Air Stream AC was AMAZING! I live remotely, and they took care of EVERYTHING to remove an old A/C unit and install a new one. They even worked with the city officials to secure the A/C inspection and approval. I would HIGHLY recommend this company to ANYONE. Thank you Air Stream for taking great care of my A/C needs! Lee
Air Stream AC & Electrical Inc. installed the four ton Tempstar heat pump system replacing a twenty year old system very quickly without any problems. They took payment over the phone and registered the new system for us. Emails were sent to us documenting the payment and registration while we were on the phone. Outstanding service!
We love Air Stream. Service is great, the technicians are knowledgeable and well trained. Kenny always gives us good prices for our rental properties and for our own home. Office team is courteous and responsive. We highly recommend them!
Dangerous Employee: At approximately 7:15-7:20 am on 22July2019 on 589 southbound near Van Dyke exit, the Air Stream driver of the van with license plate LSF U61 (see attached picture) was driving extremely aggressively with the obvious attempt to intimidate other drivers. I was driving in the left lane and the driver was alongside me in the right lane. I had nowhere to go as someone was directly in front of me. The driver swerved out of the right line and towards my car multiple times. As soon as the driver was able to get behind me, s/he started aggressively tailgating me mere inches away from my back bumper at 80 miles per hour. When I needed to brake due to traffic slowing in front of me, the van nearly rear-ended me. I got into the right lane when I was able to, and the Air Stream van swerved in front of me and slammed on their brakes, intentionally brake-checking me several times. My two year old daughter was in the car with me and I do not appreciate such blatant aggressive intimidation tactics and putting my child and me in danger. I contacted the company about this event and they could not be bothered to respond.
OVERPRICED AND POOR CUSTOMER SERVICE! Two calls were logged for the same problem because they don’t stock inventory of the products they sell. I was charged $450 for a simple job that took 30 min or less to diagnose and 30 min or less to install. They had to come out two different days due to not having the part in stock. I also wasn’t given a break down of the charges and the part was under warranty. The owner does not return calls. I have called and left multiple messages with no return calls. I used to be a long term customer (20+ years) but will no longer be a returning customer. I will definitely not be referring anyone to this company!
Great customer service! By far the best experience I’ve had with an AC company. The price was competitive, the technician was very knowledgeable and very careful with leaving everything clean. I highly recommend them and will use them again in the future.
Ha 2nd time wasnt any better than the 1st1st time flooded garage with water2nd time men replaced copper lines in attic, then left and DID NOT put any freon in before they left, when I called office and told janet what happened she said and I quote so ur ASSUMING its not workin, I said it was blowin 78 degrees now its blowin 79 so go figure. Later in afternoon diff tech came out and put in freonDONT USE THEM.........
We had a great experience with Air Stream. They installed a new heating and cooling system quickly. They also use quality units. They were very neat and professional. I would highly recommend Air Stream
Great HVAC repair service!!!!!
Ive used this company several times and the technicians are always polite, knowledgeable, and timely. They take the time to explain their work, what to expect, time frames, maintenance requirements, etc. I would recommend their work!
I have been using Airstream to service the air conditioning units at my business for a number of years. Kenny is always prompt, and never complains about spending an hour+ on the rooftop servicing our units in the middle of the Tampa summer to keep us cool. My experience with this organization has been great, so I decided to give them a call to look over my home air conditioning system.I had a new Carrier system installed almost 4 years ago now to replace an aging and dying 16 yr old system. The organization I selected who shall only be referred to as being from Dunedin, sold me and installed a new system in November and everything was working great, until the heat of the summer started.It was apparent from the beginning something was not right, as it worked better than the 16 year old system, but wouldnt cool my house below 80 degrees. I had the Dunedin crew in for a look and they assured me that my ducts were bad or my returns not properly situated, or I had too many west facing windows, etc.I had lived in a warm house for 4 years when I finally decided enough and called Kenny in to have a look. It took approximately 30 minutes for Kenny to diagnose and fix the issue. It turns out that the company from Dunedin didnt correctly connect the unit, and it was stuck in low cool mode.Kenny took the time to find out exactly how to get this system connected the right way, and now I am enjoying a 75 degree house, even when its 92 outside.I have found a great heating and air conditioning company who is knowledgeable, friendly and doesnt charge a ton of money for unnecessary repairs. I will continue to recommended Airstream to my friends and family.
We have now had both of our systems repaired by Airstream. Each time, the process was painless and the price was the best we found. After using another (large chain) company to service our systems for years, we found out how bad we had it after we selected Airstream to move forward. We could not be more satisfied with our experience.
Geannette Lavallee Is the best!!!! Very professional and friendly. They do quality work and I have used Air Stream twice to install brand new air conditioners in two different homes. Highly recommend!!!!
I have a newborn and my air condition wasn’t working I called and explain the situation and in a couple of hours they were in my house fixing it. They were very professional and I felt safe being alone with my baby and them.
As A Property Manager with homes all over the Tampa Bay Area, I use Air Stream Air Conditioning on a regular basis. Their prices are competitive and have always given exceptional service. I recommend them to everyone who needs A/C service.
Airstream is our go-to company for AC needs and Electrical needs. Their service is exceptional, their prices are fair, and their work ethic is exemplary. If I could give more stars I would.
Air Stream is by far the most experienced and professional HVAC company we use for our properties. We are so thankful to have found them!
Very bad service, you have to ask for the price first before they do anything, they charged me $200 for 10 min service, not recommended. Very expensive! Not worth the service!!!
Lied about smoke smell in home. Jake should be fired. Is it common practice for your employees to lie to make more money for your Company? Apparently it is.
Fast & efficient were in & out got our AC working! Thanks again guys
Very good air conditioning and electrician service.I had called numerous services and most couldnt make it out until the following week. I had no AC in 90+ weather so this was not an option. Air stream came out the next day. They were able to come earlier than my appointment time which I greatly appreciated. They helped me fix my issue.The staff is very friendly and professional.
7/4/16 Hired company to service a/c. as it quit blowing cold. Owner, Kenny performed the following repairs & made below recommendations:(per invoice)Started system & checked operation.Found outside compressor not coming on.Troubleshoot further & hermetic side of capacitor to be defective.Also found compressor to be extremely hot to the touch.Cooled compressor down with water hose & installed new 45/5 MFD dual capacitor.Started system & checked operation.total labor & materials: $270.00 (paid)Recommendations: We recommend to pull & clean evaporator coil as soon as possible. Running the system with a dirty coil will cause damage to the compressor & other parts.Quote: $425.007/12/16 Two employees arrived to perform the recommended service.(per invoice) The employees: pulled & cleaned the evaporator coil. Taking the coil outside using professional coil cleaner & garden hose. Pressure tested for leaks, no leaks were found. AC system operates normally.W/in HOURS of service being completed, a/c quit blowing cold air. In addition, below are DAMAGES that occurred to our property by employees:Burned drywall with torch in two areas.Cut out a 9inx5in hole out of the base of the platform our air handler sits on. Which the employees covered with tape. Leaving the cut out wood at the base of the platform.The employees replaced the pvc pipe that comes from the ground, into the handler. Replacing it crookedly, marginally below the threshold of the platform the a/c handler sits on.Dumped professional cleaning solution on paver driveway.Beyond above referenced damages that HAVE RESULTED in a financial burden to remedy, the following incidents also occurred while employees were at residence:Cleaned the coil in the middle of our paver driveway - leaving debris from the coils all over the drivewayLeft the door on our breaker box wide open - it was originally closedStepped on plant next to garden hoseDouble billed us at $850 for a job we were invoiced at $425 - this has since been remedied.Left their own extension cord at residence. - this was given to back to the owner.One employee requested to use the restroom. Defecating in the guest bathroom.Kenny arrived before 6:00pm to address new issue. Concern of the above damages & incidents were discussed. Owners father also arrived to assist. They couldnt get the compressor working. Advising theyd contact us to discuss replacement.7/13/16 My husband contacted company via email to address our concerns of the damages & incidents that occurred while their employees were at our home. Requesting the damage to the air handler be repaired. In addition to getting the a/c up & running again. Email was never replied to.Owner Geannette contacted me with quotes to: Replace compressor OR get complete new unit giving 2 options.Due to the damages incurred at our property, we felt it was in our best interest to seek out another company(s) to address the issue with our compressor.7/14/16 I requested a refund for the work performed on 7/12/16 of $425. In addition to monies to cover the damages done to our property by employees. Owner agreed to refund $425 for the work performed, declining to reimburse monies for the damages their employees did to our property.I was not happy that owner only offered to refund the charge of the service done & had no concern or offer to repair the damages their employees did to our property. She then requested to communicate via certified mail moving forward. Which I have done.We were requesting monies necessary to repair (not even fully replace) the platform so that our a/c handler was secure & paint (not even replace) the enclosure their employees damaged. Seeking a fair amount to cover costs we would (& did) incur when we had the repairs done ourselves.7/21/16 we are still waiting for the refund the owner offered.
Very much professional and expert in ac repair, HVAC, etc. as I came across with Geannette, the business person.
Always a great experience
Never again....