Paul and Adam came out to do the estimate for our office. They were extremely professional and courteous. Paul said they would have a quote to us by the end of the business day. Got the quote, which was very reasonable. Both of these gentlemen explained the process from beginning to end, with the best case and worst case scenarios.Mike and Sam got started right away, even showed up early. They were great! Professional, hardworking and explained every step they needed to take. After finding more damage than expected, Mike informed us of what else was going on.The work was done quickly, thoroughly and looked amazing in the end.This crew I would recommend for any and everyone.
I cannot say enough about Big Wave Restoration and their crew. In one day they obtained and replaced frame of my AC unit.Not only did they do an outstanding job with my AC frame, but they made the process easy and painless. Im so happy with their work, that I asked their manager to provide me with the estimate for some other projects in my house. Highly recommend! Thank you!
Philippe and his brother in law ( sorry I forgot his name) step by step walk through me the process while they are working. They meticulously did the work and took their time every step. I’m a happy customer and satisfied with their work. I highly recommend them to do the work. Thank you guys!!!
I have nothing but GREAT things to say about this company!! They are EXTREMELY responsive, professional, and very honest. Everyone has been very friendly and great to work with. They got the work done quickly. No need to look any further.I called other companies and they are definitely the best. I recommend this company and would use them again.
We recently had a leak from a dishwasher that seeped under the surrounding hardwood floors. Paul was very responsive and was there the next day to check on the issue and perform the initial mitigating steps. He was very helpful walking us through what to do, in terms of filing a claim with our insurance, etc. He and his team were professional, knowledgeable, and neat. I hope I dont have to use their services again too soon, but will not hesitate to do so. I would also recommend them to anyone in need of these services.
Paul was absolutely amazing!!! I will recommend his company to everyone I know! He was professional and caring in our time of need. If you want someone that not only cares about you but is fair and honest go with this great company you won’t regret it
The Big Wave team was great! They arrived early, work turned out beautifully, and went above and beyond to make sure we were happy. I would definitely recommend to anyone, and will be using them in the future!
We had a flood in our kitchen Being seniors, we were not that savvy on what to do. Our son reached out to a moderator who recommended Big Wave Restoration.When Big Wave Restoration arrived, we felt comfortable to proceed with the task at hand. They were so professional, courteous, and attentive to our needs, going beyond our expectations. My husband is disabled, and we were in great need to remodel the bathrooms. We decided that a walk-in tub was needed so badly for my husband.We are so please with the results. Paul and Adam are the owners, and they walked us thru patiently explaining everything that was happening daily. We cannot give enough kudos to the team. We highly recommend Big Wave Restoration. Thank you so much!
Big wave restoration has been absolutely amazing to work with. They have a great group, who know what they’re doing. And do so in a timely manner. They are very kind and informative, and the repairs that they did look brand new! They are amazing, 10/10 recommend!
Wonderful experience! We had water damage from my upstairs A/C that leaked all the way through to the downstairs ceiling. The ceiling was showing obvious water damage, and I was very concerned about mold growth and continued moisture build up. These guys came out within hours of my initial phone call and had dehumidifiers set up and going within 30 minutes of their arrival!Extremely professional and knowledgeable! They were able to inform and educate me on what happened and what the next step would be. Would recommend to any and everyone!Very reputable company!!
Paul came out within an hour of my phone call. He spent time with us explaining and showing us what caused our minor roof leak. He was extremely knowledgeable! As I hope I never need them again because who wants leaks but if I do I’ll rest easy knowing Paul and team are there to Help. They will be the first and only business I call for help with a roof leak.
Paul came out to take a look at my property the very next day. Several companies had come out previously to give me quotes. He was the only one who came with tools to detect if there was water in the walls. Other companies all gave me estimates of around $5000. Paul came out, assured me that there is no moisture behind the walls and all I need to do is put a fan on the wall for a few days. Very honest and trustworthy gentleman, not out to cheat you out of your money. I really appreciated what he did and he even checked back with me to make sure I didn’t have any questions. I would recommend his company to anyone and would definitely call him in the future for any water damage issues.
I had water coming into the house after a torrential downpour. In a panic, I called the first company I found online. Somebody must have been watching out for me by connecting us with Paul and his crew. Beyond their promptness and professionalism, Paul called or texted frequently after a big rain to ensure no more rain was coming through. He and his team went above and beyond their expertise to help us get to the bottom of our issues. Highly, highly recommend if you want the project done right.
Paul and his crew were amazing! They showed up in less than 2 hours from when I called on a holiday weekend; and helped diffuse a very frustrating situation with their professionalism and proficiency. These guys are honest, reliable, and their communication is exceptional. I really cannot say enough about the outstanding customer experience! I highly recommend Big Wave Restoration!
This company provides outstanding service. They are prompt and perform quality work. Each of their employees act as ambassadors for their company and address the needs of the customer. I would not hesitate to recommend them.
We had our porch and screen room collapse. I found Paul and Big Wave Restoration thru our public adjuster. We are so awesomely happy with they’re professional response to our problems. They’ve just finished tearing down and hauling off all the debris. We’re so happy to have them. Great job so far. We’re going to use them to rebuild.Mike
Paul and his PM Mike were extremely easy to work with, responsive, articulated the issues and how they could resolve my water damage cleanup. I originally had machines in my property to dry up a flooded area for 3 days but Paul was gracious enough to let us keep the machines for a few extra days. In addition, he also has a deep network of professionals that he can connect you with ie Plummer, etc to eliminate the extra stress associated to out of nowhere emergencies.Id highly recommend Big Wave Restoration and of course use them again.
I had a very heavy smoker in which the tar from smoke coated the walls. They where literally orange sticky tar.Big wave came in, reviewed the work and advised a quality solution on removing the tar and making the home breathable. Theyre team were professional and personable, the work was high quality.I know that if I hadnt used Big Wave, I would have spent additional costs in painting and repainting every few years as the orange tar would have bleed through any paint, even kilnz.Thank you so much! Ive got my home back!!!!
Big Wave was like a wave of professional fast efficient angels! They came into my flooded home with a crew of respectful kind and knowledgeable team members and got all the water out in record time to avoid any further damage. When they left I had several dehumidifiers and countless professional fans drying out the walls and under cabinets. (I have to mention the equipment left in my home was clean!!) They never left me hanging after they left. They called me the next day to follow up and gave me a progress schedule and time they would return. And sure enough they followed through exactly what they said they would do. With only a few small areas left to dry in order to be safe. This company is amazing! If you ever have a water issue 100000% recommend! Thank you Big Wave Restoration!
I would highly recommend big wave restoration for all of your water damage needs. Very professional and courteous they showed up with me in one hour to handle our Water Damage from a pipe break they even helped us file a claim with are insurance company.Thank you big wave I will always recommend you to our friends and family
Phenomenal group of people, great work. Efficient and clean, the entire team extremely knowledgeable.Would highly recommend them for any water, fire, mold, or reconstruction service needed!Thanks Big Wave!
These gentlemen are true professionals and experts in their field. Ive used them twice on a previous property in urgent situations. I was consistently impressed with not only their work, but their ability to accommodate and anticipate our needs with scheduling and beyond. They are my new go-to for anything home-related, and would recommend the same to you.
Where do I start? Im a realtor and my deal was about to fall apart when the home was supposed to be cleared of cigarette smoke, and it was our final walkthrough. Within 45 min they were out there fumigating and going right to work! Most contractors told me Monday! Im so thankful and impressed with their service!
After our home was flooding the big Texas freeze due to broken pipes, we needed someone to come in immediately to begin the restoration and mitigation processes before we could even start to think about getting the house repaired. Paul and his crew got in quickly and did a great job of drying things out, ripping out damaged walls and floors, and removing mold. It might have been weeks before we got someone in if we hadn’t found him, and no one would have done a better or more professional job. I heartily recommend him and Big Wave.
Adam and his team were there first thing the next morning after we had a water leak in our ceiling. They were able to dehumidify the roof and wall areas affected and repaired the damage very quickly. They provided thorough documentation of the damage and repairs needed. I would highly recommend this company.
Working with beach front vacation condos there are unavoidable leaks and I have used Paul and Company a few times already. The service is always prompt, communication excellent and results always completed to perfection and expectation.Paul and staff always take my call and have the best knowledge and equipment to tackle any job.I feel relieved when Big Wave is on the job.Mark Z
These guys are the real deal. We had a flood and not only were they caring, they were very nice. Great team. I hope you don’t ever need to call them, but if you do don’t hesitate. They showed up right away, came back with the right equipment, worked with our home insurance, and finished repairs super fast. Can’t say enough good things.
Paul and his company were excellent. They were quick to respond to my house when I first called them. Paul handled everything and was easy to work with. He and his team were timely, efficient and very clean. They did a great job!
Paul and his team were so professional and responsive to handling my flooding problem. My condo flooded in the kitchen due to a backup in the main line of the building. The kitchen was flooded for over 12 hours. The first great thing that happened is when I called Big Wave, a real person answered the phone and answered my questions and with in a short period of time they were at my condo beginning the remediation process. The entire team took pride in their work and assisting me, even speaking to the plumbers at the building and provided excellent documentation for everything. Its not fun to need this service, but if you do, these guys are the guys to do the job!
I can’t say enough good things about Big Wave Restoration. After we found some water damage in our house from a leak, I called a couple of different water mitigation companies before calling Big Wave. Immediately I could tell the difference in the level of customer service and professionalism. I spoke directly with the owner, Paul. He was friendly, courteous, and knowledgeable. He came out immediately to assess the damage and get us on their schedule. Paul, Adam, and the Big Wave Team came back the same day to pull up baseboards, cut out dry wall, and dry out the damaged area. They took all necessary precautions to keep the area safe while working and cleaned up after themselves when done.Paul was with us through the entire process, calling often to check in and make sure things were going okay. He answered our questions quickly and was always ready to help in any way he could. Big Wave keeps their appointments, respond quickly to calls/texts, are organized, and are great at letting you know exactly what needs to be done. Big Wave made the horrible process of major home repairs a lot easier for us. Thanks, Big Wave Team!
Another local company gave us a quote for a small area of water damage that seemed extraordinarily high (and they repeatedly seemed uncertain of how much they truly needed to charge us for the work). We heard about Big Wave from our neighborhoods Facebook group and decided to call them for a second opinion. Within the hour, Paul and Mike were at our home and gave us a straightforward assessment that made sense and did NOT include an extensive list of superfluous charges. The quote they gave us was less than 25% the cost of what the other company had proposed. Within the next hour, Mike and Sam had their equipment set up, and the area was dried and treated in less than 2 days. These guys were honest, knowledgeable, and efficient... and they saved us a ton of money that I think we would have been cheated out of otherwise. Highly recommend them and appreciate their help.
Pick up the phone now & call these guys, I am so glad I did!!😃 BIG WAVE is helping me out in a BIG WAY!🌊First point of contact was Paul who was very understanding of my situation & sent Mike out right away to set up blowers for a very small but damaging pin hole pipe leak the same day👍 and then I had the pleasure of meeting Adam who came by to assess the damages and do some measurements and talk to me about the reconstruction. They have continued to fight on my behalf to get more money from insurance to fix my cabinets successfully🔨 short and sweet these guys are honest and work very diligently for you! From experience I know how hard it is to find good help around here but look no more your worries are over!! I cant wait to see the finished results✔
Very professional, explain their applications & chemicals used. Very satisfied with theie work.
When we had our issue I called and they were there right away to remediate. To repair the damage their crews were responsive, respectful of our home and provided high quality work. They also handled 90% of my insurance claim to make it easier for me. My home looks fantastic. I am very pleased and would highly recommend.
Professional and courteous from the start!! I am so glad I called. They came quickly, accessed the damage, came up with a game plan and went to work! We had a waterfall down our staircase but they handled it with minimum effort on my part!! Thanks Big Wave Restoration!!
We called Big Wave Restoration because we had mold behind the fridge and were really glad we did! The communication was awesome and they came out quickly to look at it, and were able to fix it right away. The technician, Mike, was amazing. Super friendly and courteous, on time and very professional. He checked the wall and explained everything in detail before doing it. We will definitely call Big Wave again if we ever need restoration services again. Highly recommend!
Very professional and kind group of guys. They came out quickly to help and were very good with communication. I’d recommend Big Wave to anyone.
I’m in the insurance industry and I trust this company with my clients. Paul and his crew are professional, honest, quick and reliable. I would highly recommend them for all your restoration needs.
Paul was super helpful and professional in assisting with water cleanup after a bathroom leak. He went above and beyond to assist me in finding a solution!
Mike, Paul, and Adam were fantastic to work with. From the moment we reached out, they had a high sense of urgency to help us resolve a mold issue. They were professional, responsive and quick to find a solution. I would highly recommend Big Wave for any and all home remediation needs.
Our water heater blew out on Easter Sunday we woke up to a flooded house, luckily we knew the first call had to be to Paul and his Big Wave team. They arrived within an hour and started the cleanup they stayed with us through the entire claim I highly recommend Big Wave Restoration!
Big Wave is truly the most professional company I’ve dealt with my home repairs. They went above and beyond to help me with my leak. Even helped me with the AC company that was unresponsive to get things done. Paul and his team are beyond amazing. Highly recommend their services.
I had a bad flood due to my water heater leaking everywhere and I didn’t notice it til the next day. Paul, Adam, and Mike came right away and got my home cleaned up and dried within the hour I called. They saved me from having to replace any wet drywall and flooring. I would use them again and again. Great guys!
Big Wave saved me big time! After a mishap with a toilet that ran over a weekend I spent away left inches of water pooled in my home, they came out to remove the water and dry out my walls. I cannot thank them enough for their quick response, friendly staff, and making a stressful situation so much better. Hopefully I’ll never have to use them again but when disaster strikes, I know who I’ll be calling or referring all my friends to!
Paul and his crew did a fantastic job! It first started with a clogged toilet which flooded half of the condo! Paul worked hard and kept in constant contact with me up north as this was a condo we rent in FL. He was very honest with what was needed and how he could save us money. He sent pictures of all his work. As he was almost finished remodeling the damage our renters found 2 more small water leaks in the walls of the condo which has been leaking for some time unbeknownst to us! Paul was great taking on additions jobs with the new leaks and communicating with us and our renters! He was constantly taking calls and messages trying to coordinate all the repairs! If we ever have a problem in the future I definitely know I can call him and he will take care of any problems that may arise!
We came home to find water all over the kitchen floor. After looking at our local community Facebook page for referrals we decided to call Big Wave. They answered our call immediately and were able to come out that same day within a couple of hours. Once they located the leak they got to work immediately. The whole restoration process took several days. They were great at keeping us informed throughout the whole process, letting us know exactly what had happened and what theyd be doing to fix it. They were knowledgeable in helping us understand what our insurance would cover as well. Each person that came to do work in our home was professional, courteous, and thorough. Once completed, you cant even tell there was ever any water damage. They did an amazing job! Most importantly, to me, I felt at ease throughout the process. I felt like I was dealing with someone that was honest, knew what they were doing, and had our best interests in mind.Thanks Paul and Adam!
Paul was quick to return my call even though he was knee deep in Storm Damage cleanup! He offered to stop by and look at our damage on the way home that same evening! Other companies had told us it would be 2 weeks or more before they could even talk to us! Paul checked every wall, floorboard and baseboard to see what was still wet, explained the entire process and helped calm me down to explain my family was safe from mold! He let us know he was here for any questions or concerns we had. I’m so glad our insurance agent gave us Paul’s number! I’ll be holding onto his card and letting my friends and family know he’s our guy if we ever need him! (Hopefully we won’t!!)
A pleasure to deal with, on time for each visit and a calming influence on a rather miserable, chaotic situation.Thanks a ton!!
I cannot begin to express how thankful I was to have Big Wave come to our home after it flooded during tropical storm Eta. We had ankle deep water in our home. Paul answered the phone at 12:30 AM and reassured me his team would be there as soon as they could. They arrived at 10AM, got to work removing all the ruined flooring and drywall and getting our house dried out. I had never been through a flood before and wasnt sure what to do or where to start. From insurance questions to clean up, flooring, drywall, paint and electrical, Paul, Adam and team were there for us every step of the way. They got us back into our home, good as new! They are a wonderful local business and Im so happy we chose them!
Big Wave restoration was contracted by the company I worked with to complete a new Air Conditioning installation after a faulty sensor caused a significant flood that damaged walls and flooring. Once engaged, the Big Wave team was proficient and professional. The work that was needed was completed in a timely manner and appropriate attention to detail was paid to all aspects of the project. The project manager was dilligent with scheduling and remained in contact throughout the entirety of the project to ensure the work was completed as expected.
Ive worked with Paul on numerous jobs and they have always done a great job! Very thorough and excellent communication. I would highly recommend.
Amazing company. Perfect communication throughout the process. The work was exceptional and completed ahead of schedule. I highly recommend this company.
Big Wave to the rescue! When my house flooded recently from a storm Big Wave came to the rescue! They were able to fit me into their already busy schedule the same day I called and got to work that night! I had the pleasure of working with Paul and he is one of the nicest professionals around! I’ve never been in a flood before so he was patient answering all my questions and taking care of the house everyday! These guys know what they are doing and they do it quick and efficiently! Paul even met me with my adjuster which was helpful! I hope that I never need paul again but if you are ever in need of a restoration company Big Wave is your guy!
We highly recommend Big Wave. They were courteous, on time and my house was spotless when complete. I couldn’t have asked for better service.
Paul and Adam responded so fast after We found water and mold in 3 rooms of our home. They were at our home and had it all cleaned and finished less than 12 hours after calling. Customer service and communication was tremendous. I was even freaking out a bit, and they talked me down. Would highly recommend.
If you’re looking for high quality, professional work then your search is over! Paul & Adam have an amazing team of guys that will get your home back to “normal”, or better!I recently found water damage at my moms home and frantically searched the web for someone to come out at 8pm on Saturday. I thought, ‘this will either cost a lot or this guy will NOT be happy’. However, I received the complete opposite. Paul & Mike came to inspect the damage and were happy to help! They were so genuine from the beginning, I knew I made the right choice! The work is all done now and WOW did they do a great job. You would never know half the dining/kitchen area was covered in water.I can honestly say I will recommend Big Wave to all my friends & family.
Harry and Bruce were very professional and thorough. They took steps to ensure the dust and clean-up would be contained. The ceiling repair looks beautiful. You cant tell anything happened. I would definently use them again!
I contacted Big Wave because of some moisture in our master bath. I called around 10:30am. Paul, the owner, had an opening in his schedule & was here in less than 2 hours. He assessed the damage & concluded it wasnt nearly as bad as we thought. I could tell he is an honest business man & I certainly appreciate that. I will definitely call Paul & Big Wave again if I ever need their services.
Quick to resolve the issue we had with mold from an old AC unit. We had several follow up calls from either Paul or Adam, which was greatly appreciated. Very professional team of workers from the clean up crew all the way through to the final painting crew. Big Wave Restoration was truly concerned about the air quality of our home. They made us feel that we were part of their family.
The company sent out a very professional gentleman to do my ceiling repair. The man, Harry was very professional. He made my ceiling look brand new and cleaned up afterwards. I was 100% satisfied with the work the company performed. I would highly recommend this company to anyone looking for drywall repair.-Debbie Miller
Paul was quick to respond and come take a look regarding possible water damage. He took the time to examine many areas in our home and recommended next steps to be taken. Very friendly, knowledgeable, and professional. I would not hesitate to contact him again if needed.
In scraping a popcorn ceiling I came across two mold spots. This had me greatly concerned about active mold in my home. You couldn’t find a nicer guy than Paul P. to check it all out & explain everything. He arrived promptly & was thorough in checking it all out. Thankfully, it wasn’t the huge problem I thought it could be & am in the process of getting it taken care of. I truly appreciate the professionalism & swiftness of this company & recommend them to anyone who would need any of their services.
My wife and I were concerned about a musky odor coming from our sons closet, fearing that it could be mold. We called Paul at Big Wave because of the great reviews. Paul was responsive, pro-active, and professional. He brought some high tech gadgetry and was able to put our minds at ease by proving that mold was not the cause of the smell, and that we no longer had to worry about spending the money we were preparing to spend. We will be sure to keep his number handy!
Paul and his team were fantastic. Paul is genuine and trustworthy. They worked above and beyond to make sure we were satisfied and addressed all our concerns even at crazy hours of the night. High attention to detail, clean, highly recommended company.
We recently had a fire and called Big Wave Restoration and they responded immediately. After speaking with Paul he helped us through the insurance process and explained the next steps. He was so helpful as I had a million questions. The reconstruction went smoothly and I couldn’t be happier with how our house came out. I will recommend Big Wave Restoration to anyone that experiences a fire or has to deal with insurance to get there house repaired. Thank you to Paul and his team!!
I was recently left with a door size hole caused by a new HVAC installation. The a/c company sent Big Wave Restoration out to my house to repair the hole with a much needed door and frame for easy access and ventilation. Big Wave Restoration was always in contact with me throughout the process. They were quick, on time, and professional.
The guys at Big Wave are complete pros; they came in day of the call, assessed the damage, sent a leak specialist in instantly to find the exact cause of problems, had water damages drywall cut out in three adjoining rooms the next day; put in blowers to dry the moisture in the walls. they left the bathroom functioning in all ways, except the problem shower, knowing it would take time to get the restoration done via insurance claim. This cost me nothing up front. Do not pay anyone upfront; several other calls required this. They showed up on time when the insurance adjuster was scheduled and walked the home with him while he calculated. They recommended to me their preferred, local and longterm colleague GC who is seasoned and working directly with the insurance adjuster to get the settlement where it needs to be. Thats where we are. Highly recommend.
My water heater busted upstairs at my house and quickly flooded the 1st floor of our home. I called Big Wave Restoration and spoke with Paul. He was extremely helpful and was able to respond quickly to our home. He walked us through the insurance process and calmed my nerves in the process. We are so thankful for all of their help and would recommend them to anyone.
Big Wave Restoration was AWESOME! My AC was leaking from upstairs to ceiling of the first floor. I called this company they came right out with fans and dried out my drywall in a couple of days. You can not see any water damage now! Paul was very professional and as I was kinda in panic mode. He showed me where the water damage was inside the walls with his high-tech camera. He pulled up the carpet and place his fans in perfect position to dry every out.Big Wave Restoration is now stored in my cell phone and I will be calling the. If I come across in other future damage or issues to my home!💯💯💯
Paul and his crew are amazing! We had a fire in our freezer and had to have our popcorn ceilings taken down and then painted and our floors redone. Paul is very caring and on top of things! We will definitely recommend Big Wave Restoration to our friends and family!
Paul is a top shelf contractor. He has bent over backwards so we could keep our elderly mother in place. The quality of his work is first rate and his subs are the best weve ever had do work. His workers are on time, excellent at their jobs and clean up when they are finished. You couldnt ask for a better contractor.
We own a condo & our next door neighbor contracted with a company to replace their HVAC system. During the install the worker accidentally ... while using a torch ... caused a spark/fire/smoke which set off everyone’s interior fire sprinkler systems. Big Wave Restoration was called and they immediately arrived on property & began cleaning up the mess .... prepping walls & floors to determine the extent of damage & setting up equipment to dry up the ocean of water! I dealt primarily with Paul Pfleiderer and I cannot say enough good things about him! He was professional, patient, thorough & kind. He always answered his cell phone ... answered all of my questions putting my mind at ease .. & explained the restoration process along the way. The job has been completed & looks great!! I would recommend Big Wave to anyone requiring fire or water damages (repairs and replacements)....
Fabulous experience with Paul and Big Wave Restoration. Paul answers my calls immediately and I know I can rely on him. Always on time! Super professional, reliable, honest and hardworking person. Highly recommend Big Wave Restoration!
The bathroom is beautiful, I am very pleased.I would recommend Big Wave Restoration to anyone that needs their services
The crew communicated well on what needed to happen with the drywall. They showed up on time and completed the job on time. I am very happy with their work, professionalism, and cleanliness.
We are are restoration company that works with many water/fire emergency companies. We do build backs once the structures have been dried out and cleaned up from fire-water-mold. Big Wave takes integrity in there work when completing there tasks at hand. They try to dry out your home with as little damage to repair as possible. Every job that I go to for them, the customers are very please with them on the time frames, punctuality and Communication. That makes my job so much easier when the client is already happy when going through a tragic situation no matter how big or small. I give them 5 stars because they don’t take advantage of your situation and try to make it as simple for the client as possible, they want your life to go back to normal as quickly as possible and I can’t say that for some other emergencies companies.
I’m so thankful for Paul at Big Wave Restoration. After my daughter forgot to turn off the sink in the upstairs bathroom, it ended up flooding. Water made its way to my downstairs bathroom and began leaking from the fan. I immediately contacted Paul and he responded to my cry for help right away. He showed up and assessed the situation and immediately set up his equipment to dry out the carpet and the downstairs bathroom. Thanks to his quick response there was hardly any water damage. He was so kind and professional. I highly recommend Paul at Big Wave Restoration. He deserves way more than five stars. Thanks Paul, for saving the Day!
Big Wave was so helpful when my air handler in the attic leaked through 2 stories! They were at my house quickly, they were thorough, and made sure that all of the issues were handled. They also kept me informed of everything that they were doing and guided me thru the insurance claim process. They have contacts with other skilled professionals and quickly coordinated the plumber, the AC repairman, and others! They are absolutely fantastic to work with!
Big Wave Restoration is the premier restoration company in the Tampa Bay Area! From inspection to resolution, Paul provided clear and concise solutions with true concern for my home and family. Highly recommend!
Our townhome experienced water damage to multiple units including my neighbor and I. We called Big Wave Restoration and spoke with Paul, his team was amazing got the water leak located and started the drying process immediately. He helps you understand the claims process and stays in communication the entire time. Highly recommend this company!
Paul and his team are great! They were prompt and professional, and they were able to take a badly water damaged ceiling and fix it right up. They also patched and repainted a little hole in the drywall by our stairs, unrelated to the ceiling damage, which we really appreciated. Thanks for being reliable, Paul and Big Wave Restoration!
Big Wave Restoration was called in by the HVAC company we used. They replaced some sheetrock around new ductwork. Big Wave was prompt, highly professional and very responsive with calls and sending pictures of their work. My husband is a retired municipal building inspector and is very precise about code and workmanship. He is very pleased with Big Waves excellent work and responsiveness. HIGHLY RECOMMEND!
Paul was there for us when we most needed help. We had a fire that damaged our home and were werent sure how we were ever going to get things back to normal again. We met with Paul to provide us a quote and things quickly moved from there. Work started on the house and was completed within a short time.
We had big wave come out to inspect an issue our realtor told us was possibly mold it turned out to be nothing of the sort and this company was incredibly honest and did not take advantage of the situation. I would highly recommend them.
Our cast iron pipes gave way on Thanksgiving day, of all days to have an emergency! Paul with Big Wave Restoration arrived quickly and helped us to mitigate further water damages. He was able to dry out our floors and walls, answer all of our questions, has remained helpful to us in dealing with the insurance company, and the process of putting our home back together. If we could give him 10 stars that wouldnt be enough. Thank you, Paul and Big Wave, we are forever grateful!!
I had some water damage recently at my rental property in the Clearwater area. A friend of mine had heard good things about Big Wave so I decided to give them a call. I spoke to Paul and knew I had made the right choice by the end of our discussion. He walked me through their process and the steps ahead which gave me some comfort on what to expect. He kept his word and Big Wave got the job done..Their team was reliable, professional, skilled and made it all very painless for me.. Highly recommend these guys for anyone in need of their services.
We recently moved into our new home and two weeks after, discovered a broken water pipe behind the master bathroom wall. This lead to some water damage in two of the rooms (imagine the stress)...Thankfully, Paul and his crew at Big Wave Restoration came out quickly and had both of our rooms completely dried in a couple of days. They where able to install new baseboards, reinstall the carpets, repair the drywall and painted everything in time for our house to be ready for 4th of July celebrations.They left everything clean after doing the work and communication was excellent. We highly recommend Big Wave Restoration. Thanks, Paul and team!
Big Wave was awesome to work with when our house flooded. They came after hours and did an excellent job cleaning up the water and mitigating as much loss as possible. They helped us with dealing with the insurance side too. Paul was incredible to work with during this time.
They were very responsive. Arrived on time and completed the work in a timely manner. Highly recommended!
They repaired and replaced some drywall. The job was done very professionally. Kind and courtious.
Superior customer service. Prompt response and great customer service. Definitely would recommend to my friends and family. Feels good knowing genuine people still exist.Jason H
During a remodel mold was found in a bedroom wall and the contractor “remediated”. I was still unsettled so I hired an independent tester who was recommended by a family member. After counts came back high I knew “proper” remediating was again necessary. I reached out to the company that was highly recommend by the tester and the quote was astonishing to say the least for “removal and cleaning” only. I decided to get a 2nd opinion from a company my contractor “ highly” recommended and I was thrilled the quote was a tad lower, again for “just removal and cleaning “ however the company put me off for weeks not scheduling and then suggested I needed more done than originally thought increasing the estimate and again putting me off, I still have not heard back from them going on a month now! So glad I was put off, what a true blessing! Thankfully I was referred to Big Wave Remediation!!!!! Paul and Adam were extremely professional and attentive to my concerns and reassured me the work needing to be done was not even close to the scale of what the other 2 companies recommended! Within a week of coming into our home, the drywall was removed, taken away, replaced, painted and the recommended duct cleaning was completed along with retesting! After a 5 month process of trying to get a company to remediate it was completed within a week with not only professionalism but honesty and integrity! Hard to find these days! Adam, Paul and their entire team went above and beyond and I am happy knowing we are now living in a healthy space. The continued follow up from Adam just adds another layer of professionalism and care for Big Wave Remediation customers and I can not recommend them enough!
We had a very positive experience with Big Wave Restoration. We discovered water damage and mold beneath our vinyl flooring. BWR came highly recommended to us by our neighbor, so we immediately contacted Paul. Paul and his partner arrived promptly the next day and began a thorough inspection to uncover what was causing our floors to buckle. He conducted mold and water detection and made various recommendations to assist us with remediating the issues we were having. He provided us with a reputable leak detection contractor, who was also very professional and knowledgeable, and assisted us with any questions/concerns we had.I highly recommend BWR and will be using this company should we experience any water damage in the future. Thank-you BWR!!
Very pleased with the work that has been done so far. Very professional and understanding. Most definitely would recommend this company to any one I know.
Paul and team were incredibly responsive and professional throughout the water remediation work. They were on site whenever needed (weekends etc.) due to the rain as my roof was leaking badly. I would highly recommend Big Wave to anyone.
Excellent customer service, responsive and attention to detail. Plus they listen to and address your concerns ! They make things beautiful again!
We do business with Paul from Big Wave Restoration and I must say, its refreshing to deal with such a professional yet friendly owner on a regular basis. If I ever need restoration services, I wouldnt think twice about contacting them.
This company was amazing at our complex - fast clean professional and even caring to the residents.
Thanks to Paul and the Big Wave team for a great job in mitigating my water damage due to a AC water leak. Outstanding service professionalism, and dedication throughout the entire process.
I was so impressed on how responsive they were. Would highly recommend!!