My brother had bailed me out a few months ago now through Aladdin. I know anyone would be appreciative of getting out of jail, but from what I understand it was a fairly simple process & they were understanding.Every interaction I have had with Aladdin Bail Bonds representatives was very quick, simple, and with an understanding attitude. Based on my own personal interactions with them and understanding of the industry they would most certainly get a 5/5, however;A representative had told my brother that my bail was $5000 instead of the $3000 amount set by the judge. Anyone familiar with the bail process knows that if you go through a bail bonds agency, the party posting bail only has to pay 10% of this (except in certain cases, such as not appearing to court hearings). This meant he was made to pay $200 more (on what should have been $300) to post bail for me.Additionally, according to corrections staff processing the paperwork, the bondsman in my case did not file paperwork correctly resulting in the bondsman having to arrive to the facility at least twice in order to provide the proper documents required before I could be released. One corrections officer even told me in a confident manner, that it appeared the bondsman was new or undertrained. This mishap resulted in me awaiting several more hours in intake/holding cell before being released.Overall, I give Aladdin Bail Bonds a 4/5 rating. I understand that miscommunication happens, and everyone involved in legal processes (such as bail, law enforcement, bail bondsmen, even attorneys/lawyers) will make mistakes. However, despite the given errors, Aladdin Bail Bonds representatives have been understanding, responsive, and friendly.
Welcoming and non-judgmental .Brittany was quick and efficient. Only issue is I received a bill after paying the full amount stating I owe 200 more in the mail 3 weeks later after no Missed Court hearings or warrant
Great, quick, professional, and friendly environment. The whole office was polite and provided all the information I needed. Nick and Matt especially were thorough with the paper work, and answered all my questions clearly. I’m glad to be doing business with these guys, 10/10 service.
Shannon and Jessica took good care of us. They were friendly and quick to have the bail process happen. They have great rates and amazing people to work with. Thank you!
Giving out great deals on bail bonds. Best deals in Tacoma
They were very fast and took the time to explain everything to me as it was my first ever going to a bail bond. She made the process very pain free.
Adrian & Shannon helped me out and I was impressed with their knowledge and they were very professional. In and out super fast I appreciate it
Brittney Moore was amazing and went out of her way to make me feel comfortable.After talking to several bail bonds I was excited to be able to work with her, Because she made me feel like she wanted to help and not somebody that was just looking to make money off of a bad situation, Like some other places made me feel.I recommend calling a Latin billbones right away and not wasting time with other places they were able to serve me all the way in kitsap county!
Matthew was an awesome bail bondsman he help me get out of jail fast .. thanks for helping Aladdin bail bonds .
My first time dealing with a bails bond I was trying to get my husband out and was and still is the worst and last time I’m dealing with this …. Instead of making are Situation better they made it more stressful Shannon bells was fast to take the bail money my husband was released and taking to another jail so long story short he didn’t even get to step foot out the jai… when I called the bonds to see what happened they made it even worse my husband is still sitting in jail and I haven’t heard from them or if I’ll get my 2000$ back
Got my little brother out hassle free and quick Brittany Morre was a huge help and very professional would use them anytime But hopefully won’t have
Mathew went the extra mile for my son was such a blessing to get my son were he needed to be instead if walking 20 miles I so appreciate u thank u so much
Thank you so much Celia for being easy to talk to and getting me out of there quickly. You guys are life savers🙏
Very nice. Easy to deal with. Prompt service. Aladdin is the only place I would ever use. And recommend to everyone
Fast, friendly and professional about sums it up. If you need to bail someone out or if you happen to find yourself on the wrong side of those steel bars, call Aladdin Bail Bonds. If you have a military background bring your DD214 to get a nice discount.Unfortunately I was on the frequent flyer program with Aladdin and they ALWAYS got me out quick and hassle free
They have been very patient and understanding with us in our situation. Thank you Aladdin!
I just want to say thank you for trusting me on bailing my friend now and you did get paid I appreciate that thank you very much God bless
I put up four thousand dollars to bail a friend from jail the agent Annette costoro was court ordered to return one thousand dollars to me since the cash was mine. She did not do so even after asking me for a picture of my I d.She returned m y money to the guy who signed to get my friend from jail now Im out the thousand dollars and I would never recommend giving any cash to Annette costoro she is a liar and a fraud and does not have any kindness in her heart she treated me like I was a dirt bag
Its rarely 5 star and even 4 stars takes a strong constitution when its a bondsman.i appreciated the thorough explanation and the associates making sure that all was understood. The only shortcoming was they didnt want to be where I needed them until the next afternoon. By court the next day the situation had worsened and my cost more than tripled. A willingness to go a little further for the customer would have been nice.i guess the extra money was too much for their work ethic. Still 4 stars were appropriate. If you have ever used a bond company and the courts were involved you would know that it can be much worse.
I have been the person getting bailed and the one paying the bail. Either way Aladdin has always been professional and timely.
Brittany Moore Thank you Soo Much!!! for helping me get my guy out of jail Aladdin bail bonds rocks! ask for Brittany Moore she rocks at her job!
They do everything in their power to get your loved ones out of jail & back to their lives
A friend was well detained, we were all stressed out over it. We met with Brittany and OMG she is absolutely amazing... she has a great attitude, very professional and honestly great at her job... I was very impressed. She made a very hard time easier to cope with as she walked us through how things work and what would happen. Thank You Brittany
I had called a few other bail bonds before I called Aladdin. After talking to Kassandra I knew this was the one I wanted to go through. I am out of state, Kassandra explained everything so clear. There wasnt any confusion. So easy! Kassandra was so helpful, caring, and got my person bailed out so quick! IF I ever need a bail bonds again ( hopefully not) I will definitely go through Aladdin. I recommend them to anyone that wants to be treated with respect and care. No regrets here! Thank you!!
They Always get anyone I call for out in literally hours! Theyre the best and Ill never go to any other bail bondsman again! Aladdin youre seriously the best!!
The ladies that I spoke with on the phone were very helpful and nice to deal with.
Was da gr8ts experience i evr had wit a Bails Bondsman, Jessica went above and beyond the call of duty: She gave her 210%; Thank you for Helping Us, We appreciate YOU: HOPKINS& COE FAMILY😁
I let my stress get the best of me which was out of character. I personally want to thank Annette & Shannon I appreciate your patience and support!
Hard to work with when trying to bail my fiance out, spoken to several people which all have said different things and been inconsistent with what is needed.... overall disappointed and let down being Ive always gone thru them-but seems like that doesnt even matter.
Very reasonable. Will work with you. Very nice people.
Hands down Annette was very professional and friendly. I was locked up and had no ones phone number to call and get me out. Annette worked with me and was able to send out a few messages on my messenger. And not even one hour had gone by and I was bonded out. If it wasnt for her Id be stuck in jail waiting for court all weekend. Thank you Annette for making this experience go so smooth.
Stewart was wonderful! It was my first time using their services and he walked me through every step and made sure I had a good understanding of the terms and conditions. He was very professional and was very personable! I am very happy I decided to go with Aladdin bail bonds! Thank you Stewart!
Always willing to help me get my husband out of jail
Alladin I love them they are nice people that only want to help you even if you cant make your full payments with them they work with you Thanks to the team at Aladin for bailing me out and being patient
No one would help us out because we are from out of state they took the chance with us and we are so appreciative for that. The agent was very quick and helpful. The paperwork process was easy to do.
Hey they are the reason Im clean today so thankful
Hard to give five stars to a bails bondsman. But if youre forced to go through it these are the guys you want with you.
Didnt call but I know who did!
They were very helpful. They were open late and understanding about my circumstances.
Very compassionate and went above and beyond to help me
These people have always been good to me they worked with me to get my boyfriend out allowing me to make reasonable payments after the initial payment. They are always friendly and helpful. Luckily I did not need them this last time I called but I am really glad to know they are there if I do.
Cassandra was very professional and did a great job at explaining and making sure everything was done right and helped my mom threw it all who is not great on her phone thankyou Aladdin bails bonds for helping me out
If you have a friend or family member in jail, I highly recommend Aladdin for help getting them released.I hate to admit this, but Ive had to use bail bonds companies multiple times in multiple US states. Aladdin so far has been the absolute BEST company Ive ever had experience with.Annette was extremely helpful to my girlfriend when she called them for help to get me released. They worked with us given our unique living/financial situations. Upon being released Cella was very helpful and informative.
Very professional and pleasant to work with.
Classic bail bond place one of the better places in Tacoma in the bail business.
They r nice and professional
Couldnt have been more pleasantly surprised by service . They helped me out when it was late at night and during the beginning of Covid 19 so for that i am very grateful.
They got my paperwork incorrect ;) I got bailed out as someone else hahahahaha
Awesome 😎
Worst experience Ive had to date, customer service was like night and day depending on which staff member I had the pleasure of speaking with. Out of the five total representatives that assisted me on the phone at various intervals throughout a two week period, one rep said its not worth it for us to drive to Thurston County to honor a bond in which only a 35$ fee was to be collected, another rep took all my personal information one evening and promised to call me in the morning with factual details- to which it was his day off, a woman rep nonsensically added another $5,000 bail to an already existing $5,000 bail and said now its $10,000. The night of supposed release/bail out, 25 minutes before Aladdin employees departed Tacoma heading to Thurston County, another rep informed me that with myself and another signing, they still needed a third person to sign, which hadnt been mentioned, ever, before. I double and triple checked days before this ensuring that everything was ready to go and Aladdin was going to fulfill the minimum job requirements that they are hired for. Save yourself the agony, go somewhere else. Aladdin Bail Bonds is not even BBB accredited.
Ms. Shannon Bell at Aladdin Tacoma was amazing. She was the confidence I needed at the worst time of my life. A time which got worse and worse. My situation required several very high dollar bails before it was ultimately resolved. She was the only voice I trusted in the world at the time. Her ability to be candid, yet confident, and then ultimately do EXACTLY what she said in order to truly help me defend myself is something that I will never forget and be eternally great full for. Aladdin has real star in her.
Aladdin has hands down been the most pleasant, helpful, patient, and easy bail bonds company to work with. I have called other bondsman/bond companies in Thurston county before, and they always want co-signers and a bunch of extra nonsense that not everyone has resources for. Aladdin has worked with me and my situation not once, but twice in a completely painless transaction. They are so wonderful that I’d literally rather drive out to Tacoma from Olympia to go to Aladdin than to deal with the nonsense from much closer located bonds companies. It also helps that they are open super late and have always been able to come bail my family member out the same night I call. I 100% recommend going straight to Aladdin and skipping the headache from the other places.In my most recent interaction with them, Jessica helped me and she was so kind and patient and simply wonderful.
Staff was real cool, very patient, and helped out big time. Clutch.
I will say that this is a great place . if you have money problems they are actually will to take payments no matter what the situation they have helped me a couple times now and everthing has been good . thanks aladin
Very nice and on time.
Just signed a 3rd bond. Recreditied at that. Most reliable bonds company ever
Food is so delicious! The customer service is top notch! Excellent place to have a wonderful meal.
These guys always have my back!
Said they WOULD honor the bond...35.00 reinstatement fee...when pressed for a time, was told... it wasnt worth the time to make the drive for 35.00...but if someone else wants bailed out, well call you...I find that to be horrible service...wonder how theyd feel if they ordered food at a restaurant and the waitress came back and said...cook isnt going to cook such a small amount of food...but if OTHER customers come in and order, we can feed you too...
I would rather choose somewhere else to use but they are the most frequently used
Best bail bond company ever. I recommend and also use them everytime the situation calls for it. The best by far
Great time to get my son home.Thanks so much.
Gloria hands down has taken so much stress off of our family when other bails bondsman at other places was being more stress than help. we was able to get ahold of Gloria and she had my husband walking out of the jail within a few hrs of starting the process with her on a 150,000$ bail out of seattle thank you thank you thank you Gloria if you need someone who actually cares about you as a human and your freedom i highly recommend her. Very professional and gets it done!! 5⭐️ service 🙌🏽 GLORIA
Kassandra was very knowledgeable she handled her job very well and helped even more when we needed help finding our friend later that evening
Easy Friendly Willing to work easy payments.
Great place when you need some legal help to get out of jail....
They will work with you to get a friend or loved one out, but they will hassle you if your friend or loved one doesnt follow through.
Great customer service. Friendly and nonjudgemental. They were very accommodating. The young man that was helping me check in new how difficult it was for me to get certain information from where my mother stays at. They also helped with the payment plan for the rest of the bail that needed to be posted. They were understanding to my circumstances. I would suggest them to anyone who is in need of their services. Thank you guys.
Stewart is amazing very kind, honest and enthusiastic about helping you. If u chose to go here I definitely recommend him. He is very patient especially with first timers like myself! lol
Good friendly staff
Not bad at all
They were willing to work with us which helped a lot and made everything Possible... Thanks Brittany
First time needing to post nail for someone. Turned out very simple. Ill definitely do it with them again if i need to later on.
Very impressed with the fast service and professional staff. They are well trained and they keep you informed every step of the way. Thanks for all your help Aladdin Bail Bonds
Real bad caustomer service, the right hand does not know what the left hand is doing. Incorrect information given by employees, very slow.. Believe it or not when an indivixual has a warrant they can be released (3) times by law e forcement and alladin will come after the signer. (EVEN THOUGH THEY HAD THE PERSON WITH A WARRANT. ALSO HIDEN ATTORNEY FEES CHARGED WITH NO NOTICE UNTIL AFTER THE FACT. DONT USE THEM UNLESS U WANT MORE HASSELS....
Absolutely hands down the best. I
Helped me get my old man out within one day, for a very reasonable price. Communicated well with me throughout the process, and was flexible with my schedule to provide prompt service.
The people in the front office were very professional and friendly. My low star rating is because someone i know who is eldery, on oxygen, and pretty much defensless signed for someone who missed a court date. A bounty hunter showed up at her place and trashed it ! Overturning all her drawers ( like the suspect would be hiding in there?) Breaking things and overturned all her furniture. It was unbelievable! Turns out there isnt too much she can do as bounty hunters have even more imunity than the police! So part of what i can do is give them a bad review. They need to examine their bounty hunters. They werent there to find anyone as much as they were there to intimidate and bully people
They were friendly and professional. The phone was answered promptly and the sensitive issue I was dealing with without judgement .
They are very helpful an quick
Excellent service. And fast friendly employees.
Very helpful, kind and understanding. I felt like they really cared.
My BF and I ordered the combo 21 plate, which is a chili relleno, a enchilada, and a tamale, with choices of meat.We chose chicken for the enchilada and pork for the tamale.The portions were great, the meal was delicious and we also ordered a horchata, and a Mexican coke.The service always brings me back.Cleanliness is on point!
Customer service is on point. Had to help 2 friends out of a situation and both times these guys made it so easy on me. Lets face it having a friend or loved one in jail is stressful and scary. Aladdin was so kind and understanding and supportive. Almost like family that was there to take the stress off of my shoulders while telling me its gonna be ok. Thats amazing. And I thank all of you for that.
Great place if u gotta see them while in a pinch
They were very helpful they got me in and out
Avoid this company I am just the person who paid the bond and have been harrassed and threatened non stop by this company multiple emails phone calls threats violent and mental. My account is set on auto pay yet they continue to contact me with threats it is not past due there is no reason for this behavior these ppl are just sick bullys quoting one of there employees why dont I come down there and tell them to stop contacting me see what happens
The customer service at the Seattle location needs major improvement! This was my first time bailing someone out and the education of why certain things are asked for the application. Was not explained until I asked then I got attitude with explanation. Excuse me your asking me about my personal information! But I loved that they were able to drive to the jail were I was to help bail my fiancé out. The guy was very nice and made my experience a pleasant one. There fees are great . Just need to have better women who work at night to have customer service training. Wendy was awesome thank you!
Great, quick service. Wouldnt have chosen another place to have bailed me out
Have used them at least five times and everytime they get the job done! Always been very helpful doing what they can to get all the required info to get me out as quickly as possible. *NOTE FROM GIRLFRIEND* A special thank to Heather this time around, she is a sweetheart and was super helpful in getting my boyfriend back into my arms, bless her heart cause I called a million times! lol Thanks again Aladdin!
They were not very helpful I had to call another Bail Bonds place to get the answers that I needed.
Really great service, Brittany did a great job, went above and beyond at keeping us informed and answered Any questions during the process
Britney is my bail bondsman for boyfriend hes in squally for doc shes been very helpful and we are bolth very thankful for her service
Jessica and Shannon got my family through a difficult situation with no judgement, only excellent service and help. Will recommend every chance I get!
It was okay I wish the service was a little better but had no complaints
Celia was has ver helpfull and super nice :)
This place will work with you when many wont! Quick no hassle!
Don’t use Aladdin Bail Bonds, they work very slow and they don’t negotiate and I got charged more then other bail bonds. If you want your service slow and the person to get out slow use them, I’m not happy with them.
Annette Castoro Was Terrific And Was Super Efficent And On Point With Helping Me Get Out And My Significant Other, She Worked With Me On The Cost To Get Us Out Immediately Would Recommend Again Anytime!! 5X - 🏅🏅🏅🏅🏅