Towed my car then proceeded to break in and open my car. Put a dent in the top of my passenger door so now when I drive it sounds like my doors open and even worst when it rains water seeps through. Please do not trust them with your car. Called very unprofessional and wouldn’t help me.
Any signs were barely visible; small and hidden. Towed my friend’s car after we stopped to run into a bathroom for 10 minutes. I am on crutches and needed my friends assistance and obviously am slower while walking at the moment. When we returned, the car was towed, horrible customer service over phone and in person. By the time we took an uber to their lot, no one was even there to help us and we had to wait (I had to stand - on crutches) for 15 minutes. In this time, the price increased. They were dropping cars off in the lot extremely fast and running back out to get more. There was another man who was waiting, also had an issue with his leg as well. They charged an insane amount of money, only took cash, no receipt, different price than was initially stated on the phone. Called back today as this happened on a Saturday (today is Monday) and the person on the phone was horribly rude. They would not take payment with a card, even though they claim to do so. Extremely unprofessional, would not be surprised if they were pocketing the money hence cash only and no receipt. Aside from this, its very unlikely anyone is carrying around that much cash at a given moment. My friend and I are grad school students and are already struggling to pay enough bills without being charged ridiculous prices that were made up on the spot. They are completely unwilling to help while talking on the phone, defensive, rude, and its a very unfortunate situation with a horrible company.
They come and tow cars illegally. Then change the price when time to pick up. Extremely unprofessional, the guy on the phone super rude and the guy you pay is even worse. Asked for business ID and they claim not to have one. I will Be filing report with the city to have this company looked into.
At first I was mad they towed my car, my fault of course .. but the front desk guy ended up being super helpful and nice when I got my keys locked in, and was super patient too! Hopefully won’t lose my keys or get towed again, but overall he made a bad experience a not so bad one.
I was rightfully towed(no question about that), but this business engages in shady practices(no receipts, cash only, changing prices on the spot). Absolutely ridiculous, much less their employees are rude. I will be informing the Better business beareu of their practices.
Criminals. Completely disgusting scam. They post signs that are 3 feet tall because it’s the bare minimum they can get away with and they know people won’t see them- and then they steal cars. Horrible horrible people.
They are terrible!!! They aren’t open 24hr im pretty sure they sleep on the job
If someone had to tow my car, I’m thankful it’s these guys. Legit the best in Tampa Bay!
Charged a $60.00 fee to drop the car as we seen him towing it! Didn’t even have the vehicle secured! I have videos and pictures to prove that! He towed the car because it was “parked on a line” I have a video of this parking lot not having any lines where we were parked! He probably pocketed the money! Rude, disrespectful, pos! There’s a $60.00 drop fee? Or 4-500$ if it was successful towed! I hope they don’t have a drop fee and your boss finds out you pocketed cash that was given no receipt! What a loser! I blasted y’all on Facebook and ig you welcome you loser :)
If you get your car towed here they are nice
They illegally towed cars from my apartment complex. Residents have permits in window and they still towed. Prices are always different and they try to screw you over. Oh and someone else picked up my car and they forgot to have someone sign for it. You’re a joke.
Great service. Came out the same day I called to remove a vehicle from my property that had been abandoned by an evicted tenant.
Con artist… tow you illegally. Then force only cash no receipts.
Completely dishonest and towed my LEGALY parked car.... took over 2 hours to show up to get my car out of their own lot. A complete joke of a company. Hope they go out of business no room in the world for scam artist like this poor excuse for a tow company
Super nice tow guy. The Acura i think im lost family 💖
Terrible. Don’t recommend. Would give a negative score if possible.
No one is going to give good reviews because their car was towed and we tend to get upset about that sort of thing.. i mean who wouldnt. but the purpose of this review is to let you all know you need to do better as far as communication and customer service! i called 30 minutes ago and spoke to a gentleman that confirmed my car was here and when i asked when i can pick it up the gentleman on the line said i can come right now his words were sure come right over i confirmed now and he said yes.... guess what???? no one is here. outside in the rain i just got dropped off by a lyft and NO ONE IS HERE! this is not a nice part of town its late asl and no one is answering my calls. if i needed to come in the morning then the nincompoop on the line should have told me that instead im outside in the rain with 250 in cash looking at the car i came to collect. what type of company does this. No he did not tell me they were closing or closed he told me to come right over. what a joke. No idea why they towed my car but honestly i really dgaf- i got to find a way to get my kids to school in the AM ...Thanks for that.
Bought a burger in a plaza and walked around for two hours. Came back to no car. Also, HOW DOES A BUSINESS NOT TAKE DEBIT/CREDIT CARD IN 2021.
They came at 6AM when everyone was asleep. I was just 10 feet from the Tow Truck and he pulled off so fast the towed car may have been damaged. He didnt want me to pay on the spot and when I called at 8:00 they are not open. Leave towing to the professionals not the thiefs.
They take care from guest parking then say it wasent thier when I have videos of it
I was towed incorrectly by my apartment building and these guys took initiative to call my property manager and attempt to get it sorted out. Really professional and polite people who dealt with my frustrations very well. Also, they only use tow-trucks that dont drag your rear tires so your car will not be damaged in anyway. Thank you for all the help.
This company pays off concierges at upscale apartment buildings to call them every hour with anything they can get away with yanking out of there. My old building had 8 guest spots and 300 teco spots which were unused during the weekend so we would park in them to run upstairs real quick. Sadly this tow company was bribing the drunk that worked concierge to call to earn his $20. Meanwhile they would charge $250-350 depending on their mood and required CASH only.Hmmmm... you only take CASH, I wonder if the IRS will enjoy auditing these guys 🤔
Very unprofessional, I would not recommend them, Blond haired guy that works dispatch was very rude . They scratched my car down the right passenger side and then tried to tell me it was “ like that “ when they picked it up.
Respectful set of guys, the ones Ive encountered anyways. Didnt have a problem when I had to make a visit.
Just bad business practices all around.
These charlatans towed my car that was found abandoned in a Winn Dixie parking lot by the thieves. My wallet containing all of my ID, along with the title and bill of sale were still in the vehicle when it was towed. I had purchased the car just a few days prior. An employee by the name of Jason went into the car and verified this for me over the phone. I live in GA. Before I could recoup my identification these charlatans stole my car a second time by making my car disappear before I could get back to Tampa to rightfully claim it! This is a sheisty organization from top to bottom. They ALL need to be locked up and the business shuttered because they are doing a huge disservice to the community.
How do you go into a parking lot who’s parking attendant even said the meters are broken so parking is lifted and STILL have the audacity to attempt to tow a row of BMWs when there were PLENTY of cars already parked and closer to the exit of the parking lot. Damages to our friend’s rare BMW FOR JUST THE REAR BUMPER are well over $6,000. Good luck in court dimwits.
Maybe for future reference you validate the status of potential service members before towing/selling their vehicles?Youre lucky you didnt lose your company for violating the SCRA.It is evident that this company is predatory and needs to re-evaluate their business. Anybody in the Military community local to this business, watch out for these guys.
Very nice and helpful.
What kind of tow place is cash only? I was told cash only for after hours pickups which I guess makes a little sense? But even in the middle of the day they only take cash? Pretty annoying
Our community, Legacy Park, has contractors who are taking up all the resident’s parking spots. I came home to find multiple work trucks in my driveway and asked several contractors to move the trucks but they pretended to not know who they belonged to. They proceeded to tell me I could park down the street in front of their work trailer. I did so and woke up the next morning to my SUV being towed. The owner admitted he and the property manager, Tri Morocco, from Melrose Management Partnership agreed to allow the contractors to park wherever they need to and to continue to tow the residents so he can make money. Unbelievable!!! The Melrose Management Partnership must be receiving a kick back. This should be ILLEGAL!
They are like thieves in the night! I have been parking my truck on same street for months. In the early hours of Sunday morning they came placed a tow sign at the end of street and proceeded to tow my truck. Who brings a sign with them? Feels like they placed the sign to justify the tow! Moreover no one called them to tow vehicle. According to person i spoke with they were just driving by and saw it. Beware beware beware! They are not a honorable business. All they were interested in was when can i pay the 1000.00 in cash. Are you kidding me! If something like this has happened to you wirh this company please write review and spread word so there will be less victims to this shady practice..Again who brings a tow sign to place in ground to justify a tow? Places like this should not be allowed to remain in business. This company gives a bad name to other companies that are honest and professional. BEWARE!!!
This place is a joke just like A-1 recoveryI HAD MY TRUCK TOWED 5 MINUTES AFTER I BROUGHT MY HANDICAP son (wheel chair & oxygen) INSIDE HAD TO RUSH INSIDE TO SUCTION HIM AFTER A LONG DAY IN THE HOSPITALWHEN I WENT OUT TO MY TRUCK IT WAS GONE YET I AM A PLACARD VEHICLE.A WEEK LATER THERE ARE CARS PARKED OVERNIGHT IN THE HANDICAPS PARKING WITH ABSOLUTELY NO PERMIT, AND YET THEY DONT GET TOWED AWAYTHANK GOD I HAVE VIDEO CAMERAS SHOWING THEM BREAKING THE LAW AS WELL AS THEM NOT TOWING AWAY THE NON PERMITS (they came look at non permit car and not taking them)THEY PICK AND CHOOSE WHO GETS TOWED AWAYBAD BUSINESS, AND HORRIBLE EMPLOYEES FROM THE DRIVER UP TO THE OWNERDON’T HIRE THIS COMPANY TO ENFORCE YOUR PROPERTIES!!!!!!
Very poor customer service...they try to find any excuses to tow your car! They won’t be in business that long!!!!
Everyone who has been used by this company knows they should go ahead and file complaints with the Better Business Bureau, Hillsborough County Consumer Protection, and file Form 3949-A with the IRS.
I paid for parking. Got towed. Called the tow company and was accused of stealing the space. Just bring exact cash of whatever the guy on the phone says and file a bond to the circuit court. Screenshot all receipts. Good luck
Well I’m going to give this business 4 stars. They did their job and I got my car back fairly easy. I parked in a paid parking area for a wedding in the Rialto but was supposed to pay for parking through the park whiz app. Well, the park wiz app had an error when I tried to pay which I took a screen shot of so I am in the middle of fighting it. These guys did there job though but got the 200 bucks out of me that I had saved to give as a gift for the wedding 😒
90% of reviews are from salty people. I was VERY pleased with their services. A young driver named Cal assisted me in removing a vehicle in my companies unloading zone. Very thankful and grateful for their assistance!
Very good recovery and transport company. They come in a timely manner to remove any and all illegally parked persons from my property. The drivers are good guys who are skilled and do their job very well. Well at least as a private entity who employs the services of the company i say this honestly. No idea why people who got their cars towed give hate reviews and try to make these guys look bad when all it does is show how well they do what they do. Good on you target keep up the good work!
I had a truck that was abandoned by its owner on my property for months. One phone call and it was gone. No hassles. Thank you!
I was visiting Tampa, parked my car and had my hands full of luggage. Decided to go put my things in the room came back 15 mins later my car was gone. Here the thing that made absolutely no sense, they charged me for the parking spot $45 and the ticket read : you have 30 days to pay it and they towed me and had to paid them $215 to get my car back. That’s double charging!!!! I will fight this, this is fraudulent the way they do business.
On O6/28/18, we called this company to pick up and tow our car in another state. We were told there would be no storage fees for the first ten days after they picked it up. By 3:56 pm that same day Shelby called to say they had towed the car. Actually, they consigned the job out to another tow company and they did not tell me this. Shelby said they would call me back the next day with all the details (where my car was towed) etc. The next day Shelby said I should overnight a cashiers check and when they received payment they would let me know where to pickup my car. So on 7/2/18, I sent the check and they received it and cashed it on 7/3. I tried calling this company many times in the next few days to find out where to pickup my car but no one knew anything about my vehicle or where it was located. I was told by Carmelo that Shelby didnt put the information in the database, but he would have the information the next day for me. He never called me back the next day and I tried calling him on 7/6, 7/7, and 7/8, and got no answer. Finally, I found out that Target had to pay the other tow company that actually did the job before my car would be released. At one point Carmelo said I was a persistent person and that was going to cost me more money. On 7/13, Target paid the other towing company and they charged me an additional storage fee for 5 extra days of $150.00. Target Recovery is the worst run business that I have ever seen. They are rude on the phone when they do answer the phone and do not return calls. My advice would be to run as fast as you can in the other direction. Dont expose yourself to these incompetent nasty people.
If you are one of the various citizens who have been victimized by this company I suggest you consult a lawyer and file a complaint through Hillsborough consumer services. This company is nefarious vindictive and relentless. They have a long standing history of illegal tows and violations due to breaking Florida statues. My car was illegally towed and illegally withheld from me from private property on 12/7/19. As well as causing significant damage to my vehicle this company does not comply with Florida state laws. Hillsborough county will enforce any broken statues and review revoking this company’s towing certificate if investigation is deemed accurate. So again if you have been a victim ensure you file a complaint so we can hold this company accountable for their unlawful actions.
They towed my car and damaged it in the process! I’ve spent almost 3 weeks trying to get in contact with someone about it and I keep getting a run around. When someone does answer they tell me to call back at a different time. Left several vm’s and still no call back
Awful and unprofessional. Was towed by park whiz, they used this towing company. I was parked for less than an hour. Pretty sure I saw them damage one of the many other cars they towed this past Friday night...they only take cash, I had to walk through a bad area at night to try and find an atm. Got into a yelling match with the driver and they beeped and waved as they saw me walking trying to find an atm
Literally the worse company. Doesn’t answer the phone. Doesn’t have the right info on google. Very unprofessional. Can’t even see your car in lot because they hide it in another lot. Joke !!! I honestly felt like I was going to get murdered on side of street so if your a girl or by yourself I advise you to call back up
I heard about this place very bad PR. Had a friends car towed by this company had damage to the vehicle and they told her it was there already. Thing about it is that a picture was taken about 20 min before they towed it on the same side in the driveway. All i can say is I wish I was there when they towed it, it would have been a different story!!!
STAY Far from these people if you care about your vehicle. Dont do it!
The young gentleman helping me get my truck back after it got impounded handled my emotional mood swings perfectly. He didn’t get an attitude back when i was accidentally getting snippy with him and wasn’t short with me when i was asking a million questions ..i would have not rather had to leave a review for this place or had dealings with them but they arnt as bad as some of the reviews said .I’m sure they get yelled at a lot, but it’s not their fault, it’s their job. People are leaving reviews for the business of the company and not the company themselves.. not fair
Very nice and very polite they manage my properties at all times they are on time when we call them we have no problems at all with this company we definitely recommend them... they do professional work and they are quick just like Dominos when you call there there... Definitely give you guys 5⭐⭐⭐⭐⭐
Totally disrespectful and aggressive.My sister is a CVS employee and parked her car in front of CVS store 3930. When she comes back, she found out that her car was towed and she should pay 200$. The CVS store manager was really helpful and decided to call the towing company to inform them that my sister is an employee. While waiting for their call, the towing company called us liars and that my sister got her scrubs from someone else. They didn’t wanna wait for the manager to call them. They were even about to close the window on my sister’s hand. At the end, after just 5 mins, CVS called and we got our car for free. However, these 5 mins were so horrible and the attitude of the employees were totally disrespectful. If I could give them ZERO stars, I would.
Absolutely a fraud. I wasnt even the customer. They claim 24hours and answered the phone after 5 attempts. Gave shoddy directions to the customer horrible service window. Rang buzzer, knocked, rang buzzer, knocked....no response. I then recalled. The person on the phone said someone will be there in 30 to 45 minutes. WHAT ???I was a UBER driver taking a passenger to get his car back. BTW Seemed wrongfully towed in the first place from CVS in SoHo while he was waiting for a prescription to be filled at the CVS on Howard. The city should revoke this scam artist fronting as a corrupt towing enterprise. MUST BE REPORTED
No tow/no parking sign in an abandon building parking lot and y’all tow my car? Bottom feeding gutter trash hood rats, bring the exact amount of cash bc they don’t give change, they won’t tell you that either and then make you make another trip.
Got my car towed (my fault). Target worked with me and got my car where it needed to be. Very courteous and polite. got my car back and saved me money. Thank you target for the excellent service. I will use you in the future.
Good service and helpful staff. I will recommend all of my property managers to use your service. Thanks for all your hard work. I look forward to working with your company in the future for all of my property towing needs. Thanks Again!
When I pick up my truck horrible service and was very disrespectful also my company work truck that’s is wrap and had work order to be on site when my vehicle was towed while I was doing an overnight job at a complex ...went to office with work order from complex and they still charge me to get my vehicle out very unprofessional
Shady towing company, had my wedding and guests paid for parking and got towed anyway and were forced to pay to get the car despite having a receipt for my parking. Sue this company if you can, I did, Morgan and Morgan did. Get all the money you can out of this shady company.
No respect for the neighborhood or for pedestrians or bicyclists. This business routinely operates its vehicles on the sidewalks, blocking both the sidewalk and bike lane and forcing pedestrians and bicyclists into busy traffic. Customers are forced to park on the sidewalk and bike lane too - even though the property is basically one big parking lot, the business refuses to provide any room for customer parking whatsoever. Tow trucks in a hurry to find another victim roar down neighborhood side streets at night, leaving frightened pets and kids in their wake.
It took over an hour to get them to even answer the phone. And we had to show up to get the car in a place that wasnt well described.
When I questioned and invalidated their reasoning for towing my car, they would just add another reason.
Our wheel well cover came off while driving down I-75. We pulled over to check it out and the driver from Target Towing pulled over right behind us to help out. He helped us and didnt even charge us at all, just being a good Samaritan. Highly recommended!
WORST experience EVER! The guy is dishonest, called me obscene names, and taunted me saying I was a cry baby. ALL because he quoted me a price to retrieve my van, and then when I got there changed it!! Ive never had my car towed before, and I have to say it was a HORRIFIC experience! He keeped calling me names..as I has told him he was dishonest, and lied to me. Then as I was walking to get my car, he had the nerve to say: I hope I get to tow your car again someday What kind of a person that represents a business would say such a thing, no less call their customers obscene names, after I just forked out $155 to get my car out!! This place doesnt even deserve 1 star!!
I called this company to get assistance for my car to be towed to a dealership. They were prompt in getting to my location, courteous and efficiently did their job. I really got the help I needed and I appreciate it.
Looking for a tow company that wont leave me pissed off..... after watching an employee act like an idiot I decided to look at the reviews..... an employee being an idiot is easier to over look than whoever replies to the comments/reviews here....Want to feel violated? Hire this company*non experience does indeed count*
Not friendly people.
Towed my vehicle from a complex parking lot without warning or seeing whose vehicle it was, we were no more than 50 feet away so I gotta give them props for being silent. Also damaged my vehicle and refused to compensate for said damages.
Worst human being I have ever met....every one is working over there is a liar. No one is ready to listen to you or willing to understand what you have to say. F**ktard people. I hope I dont see them ever again in my life.
I had a rather difficult situation where my car broke down in the middle of a construction zone on the interstate. The driver was in the traffic when he noticed my car, so he pulled into the lane to pull me out. He was very kind, and drove me to a gas station about 5 miles away. Even though I was incredibly relieved to have someone there to get me out of that traffic, and I admit I was quite overwhelmed I can not say overall I had a perfect experience. The reason Im disappointed is that I do believe I was ripped off, $75 for a 5 mile tow is not a normal job. Unfortunately, because of the emergency of the situation I had to pay up but I definitely feel taken advantage of.
I would give zero stars if I could. Incompetent and rude. They demand outrages fees and cant even explain to you how they derive the price. They had one price on the pricelist beside their window and then tried charging me almost $100 more then the price that applied to my vehicle. When I asked why? they tried telling me my vehicle weight was almost 5000 lbs heavier then it actually is. Like Im an idiot. They get over on all these tourist but not getting over on me. I literally had to show my registration to the guy at the front just to prove my vehicle weight since they dont have scales on the property. Absolute joke. Then the manager on duty had the audacity to tell me i should pretty much bow down to his will and not question him if I want my vehicle. Also they only take cash. i was told literally 3 different prices within a 20 minute period. Skimy and unethical. Now I know why tow truck drivers have a bad name. Because of people like this.
I parked in the wrong spot and unfortunately got my car towed. Lesson learned. Low on funds, and wasnt able to pick my car till after-hours. One of the managers was willing to work with me in waiving the after-hours fee when they didnt have. Real nice and understanding guy. Made a bad situation/poor decision less stressful. Thanks Target Recovery!
Had home cleaners over at my house in a private residential community. Mind you, this was mid morning on a work-week day. They were parked outside my home where they could easily unload/load the supplies needed. They werent even at my house for 20 minutes before their cleaning vehicle was taken from them. The audacity of this company is unlike anything I have ever seen before. Absolutely ruthless with no regard for people trying to accommodate others. Many other home-owners have become disgruntled in my housing community over the shear desperation of these people. Sad to see this happen to individuals regularly.
This company is a joke they are Incompetent uneducated very unprofessional I spoke with the manager and he stated to me he was on vacation but if you’re on vacation why would you answer a telephone call from another client I’m not understanding their process at all it seems like the whole staff only went to elementary school and dropped out this company is crazy the people are not smart they are rip offs . and they have only one concern and that is the bottom line meaning money in their pocket for wrongly towing or putting stickers on the front of peoples Car saying that their decal is about to expire when it’s not And I doubt any of the bad comments are salty people it’s called being considerate of other people’s property and when they damage it they don’t want to fix it ridiculous plain out ridiculous
Awful services and customer service. I called over 25 hra ago to a have a truck removed and it was still in my lot this morning. I called a again today and Robert picked up still asleep and unable to make a complete aentsente. After asking why the car was not removed yesterday he mumbled something about diapaxdisp and hung up on me.Fast forward an hour later and I call back because the car is still there. Robert picks up again and proceeds to argue with me about hanging up on me and tells me to find another tow company.
There drivers drink and drive !
I did not ask to be hit on pestered for my number by a guy who looks like he just got out of county jail. I am not car stupid my family races outlaws. I just had a dead battery and needed it jumped but this reprobate tried to get me to let him take my car to their shop. Sorry guy Im not stupid. Anyways ladies look else where. I was waiting on AAA when a leprechaun looking guy stopped Mr. Owner.
Quick, friendly, and professional service
So I get off of work to find out my car had been towed, thats fine but when its time to pick up my car not only did I had to wait 2 hours. These people are full of b.s.. you quote one price get there its another story. Then Im from out of state so my registration has my signature on the back yet it wasnt acceptable. These ignorant people then wanted my people to email not fax over a copy of my contract even though everything clearly has my name on it. So please tell my while they were towing my car my car has damage as well as now my dash is doing something It wasnt doing before. Yet when the Manger was requested he never once showed up to address these issues I was experiencing. Oh and when my people were trying to contact them they did not answer the phone. So while waiting in their caged area I called and they was just trying to get more money because I had to keep calling and banging on the cage to get a response by making their dog bark. Scamers
Worst experience on a tow that should have never happened. Owner or manager Calnis the absolute worst..no compassion and NO customer service at all!! But what else is to be expected.
This company took a car that they legally did not have a right to take. Gentleman at yard was rude and discourteous. Id recommend calling a lawyer first and foremost before you even try to get your car back from these crooks.
I take back what I said they was nice the owner of the property where I got car towed was an A**Hole
Great service definitely took care of my vehicle for me was there in a Flash definitely recommend this company very professional and very nice and polite people definitely go out of their way for you to help you any way they can
No one likes having their car towed, but they will help you as much as they can. Thank you for all your help. Really good customer service.
You left my windows open for four f***ing days? Do you live here? Do you know how much it rains in Tampa?
Terrible operation they have going one. I get that I parked in a tow away zon - but they were the most unprofessional company I have ever dealt with. I wouldnt recommend them to my worst enemy. I feel bad for the companies that use their company for tows. You are just as class-less as them
Terrible !
FRAUD!! Inconsistent information, unprofessional and disrespectful. Whatever you do, dont trust the information given over the phone!
Best place ever, they the boss is really nice he helped me out thank you
Scum bags with absolutely no skill. Learn a real trade..... Not towing a working mans car
They go inside your car ( even if it is locked ) and steal your property. An employee stole a pair of earrings from my vehicle which was sentimental. I called the owner (Chris, who was not there when his employee went into my car) and told him was happened and without asking the questions he stated he denied the whole thing. One employee stated she placed them in a bag and another employee stated she never found earrings in my car. This has resulted in a Theft Case on them. DONT TRUST THESE PEOPLE!!!
These guys towed me on mothers day when I was parked right then charged me $185 and they was only accepting cash can you say rip off
Very good company very reliable on-time and very courteous very professional definitely recommended this service
Sold this vehicle months ago... Here is an idea charge the person that was driving...
Rude, demanding, overpriced and unfair. Bunch of mumbling theives
We went to Tampa Meps for my son to swear into the Army and walked out to find my car was towed by these crooks at Target R/T. First off when we got to Tampa Meps there was no available parking. I drove to the lot next to the Meps building not noticing the Tow Away Sign of Unauthorized Vehicles. The lot I parked in was a shopping center with small businesses. They had a HUGE lot that was pretty much empty. I had no idea that lot was only for the people going into that shopping center. Either way when I noticed my car was missing, I called Recovery because I saw their # on a sign close by but nobody answered. I then saw a Recovery truck coming in to tow another car which obviously shows this scheme they have going on is a gold mine! I went up to the guy to ask if he towed my car. He proceeded to tell me yes they had my car and it would cost $170 to release it. He gave me the address which was about 6 miles away. I had to pay an Uber driver to take my family out there in a very sketchy neighborhood to pick up my car. The building they own doesnt even have the companys name Target instead it says Sunstate. Its almost like they prefer not having their name or address disclosed. Everything about their office is sketchy from the bars, to the small area where the customer can barely stand in, and the fact that you can barely see the employees through the very small window. We tried to talk to the manager about lowering the price since we only had $80 cash and we drove an hour and a half that morning to see our son swear in to the Army but the guy was so rude. He literally had no heart or sympathy, he just said too bad you should not have parked in that lot. You have to pay $170 and we take CASH only and threw our credit card back at us. My husband had to walk a couple miles away to a check cash store to pull out the money and pay these crooks since they dont even have an ATM on sight. I cannot believe how this company prys on others making money off their misery. Here we are doing a good service having our son enlist in the Army only to walk out heartbroken and find out that some crooks towed our car. They capitalize on others mistakes and have no regard or sympathy to try and work something out later. It is of no surprise to me that I researched their company after the incident and found so many bad reviews from them hiring felons to their drivers driving recklessly through sidewalks and flipping people off. The customer service at this facility is terrible. Do not be fooled by the handful of good reviews which are probably from friends or family. This company will rip you off and then belligerently scream in your face with no sympathy for your situation. All I can say is I honestly feel sorry for the people who work for such a company. It must be really tough capitalizing on others suffering and walking away with no regard. I feel sorry that Recovery thinks this is the only way to make money in the world. Due to companies like this America is losing companies with high ethics and business standards because people are robbing Peter to pay Paul and everyone is suffering!!! Look around Recovery youre a part of it!
🖕🏻 thieves wrong info on Google & charge you by the hour !
This company is horrible! They are crooks and are clearly targeting people. They towed my vehicle from a strip mall while I was attending an event. Their response was I was in the wrong place at the wrong time. All of the businesses were closed except the place I was going to. I was parked in the only space available when I arrived and the tow away sign was not only not visible it was on the side of the building in the opposite direction of the place I was going to. After hanging up on me several times they told me that I had to bring them $200 or I could not get my car back. Mind you this is at 2:00 am and they took my car with my purse in it! When I informed them that I had no way of getting any money because they had my purse they informed me that they had an ATM machine onsite for my convenience. Coincidentally when I arrived there the ATM was out of cash and I had to find another one. When I spoke with the owner of the establishment I was attending a couple of days later she informed me that she had not authorized any towing of vehicles of her own customers as that would be ridiculous. She stated that they would only tow cars that were left overnight. She was shocked when I explained to her that I was only there for a short time and had run to my car to get some gum and 10 mins later came outside to find that my car was gone. my belief is that the tow truck driver saw me get the gum out of my car and return to the establishment at which point he swiped my car. I mean when I called the towing company after I figured out that my car had not been stolen(which was my original thought) I was told that it had not arrived yet which means that he had just left and could have easily turned around and brought my car back.
One of the best towing services in the Tampa Bay area. Always have taken care of my problems,
I cannot believe the dangerous and reckless behavior of this companies employee. One of their tow trucks jumped the curb to get around stopped traffic in a construction zone today. Someone should revoke their license to operate.
Our vehicle was repoed by another company from south Florida and target rents space to other companys. While in the care of Target our truck was used 2 days that we can confirm for unknown purposes. We know this from the bill that we received and the HCSO investigation into the failure to notify from both recovery companys. From a tip inside Target Recovery we now know they employ felons and are very likely involved in narcotics trafficking from Miami. BTW WE did pay our bills on time, guess that is why we have a very hefty lawsuit going, but does not explain why when the vehicle was in the care of TARGET RECOVERY that it was being used for PERSONAL uses!!! Also does not explain why when we came down there we spotted 3 people working as drivers with felony records for grand theft and drug related convictions....hum....active imagination indeed :) keep thinking your slick......because your not!CARLOS MADENFRANCISCO TOMMASISTEPHEN DUGGER