The technicians at CMIT Tampa-Temple Terrace have been extremely knowledgeable, friendly, prompt and helpful. When having a problem with our ISP, we kept being told it was our equipment. With much help from these guys, it was proven to be the equipment of the ISP. Jerry pushed the issue and got it resolved. I would highly recommend!
My company has been using CMIT for years and I have had nothing but good experiences. Jared and his team have always been polite, very responsive, and knowledgeable with all the situations we have encountered. I highly recommend using their services. We have used many other companies and by far they have been the best.
Jared and Frank at CMIT are incredible folks to work with. They are professional and reliable and give a personal touch that is unique to their industry. I would strongly recommend any business to team up with CMIT!
Its a pleasure working with Jared. He is a great boss to work with.Jared is full of knowledge and so organized in the work he performs. All my clients appreciated and benefited from his domain expertise. I wish I could work more under his supervision and expand my knowledge.All I can sum up for Jared would be - A great leader, boss and co-worker. One can learn and benefit enormously and deepen the knowledge to a great extend.I wish him very best of luck in his future endeavours and will full confidence I can vouch for him and his work in future too.Good luck Jared, keep up the excellence at work!!
I have used CMIT to help in my personal and business life and have always been amazed at their professionalism and fast response time. In my experience with the company, they can create something custom for everyone.
We are a small office with two employees. We decided to setup a Windows Server and security endpoint among other upgrades earlier this year. We contracted with CMIT Tampa a local franchise owned by Fizentech. Initial meeting was late July at our facility. It is now almost New Years and they have barely addressed basic needs. They promise “Fastest Response Times in Tampa Bay” but have been taking weeks to address anything. They only respond to tasks. There has been no overall plan. There has been no testing of our equipment to look for risk factors. They ignore issues. They have insisted we pay in advance even though we have six figure credit with manufacturers we have worked with for almost 20 years. Now they want to keep our money and I have no choice but to look else ware for our IT support.Update 1-4-2020We have come to learn that CMIT never bothered to check the status of and update the firmware or BIOS of our server even though our request was to fully setup the server for our needs. The BIOS was five revisions old!The server was running on its internal clock instead of an external NTP server. Errors being reported by the server were not addressed until I alerted you to them.iDRAC was never setup which for you to provide remote support would be a basic thing to do.At our initial sit down meeting I said I was hiring you to be our IT department. I didnt have time to spend on doing this myself. We asked for guidance and recommendations both on configuration of current equipment and hardening of our security. You assured us that was the plan. In repeated written requests for this to be completed you chose to only act on a specific request for an urgent task to be completed. I had to track down these issues to make you aware of them. Time I did not have. You failed us as a trusted partner to provide the support you promised at our meeting.All we asked was for you to provide the services we were willing to pay for. You did not do that.I look forward to receiving that check. If it is faster, I can come by and pick it up.
Jared with CMIT is great! He is not only professional but very reliable. He is a TRUE one stop shop. They can take care of all of your IT needs. As a small business owner it is very comforting knowing your IT is in good hands.
Jared Knisley is the consummate professional in his field. He was very patient with my lack of knowledge and understanding of all things IT. He gives peace of mind to operating my business and I know that I can rely on him to answer and solve my tech questions. Anyone looking to have an efficient, compliant, secure office that runs can trust that Jared and his team will help you get there. It is true that we as small business owners avoid out technology until it fails us. Thank You for also speaking in a language that I can begin to understand my technology.