I posted a critical review based on my interaction with the website. The company’s response, which you can see below, gave me reason to edit the review.EDITED REVIEW: HELPFUL, PROMPT, & KINDThe website has some red flags (keyword loading, lots of text content but no meaningful instructions, requests your email for a “quote” - for a supposedly free service?) which led me to question this was a real/legitimate company.I have changed this review to credit STS with their well-handled response. Their website isn’t doing them any favors with its lack of useable info and generic template feel, but it is a real business with good communication. I would feel confident working with or recommending STS.
My business has used STS Electronic Recycling for years and had equipment pick-ups at different office locations in Florida. We use the data wipe and hard drive destruction service for business compliance. We feel good about recycling our computers, phones and electronic equipment. We just had a pick-up last week. The delivery and pick-up is always easy, on-time, and professional!
We had a wonderful experience with STS Electronic Recycling! They answered my questions via email and got me scheduled for a pickup not long after our electronics were ready. The two gentlemen that came by today for the pickup were so friendly and professional. They even said not to hesitate to call if we ever have anything else needing to be picked up and recycled. We would definitely recommend using this company and would use their services in the future if needed. Thank you again!
They called to schedule a convenient pick up time with us and they arrived right on schedule. They were very polite and professional. They collected all of our unwanted items and left our storage room clean. It was a pleasure doing business with them. Their service is free, professional and fast!!
Their staff were incredibly professional, prompt, and knowledgeable. The entire process of recycling our hardware was effortless on my part and the workers they sent out were a pleasure to deal with. I will be using this service again!
This company provides excellent pick up service for all electronics. They have always arrived on time, worked quickly, and left us feeling satisfied. We appreciate that they pick up 100% of our eWaste and we can continue running our school clean and efficiently.
Excellent workers
STS did a great job and Wildcat Lending will definitely use them the next time we have some items to recycle. Highly recommended. Thanks
STS is a prompt, attentive & courteous company. They are very easy to work with and we have been very happy with their services. Keep up the good work !
We have been utilizing STS for over 4 years and we have always been able to unload our phased out equipment at no cost to us. And because we are in Healthcare, we even get our certificate of data destruction to satisfy our HIPPA requirements. Its been very convenient. I send them an email with an inventory and they call me back to let me know when the truck and crew will be here. They show up and take my inventory nightmare away. Its just that simple. I highly recommend their services.Jim BlairIT TechnicianUrology San Antonio PA
The service and response was quick and easy including a friendly staff. We have used STS for our recycling needs for many years and will continue to use their services to dispose of electronics thats secure and environmentally safe.
An easy company to work with. Their people were patient and courteous.
The drivers that picked up the surplus equipment were very easy to work with, I just directed them to the area my equipment was and they hauled it all out. Thank you
Have worked with them multiple times. The pickup crew is always friendly. Look forward to working with STS again in the future.
Showed up when they said they would. Very nice guys. Quick and painless!
Excellent service. Great to work with.
We really appreciated how professional and flexible Chris and his team were. Would definitely recommend and use them again.
We have had a very good experience with STS Electronic Recycling. It has taken us nearly 10 months to clear out the old equipment we wanted recycling, but STS was there for us the entire way, making trip after trip, truckload after truckload. With their help, we have cleared out two buildings of old equipment and none of it went to a landfill.
The CDL truck drivers collected, wrapped and palletized all of my materials and left my location clean. They were polite and the service is free!
They are not locals, main headquater is in texas, they have sales offices to resale what they collected for free in a non competitive price
Professional staff and attentive customer service. And yes it really was FREE.
Great service, good communication. Very satisfied with the results.
Great Service! I use them every Year
Great job! Easiest disposal process...used twice now.
Fast and detailed service. I have used them twice and it has been nothing short of excellent.
Easy to schedule and quick pickup.
STS does it again...painless easy process.
Will definitely call them again!
Very fast and efficient!
Very timely, professional, friendly and thorough
Great company!