I started with Imagenet Consulting in St. Louis and recently moved my business to Florida. The transition with getting my copier up and running was smooth and seamless. Bill, Beth and their technical staff were great to work with to help me get up and running in no time. I highly recommend using this company for all your printing needs!
Top notch company. We have been with them for 6 years and the customer service is exceptional. Immediate response to any request - including mobile tech. Our tech Preston has been amazing for the last 6 years. Always on time and pleasant to work with. Highly recommend.
Whenever we have needed help with one or more of our printers/multi-function machines, we can always count on Imagenet. They are quick to provide same-day service whenever possible and are very knowledgeable regarding their leased machines. Customer Service is very personable. The technician assigned to us has been Preston and his service has always been above and beyond. We have his direct line in the event we have questions or concerns that need quick resolution.
ImageNet is awesome! Dealing with them from the initial install to any upgrades weve needed has been easy. Their technical team and service teams are fantastic. They get the job done and get it done correctly. The guys are great to work with my favorites being Rob Parker, Ben Sanderson and Anthony and Tony Ferdinand. I would highly recommend them to any company looking for a reliable team!
They are WONDERFUL!!! I have always had a good experience with their customer service over the phone, and Omar is incredibly efficient and reliable. Hes been able to help me with troubleshooting over the phone. The time he was unable to, he came out within the hour. Highly recommend!!
Our school has been a customer of Imagenet for about 8 years. I am very happy with Imagenets quality equipment and service. Everyone at Imagenet is a professional. They always make us feel like we are their number one customer. The technicians are prompt, courteous and knowledgeable. Their support staff provide quick replacements of supplies like toner and staples. I would recommend Imagenet Consulting for all your printing and copier needs.
We have been using ImageNet for over 2 years now and could not be happier. They were great from the initial install and their service has been great as well, plus any changes we have needed to make they are right on top of it! Tony, Anthony, Rob, Ben & Rory are great to work with and fit in just like the rest of our crew at University Park Country Club!
Imagenet is honestly so amazing. Their customer service is incredible. They are fast, they are competent, and they seem to really care about the customer experience. I cant say enough good things. If we have an issue, they dispatch someone to us the same day, usually within an hour or two. If its something that they can fix remotely, its done almost instantly. Thank you Imagenet, you make my office run smoothly!
This company is awesome. We have dealt with them for over 5 years and cannot say enough good things. We have called for service on our copier (very few times) and 99.99% of the time get same day service. We just recently leased a new copier from them and did not even check with other companies because no one can match their level of service.
If your company isnt working with Imagenet then drop what you are doing and call them. They are fantastic. We have been with imagenet for 10 years and not once have we ever had a problem. Their services is first class, most times it will be same day service. The entire staff from the owner, service manager, technicians are so friendly and accommodating. Call them it will be worth it.
We love Imagenet and their staff. Always so accommodating when I call for supplies or service. Our main service tech, Omar, is awesome and always reaching out to us if he is in the area just to make sure we are good to go or have any questions. If you need a copier company, Imagenet is awesome and worth every penny.
Excellent options, service and prices. Andy got us a great contract, and is very professional and knowledgeable about the products and industry. Would highly recommend them to anyone.
Our Rep Preston was always willing to go above and beyond when caring for our printers/copiers/scanners/fax machines. Preston is very knowledgeable with the products and is quick to fix any problem that arises. Any company would be blessed to have Preston and the Imagenet Consulting Team as their Technical Support .
We have been with Imagenet for two and a half yrs and we just upgraded to newer printers/copiers. Steven Whipple is a terrific salesman who doesnt sell. He asks what your needs are then exceeds them! Ben, Andrew, and Gil installed/setup our Sharp MX-5070v plus 3 HP desk tops. Ben showed me some new features on the Sharp machine which is always exciting! They made sure everything was set and running to our individual needs and that all our questions were answered to our satisfaction before they packed up to leave. As long as I have the authority to make these decisions, Imagenet Consulting will be our company.
Derek and Omar were excellent in delivering our new copy machines!They were quite efficient and extremely helpful in answering any questions I had about the new machines. We ran into a problem with some installation of new printers but Derek was able to rectify the problem immediately. I would recommend the ImageNet team to anyone; they are the best!
The Tampa office has the best service and technicians! Always prompt, friendly and knowledgeable. They have kept us up and running for over 7 years now! Would highly recommend to anyone!
Amazing friendly FAST service! Just had a visit from the technician, Omar to solve some mysterious issues with our new-ish setup. He was here within an hour and solved all our concerns and then some! We are very happy with the products, service, and savings of this company!
We have used Imagenet to lease and service the copiers at our church for several years, and they have always taken such good care of us! They are friendly and helpful over the phone, and have a great response time on service calls. Their online portal is easy to navigate and makes placing supply orders and service calls a quick and simple process. All of the technicians are friendly and helpful, but Omar Burgos always goes the extra mile to help us when we need it. We are so grateful for him and the entire Imagenet crew for their assistance and support!
Our rep Preston has always fixed whatever problem we seem to create big or small. Great attitude and very helpful. I would recommend this company anytime.
I have been a customer with ImageNet for years, and they are lovely! The technical team that was here to set up my new printer/scanner was quick and efficient, and the set up was painless. I want to give a special thanks to the great team of guys that were here, Rob, Anthony, and Gill thank you for answering all my questions, and being oh so accommodating.I do want to say how wonderful their entire staff is from the minute you call to service techs that come out to service our equipment.
Having worked with Imagenet for the better part 5 - years I can attest to the professionalism of each and every service technician who has graced our offices. We are a not for profit and funds are always limited so when you come across service persons such as Preston and the remainder of the Imagenet crew who go above and beyond you simply appreciate them. Preston and the team know that customer service is based on a building of the client / vendor relationship (trust) as opposed to a mere dollar. Kuddos and gratitude to Preston and the entire Imagenet Tampa Team!
We Have issues sometime but they never take to long to fix it. Preston is a awesome hard work. he gets the job done fast.
Imagenet has been assisting us with our copier and printer needs going on 5 years now. The service has been top notch! Thank you to the service team for all the help with keeping our company going.
We just started this year with Imagenet and everything has been great. Customer service is really top notch. Andy Guarino played an integral part in helping make it a smooth transition.
Omar Was really Great!!We had two printers not working in our office and he fixed them really fast.Excellent service!
We have been with Imagenet for a few years now and LOVE the service we receive. Preston is our main tech and he goes above and beyond everytime! Derek is always quick to help us also, along with being fun to deal with! Great crew with great knowledge and personalities!
Omar from Imagenet Consulting in Tampa was excellent!!! We were having issues getting a laptop connected to our office printer. He reached out to us asap and assisted remotely. When it was discovered that he would need to come out to our office to fully address the issue, he was here first thing the next morning. He helped not only with the original dilemma, but also with another unrelated one that came about while he was here. Omars expertise and diligence was top-notch and much appreciated! He was willing to go out of his way, and went over and above what he originally came out to help us with! Definitely happy with the superb customer service he provided!
Super quick and very efficient installation. The team was in and out with no issues. Quality work.
Weve used ImageNet for our printing and digital copying needs for many years. Their response time for issues has been fantastic, theyre always willing to accommodate little things that pop up, and the staff has always given us fantastic service. Weve worked with a variety of team members there and always have a positive experience.
We have used ImageNet for 5 years and have had wonderful service. Service call requests are handled promptly with the service tech out usually that day. Supply requests are shipped same day as well. Our regular service tech (Preston) is extremely knowledgeable and has our repairs taken care of promptly.
We have been with ImageNet for over 5 years. The service technicians are very efficient and reliable. All in all they are excellent and always make sure to keep us up to date with the latest models for our busy company.
OMAR ROCKS! He has been our tech for the last 3 years. There have been times when he was driving by and called in to say he was in the area and checking in on the machine to make sure everything was ok. When we went to upgrade the machine one of the main reasons we stayed with the company was Omar. Their phone staff are all awesome too.
Our Service tech, Omar is efficient, courteous, and most of all reliable. We appreciate all his effort and knowledge in keeping us up and running in our busy business.
I’ve been working with imagenet for a few years. The service department is fast and professional. I always have the most recent model machines and in my own price comparison this service is cost effective and stress free. Thank you
No problem at all with company we always call and we get answer right away. Omar comes and fix copy with no problem. :)
ImageNet provides excellent service. Our sales rep Tony is extremely responsive and actively works to make sure were getting the best equipment for our money. I recently worked with Derek on an enterprise-wide deployment and was impressed with how quickly and efficiently everything got rolled out, as well as the flexibility to work around our staffs schedules. I had a few follow-up questions afterwards and was given resolutions immediately.
I have been working with ImageNet for 4 years and the service has been outstanding! Derek and Rob have always provided the highest level of service no matter the request at hand!
These guys are awesome! Thank you so much for our new equipment today!
Another seamless install by Rob and his crew. We replaced all of the copy machines today and as promised, it has gone off without a hitch. Hats off to Rob, Omar, and the IT guy.
Great team to work with. Less than an hour wait on most service calls. Highly recommend.
Top notch service!! Called this morning, had a return call within an hour and Preston was out to our office this afternoon. Way to go Image Net Tampa!
Omar is the best tech we have ever have. He is very attentive and helps us with whatever we need.
As a former copier rep for about 8 years, I can say that I highly recommend Imagenet Consulting. I have referred them to dozen of my past clients and know that they will be treated fair, with no hidden costs, and fit into the right solution for their needs at the best possible price. If you are looking for great service, great heart and great equipment - Choose Imagenet!
Weve worked with them for several years and theyve been consistently excellent in their customer service and professionalism.
My experience with the service department has been great. Our main tech Preston is great and goes above and beyond.
I felt the need to speak on This. I personally know someone who has worked very hard to earn their degree and recently got the opportunity to work their 1st job using their degree here. This person is on the autism spectrum which this individual doesnt like telling people that . He was let go Because of asking too many questions. This person took the criticism and smiled and told the person named Shawna in charge Thank You for the Opportunity and Held his hand out to shake Shawna hand and All Shawna did was Walked Away.Im Sorry But Shawna anyone trying to Thank You and shake your hand One you Should RESPECT that Person And SHAKE their hand or at least say something and Not Just WALK AWAY. I Dont know if you know this or Not but for some people ESPECIALLY on the AUTISM SPECTRUM That Hand Shake that WAS being offered to you,Took that person way Out of his Comfort Zone and doing that TO ANYONE Can Cause a person to feel Horrible and Let down..SO SORRY For Your LOSS of a Potential Great Employee who is extremely well educated and smart.And Please MS SHAWNA WORK ON YOUR PEOPLE SKILLS MORE...
Derek was awesomely helpful. Imagenet is the best company in Tampa Bay
Derek Nunes technician is very knowledgeable, prompt, professional and friendly. Great company to work with.
We manage 9 apartment Communities and use Imagenet for all . They are prompt with all needs. It is a pleasure to work with a team like theirs.
Have used this company for several years with no issues at all. Called this morning for service and received a return call 2.5 hrs later that they no longer service Toshibas so they would not be able to fix our machine. I said it would have been nice if the 1800# I called at 8am would have let me know that so I could have made other arrangements instead of thinking they were going to come take care of me today. The woman on the phone was rude as hell, cut me off and told me she wasnt going to argue with me they no longer service Toshibas and goodbye!!! I will NEVER use this company EVER again for anything. I can NOT believe how this employee would think its ok to speak with a customer that way.
Great service guys here at the Tampa location
Derek, Omar, Preston - All TERRIFIC! Always there when we need them.
TERRIBLE service with rude staff. Gut check: you scan things for a living - theres really no need to be jerks.
Saw a review about autism how this place treats those with autism thats a shame...sure hate to work here
Terrible company, brutalized staff
Omar is Great