The staff at Cube Smart were very helpful and efficient. The unit was easily accessible. Thanks a bunch.
Convenience, ease of movement around and within facility. Nice people in the office!
The customer service at this storage facility is awesome! A guy named Jim is the local manager here and he treats you with respect, goes out of his way to make your experience just right. The facility is clean and very secure. I have full confidence with the security of my property at this storage facility.
Best Self Storage anywhere in my opinion. Type in security codes everything is gated customer service is excellent. Prices vary but all good. I felt all of my personal belongings were safe i did not like leaving lol
Jim was the best!! Very helpful and friendly!
Very easy process from move in to move out!
I have benefitted form the Space CubeSmart rents to us. The location for my Camping Trailer is secure and easy to access. I have never had any billing issues and the people managing the place are helpful and friendly.
Outstanding customer service! They really took care of me.
Great facility. But once charged our debit card 4 times. Resulting in us being broke and made us late in our rent
The entire experience was quick and simple. There were no hidden fees or rate hikes. It was easy to begin renting the storage unit and it was easy to cancel it when I finally purchased a house. The unit was clean and our belongings were kept safe.
Great staff. Fast & orderly check in. The storage unit was very clean, as was the facility in general. Excellent pricing as well. I highly recommend CubeSmart.
Security gate doesn’t work. And hasn’t in at least a year.
Super easy to get a storage spot and very friendly staff!
Conscientious ownership and employees, clean grounds, very simple.
The store manager Tee provided an excellent and seamless new customer experience.
Easy to sign up, clean and sanitized office, clean and well kept storage area!
Very courteous and helpful staff.
Great customer service units inside are very clean and they just put a Fresh coat of paint in the outside
Was easy to move into. Cannot speak to what it takes to move out.
Nice spot for price.
The whole rental process was easy and the representatives were helpful.
Didnt have to worry about car
The process was easy and straight forward and I got set up very fast, the staff was very nice and helpful and the prices are affordable. The welcome package was also a nice touch.
Friendly staff nice and a place to store stuff. Only downside its a few mile to the East of Tallahassee.
Rental of unit was smooth and easy. I used the convenient reserve ahead of time from website and paid at office upon arrive. Ashley was both friendly and helpful. I rented one of the smallest cubes. However with good boxes and being organized it is holding more than i thought. Security is good with fenced area and gate code entry. Would definitely recommend renting here if needing extra space for storage.
Staff is excellent. Stored with them for a year and not one issue! Ashley is a fantastic manager and the rest of the store is immaculate! Definitely recommended to friends and family.
The BEST self storage service in the area! Daniella is a sweetheart and helped us in every way. Such a pleasure to work with. Couldnt ask for better customer service. If you are out of state and moving to the area please contact them. They were willing to work with us when others wouldnt or couldnt. The site is clean and secure. We wanted a closed in unit big enough for our boat and they delivered and even worked out a great discount. Cant recommend them enough. A+
Great staff, very friendly and clean. Will use them for all my storage needs. The manger Ashley was awesome to work with. Thank you.
No issues in move in or moveout very simple process and great staff!
Very smooth process, everybody very helpful and very professional.
There are 2 CubeSmart locations in the city where I was storing. The one where I was scheduled to be had problem and couldnt take me. The other location had an opening. Customer service is generally good. Unfortunately, they would not price match the first location, which had a lower monthly fee. The unit is clean and easy to access.
After checking around I found cubesmart was not only cheaper than the others but went out of their way to help me many kudos to cubesmart. I would give them 5 stars any dayVery satisfied customer.
I had no issues with the storage facility and the people were always helpful.
Good service. Nice storage unit. Very secure and clean. Just be mindful they will get you into the unit for a good price, but there will be prices increases. We started out at 160-180 and ended up at 210. We were there about 2 years.
I know this place very we. Worked there for 6 years. Watched it be built from the ground up. Great facility.
Ashley was absolutely phenomenal and made the entire process super easy! After the numerous calls I made around Tallahassee checking availability and pricing, Ashley was a much needed breath of fresh air that afternoon . Her friendly and easy going manner was so appreciated and truly helped put me at ease about storing our belongings.Not only do they have great customer service, they also have the best prices in town. Everyone I spoke to, whether it be over the phone or in person, was very friendly, knowledgeable and ready to assist in any way possible. I would highly, highly recommend CubeSmart for all your storage needs! Call and talk to Ashley or Daniella, you will not regret the decision. :)
Best ever. I cannot believe how quickly and efficient i got checked into my new unit. It has poured rain all day and my unit was perfectly dry and clean. So happy with the size for the price. Made my stressful move very easy.
Great Storage space, and great personnel. The price was very reasonable. We had trouble maneuvering our moving truck, and the staff helped us a lot. We definitely picked the best storage company in Tallahassee.
Customer service was extremely bad and the price was way to much for what I had
The CubeSmart storage facility is an excellent place to store stuff as your moving or relocating business. The customer service is top notch and they go above and beyond your expectations. They have the lowest storage fee in all of Tallahassee, FL and will not disappoint you. Go check it out or when needing more space for your stuff call CubeSmart.
I like the location I like the fact that its secluded and the manager inside was very very helpful and knowledgeable
VERY EXPENSIVE - one time $24 administrative fee??, mandatory insurance (cheapest is $12 which covers $2K of possessions), each unit itself is already pricey but I ended up paying an additional $50 in these hidden and one time fees! Basically a way to “rape and pillage” the college communities since this is the largest clientele in Tallahassee!To make matters worse, I was told on the national call line that if another smaller unit became available before I arrived at the complex in Tallahassee the next morning to do my paperwork then I would be put into that unit instead. Another unit, the exact size I needed actually became available but, I wasn’t put in it. Instead, I was told about the unit but then told that it was reserved by another customer in the morning. When I explained that I was supposed to be put into that unit, the clerk stated “Oh, I’m sorry but the customer that just walked out reserved that unit so it’s been taken”. Apparently, the customer service reps on the national call line will tell you whatever you need to hear in order to get/keep your business so because of that, I ended up paying an additional $100+ for a HUGE unit that I didn’t need (in a 10 X 20 and needed a 5 X 10)!The best advice that I can give to future customers is to plan way ahead & reserve a storage unit @ a storage company that provides better customer service, has a variety of storage units in various sizes (mine is NON-climate controlled even though it still cost be $150 for the unit plus $50 in hidden fees!), & the employees follow through w/what they tell you they can/will do for you!!
Dont pay Cube Smart to park a trailer, travel trailer, car, or anything not covered. This location has a buzzard problem, and the buzzards will destroy the roof of whatever you park here. Cube Smart will not provide any refunds once you figure this out, and will not cover any damage. On top of that, with this known issue, you would think they would be cheaper than other storage locations, but they are not.I would definitely NOT recommend this place. Find somewhere else to park your trailers.
My experience with CubeSmart was one of the best. After calling multiple places and getting rude and unhelpful people, walking into CubeSmart and meeting Ashley was a breath of fresh air. Ashley was so helpful, knowledgeable, and friendly in setting up my reservation to ensure I got exactly what I needed to fit my needs. I was having a POD delivered to get it unloaded into storage. The day of delivery Ashley and Mike went above and beyond to ensure I had a unit where my POD could be dropped right next to it, making unloading it a breeze. The facility is well maintained with lots of good lighting when accessing after dark. The biggest plus with the nice facility and amazing customer service is the unbeatable low price. They were at least $25/month cheaper than others I looked into. Thank you to the CubeSmart team for helping make my move that much more hasselfree.
The staff here is extremely courteous and professional. I was a tenant for 3 years and never had any issues whatsoever. They also give back to the community throughout the year and supports our troops. I would easily return here should I have need of a storage facility ever again. A++
Great management and very clean!
Quick and courteous service. Only place that had exactly what I needed for storing my car in a well maintained and secure facility. And as a plus they do military discount. Highly recommend.
The staff is super nice and helpful. Out of town a bit but saved a lot of $$.
The staff is fantastic. Mike and Daniella bent over backwards to help me with all of my issues. The place is clean and seems secure.
Staff is always friendly and very helpful. Ive used CubeSmart before and I liked it and felt like my belongings were safe there so I returned again.
Great staff. They go above and beyond evertime I go there.This is an update. We have finally found a home for our stuff so have moved out after almost 4 years. At one time we had 4 units. This is a very nice facility. Mike, Ashley and the staff have always been great, bringing us bottles of water on hot days and always being courteous.We would definately recommend this place. Thank you guys
Service was simply awesome. The units are super clean and appropriately priced. Great customer service. Jacqueline at store #6075 in Saint Agustine went above and beyond to assist us which was a welcome gesture in the mist of a stressful and complicated relocation.
I was greeted by the managers who are some of the nicest people in Tallahassee. Its very clean and safe. As well as being a fantastic deal. And now I can buy stamps there, and ship boxes. Very nice.
Great service, staff was really helpful setting up the account and showing us the unit. Friendly and courteous every time we go and thankfully cold water bottles on hand.
It was very refreshing to experience professionalism at its best. I was extremely impressed with the entire operation!! I must say, I made a great choice!
Always friendly service. One small thing. Your software puts the first day of a new rental as the day when you wrote the check/visited the office, instead of a future date that the customer requests (next Monday, the first of next month, for instance).
Overall OK. Too many add ons to the monthly cost from what was quoted. Based my choice of this location on false information. By the time I got there to rent the unit the other (cheaper) place was gone. Full disclosure of all costs should be stated up front. I feel like I was deceived into this location. I was told $212.00 per month but when fully charged it is $239. Markups and add ons are too much.ALSOThe account was set up with my name spelled wrong. Last name is Cooksey, not Cookesy
Very clean and safe storage. Staff is tremendous and extremely helpful. Well worth the short drive down Apalachee.
The manager Mike was very helpful and super nice. I am glad we didnt go anywhere else. He is a great asset to your company.
Delightfully, personable staff. Helpful and knowledgeable of property services. Accommodating to renters of multi-units and consolidating info and discounts.
Customer Service is great! Units are clean! We have been very happy with our choice to rent our unit here!
The best storage facility in the Tallahassee area. Always clean and secure. Steve and the staff were always there for any assistance that I needed. Thanks again.
We have utilized Advanced Moving and Storages facilities for over four years. We have two climate controlled storage units and have stored a boat there also. We are very pleased with the assistance we have received from Steve (the owner) and all of his support staff. We have had nothing but very pleasurable dealings with them. Their upgrade to the climate controlled units allowing access after the normal office hours is the most beneficial thing thqt could have happened for us, other than a reduction of rates (just kidding on the rates). This has allowed us to have access to our units on weekends when we would have not otherwise possible. That was a great plus to the renters!!!
They were awesome! We had a very intense deadline and could not have met it without their help! Thank you! Thank you!
Very good with customer service skills
Great customer service. I appreciate the way the manager explained everything to me and such a convenient price best one I could find closer to me.
This is a GREAT way to begin a new adventure. The first stop is always getting storage. Well, Cubesmart made the experience very enjoyable. Thank YOU Delvis and the professional staff in Tallahassee. You guys are phenomenal and helpful and all about the customer.Well Done!!Dennis
Very clean climate controlled storage and friendly customer service
Ashley is always helpful helped me out when we was behind gave me the best customer service always keep me updated just love her and Daniella
The office staff is detailed and timely. Units are clean and easily accessible.
Great customer service. Super nice and very speedy!!
Daniella helped me out of a tough situation and she is a beautiful angel of a human being!!!! Someone give this girl a raise. A+ staffing choice CubeSmart.
Really nice facility. Well keeped. The customer service was wonderful. My husband who is beyond picky was impressed.
Excellent customer service and very professional. Delvin explained the process and rules of the facility very clearly. The facility was clean and inviting.
Office personnel very helpful and friendly, Space as described. My only complaint is the narrow road between the 2 buildings H & I Space, Hard for me to navigate my truck to the space. When you turn in the road for I space the dip caused my trailer and the back of my suv to bottom out on the road. If I would stay long term I would move to a different location with better access. as for a rating I give a 4Good Security, Friendly People, Clean Grounds.Thanks,Tonyd
CubeSmart employees were friendly and professional. We felt very comfortable with them and the storage unit was just what we needed. I would recommend them to anyone.
Great service nice clean units
The lady that helped me was great and the unit was clean and ready to go.
The storage was near my house and the staff was very friendly.
Very friendly, reasonable prices, good facilities. Perfect for what we needed.
I am really satisfied with the price of the storage unit. The customer swervice has also been been exceptional!
Very helpful & kind manager & staff! Top notch people & facility!
I have always had an excellent experience with CubeSmart and the person who I worked with, Delvis, was really great. Thank you ((:
Its the best storage I find in tallahassee fl,I recommend anyone to this, they hav amazing deals
The Tallahassee location on Monroe and Monticello leaves a lot to be desired. The staff is unprofessional, ill informed and not customer friendly. Stay away, go anywhere else, just not here.
It was a great experience. Staff was informative, curtious and helpful
Extremely nice lean and safe
GREAT SERVICE, CLEAN FACILITY, STAFF WAS VERY HELPFUL AND FRIENDLY
Great price. Great customer service.
Delvis helped me out when I needed 2 storage units on a very short notice. Even though most of the units were full, he was able to find me two to use right away. I used one on a Sunday and came back on a Monday to use the second one. When I arrived, Delvis said that he just had a unit vacated that would accommodate my needs by using only one unit versus two. This worked out so much better for me and it also came with a savings to me. Delvis is always looking out for what would be best for the customer. I appreciate everything that he has done. I only hope that cubesmart recognizes a great employee they have in Delvis.
Great staff! Quiet area!
The add ons to the monthly storage bill is ridiculousIts not up front
Great customer service!
Very clean, away from downtown and traffic but not very close to town if that matter to you.
😡Update!! $20 rent increase and we have only been in Tallahassee for a few months!!...this is ridiculous!! Currently looking elsewhere to store my belongings!!
Awesome service great Manager
Really loved NY experience in office and on the grounds, yet the answering service sucks and arent aware of local specials and were very unhelpful!
Great place!
Great professionalism, very helpful.
Excellent service and staff.