I am a resident at B. B. Riordan School Apartments in Mattydale. Yesterday I received a box of food from you. It was absolutely wonderful, everything in there was something i could use. Thank you from the bottom of my heart.

They should be ashamed what they have charged me for, lawn was destroyed before me, I did run over, but only at the corner and you can see even at google maps that that all corners are destroyed, they don’t have curbs lights were off, this is how they make money..... never again, They charged me 400$ for 39m of lawn repair

I am disgusted how we were treated by this place! My Uncle gifted them nearly a half of million dollars after death and it took them over a year and a half to EVEN acknowledge the gift or EVEN thank him or me!! I guess a half of a million dollars wasn’t enough, maybe you have to donate a million dollars to this place to get a thank you or have an email or phone call returned after 4 months or a picture printed in a newsletter or social media to thank you for such an enormous gift?! Friends of his have died while waiting for acknowledgement! After 4 months of no response from the Executive director I contacted the president and 2 others and all were totally unapologetic. Zero compassion nor gratitude nor any respect for my dead uncle or me from these people after receiving and USING an astonishingly generous gift. It is beyond comprehension.

My girlfriend and I are currently on some harder times and had called these people to get a little help with food and they delivered just about every day then suddenly they stopped and when we called to ask why they said you guys are to young to have any financial troubles so we took you off our list the audacity of these people is absolutely appalling. You have absolutely no right to just assume that because were younger (in our 20s) that we dont have financial troubles

I went and picked up 3 mothers and brought them to fairgrieve school today we sat in line for an hour and 20 minutes we were number 20 inline. When we got to the front to pick up boxes.. we were told only one box per car. I explained to the lady that there was three families in my car and she really didnt care. The cars ahead of us somewhere getting two boxes some were getting four and I seen a guy in a pickup truck 6 boxes. And the cars that were getting multiple boxes had only the driver in the car.. The lady said that they were only allowing one box per car because there were over a hundred people who turned out to get the food boxes today. Regardless how many cars there were and they were almost out of everything at car number 20 .i was telling her that they should have started that from the get-go. Each car should have been allowed one box. I spent my gas my time to bring these girls there to get their boxes and two of them were denied to conserve the boxes for the other cars behind us. And left 2 women with small children with nothing... I thought it was on a first come first serve basis...the lady told me the driver decided to do this...

I had donated $100 this yr. A local church here has had food brought in 2x so far. I got to receive a box of what was leftover the first time and another tonight . They should be ashamed of the food they give. I not an ungrateful person. In the box was a bunch of rotten bananas 3 week old rotten mushrooms, a bag of lemons and a bag of limes and other rotten fruit I dont understand how anyone can eat that. How and what kind of meal do you make with that . Whatever happened to giving out a few canned items and non perishable foods items. The last box was filled with the same type of food. Old and outdated I almost wanted to take a picture and post it. I was disgusted to know that is the type of food I had donated someone to be fed

THANKS To The Stores involved in the fresh food programs ! Its a God sent !

Fantastic got there early took me right in I was unload one hour before my appointment time, people were friendly and helpful will go back again

The staff here are amazing! I am disabled and have trouble lifting. The staff load my truck for me. Items are there as ordered and if there is a substitution I am informed ahead of time.

Great support to many nonprofit human service agencies in CNY.

Went to donate several bags of food and the guy at the loading dock wanted me to wait until he finished loading a truck. I asked if I could just place them by the door as I had to get to work and he said no I can wait. So I sat for about 10 minutes before leaving. Their hours for donation drop off is not friendly to the average working hours and they need to invest in a donation box so people can just leave donations. They also should have signage as to where to bring donations so youre not driving around the building and going into different doors trying to figure out where to go. I now have a trunk full of donations with nowhere to leave them.

GOOD PLACE TO WORK AT/IVE VOLUNTEERED WORK THERE

Fast unloading as a plus, overnight parking before unloading not after and prepare to clean trailer, very unprofessionally fork lift driver that damage pallets and leave a lot of product trash on the floor.

Awesome warehouse and staff. Thanks for all you do in the community!

Good please +++++++++++++++++++++++++++++++++++++++++++++++++++++

Dont let them fool you about stopping hunger in children!! I called to.obtain a pantry referral today and they wouldnt give me one for my 3yr old grandbaby! They choose to help the foreigners first!! So does social services!!

Great place to deliver always friendly staff on receiving dock never hold you up

Im a truck driver so the receiving process was fast and friendly

They are all part of a team that seems more like a large Family. The Food Bank of Cny are all about feeding the hungry and trying to reach out to everyone to help!

The customer service is good. They are promot at filling your order.

I called for information. The person spoke broken english anf gabe me information that didnt apply to the question i asked. Then couldnt transfer me to the operator

Kind regards to the employees who are helping those in hard times get back on their feet.

A great service to our need citizens in Central NY

Work delivery great staff

Fast unload

So ggood

Great atmosphere