Top of the line service. Fantastically clean facility and staff was very professional. 10/10, will be recommending to my friends and family.
Great experience getting my flat tire patched! Chris was extremely helpful and pleasant to speak with after a very long day that had me driving back from Manhattan on my spare tired. Overall good service from all the staff members and reasonable prices! Would recommend!
Dropped car off for oil change a little early. Got me in and out super quick. Chris (supervisor) was great. Super friendly on top of things. Strong recommend
Excellent customer service. I was in and out quickly. The staff was extremely helpful in offering great tires for a competitive price. I highly recommend this Mavis Tire store.
Very friendly staff, fast service and good prices !
Dayvon was very professional and helpful. He listened to me about my concerns. He addressed my concerns and provided an affordable solution. With that said its a win win for everyone
The young men at the counter were great! Very professional and kept me well informed. My tires were delivered when promised. Definitely buying more tires from that shop!
The guys at Mavis were awesome! Took my car in with a nail in the tire close to closing time. They were so pleasant and helpful.Had me out in no time.Would highly recommend them.
You can feel the Teamwork at work in this location. I appreciate the speedy service and feel of experienced tire operatives in the room!
If you want hours and hours of your time completely wasted only to have to go to a competitor than this is the shop for you. They openly insult customers when their backs are turned, make promises they can’t keep, and don’t complete work within the time they promise. Completely unprofessional and their corporate customer service is abysmal as well. I’m no longer a customer and took my business to a local competitor.
Alex and Dayvon were professional and accommodating. Ive gotten several oil changes and they have repaired 2 tires for me. Will continue to come back!
Ever since a management change a or so year ago the place runs crisp and professional, the cost and time estimates are upfront and the employees Ive come into contact with are on top of the work and clear in explaining the diagnosis. Boffo, five stars.
Excellent reasonable and honest pricing. Alex the Mgr is very professionalvand knowledgeable! Junior the mechanic is awesome his knowledgeable is highly impressive
Great service, friendly crew. Always a pleasure bringing my car to Tarrytown Mavis. Would highly recommend!
Alex and Chris at the front desk were both helpful and respectful - a welcome combination these days! And the team of technicians worked efficiently to get the job done in a timely manner. I have other Mavis locations closer to home, but I think its worth the extra few miles to deal with the people at this location. Thanks for your assistance!
Great job by Alex, Dayvon and the team here! Very quick turnaround!
The worst costumer service I ever ever had to experience in my live Luis estimated me for 45 min I was there for 5 hrs and the service guy was unbelievable Very rude. When he handed my. Car they sit on the car with Derty close and none of the protection i took the car for high speed balance they never did anything feels worst now so I have to go to the dealership The service they provide its the worst I ever see my edvise to all of you never go there rip off and no service
The guys at the desk seem like good, fair and reasonable people. You dont get the feeling like theyre trying to rip you off. Their prices are good and they do a really great job.
Thanks again guys! One of the few shops that are still honest
I don’t normally do reviews but these guys are awesome. Thanks again Chris and Dayvon
Alex and Dayvon are really swell guys. They are friendly, informative, tells you straight up what is wrong with your car and after them telling you, you feel confident that not only should be done, but done by them.
Chris and crew were great. Really helped me out while in Ny for the day and got a flat tire right before getting on the road back to MD.Thanks
My tire suddenly went flat on the way home from work after 6pm, and I drove my car into here not knowing they were about to close for the night. They let me leave the car there for the night, to be taken care of first thing in the morning. The staff were professional and my car was done and the flat fixed within 90 minutes of them opening. Amazingly fast turnaround! They did a complimentary check of the other tires, and reasonable rate to patch up my tire, knowing the dealership mechanics I usually deal with would have charged much more. As a woman in the dark with a flat tire, I couldn’t have been more comfortable or impressed with the service.
Chris is a very nice guy, tells you what your car needs and I trust him.
Had an appointment at 11 on Sunday. Showed up at 10:50. So many cars waiting in parking lot I could not find a spot to park. So much for appointments. During COVID I try to stay away from crowds. I will have to try and find less busy store and one that takes appointments seriously. Last time I try that place. Customer for more than 10 years.
Very informative and friendly! I wasnt sure what kind of tires to go with for my car and they gave me all the information I needed. It was quick and easy with no hassle at all. Ill definitely be going back!
I always go to Mavis in Tarrytown. Chris, Alex and Davon are awesome. They treat you like a family friend.
You guys are incredible, I had 2 tires with nails in them. I thought Id need two new tires but they were able to patch both of them up. Thanks you Chris, Alex and Dayvon! You guys run an excellent shop.
Had a wonderful experience here at the Tarrytown Mavis. Chris was a delight to work with. He was very honest and knowledgeable. I came in for a simple tire rotation expecting to be paying at least 40-50$. It turned out to be a lot less than what I expected. I would 100% recommend this location and they have won over my service for the future!
Chris, Dayvon, and Alex are the most honest mechanics I’ve ever met! They have my business for everything and anything! I will be recommending them to my family and friends
Great experience I reccomend friend
On November 4, 2020 I went into Mavis Tires in Tarrytown to purchase a tire I had seen on the Mavis website. The young man at the counter, Alex, was friendly, polite, professional and knowledgeable.He took care of my needs very well. The Mavis Tire company should be proud to have such an employee.I consider him an asset to your organization.
I love this location, the staff is really friendly and always meets my price expectations for the things i come in for and if not all the way then at least more than half way. They communicate well and the atmosphere is nice. I recommend this mavis location.
Hello everyone!Please watch out for this store. I purchased 4 “NEW” tires. 2 New Tires had SCREWS on it. Manager and assistant were unprofessional and racist.They patched the new tires for free because i purchased a warranty “Lucky me” . Obviously I went there to get new tires and got 2 new and 2 patched tires. I called the corporate office and customer support had my back but regional manager was an trash. STAY AWAY FROM THIS STORE.
Great experience. Recommended them highly.
This is possibly one of the only honest retail establishment left in Westchester. I went there prepared to replace my tire but after examining the one I have, they told me I didn’t need a new one. The team is polite and truthful. I highly recommend Mavis Discount Tire in Tarrytown.The manager Chris told me I didn’t need new break pads. This level of honesty is rare today. Don’t go anywhere else!
Last week, i noticed some vibration in my front wheels and i was planning a long drive on the weekend. I was worried that it was serious and might be expensive. I went to Mavis in Tarrytown and the manager Chris personally assured me they would review everything that could cause this shaking. I was expecting a huge bill and imagining all the repairs needed.. I knew I had not had the brakes done for a long while, but I wasnt sure about anything.Chris examined the car and said the brakes could use replacing and the shocks were showing some wear, but he said the shaking was something else. The first thing he did was balance the tires and that fixed the problem!!!! Chris was sincere, honest and took the time to tell me about the brakes and shocks, but assured me the car would be safe for the weekend trip. He made me promise to come back and get my car made more safe. I trusted him so much, i went ahead and did the shocks and the brakes. He took care of me like I was his best friend. My car drives and feels like its new and the comfort and confidence I have in it is all due to Chris, who I can recommend to anyone without reservation. He is great and Mavis is awesome.
Chris and Alex took care of me for a blown tire. They were courteous and professional. They were also very accommodating to my schedule as I had to work regular business hours. Also, I have private tire coverage, and they helped me every step of the way to ensure I was reimbursed! Facility was clean, well staffed and efficient.
I came down to this store specifically due to it being the best Mavis in all of New York. The customer service is outstanding, the staff are very professional, respectful and personable. They work on your car and meet whatever needs you have in a very timely fashion. I was helped by Chris, Aleks, and Dayvon and thank them very much for all their help. I highly recommend this store being your go-to place for whatever your car needs may be.
This is an extremely well run operation. Chris the manager and his team are true professionals. Customer Service is awesome!!!John G
Ever since new management took over the place went down hill. Staff doesnt seem to care as much or do a good job or decent job. Keep coming in for appointment but they dont have all the parts they said they would. To me it just took a turn for the worst. If you go I hope you have better luck.
Have always been very satisfied with the work done at Mavis from tires to brakes and oil changes. Have never steered me wrong and the best price around. Very professional.
Davon & Alex gave great service and excellent information, I highly recommend this spot over all others in the area ! Buy Bitcoin & Taxation is Theft !
Chris and Alex were amazing and very professional at the Mavis on Route 9 in Tarrytown. They were informative, patient, and took their time when explaining options for new tires that I needed.They also got my car right on to the lift in no time, and I was out of there very quickly. I highly recommend this Mavis location!
Great staff who wont scam you and are straight shooters.
Great Service!
Another great experience at Mavis! I just left Mavis, Tarrytown as I believed one of my tired was leaking air. My appointment was for 10am, but they allowed met to drop in earlier. I was greeted by Alex, Chris, and Dayvon who were all welcoming and helpful. My car was seen within 15 minutes of waiting and finished within another 30 min. Fully expecting to have to pay for a new tire, I went up to the counter ready to pay, but to my surprise they gave me the nail that was stuck and a receipt for a patch. I always appreciate their willingness to find solutions for you before taking the extreme measure. Thank you Alex, Chris, and Dayvon for a great experience...Mavis is lucky to have you!
Jan 6th, 2021Missing only 1-Star for the comfortability of the indoor waiting area, which is lacking in space and ergonomic forethought. Thats literally my ONLY complaint and I feel it may be too harsh, but then I remembered that certain people might really need that info. Eh.Let me just begin, firstly, by defrocking the young man, Zhamako, who left a 1-star review because there were nails on his tire. This could have been what is a rather common workplace occurance, or, more likely, it is flat-out libel. If you look at this Local Guides other reviews, you will see perhaps what I mean; negligent (mis)use of the English language, only leaves either 1-star or 5-star reviews in which hes either complacent or utterly outraged over banalities. So: below-average IQ, blatantly deficient EQ, and likely a mood disorder of some kind. Im just saying; leaving a 1-Star review doesnt make the review critical, as that would mean its either enormously important or a rational and sober critique. Both of which definitions, I sadly doubt, have likely ever been used in the context of anything this young man has ever uttured into existence.That being said, I grew up in lower Westchester County, so I dont know if its just the social climate up north here, but these guys rank among the most helpful, interested, friendly, and- dare I say of car mechanics!- trustworthy and honest mechanics Ive come by. I even tested the guy behind the counter who seemed very bright. Humorously, I chided, I should probably be changing the oil myself, right?. He laughed and affirmed my statement. Doesnt get more honest than the guy who youre paying to change your oil telling you that you shouldnt really need him for that. I will be going back for all my cars future needs. If anything changes, Ill update this review- though I think waiting for that to occur may find you wasting a whole lot of time (and gas 😂).Also, Valvoline doesnt service MINIs, these guys do. And they did so within perhaps 25 min after Id shown up 45 min late. Like I said: good, honest service.
Friendly and helpful staff, quick turnaround, great service.
Im from Massachusetts and I blew a tire out on my way home. Corsi tire couldnt help me out and then I saw mavis. I walked in told them my situation. Chris and Alex worked with me and they got me back on the road with a brand new tire within an hour. Thanks a lot guys.
I LOVE THIS PLACE! The service is always amazing! Chris is always making sure everything I need is taken care of! Even if parts are needed he makes sure it is always here before I get here so I do not have to wait ! I’m grateful for MAVIS OF TARRYTOWN THEY ARE THE BEST AND I ONLY GO TO THE BEST! Thank you Chris again!
Dont bother making an appointment. They dont actually mean anything. I was brushed aside twice for a pre-scheduled inspection appointment.
Good solid service at good prices. The manager, Chris, is very friendly and professional. Will continue to be a customer here. Thanks.
I brought my car in to have my wheels rotated and balanced. They called me to try to convince me to replace my brakes and tires. The tires had only 10,000 miles on them. I knew my brakes were old, but not done yet. However, they quoted me $250 for all four brakes and I consented, since I was going out of town and didn’t want them to start squealing when I was gone.They said my car would be ready around 3. It was actually ready a little after 4. The cost was higher than I expected. I saw that they replaced my rotors too, without asking me. They never even quoted a price, or mentioned it at all. What could I do? Tell them to put the old rotors back? I was in quite a hurry so I didn’t have time to argue. I wish I hadn’t let them touch the brakes either.My car has 187,000 miles on it. It is nearing the end of its life. I drive only on the highway. These rotors will outlive the car.Don’t trust these people.
Came to this shop after having a dispute with another tire shop due to staff related issues, chris (manager) and his staff were nothing but professional and honest, he gave me the best deal possible and his staff was extra careful with my car mounting and balancing new tires. My go to shop from now on for sure. 10/10 recommend this shop for all your tire and car related services they provide, great job guys👍🏼. We need more shops like this around.
I had a nail in my tire. Excellent service. It took less time than was told. Prompt, courteous and efficient . Highly recommend this Mavis.
I have been a Mavis customer for long time. I bring all my three cars to Tarrytown Mavis. Chris is one of the best manager I have dealt with. Thanks Chris for your professional service.Alex was super today and has a great personality. Please promote him with good bonuses.
Chris and David were so nice! Told me what I needed and what I didn’t, they were honest. I recommend mavis to anyone and everyone that needs anything done on their car
Maybe not surprising but this place is a lot better than taking your car at the dealership. These people know their tires better than the likes of the local Audi or Volvo dealership. I would highly recommend this place.
Alex, Chris and david were the most professional outstanding workers I have ever had the pleasure of meeting. Im glad I came to this mavis of all Maviss in the area! Keep up the good work guys!!!
This location is the Best store in Westchester and Rockland. Had bad vibration in right front area of car.I rolled into the store late afternoon. A Friendly Greeting from Chris and his team was refreshing.WOW.. They were like a Nascar pit crew.They found a bent rim and balanced all my tires in less that 30 min.Go to this location for service. They ROCK.Definitely a 11 on a 10 scale. Go Chris. !!
Professional business experience. Staff members were extremely busy and yet ensured that you received the best advice and service especially with the impending winter storm approaching.Seemed knowledgeable about the difference products and services.I will recommend this location!
Very reliable and trustworthy company that helps with maintaining your car with very professional personal. Im glad to know I have found a company who can be honest and solve any issues with my car. All in a productive manner.
Communication was great. I made an appointment, got a call right away and was able to be seen that night. Everything was in stock and service was fast. Discounts were applied and everything was explained very well. Will be going back!!
Availability, took my car right away and willing to hold it while I had to ran to work. Knowledgeable staff, no add-ons or gouging. Just what I needed. Work completed in an hour. This location has always been reliable and not far from my job. Highly recommend.
Great staff and good service. My time spent there was quick and the price was great. I highly recommend this location.
Fantastic crew. Highly recommend these guys.
This specific Mavis location was everything I could’ve hoped it would be. My experience here was nothing short of amazing. Professional, reliable, and trustworthy staff. I recommend coming here!
After been a loyal customer on a different location, due to a bad experiences, back to back, stayed away from a couple of years. Decided to give one more chance by trying the Tarrytown one after reading all good reviews. Glad I did, Ryan took care of what my vehicle needed in a very professional and knowledgeable way. Whole staff very friendly, options presented without pushing, and at very reasonable cost. Will definitely continue going to this location .
I wanna say Chris is awesome and very professional, he’s a man of his word. him and his team gets the job done and I’m really thankful for their amazing job keep up the good work guys.-CruzDoubletree Hilton
Chris is a 10 stars shop manager, his customer service skills are outstanding and he tries his best to talk Spanish to every Spanish speaker customer that walks in
Always a pleasure, I work across the street so I am able to drop the car off on my break and pick it up after my shift. Giving me the peace of mind and also the guys working on my guys I wouldnt need it in a hurry. Its a win win !
Ryan and Chris were very helpful in getting the tire replaced on our car. As soon as I called Mavis about a flat on our car, the new tire was ordered. I have used Mavis at 400 S. Broadway in Tarrytown before to replace worn tires with new ones, always with good experiences, so I didnt hesitate to use them this time.Ryan also helped us with the insurance agency so that we could put in a claim for the tire.Thank you Ryan, Chris & to those at Mavis for getting us back on the road!
Absolutely terrible place. I recommend everyone go somewhere else because they do not fix problems with cars. Had to bring my car there 3 times to fix tires that were not put on properly. Had to bring my car in twice for an alignment and its still messed up. They took advantage of my wife who did not understand fully what they were doing and the expectation. They did work knowing the alignment was still going to be off because we need additional work that we werent gonna do. They should have not done the work in the first place. Then they refused a refund on the last alignment work, they said they would give a free alignment if we got the other work done which will cost hundreds of dollars but thats the best they can do. Its scam to get more money and they do not care about customer service.
Another request of Chris and Dave at Tarrytown Mavis to get me out of a jam without prior notice. A nail had pierced one of my old set of radials too close to the sidewall to repair, also tires from Mavis but with 56000 on 50k warrantied tires. I ordered four new Toyos this time and Chris gets them on for me at the sale price by the next day so I can get back to my job the day right after.
These guys are legit! Theyre friendly, honest, and efficient. Have gotten various services here (oil change, tires, inspection) and always happy with my experience!
Excellent service and staff. Great price & fast service. Will definitely return.
Great staff. Prices are fair. Service is good. Ive done 2 cars and will return
Best experience with Chris and Ryan. Ive been to other Mavis Discount Tire locations and this one was by far the smoothest and quickest appointment Ive had yet. Will continue coming here!
Excellent customer service staff is very nice and they help me every time I come there I really appreciated for everything they do Chris Ryan and now all the stuff in the other manager is excellent guy I really appreciate the ol ALL service
Highly recommend, the staff is very professional And the prices are very competitive. Also the service manager, Chris I believe his name was, was very courteous and extremely polite
I always find the Men to be very kind. They explain what needs to be fixed on your car and they tell how soon it needs to be done. Very helpful in far too many ways to list.
Needed a new battery right away for my car. Brought the car in around 1pm and picked it up around 4pm. Cost of the battery was fair. Service was great. In the past I have used other Mavis shops for tires and brakes. I have always been happy with the service at Mavis and my latest experience is no exception.Took my care there recently (10/6/2015) for a slow leak in one tire. The fixed the leak, rotated the tires, checked the brakes and shocks for an incredibly fair price. Work was done very quickly. Everyone was courteous. Another great experience. Highly recommend them.
When I arrived, in a rush, and was by told the man working the front “I’ll do what I can to get you out fast I was enthused and ready to write a positive review. When the guy working on my tire took twice as long as needed because something much more important was happening on his cell phone, I changed my mind. Ultimately, it was still a quick trip so it’s not a big deal. Get off your phone at work, get a better review.
Got A+, gold start service from Jay and Dan myThey really went far to provide great, friendly service with a smile!Everyone who walked through the door got friendly, attentive service from them.Great job!
Went in today because I had a nail in my tire and my daughter had a volleyball tournament in Long Island tomorrow and there was no way I could go on a spare. Jeremy was a star!!!! He helped me out tremendously especially at a moment of hard times for me. There really are good people out there. Thank you so much Jeremy.
I trusted this Mavis location as I had frequented it in the past for oil changes and state inspections. Thus, when I was given a great deal for complete rotor and brake replacement ($300ish each for front and back), I took it over the Honda dealerships offer ($1000+ for resurfacing front rotors and replacing back brakes and rotors). However, in hindsight I should have gone with the dealers because getting the rotor and brake replacement at Mavis has cost me at least $400 in additional repairs and diagnoses since then.After I got the brakes replaced I started hearing strange noises when I accelerated. I thought it was something wrong with the transmission or gear box. The dealership found that the air filter cap had been left unscrewed. Keep in mind I had only brought my car to Mavis for a brake/rotor change, not to have anyone touch my air filter. Fine. $165 for a silly diagnosis paid.After bringing my car home to California, I had another inspection done at the dealership to find that one of the lug nuts had been stripped during the brake/rotor change. How much did it cost to repair (which involves them CUTTING the lug nut off because it cant be removed with their tools)? Another $230.From this experience, I unfortunately have to say that this Mavis location is neither a trustworthy nor accountable business. Save yourself the headache and get your car maintained at a trusted dealership.
Note this is Dr. Sullivan please schedule an appointment for next week so that we can review the letter to make sure he is accurate and one daily okay
Great service all around, I will definitely use them again in the future.
Great service, very friendly staff. They get my tires changed quickly and offer sound advice.
It took me a grand total of 30 minutes to get my battery changed here! The staff was very kind and good at their jobs, and even stayed after closing to fix my car. I would definitely recommend going here for any auto service needs
I went in for a oil change and the guy said my brakes were at 5% left . And that I need to change them as soon as possible. I did that but didnt go to Mavis . So when my mechanic was changing them they discovered that the brakes still had about a year left on them and I have pictures to prove this. I work across the street and I will never go back to Mavis again and I will tell everyone I know to never go there. That is almost like stealing they wanted me to get them changed right away . Im sorry but thats not how to run a business be fair with people and honest not a thief. Never go to this location they are terrible sorry you just lost a customer and probably more when I tell all my coworkers to never go there also.
Excellent service and staff. Definitely will return.
Fantastic experience. Jeremy and his crew provided great service at an outstanding price! Highly recommend
Great service and a helpful staff as well as reasonable prices
Reasonably quick for a new tire after a puncture incident. I wont leave 5 star because one of the employees was miserable and unhelpful.
The price was great. The tech was a little slow. Great value
Very reliable as trustworthy company. Great service!!!
Chris is very helpful and knowledgeable about tires, good guy