Very nice show room and even has a nice little car museum. They offer complete, quality car detailing systems of their own brand. If your car is your baby, certainly worth checking out.
Very cool store if youre into car care. Nice and helpful employees with a lot of product knowledge.
Outstanding customer service and an impeccable facility! I had some questions about detailing processes and products. Griots makes a wide range of products that fit any persons detailing needs, and their customer service rep was happy to help me figure out which combo worked for me. Their products are pricey, but well worth the cost if youre looking for the best.
I enjoyed the show.. I love the hot dogs and and your music was excellent it was excellent its the best Ive ever heard. And Im trying to get him to get me some apps of all his music I hope he does. I think he would definitely get paid for all his effort if he offered it for sale
Amazing products. Great service, including information and there always seems to be some deal or handouts when I spend a certain amount. They have outstanding customer service!
Walked in and no one even acknowledge that I was there. Walk around for about 5-10 mins and the guy working there said absolutely nothing to me. A few people walked in during this time and he greated them right as they walked in.Wasnt quite sure what to get since I have been here in a few years.Finally had a lady ask if I needed help, but didnt ask me about my car or what products I might need or anything helpful.Asked her for the price of some items cause not everything has the prices labeled (seriously, there isnt much stuff in here).So I ended up grabbing somethings. Just off previous products Ive used. And $90 later for 4 things!!!Seriously!!!
I want to give a 5 star review for Mel and the incredible customer service she provided us. Make sure to talk to Mel about all of your car restoration needs. She’s friendly, extremely knowledgeable and she took the time to listen to what I needed and she recommended multiple products to make sure I’m completely set. Best of all she’s a Lute alumni. Attaway Mel!
Headquarters for Griots Garage I wa more than Impressed! A vast variety of everything needed for car detailing! The best customer service experience I have had, Clair my salesperson helping me was very informative and helped me get everything I need to make my truck look like new! They offer free informative classes and have a nice rotating show room of Corvettes! To top it all off they have a Car show once a month!
What a cool place. I picked up some great products to make my car look like new.
Cool place! Cool cars inside constantly rotating so always different cars on display. Location is an awesome show venue.
They have everything you would need for washing and detailing your vehicle. They make their own products and you can get show quality results. The store itself is really nice and they always have beautiful cars on display. They also have an event on the first Saturday of every month called Caffeine and Gasoline, which is basically a car show including some of the owners cars and rides from other people in the area.
Great location for car shows and events. Nice building, clean parking.
Had a terrific car show at grios warehouse the people that were there from grios were excellent to work with and very friendly.
Ive loved Griots products for years. Cant beat it. But Ive always bought them from a local auto parts store. Was so cool to finally go to the shop in person. Plus they had McLaren, Viper, and a Mustang in the show room. Definitely worth the visit.
This place has the best products! While they do have a website and 1-800 phone number where you can also buy their products, I prefer going here to their flagship retail store. While they do not offer detailing services unfortunately, they do show you how to use the products you buy on your vehicle. The employeed and management are all very knowledgeable and very friendly. I will definitely be back!
Griot’s Garage and team provide world-class products, service and product support. I’ve been buying Griot’s products dating back to the 90s. Besides being well designed, they last the test of time. Some of their products, like Speed Shine, have become core to my car care. Rarely, when I have had a problem with a Griot’s product, they stand behind it, replace it and make it good.The Griot’s product line has defined a new standard of excellence. I’m fortunate that their headquarters store is located in my backyard, Tacoma WA. If you get a chance, check out one of Griot’s car show events, like Caffeine and Gasoline.
I bought the professional cleaning kit it was the best thing I did.
Great products... Good service... Will be back....
Amazing place. Amazing people. Amazing product.
I like the facility, it is well designed for car clubs and events.They have outdoor speakers And a DJ, too loud and the obsession with the 1950s is beyond me.Great products.
I just realized about a month ago that they have a shop in Tacoma. My wife says that Im not allowed to go in there by myself because the 2 times I did go I spent a 1k just so I could have all of there products for my home garage.Love this place and the people that work there freaking awesome and knowledgeable.
Excellent place purchase great products to meticulously clean your car. AAA+++
Griots is the absolute best. Each staff member Ive ever talked to is knowledgeable and not wont mislead you. None of them have ever sold me anything I didnt need. I go in, ask a question and what product they recommend, and walk out. One time I wasnt happy with a product and they switched the product for another. Exemplary employees.
I felt judged and there was a lot of passive aggressiveness when I asked questions about the DA system i was inquiring about and ironically the same thing I asked about happened to my DA the day I took it out of the box. The retainer clip for the cord broke just like the review said it would. Theres no crime and being a smart consumer.
Nice clean store. They sell a lot of there own label products. Staff is friendly & knowledgeable.
A Tacoma landmark. Their products are exceptionally high quality and come with the help of a knowledge staff.
Their products are top notch, their employees are professional and knowledgeable. This is probably the best place to get your car care products. They rotate the cars in the mini museum, so Id much rather visit this physical store instead of ordering online. The first of every month they also offer a small car show called caffeine and gasoline
Best CSR experience I have ever had from a garage. Will go back for all my detailing needs.
Great products and an awesome collection of cool cars
Ive been using Griots products for about 6 years now. I went in last month and picked up another gallon of the Speed Shine. I rode my Harley Freewheeler to get some advice on water marks on the paint. Stevie went out and took a look. She recommended using some Correcting Cream and it did the trick. I think Griots has great products and the staff are the Best!
Best products for auto detailing and for working your garage into a easy tech car care hangout.
Griots Garage products are the best automotive detailing products on the market. If you live in the Puget Sound area, you should definitely check out their showroom and retail product store. They have products for just about everything you need to take care of your vehicle(s) and their team members really understand the products, how to properly use them and can help you decide what you need. They help by showing you what you could use, what is suggested, that is, but arent pushy if you opt not to purchase it. I highly recommend their products if you want to take care of your show car or even your daily driver.
A store that understands customer service. Excellent information and patience whole you figure out what works best for your needs.
The staff are amazing, I always find exactly what I am looking for.
Always great cars and people!
If you love your car.....!
Griots has the best detailing supplies anywhere! They are always very kind and knowledgeable.
The flagship location with a rotating car collection and regular car events. Worth a stop any time. I had great service and they can even show you how to use the product on your car. If you show cars you probably use their stuff. We are lucky to have them in the area. They are a huge supporter of the car culture. Check out their caffeine and gasoline events for a great time and its free!Their products are high enough quality that you can use on an exotic or show car but priced low enough to use on a budget. I wont trust many brands on my car and they are always my first choice.
Great place for every car enthusiast, great products!! The staff is very happy and most friendly and helpful...😀😀😀
Products are top notch, customer service is great. But I usually go to see the beautiful cars that show up too.
Great customer service, and amazing products! I always walk out spending less than expected 😊
Great place for all of your car care needs. The staff are knowledgeable and friendly, plus they have amazing vehicles on display.
Update carnauba looks great. I hand washed the wipes they came out really clean. Initial review: Great products. I just washed my UX250h exterior today for the first time with the wash and mitt, then dried with the super towel. Unbelievable. Looks better than when came from the Lexus dealer. Should have taken a pic while still outside. Cant wait to carnauba wax the exterior then do interior for first time...Only drawback is looks so good is going to provoke more jealousy and road rage among the Salt Lake City yokels. Youd think I am driving a Ferrari. Thankfully got a 4K dashcam. Is why like to shop up in Park City. A UX250h is no big deal with all the exotic cars around.
I always enjoy going to Griots! They offer so much to the car care community such as their car care classes, the cars on display, caffeine and gasoline and other car shows. Plus their staff is always so nice, helpful, and knowledgeable! Griots helps me with all my project needs!
This was my first time there, and it was well worth the drive. They had everything I was looking for, and the cars in the showroom were beautiful.
Good got everything I wanted at 1 store.
Can’t believe I haven’t left a review for these folks yet!! I love his place and use only their products on my cars (after trying many different ones). The store is great and the staff is super helpful! I recently called regarding what product to use and they were happy to recommend a product from a different company to fix the issue I was facing. The person I spoke to was very knowledgeable and helpful! I’ll continue to buy product from these folks forever! Their Tacoma store is also great and they’re happy to do demos of their product too!
Always a treat to visit the flagship....
Cool cars, great products and knowledge
Great products and beautiful cars on display!
Good service.
Amazing customer service! Came in on my m3 and asked if they have any products I could use to remove green streaks on my trunk lid deep in the clear coat that occurred from me rubbing a green microfiber towel with alcohol to remove 3M glue. The gentleman took at look at my trunk lid and had me pull the car into their garage. He used a polisher and compound to clean up my trunk and remove the green streaks, that I couldn’t remove myself, for free! The results were immaculate! Very pleased with their customer service and work. Definitely coming back to buy a polisher and their products to do a full paint correction on my car. Highly recommend this place for all your detailing needs. They are very knowledgeable and professional.
If you have an extreme passion for automobiles this is the place where youll find a business that shares your passion.
Beat car care products available.
Very cool place! Legendary race cars inside. Products are absolutely top notch. Was also lucky enough to see a 2017 Ford GT in the parking lot as I was leaving. Staff was super helpful and friendly. A must see.
The best customer service and support I have seen among all the car detailing brands. Professional and helpful. Both of the general helpline and the Tacoma flagship store.
Great place to shop. Their products are the best. They always have a group of classic cars on display which they regularly change. My husband has classic cars and I like to do the detailing on them and I use Griots products exclusively.
Man what a cool place, a car detailers dream very cool place to be, highly recommended meet location
Super friendly people with a really nice location. The staff is helpful and willing to help you with new products.
Always a pleasure being there!
Awesome place to visit.
I ordered a complete car care kit for my sons birthday and never received it, called and emailed them to no avail. They have the worst customer service! The people that work their do not care!