront and friendly. I brought my daughters car in which had no cool air at all and expected the worse. The repair was simple and I was given a very honest and thorough explanation as to what was wrong and what to expect on the future. The shop owner was present which is refreshing and the whole experience was great. I would absolutely refer this shop to anyone who needs any type of repair done on their vehicle. Thanks for the great service!
Super nice staff great prices and my car looks amazing!!!!!
I had an a/c line that was touching the header in a foxbody mustang. I sent it out here to have rebent but after they received it they called me with a better way to do it( cut and weld it). They did the job and promptly sent it back. It fit excellent and customer service was great. As I had some issues at ups getting the return label they helped take care of that end as well. They take the extra step to help you and communicate very well. Great place to have work done. Thanks for all your help.
I needed a power steering pressure hose for my 94 Audi and there are no replacement hoses available anywhere in the world. Not only did AZ Auto Air re-construct my hose, but they made it better, and at a fraction of the price of a new one had it been available. Oh, and they did it in one day ! Highly recommended.
I do not live close to AZ auto air, but it was truly worth the drive. Having the AC on a vintage vehicle serviced is no easy task as many businesses do not have the knowledge or tools required, yet AZ auto air had the information, were happy to explain my options to me, and answer all my questions in detail. Every employee I encountered was kind and respectful. I would with out a doubt recommend this business to anyone in need of their services.
I chose AZ Auto Air initially because I liked the fact that it was a small, local business with reasonable prices and good reviews. Then once I went and had my car serviced there, I was glad for my decision. The man I spoke with was clearly not interested in profit, but in providing sound advice and quality service to his customers. I would definitely bring my vehicle back there again!
I’ve heard many stories about people who were somewhat to very dissatisfied with their car repairs. You won’t have any complaints with AZ Auto Air. This company, it’s owner Steve and staff are all above par when it comes to friendliness, professionalism, experience and knowledge. I appreciate their honesty and putting the customer’s best interest over making money on repairs. My latest experience was bringing in my vehicle for assessment - Steve carefully looked it over, test drove it, provided an analysis and repair estimate and did not charge me a penny for his time. His labor rate is $100/hour but the diagnosis is free...how refreshing!
The best ..
I love it...
Great products, speedy processing time
Awful liars - You are so full of your selves, have a nice day .