user
Terra Management Group
550 N Reo St UNIT 104, Tampa, FL 33607, United States
Appearance
Terra Management Group

Comments
Jo
Review №1

There is little to no help with property related needs. They don’t have answers and they don’t get back to you. It is unprofessional and confusing.I recently helped a buyer relocate from out of state. During the buying process we were able to review the condo docs. and access the property with little problem. Security seemed to be newly upgraded and high tech.The issues began after the buyer closed on the property.For starters it took a very long time to receive her pass to access the gate.She started to find the gate unattended and open overnight. When she notified the management group they said that they had changed security companies and they were not aware that this was happening. They tried to say it must have been an error. To make matters worse her electrical meter was stolen while she was out of town visiting family. She returned to no power and all the food in her refrigerator spoiled. The management company said they never heard of anything like this happening and offered her no assistance to resolve the problem.Next she needed to have plumbing work done but the management team not was thrilled to have to send someone out the help her find the water shut off.The list of frustrations go on with this company.Bottom line - don’t expect good service if you buy a condo managed by this group.

M
Review №2

If you have health problems, especially these days or immunocompromised, this is Not a good place for you & especially kids, to live.The office @ lakeview whom they manage(?) Is Not concerned about reported disease, bacteria mosquito & larva laden standing Water Ive asked for help with for 5 months due to a health issue & because WERE IN A WW PANDEMIC - +COVID LIKEKY CARRIER.Had they bothered,it could & still can be EASILY remedied in 10 Mins or Less!No Excuse.

Ta
Review №3

When you close on a home and have a refund balance with them they ignore your emails and calls to prevent a refund. Awful company!

Su
Review №4

Terrible customer service. Its not urgent to correct anything that THEY have done wrong. This is s company that really does not care about their customers.

ni
Review №5

Terrible service. Wont return calls/emails and very rude. Gave bad payment information that caused me to be charged unnecessary fees and wont fix.

Ki
Review №6

Zero stars should be an option! Awful experience at every interaction

Information
1 Photos
6 Comments
1 Rating
  • Address:550 N Reo St UNIT 104, Tampa, FL 33607, United States
  • Site:http://terramanagementgroup.com/
  • Phone:+1 813-870-2640
Categories
  • Business management consultant
Similar organizations