Wish i could go below 1 star . Poor customer service. Simple communication with the customer goes a long way . Lying and stating that you would call before closing is not acceptable. Not delivering when promised and NOT communicating with they customer is very inconveniencing!

Glad when Jody came backnto Adamo..I am.looking for a stove next. Jody always worksAs hard as he can for everyone.have to have hi..pick up a ac. Under warranty.my daughter keeps forgetting .yiyi..will be calling him.in am.

Very good people who do what they can to get you what your looking for. Jody and his crew are very professional

Treated me like familyWonderful staffWould recommend them to anyone

Nice employees & good prices

JODY AND HIS CREW ARE THE BEST!!!! I never have a bad experience with Jody and his crew.. They really strive to make sure the customer is satisfied and happy with there purchase. I am going to be a customer at this location for a very long time... Thank you so much Jody for great experience.

They were great! They gave me everything I wanted, delivered it to my house and gave me excellent customer service. I only got a picture and a washer and dryer at first. But then I went back to get something else. Love this place.

Been coming to Buddys for years, time to replace first Buddys couch with another (7 yrs later).

Marissa is the best! Worked with me on some great furniture. Thanks!

Very bad experience a young man did not want to put on a mask the other workers were walking around without mask we decided to leave the store and go somewhere else and thats really bad because I really like your store but I dont like that when they cant wear their mask and actually he was very rude about it and said he wouldnt put it on but then he went on and put it on afterwards so had a very bad experience today just now Im at your location there

Jody and his team are are just amazing in their customer service skills. They care about their customers and strive to offer the best of products and deals. 100 percent recommend Buddy’s home furnishing!!!

This buddy’s location has the best service. I have been a customer for over 12 years, never had an issue. Jody is always willing to help. Recommend to everyone!!!

We have gotten 2 tvs a beautiful livingroom set, next well be looking at bedroom or kitchen stuff love the people who work there!!!

Great experienceJody and hes team where the nicest ever and their store showroom is packed with so much merchandise. You wont regret coming here

I was very pleased with how the guys helped me out, when it came to looking for a couch for my family. They gave us a great couch that matched my home decor and they also helped me stay within my budget of buying. Thank you again guys for helping me find my family couch.

Great store very friendly and respectful people that work there. Will help you with anything special chair or furniture youre looking for they will try to get it for you. They will come to your home and pick up a payment if you just got home from surgery. They have been AWESOME with us!!!

Washer and dryer both went out. Stella provided us with great service setting us up with a new washer and dryer. We will be back for more items. Thanks...

Very helpful and helped me find what I was looking for at an affordable price! Thanks Jody Katz

This company and these guys are AWSOME! they were able to fit my delivery schedule in last minute and they came to my home and set up in no time at all as well as cleaned up all the mess that was made while setting up my sons tripple (wooden) bunk bed. Which was much appreciated because i live on the 3rd floor. They have the greatest customer service Ive ever recieved with a furniture company! My son couldnt be happier with his new bed and I couldnt be happier with the service :D

Helpful staff we go there n a guy that we deal with his names Jody very helpful n honest well b seeing him soon 😁

Jody is always making sure I get tooken care of. I will always go back to him no matter what I need.

I have been going to this location for some time now. Shevar is the one to always come out and set everything up. He is patient, friendly and very efficient. He certainly knows his products too. Great customer service all around.

They changed my account without my consent and overdraft me they have no right to take it without permission

The staff was great, friendly and courteous. The only problem was that I did not receive my furniture on set delivery date. I did not even get a courtesy call to say that they were not coming. Otherwise service was great.

They’ve been more than helpful finding us the right furniture to suit our home.

Jody is the best manager around,he goes above and beyond to please he’s customers.

Love love love them. My mother used Buddys back in 2004 when we first moved to Florida. We recently went back and still a great rental place. Staff is still as friendly, they have great furniture, appliances, and electronics. Decent prices and payment options. We just went there today and they got a lot of new stuff, beds, livingroom set and tv.

GREAT CUSTOMER SERVICE AND DELIVERY WAS ON TIME WITH NO ISSUES THANKS GUYS!!!!!

WENT IN WILLING TO PAY CASH PRICE FOR MERCHANDISE.WAS IN STORE FIVE MINUTES NO ONE CAME OUT TO HELP. VERY UNSATISFIED..BUT WENT TO ANOTHER LOCATION WAS HELPED BY MANAGER JON.. WHO HANDLED ALL NEEDS..

This place is so much better now. The change of staff and management are great. They make the visit wonderful and easy. I wouldnt go anywhere else...

Beautiful humble crew, great furniture and prices. Stella and Jodi are the best always count on them for support. You are all great to work with thank you for all you do!!!!!!

Huge warehouse with nothing to show. If your looking to purchase keep looking. If youre desperate and anything will do.... well youd need to be bottom of the barrel to go here.

I have been with Buddys for years. We have paid off several items and I have never had any problems. If I have to rent anything I always go to them.

Fantastic experience-so grateful for Jody-he is an excellent employee-he worked with me to maintain my payment plan during a serious illness-quality products-highly recommended!

These people are snakes! I set up a piece of furniture for delivery at a later date and I specifically asked the head of the store that if I ended up not needing the furniture if I could come in before the delivery date and a receive a refund and he told me I could. Well here I am getting there before the delivery date and not needing the furniture and he refuses to give me my refund because its 7 days past the date the agreement was done and not once did he ever say anything about a 7 day window for the refund! I will NEVER go here again and I will NEVER refer anybody to thus place!

Very smooth experience. I am very happy with my purchase and Shavars customer service was perfect.

TERRIBLE TERRIBLE Customer service. Constantly change the price you owe. Sales people are rude and act like they are on drugs. DO NOT DO BUSINESS WITH THESE PEOPLE!!!!!!! Our couch took 4 MONTHS to be delivered and we STILL have NOT received our ottoman that was supposed to come with it. Was supposed to be a Christmas present from my husband...it is now MAY!!! Tried calling corporate several times and no call back. Wish we never would have dealt with them in the first place. WORST BUSINESS I HAVE EVER DEALT WITH!!! RUN FAR AWAY FROM THESE CON ARTISTS!!!!!

Jody, Stella & Shavar are awesome and get things done! If I ever run into a problem I know they are one phone call away literally. I have made 3 purchases from Buddy’s with 0 problems or concerns. Thanks guys. You have my business alway.

Great customer service, great merchandise, quick delivery! Always exceeds my expectation. Repeat customer!

Very helpful and was able to work with me to get what I wanted within my budget...

If you can buy furniture anywhere else please do so. Completely unresponsive to your needs and the only time they are on top of things is when its time to make a payment an in that case they will make sure they call you. Had a rip in my couch asked them to come look at it several times and no one ever showed up after they stated someone would call and take care of it.

The best furniture store to rent from....customer service is excellent I only deal with Shavar.

Excellent friendly staff. Great services. Thats where I get furniture for my house.

I always find myself talking over the phone with jordy or Shabar to make my payments. They are very friendly and very polite. Also they have a AWESOME customer service! Been with you guys for quite some time and I sure don’t regret.Thank you guysAtt:Ms. Martínez

Been doing business with this location for about 6 years now and have always been pleased. Larry is very helpful and will work with you. Everyone in the office is always prefessional.

Very helpful i liked the products i chosedDelivery was prompt driver very niceI will recommend other people to go to buddys for there rental needs.

VERY AWESOME.!! they helped me fast as HELL GUD PEOPLES💯✊

Every employee is awesome very helpful make you feel like family

Very friendly staff, I would rate their customer satisfaction a plus. Also you get free popcorn

I love shoping with Shavar and Jody they are great.

I’ve been a customer for over 6 months and since I’ve been with the company it’s been nothing but a HASSLE Jody is BEYOND rude. He is disrespectful . He should not be a manger I’ve had issues with Jody since day one. I am leaving this furniture . It has bed bugs in the beds the couches have smokeing spots I’ve gotten outside furniture for 400$ a month I atleast expect common curtesy and STORE 004 can’t offer that WORSE BUDDYS EVER

Amazing customer serviceAmazing staffI personally would not go anywhere else for my nredn

I rented a queen bed set and was delivered a queen Mattress and king bed rails so I had to climb over like a foot of metal for about a week before I received the correct bed rails

My experience with there service was great. Between Allen and josh I received wonderful service. And they also work with you. Thanks💋

Josh helped me find exactly what I was looking for! 👀 🛋 Hes very nice and professional!👍🏾 I will always buy from Buddys on Adamo Drive!! Love you guys!!!😍😘😘🏆🎖

Shavar is awesome. Very helpful.

Love this store i have been a customer since 2012

They make owning consistently new furniture easy. Love this place

Store manager Jodi did not order what I needed and was not a helpful at gave me the run around the last two times I tried buddys. The rest of the staff is kind and friendly and will go out their way to help. If you were to buy get help from anybody who not Jodi.

I have been a customer quite a while with this location. Staff is AWESOME .. recommend it to everyone. I dont want to point out but i have to 😊.. like i said staff is AWESOME but Shavar( sorrry if not written right) is always respectful and willing to work out any situation. Jodi is great, always trying to convince me to buy other stuff, which my husband i haved lol.. kuddos to my fav store. Great job guys. Thanks for all!!

Shavar the sales manager is great . Helped me find everything I needed.

If i could give 0 stars I would I dont know where to even begin first I ordered furniture November 1 st and just got it last month... they came to my house 2 times to repo furniture that wasnt even delivered to me yet...I paid a month up front and 1 week after they deliver they called me for a payment. .they are ridiculous unintelligent to say least...the GM Larry is nothing short of a entry level want to be sales man his side kick Will that called every day with his Barbie voice looking for payment on furniture I didnt even have the first 2 times he called me...then I had to email my receipt from paying 1 month up front because they had no record of it....so its time to pay my first $119.99 bill yea I call and its 189 because of this and that and because the furniture took so long they had to rewrite my agreement which cost me money. .Im returning my furniture as soon as i return home this place is like a high school basketball team running it...almost as if they are scammers...unbelievable. .I will be taking be business elsewhere

Tbh!!!! I would give it Zero stars . I have a few items from Buddys here in Houston, TX. They are pretty understanding at times. But they have one manager that I feel just over steps his boundaries. The next time he touches my locks on my door I will have it finger printed and press charges. Starting to make me winder if he is twisting the knob on the door when I am not at home. I will report this to some one higher up and ask them to have him never return. The fact that they took over all HOMESMART locations and dont have a hardship program for their customers is inconvenience. And every time I call I get a different story but they are on the same page . Im start recording everyone I talk too.

Great service! I would highly reccomend Buddys!

My experience with buddys was always good treated with much respect and were always attentive to my needs Thank you Larry at home store on Adamo dr. Tampa

I find Thais I looking for. The price was exelent, also the attention of your seller to us, surerly I will buy again in Buddy’s home furniture 👍

Fantastic people! Amazing service!

I give it 1 star just to be able to comment but, They have an AWFUL Manager over at Beach Blvd in Jax Fl.. In the move the employee broke the washer (mistakes happen) but when i spoke to their manager about replacing my washer she started yelling at me accusing me of yelling?? I asked for a manager above her and all shes said was for me to look it up online (impossible to speak to anyone) they have until 11 today to deliver my washer and to resolve this issue, if not then they just lost a costumer and i will NOT stop until that Manager is taken care of. If you do not have the pateince to deal with costumers maybe you shouldnt be working as a Manager. Rood, disrespectful, uneducated lady and we have no reason to put up with that nonsense! Quick to take the costumers money though...

Great service and we found just what we needed!

The staff is great! The prices are great!

Did business with a store in largo, FL. Wasted over a whole day waiting for them to come. Called an hour before close and told me the couldnt make it out. After being promised i would have it kevin said he could still deliver it. It now 830pm and no sign of them. This is ridiculous. It a bed that i was getting and now my boyfriend and I are sleeping on the floor.

Im return customer with Buddys and never had any complaints until now. I have been treated with so much disrespect as I have been today by one of your employees. I just gotten out of the hospital and return to work last week and this employee has been sending me threating emails and was telling me that your company dont need me as a customer because of my ethnicity. Telling me what I can and cannot afford and Im pretty sure I make more than them. I cant believe that this is type of business you run with this type of employees. I will be cancelling my contract and because I was told your company dont do need my kind (African American).

Shavar is the best one there...

Ive been a customer of Buddys since 1972 and they have always gone out of their way to see that Im happy withthe products that I have gotten from them.

Super friendly here. Always has contests and giveaways.

I love these people they are extremely helpful!

Very nice sales guy! No pressure and was knowledgeable of his products

Great people and great service

I have paid off a bed I purchased from buddys. Soon after the rail and,slats,broke... I will never rent from buddys in nashville ga the manager there is rude...

I am getting close to the end of my rental term with Buddys and just recently began starting to have issues. Where do I start... LOOK OVER YOUR CONTRACTS PEOPLE!!!!!! I currently have a total of 4 contracts with them and thought it to be strange why my stuff hasnt been paid off yet because it has been longer than the time stated on the contracts. So, I started doing the math. I noticed that at the time the contacts were signed, I declined and opted out on the optional damage waiver agreement which is my right in Texas, where I reside, and which also is clearly stated on my rental purchase agreements. HOWEVER, they have been including the damage waiver fee in ALL of my weekly payments on ALL of my contracts, EVEN WHEN STATING IN BLACK AND WHITE THAT I DECLINED IT. Not just once, but 4 TIMES on 4 Seperate Agreements!( Did I mention that I also had to pay tax on this additional money that was optional? ) I contacted the manager at my local store and inquired about the fees they have been charging me and he stated there wasnt anything he could do about it and he didnt see how any of those fees could be returned back to me. He then went on to tell me that it wasnt optional and that he wanted to see a copy of my homeowners insurance policy and would need to verify that it would cover damage, etc. to the property, if it ever occurred. At that point, I told him to just shush. His salesman attitude had kicked in, at which time I informed him that the one thing that was irritating me the most out of all of this was the fact he thought he could bully me into thinking that I HAD to have something that was optional and then demanding, on top of that, I needed to provide him with proof of personal insurance covering his property. Sorry dude.... I know a little bit more than you think I do. I then asked him how he was going to resolve the issue and he told me that he would give me a phone number to call for someone in their corporate office who could resolve the issue for me. I explained to him that I didnt make the mistake, they did. So why do I have to call anyone? He should be the one contacting his greater powers that be and he should be the one having to explain the mistake they made and that I would expect a phone call back from him, personally, with a satisfactory resolution. ( WHY THE HELL SHOULD I HAVE TO BE THE ONE SPENDING HOURS OF MY PERSONAL TIME TRYING TO REMEDY SOMETHING FOR SOMEONE WHO HAS FRAUDULENTLY TAKEN MONEY FROM ME!!!!!! ) Okay, so we all know by now, if we are reading these reviews, that a corporate office seems to be non-existent. No one will ever be able to speak with an actual living, breathing human being outside off your local stores. You will be told to call a number, leave a message, the message will be forwarded to the appropriate person, who will in turn reach back out to you within 24 to 48 hours. Well.... I informed my local store manager that I expected him to take care of this situation and I would contact him again in a few days to confirm the money would be returned to me. Ready for this... SHOCKER.... I called and spoke with him a few minutes ago and still nothing......... He stated that he emailed someone about it and he was waiting to hear back from them. ( I BET IF THEIR STORE WAS ON FIRE OR IF THEY WERE BEING HELD AT GUNPOINT, THEY WOULD BE IMMEDIATELY ABLE TO CONTACT SOMEONE WHO HELD A POSITION WITH GREATER AUTHORITY ) .....now all that was just stated was done in example only!!!! I do not plan on setting anything on fire or attempting any robberies. I was just saying, is all..... Bottom line is that if I dont receive back ALL monies they fraudulently took from me, including tax within the next three days, I will file a deceptive trade lawsuit against them. Unbeknown to them, I have obtained information, i.e. Names, Addresses, Phone Numbers for Acting Agency, Manager of Investment Company claiming to be the Lessor and the Regional Manager for my local store. I am going to give the store a chance to remedy this before I begin to make phone calls.

I called to have my tv picked up and the guy told me between four and six they NEVER came to put it up and when I called at 6:16 he the tells me that he is going to call them and see where they are at when I tryed to call back no one picks up when I see that the Store closes at 6 o’clock the man I think his name is Josh that picked up the phone should have told me that they close today at 6 o’clock instead of just running me in a circle all day long the service there is terrible the people they are terrible everywhere everything there is terrible I will be going in tomorrow to talk to a Manager with no doubt about it because you should tell someone something and then just not pick up the phone when they call

This place sucks to expensive and the staff are awful really rude dont waist your time go to Aarons instead

Very clean store and employees are very friendly. Best prices in town on all items in the store.

I was advised by a manager at the bryan tx location that I could make the remainder of my final payment on today I went in the store just like I was inform a manager name crystal I had spoke with prior was aware of it when I came into the store to pay the the remainder of 85.54 on today she stated I was not able to I had made a payment in the amount of 380.00 on 5/16/16:and only owed 85.54 and and was advised the manager by the name of Cary stated the would be no problem and he would pay the fee in the amount of 8.00 with me paying the amount owed in the amount of 85.54 I will not be a victim and have tried to have this matter resolved it is ridiculous to have employees who lie to customers that pay on time apparently they dont realize,with out customers you would not receive a pay checkI have called corporate several times unable to contact anyone so I guess I will have to go another route due to no one is able to have the matter resolved at the bryan tx location I have a second account that I pay on faithfully every month as well trust me if you dont get the gm out of the bryan store who does nothing but lie your business will sure to be a thing of the pass. I have,also been harassed several times and by payments are due the 15th of each month.

Ive had nothing but good experiences with the Adamo location. Larry and Alan have always been super helpful!

Poor poor service Ive been a coustmer for 4 yrs and they always having turn overs its always a different price Ive grown to hate them yes strong word and I mean it I wanna seem it back an never hear from them again. The one on Preston hwy louisville ky the old color tyme

Excellent friendly staff, calls you by first name basis, always accommodating with my needs. Store #7 22nd & Hillsborough Ave. Tampa, FL. 33610

Very helpful, friendly and knowledgeable on the products they sell...Larry is AWESOME!!!

Manager/Owner flat out called me an irresponsible liar.Rude and insensitive. Do not spend your money here; I dont care if its free!Store #05 in Tampa,Fl.Poor company to engage with.Manager told me anytime you are just feeling some type of way just bring it backI bring it back and get called out of my name and harassed.Buddys is not the no hassle rental company they state to be!Dont give them anything!

This company sucks 2 months later still no furniture talked to rude manager Allen and said he doesnt know he hung up on me. Very rude customer service

Jody was awesome! Made it all happen in no time!

Over priced

Customer service is awful, cant get a hold of anyone. Leave a message and no one calls you back.

They suck. I have been on time with all my payments and i missed one payment and they couldnt give me a break.

Never ever buy anything from this people they will rip u off

Very friendly staff!

Tsick suck more than any other store Ive seen. They got us on, charging extra and pocketing our money

Where i buy everything great service

Great customer service

Not welcoming