I had amazing service at iDope. They were quickly able to identify and fix the problem with my phone. They were nice people and very friendly. Will definitely go back if I need more service!
Just moved in here last week from New Jersey. I had a bunch of repair work done on my phones back home but nothing came close to the customer service and pricing I received from iDope. Staff is extremely kind and friendly. In addition, my phone screen was replaced in 10 minutes which was insanely fast. Great people
I am not blaming the company because maybe their repairs were affected by Apple not making it easy to repair their phone with OEM components. But I’ve had two separate phone repairs from them over the last 8 years (both screen repairs) that literally destroyed the phones within months. The first phone had a cracked screen and once replaced developed static lines that progressively worsened and within two months the screen died forever. My second phone repair, which was for a 7S, was also for a cracked screen. I was told they used an OEM screen and could not get an OEM battery. Well within a week the phone started crashing and restarts at random - sometimes it’s when I try to call someone, sometimes it’s when I try to use the touch screen to adjust the screen brightness or start a timer, or open the camera to take a picture, a few times it is when I load a webpage. I see little lines running across the screen as it dies. The battery can sometimes feel super hot when charged but it is new - but not OEM (which they said they can’t get). As mentioned this repair was done a couple months ago. This is not acceptable and my $200 repair bill should have gone to the purchase of a new phone. But I don’t know whether to blame the repair shop or Apple for making repairs of their phones so difficult. My advice is NEVER have your phones repaired here and if you crack your screen either keep it as is or throw it away for a new phone. NEVER repair the screen it will kill the phone. It worked perfectly with the cracked screen and now it dies 10x per day. I would not take any iPhone to this shop for repair. Or even attempt repair.
Oh snap, where do I start….Dope with idope….Back when Justin Black started out on Pensacola St, he did a great job on my iPhone. I knew then that iDope was the place for me. I just recently went in on Sunday because my charger port wouldn’t charge. Come to find out, it was just some lint that I couldn’t see blocking my charging cable. Thanks to the guy who’s name I never got that fixed my problem on Jul 25, I appreciate the work you did for me.
Would give more stars if I could. there was something stuck in my charging ports on my MacBook Pro, and I went into idope. They fixed it right away, it took less than 5 minutes. he was so nice and helpful, I will definitely be back and tell my friends if they ever have any issues. Very impressed.
I went here with phone charging issues and they were able to properly diagnose and thoroughly clean my charging port and saved me the cost of a new one. And they did it at no cost! Outstanding service!!!
IDope has successfully handled several iProblems for me over the past five years. Highly recommended!!I’ve worked mostly with Richard, but all the folks I’ve dealt with there are very knowledgeable, professional, and friendly. They replaced the battery in an ancient iPad—still works like a champ. They later pulled my data from a failing Galaxy 6 and moved it into a new iPhone, no problems. Just today they seamlessly set up my iPhone 11 Pro Max at a very reasonable price. Again: good service, good prices, good people.
These guys are good. Prices reasonable. Knowledgeable. Convenient location. What’s not to like?
Thought my ear speaker was bad from saltwater, I walked in, he looked at it, cleaned it. It worked he also cleaned the other speaker, I can hear again and thought I was going to spend a pile. Nope, no charge, thanks fella lunch is on me tomorrow
Thanks to our daughter who recommended iDope we have had two iPads with cracked screens repaired. The first iPad had problems with the screen and the guys were quick to fix the problem and make it right. It works like new. They did a great job with the second iPad our son had dropped and we got a new screen, glass cover and cover to protect it in the future. There guys know what they are doing and I heartedly recommend them for your iPad or Mac repairs
If I could give iDope 7 stars out of 5, I would! Excellent to work with, they are tech geniuses. Any issues with technology, hacked social media accounts, etc. they should be able to resolve. I had my Facebook account compromised and was locked out for almost a month. They were able to find a way to get around my 2 Factor Authenticator codes that I wasn’t receiving due to the hack that occurred. Richard Gasperi knew exactly what had happened and went through the steps with me to reset, and reopen my account.
I had cracked my IPhone and Richard was so helpful and fast. He was very engaging and professional. He had my phone fixed in 5 minutes and it looks better than ever. The building itself is really awesome, very nice design. 12/10 would crack my phone again just to be able to have the pleasure of working with IDope in future.
One of the keys on my Macbook Air broke, and I tried to fix it myself but only broke it further. Called iDope, despite the kitschy name, because they were open late. Richard quoted me $10 and 10 minutes for the repair, and he kept both those promises, even though the repair ended up being more involved than expected. The time from when I first called them to when I got home was less than an hour, including travel time. I sincerely recommend this business. Richard is knowledgable, friendly, and professional, and he did a great job fixing my computer. Thanks, guys!
They helped my daughter diagnose a problem with her laptop, turned it out it didnt require a repair! No charge! Super honest!
Great place to get your MacBook fixed. They had my MacBook fixed in under an hour. Some places said it would take a couple weeks to even get the part in stock. Great knowledgeable staff that are willing to help when in need of a repair for any electronic device.
Today, Richard replaced my iPhone 7 Plus screen. He was professional and kind. I was in and out in a short time. He made sure to take care of the inside of my phone and make sure that all of the parts got put back where they belong. The store is clean and there are lots of good choices for cases and accessories. I also found out that they can replace my battery! Side note: They have an interactive african cichlid (the fish) which I loved.
Super friendly and fixed my issue under 30 minutes. Great job all round! Thank you
FIXED MY COMPUTER DURING FINALS IN ONE DAY!My computer got the blue screen of death right before I had to submit a massive assignment. I took it to Richard at iDope and he got it back to me in one day! He said it usually takes a little longer, but he knew I was in a tough spot on time so he made it a priority. I couldnt recommend them higher. Not only did I get my computer back fast, it was the best price in town! My computer is even faster than it was before because of the new SSD. If I ever have any issues with a phone or computer again (fingers crossed), Im driving straight to iDope.
Amazing customer service. Knowledgeable, professional, and helpful. Definitely recommend this place if youre looking for great service.
Friendly gentleman, the work was fast, and the prices are very very reasonable compared to other places. I actually paid less than what I was quoted. I would recommend anybody who has a phone or a laptop / computer problem call these guys first before calling another place.
Always willing to help and have amazing customer service!! Will continue to have my business!
Highly highly highly recommend! The senior technician, Richard, is extremely good at what he does, and he will tailor his services to your exact needs for very fair prices. I own an older Macbook Pro that would have cost nearly $700 to replace the computer screen (the backlight quit, but my LCD display worked fine). Richard brainstormed more affordable solutions and he took apart my screen, worked his magic, and was able to get the backlight working again and saved my screen. Richard saved me hundreds by fixing the root of the issue - the backlight. By FAR the best tech repair center in Tallahassee. Excellent customer service and elite work. 10/10!
This place is awesome! I came in to get my phone fixed and they were very transparent about the pricing. In addition, they reviewed all the options with me and they even recommended a less expensive option for me that actually involved me not using their buisness. They are really looking out for the customers best interest. Love this place!
Reconnected my Dell m4500 alt keyboard for free. Idope.
I cannot say enough to thank Richard at iDope for helping my daughter with her computer. School is so stressful for students due to Covid and thanks to his kindness and professionalism she was able to get her computer repaired quickly so she did not get behind in her studies. I would highly recommend iDope. Thank you again Richard, you are a lifesaver!
Friendly and fast service! Prices are very fair! Highly recommend!!
Richard is hands down the BEST. I am so grateful for his presence on Gaines street. He is very underrated. His knowledge and expertise in all technology blows my mind. This guy needs a pay raise. #payrichardmore #promotion #idopeismoist
Josh was very professional and got the job done within minutes. Amazing service
Richard’s acuity and knowledge on his topic is nonpareil to any other ancillary technological fixing company.While walking back from work I spilled a raspberry white claw on my phone in my North face backpack.Meeting with Richard, I was lachrymose and melancholic on the thoughts of having to buy a new phone and I know I was difficult to deal with.Richard’s million dollar smile and comportment never changed and he quickly got to work, making my onus his own.I’ve learned my lesson on raspberry white claws, but would go back to him in a heartbeat if I ever have this problem again.
AMAZING!!! Great staff, great service, knowledgeable, kind, expert at a fair price. They easily retrieved the data off my pc laptop and saved me from my blue screen of death issue. They set some realistic expectations from the beginning, but completely overdelivered on those expectations. Id highly recommend to anyone from tech savvy to tech intimidated. Mac or PC, iphone iPad or Android, they seem to know their stuff. I am an extremely satisfied customer and as a college student, the quality this business provides for its price is excellent. If their lack of a single negative review is any indication (at least at the time I am writing this) you should go here for any of your tech needs 👍
Great service and products! Thank you for fixing my phone!
Stellar cell support! Kept my old IPhone 6s running well past its expiration. Thx!
One morning the inside of my laptop screen went completely white and static looking and the only place I could go to was iDope. The person how helped me was very friendly and ensured that he would fix my laptop screen by the end of the day. He even went as far as waiting a bit after closing for me to show up to pick it up before labor day (or else Id have to wait til tuesday). I would definitely come here again if I have any more issues with my laptop.
I had an iPhone issue that was a real bear. I took it in, and they spent over an hour but finally got it good as new. Fast, friendly, professional. Highly recommend..
Another shop tried to charge me 80 dollars to fix my earpiece issue on my iPhone 11, idope told me to just come in and they will clean it for me for free. When I went they had it cleaned in a matter of seconds.
I do not write many reviews, but this place exceeds expectations. They fixed my iPhone x camera for a fraction of what Apple was going to charge. When I needed a screen replacement for an iPad, they had the necessary part overnighted at no additional cost. When I asked about a battery replacement they gave great advice and educated me about the decision rather than try to sell me something I didnt need. Great integrity, great prices, and great service.
Richard is the best and will fix anything !!! A total G and Haruna is extremely helpful and friendly. Love the staff!
They were great polite and fast and very affordable .
I had the nightmare happen of the classic spilled cup of water over my laptop and the guys at iDope took care of me right away! From the initial call to the pickup, they were professional, honest, and explained to me in detail everything in a manner that I, a non-tech person, easily understood. The store was very organized and clean, and the one or two people I encountered were safely socially distancing easing many nerves around our current pandemic! 10/10 recommend and will be returning for any other tech problems I may encounter in the future.
Awesome customer service. Great prices. I might include them in my will...
Seriously the best, easiest and most helpful people to work with to get things fixed. quick too!
Beyond pleased with the service at IDope! Richard was so helpful, I would go back here for all my repairs.
Josh was very friendly & knowledgeable!
Honest. Good people. My sons iPhone got bent beyond repair, but they were helpful, friendly and pointed us in the right direction. Highly recommend!
Professional, quick, and A+ on customer service. My phone wasn’t actually broke. He could have sold me anything and I would have bought it to get it working correctly. Owner is honest and I highly recommend them.
Richard saved my iPad from the terrible mistake Computer Repair Doctor had made to it. Hes really informative, laid back, all around good local guy. THEY DONT ONLY FIX APPLE PRODUCTS!! Call and ask for Richard hell give you more than the information you need
Dropped in to see about having my charging port replace and the gentleman working told me I didn’t need a replacement just a cleaning. He cleaned it for me in 2 minutes and sent me on my way, no charge. Good business because I Will definitely be back!
Would give more stars if I could. I have only had the pleasure of dealing with Richard Gasperi, but he was more than enough to make Idope of Tallahassee my permanent repair shop even AFTER moving back to south Florida. He is veryyy professional, kind, knowledgeable, and honest and I genuinely recommend his services to anyone before going anywhere else. Period.
While I rarely leave reviews, I can’t recommend these guys enough. I took my wife’s iPhone in with a cracked screen along with my MacBook Air which was having intermittent start-up issues. The iPhone screen was replaced in 10 minutes before we left. We left the MB Air and it turned out to have minor water damage. Richard was able to replace the one damaged component on the logic board. iDope is one of the few shops that do component replacement, most Apple repair places would have required a logic board replacement, at a cost 3 - 5 times higher. These guys are personable, trustworthy, and know their stuff.
The service was amazing and super quick! I’d always been familiar with the business but never had to use them until now and I’m grateful they are here! Great vibes and a great fix!
Josh was great, he diagnosed the problem with my daughters macbook, gave us some options with regards to the solution, and we were able to make an informed decision. I will definitely use their services in the future, highly recommended!
Really amazing, trust worthy and effective professionals! They helped me diagnose my Mac and get right to the actual problem unlike a couple of other places nearby. Richard was extremely helpful and cared a lot!
Great service and awesome staff! Richard was very helpful and friendly. I will definitely be coming here again for all of my tech repair needs!
I took my phone in expecting to pay at least $70 and the guy who helped me (cant remember his name but everybody in there is cool) told me it took him no time at all and not to worry about it. Ive had my phone fixed here a couple times over the past few semesters and they have always been the best. Cant recommend them enough
Awesome! Would definitely recommend them! Staff is very helpful!
Great service, awesome staff.
Amazing customer service, excellent care with my device and very patient and respectful throughout the entire process. Make sure you ask for Richard, he’s the best. Best phone and electronics repair in Tallahassee hands down!!!
The have the coolest iPhone cases and always have. They’ve fixed my phone a could of times and they’re quick
This place has helped me twice now with replacement of my phone battery. It still works very well and I got it at a great price! Would definitely recommend these guys for phone repair.
They are fast, sufficient and go above your reasons for coming in. They even took the time to educate me on the issues I was having with my macbook, which I thought was really helpful!
Very helpful. I was in and out within 10 minutes with my phone fixed.
Costly but effective
Currently using my computer with a WORKING SPACEBAR to write this review of this lovely store! Richard was very welcoming and was able to fix my keyboard in a few minutes :) now I dont have to smash tf out of my space key to get it to work THANK YOU!!!
Can’t recommend this place enough. They’ve always helped me out quick and efficiently. Super cool people here too!
Richard was amazing!!! Phone works again! I have been coming here for years and they are always willing to help.
Josh is amazing. Super helpful and friendly. Definitely going again if I ever have a tech problem
Awesome place. Great customer service. Truly cares about people. Was quick and efficient. I am very thankful.
My dog peed on my laptop TWICE and iDope was able to fix it both times. They’re not only compentent but also extremely kind and considerate letting me know the progress of my laptop consistently and being very empathetic when I came back after the first unfortunate pee incident. Richard has been amazing and I got my laptop back at a fair price and fairly quickly.
Great store and super friendly staff! Very helpful and informative, will be returning.
Honestly the best store in Florida you can go to for just about anything! Been a loyal customer since 2010.
No problems what’s so ever, great service and people and I feel safe with my new fixed phone
IDope will always be my go to place for iPhone and computer repairs! Great customer service and staff. They were able to answer any and all the questions I had. Can’t recommend this place enough!
IDope and their staff are amazing! They are miracle workers. No matter what problem I have brought to them, they have fixed it quick. Customer service is always incredible with the helpful, friendly staff!
Richard was very professional and fixed my phone screen in under 20 minutes. Will definitely be making a trip back to IDope Tallahassee soon.
Richard is extremely helpful! Helped me with a new screen protector! Thanks guys!
Very good customer service and very respectable and very kind I enjoy my experience and previous visits here
Took my phone into iDope and Josh did amazing, I will surely return.
I had a great experience here. Richard was really friendly and attentive. Thank you!
I’ll definitely by using iDope for any future repairs ! He did an amazing job and the wait time was only 30 mins ! Great place !
Friendly fast affordable service 😉Definitely will come back !
Came in for a fix and Josh was able to help me Instantly. I’ve been here a couple times already and Ive yet to be disappointed. Made my day. :)
Prompt and super courteous service with expert expertise (as opposed to the trial & error tested with apologies and duct tape expertise)Definitely recommended for advise and work on your device(s).
I brought my phone in for my screen not working, and within 20 minutes i walked out with a fully functioning iPhone X!
Clean and convenient location. Richard was kind and helpful.
Great service. Justin listened to issue and solved the problem quickly. What not hesitate to use in the future.
IDope is a great company with good prices and a fast turnaround! I would recommend it to anyone that needs their technology repaired.
They was great
They were very helpful and i would definitely recommend for anyone needing a phone repair.
Honestly an easy process and I was also amazed at the knowledge this store has. Highly recommend this place for iMac repairs.
Justin was very helpful, friendly and efficient in helping me repair my phone! Would recommend him to any friend with broken screen!
Very professional.
IDope fixed my screen very quickly and provided excellent customer service!
Fast and professional services at reasonable price. Highly recommended.
Great customer services very polite and repairs in reasonable amount of time. Recommend to anyone.
Best place to go to when you have a broken phone! Extremely reasonable prices and he was done in 20 minutes. I am never going to go anywhere else!
Professional, knowledgeable, and dedicated staff, in an extremely convenient location. In addition to the standard screen replacements and repairs, they are also able to handle micro-soldering tasks, which is a rare find among similar repair stores.
Great service....I had problem in charging my phone few weeks ago...they cleaned the charging pot for free....
I came in today with a broken charging port on my MacBook and they fixed it in five minutes! Thank you so much!
Josh was very helpful and knows his stuff so I definitely recommend them. Make sure you ask for Josh!
IDope always has an honest solution. Unlike Apple who tells you to just buy a new computer they listen to your problems and I feel taken care of when I come into this store.