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CPR Cell Phone Repair Syracuse
145 Marshall St, Syracuse, NY 13210, United States
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CPR Cell Phone Repair Syracuse

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Le
Review №1

Honestly so great i walked in and had my phone charger stuck in my phone and not even a minute later they took it out for no cost, such good service, and so friendly!

Da
Review №2

They came in clutch when helping repair a prop for the escape room I run! They took care of it with expedience and the job was reasonably priced, plus they were professional, easy going, and friendly. I definitely recommend them to anyone who needs work done!

Ya
Review №3

This company is TERRIBLE. Had a faulty LCD repair the first time after paying $300 for an extra liquid glass protector. They refused to replace both.Save your money and get Apple care for the same cost and better service.

Mi
Review №4

Thank you for the great job putting a new battery 🔋 in my iPhone

Jo
Review №5

They were great! My wife had dropped her phone and the screen cracked. They were able to replace her screen in less time than they said(3 hrs, but were done in less than 2). Very pleased, would recommend CPR!

Ju
Review №6

Way overpriced. Where I normally go a cracked screen and the home button fixed under $50 finished in the same day. They charged me $130, I asked why is it so overpriced and the guy said bc of the University Students 🧐So you want to take advantage of them? During a pandemic when people barely have money. Shame on them.

Tr
Review №7

Wonderful experience. Eric was deft and competent and clearly was skilled at this type of repair. Thankfully, he worked through his lunch period to complete the job. He was patient and soothing the entire time. Thank you! I really needed my phone.

Ri
Review №8

I have not personally been to CPR repair, however I have sent 5 people here for repairs on cell phones, and a macbook. All of them were extremely happy with the service and results. Pricing was extremely reasonable and I will 100 percent utilize CPR repair if I have any issues in the future.

Ka
Review №9

Great service! Dropped off my shattered phone taped together with packing tape, and they returned it a half hour later with a new screen, and even cleaned off the adhesive for me. Thank you!

Ta
Review №10

Fixed my phone issue quickly and efficiently. Very happy with their service. My new, go to, for all my phone needs.

Ru
Review №11

Took about fifteen minutes longer than originally talked about, but my phone works like new!!!

ji
Review №12

Called to have my sons nintendo switch lite charging port replaced. Was quoted $140 plus tax... Its $200 brand new why would anyone pay full retail price for just a charging port replacement... Rip off.

De
Review №13

Eric was knowledgeable, friendly and took his time to fix my iPad. I would return again. Price was very reasonable.

Ja
Review №14

I am a first time user of this service and it seemed promising to be able to repair my device successfully.The gentleman who helped me seemed very knowledgeable.

Ri
Review №15

Wow! This place is awesome. Ryan fixed an issue with my iPhone 7plus within 5 min. He was very knowledgeable, honest, and fair. If you ever need your phone repaired I would highly recommend this place!

Jo
Review №16

I payed over $200 for my iPhone screen to get repaired, and they gave me a bad quality screen. I did not get what I asked for. The screen is buggy, and is not even close to as good as it used to be. The manager was very rude when I called to ask if they would replace it again.

Ev
Review №17

I went here to get the battery in my Samsung Galaxy s7 replaced. The gentleman working, I believe his name was Terry, was very nice and professional. Even though he was very busy when I got there, the repair did not take a long time and he was very nice, apologetic for the wait and handled the situation very well. I will definitely return here if I ever need phone repairs again

pe
Review №18

Dropped my laptop off august 5th and they didn’t call me back or give me any updates on it for weeks so I called like four times and all they said was “it should be done in a couple days” each time i called and they didn’t actually check to see the status of my laptop. So they had it for two weeks and I came and picked it up august 19th because i’m leaving for college the 20th and it wasn’t fixed at all and they said they lost the replacement screen. Waste of my time and now I don’t have a laptop for school but they did give me a full refund.

Ja
Review №19

Immaculate service, fully explained what needed to be done in order to repair my phone, and presented 3 different options for me to choose what best fit my needs and budget.AlL their work is guaranteed for the life of the device and they honor their guarantee unlike a lot of the other repair services in the Syracuse area.Def. A very high recommendation to anyone who is in need of their device being repaired!!!

je
Review №20

Fast in and out. Friendly and very helpful. Second time there because i will not go anywhere else. And i am hard on phones.

De
Review №21

Awesome place! These guys provide great customer service!I visited CPR to have them examine my iPhone X. When I explained what happened to the technician, Jake, without hesitation knew what needed to be done. He immediately fixed it and tested it. Now its working perfectly again. While I was there, he put a screen protector on my phone that I purchased separately.Very Knowledgeable, professional, and trustworthy! He did a great job. Will definitely be back if something happens to my phone again. Thank you!

Al
Review №22

Got a new screen for Iphone, good service. Happy that business was 5 minute walk away. Would go there again.

Ja
Review №23

I walked in this morning and handed over my iPhone that I ran over with my cat on a gravel road. Both the screen and the back were shattered. The back was being held together by the case so it was left untouched. 25 minutes later I walked out with a new screen and a phone that works as it always has. I could not be more pleased. Job exceptionally well done.

Mi
Review №24

Got there less than an hour before closing. They squeezed me in to change my phone battery. Thanks for your great service!

mo
Review №25

I gave them a call to ask about my PlayStation 4 and they picked up the phone just to hang up.

To
Review №26

Ryan was fast, friendly, and had answers to all my questions! Would definitely recommend to anybody needing their electronics fixed

Sa
Review №27

I went to CPR Cell Phone Repair with a cracked screen and minimal time to wait for the repair. Ryan was informative, great to work with, and got me out the door with a new screen in under 30 minutes! I will absolutely be recommending CPR Cell Phone Repair.

Ga
Review №28

When Im mad and upset about my daughters screen. Came out happy and cheerful! Everything was back to normal for a cheap price.

as
Review №29

Ordered the parts I needed, great to deal with

E
Review №30

Matt was very knowledgeable, informative and efficient while fixing the camera lens on my iPhone 7 plus. A hard drop caused the lens to shatter & he completely took the phone apart to insure no further damage and to keep camera safe during the replacement

St
Review №31

Finally found a place that repairs PS4’s and they did a perfect job! I also went back a week later to have my sons Samsung S7 fixed and once again, perfect. Prices were great for the service and the worker there was great! Won’t go anywhere else in Syracuse!

St
Review №32

Dudes have always done a nice job. Mark is very talented.

Ma
Review №33

Grossly overcharged. Took two weeks to repair phone

Ab
Review №34

Extremely efficient service! Phone screen was replaced in a very timely fashion, everything works great, and their staff is a pleasure to work with

se
Review №35

I broke the back glass on my iPhone 8 Plus, I called around and the guys at Cell Phone Repair was the only repair shop that said they could definitely fix the back glass without damaging the phone.They were AWESOME!!Thank You..

Mi
Review №36

Took my phone here because the microphone was not working. Turned out the plastic screen cover had shifted and was covering the microphone. Very professional staff diagnosed the problem quickly and did not charge me!. Great service, friendly staff. No B.S.. Highly recommend. Skip the mall and have your repairs done here.

Ch
Review №37

Tim was great! He was able to fix my water logged phone in a matter of hours. Very knowledge and great customer service. Thank you!

Ma
Review №38

My repair was done wonderfully. I had my Samsung fixed and to be honest it was quick and priced well. Communication. was great throughout and I would highly recommend.

B
Review №39

Great experience! Super helpful and super nice. Thank you Ryan and Josh!

Fr
Review №40

I wanted to THANK the guys at Cell Phone Repair. I have an older computer which crashed, they helped reinstall of of my programs as well as increased my memory. I would highly recommend them for any repair.Thanks again. Mac

Sh
Review №41

Opening up a phone by itself shouldn’t take an hour to do it. Charging it $30 for opening up a phone is even more ridiculous.

Ya
Review №42

Terrible service.

Lu
Review №43

My phone needed a new screen, and these guys went above and beyond what I expected. Aside from fixing my screen and getting it working again, they also replaced missings screws inside and cleaned it out. Id highly recommend them, as I had a great experience.

Ha
Review №44

Prices were good and my repair for my samsung was fast nice people as well

Ro
Review №45

Needed to get my camera fixed - called to confirm they could, they had the part in stock, service was quick and got the job done

Ze
Review №46

While CPR wasnt able to fix the problem with my cellphone. Their customer service was phenomenal. They were very attentive to my needs and understanding of my schedule.

Ko
Review №47

About four to five days ago I bought a chatger from here 18.00 and it broke the next day. Slow charge and it is not my phone. Great service over priced cheap chargers. I was better off with a dollar xharger from dollar tree than an 18.00 one that is broken. Had to buy another charger next day. Waste of my money.

Ro
Review №48

Slower than predicted by 2 days but they did a quality job.

Ma
Review №49

Fixed my iPod while I waited

Jo
Review №50

CPR fixed my Nintendo Switch and my friends Samsung screen, its really hard to find placed that have technicians to fix gaming consoles but they did it no problem. Overall enjoyable experience!

Em
Review №51

Used very cheap Chinese parts, they also charge $130 for phone replacements while one SU student only charges $80 for the same service and part. Insane do not go here.

Ro
Review №52

Did a perfect job. New display, battery, and camera lens.

Ch
Review №53

My business had been bringing all of our work tablets to CPR for a couple months now and its been flawless, my business will always be with them.

Li
Review №54

Wonderful experience! Ryan was extremely helpful and professional!

Je
Review №55

Had my drone and Samsung repair done here, great job. Its hard to find places that take care of drones but CPRs technicians did a perfect job.

Jo
Review №56

Ryan was kind, nknowledgeable and helped me understand everything. Will definately be back when I break something else.

Ji
Review №57

I dont usually do reviews, but I felt I needed to this time. They replaced my cracked screen on my Note 8 fast and professionally ....GREAT JOB!

Jo
Review №58

Great service from Ryan! Very nice and helpful.

Da
Review №59

Fixed my iPhone screen, charging port, and battery all in one go! Also had my friend come get his Samsung S8 glass fixed, highly recommend

Ch
Review №60

Fixed my iPhone perfectly and got a new case, you can tell this is a professional store and I’ll definitely be coming back

Ma
Review №61

They repaired a broken screen on my sons old iPhone 6s and were able to get it up and working when another repair place could not! Thank you so much!

St
Review №62

Bit expensive but the quality & service is top notch.Repaired my iPhone 8+ quickly & had me on my way in no-time.

kr
Review №63

Ive had my phone fixed at other places before, my experiences and results on the service was not the best, no names mentioned. Jake at CPR on Marshall Street couldnt of been more knowledgeable and friendly. The phone had a broken screen and was slightly bent, Jake made it look like the accident never happened!!I will definitely go back!

Je
Review №64

Great prices and a fast turnaround I have a older laptop and they did a great job fixing the screen and when a problem came up they went the extra mile to fix it and make sure I was happy. This is the only place in Syracuse I will bring my PC/Cell -phone/game system.

Bo
Review №65

Replaced my S7 battery in about an hour. Great job, good service.

Ji
Review №66

Fast friendly service, replacement parts in stock.

Tr
Review №67

The tenders are the best!

Da
Review №68

Ryan replaced a broken screen on my i-phone 7 is less than half an hour.Amazing service!!!!

Ro
Review №69

Professional, quick and overall an enjoyable experience. Would highly recommend.

Ch
Review №70

Thanks, Tim for all you did to get my phone working! Great service.

Fr
Review №71

Paid $230 for a screen replacement on a Google Pixel 2 XL and the first couple days an LED went out in the top left of the screen causing a light to go up and a sliver of light to go to the right. Called them and they immediately ordered me a new one for replacement, told to wait 3 days, call them and told it wont arrive till Monday. Drop the damn phone and the screen breaks on the same area as the LED is broken. My fault for dropping it but honestly felt like I was given a poor product for $230. I wasnt gonna get screen protector for it when I would have to buy a new one and am now told I am out of the warranty for the replacement.

Ho
Review №72

Customer service was amazing.

Cr
Review №73

Went there with questions about my ps4.. guy had all the answers.. still waiting on my system back tho... hopefully before the holidays🤔

La
Review №74

Very helpful and friendly staff

Ab
Review №75

Horrid Service. They used a cheap Chinese screen that broke again soon after it was fixed. I went to the apple store after and they said certain screws were in the wrong holes and it was a whole big mess. Would not recommend.

Ca
Review №76

Good same day service

Mi
Review №77

Great experience highly recommend this company!

Ke
Review №78

Replaced the screen on my camera on my phone

Ma
Review №79

Samsung repair done here, early Christmas gift to myself!

To
Review №80

Accessories were bought here and battery fixed, thanks

Information
14 Photos
80 Comments
4.6 Rating
  • Address:145 Marshall St, Syracuse, NY 13210, United States
  • Site:https://cellphonerepair.com/syracuse-ny/
  • Phone:+1 315-422-4277
Categories
  • Computer repair service
  • Cell phone store
  • Electronics repair shop
  • Electronics store
  • Mobile phone repair shop
  • Screen repair service
Working hours
  • Monday:10am–6pm
  • Tuesday:10am–6pm
  • Wednesday:10am–6pm
  • Thursday:10am–5pm
  • Friday:Closed
  • Saturday:10am–6pm
  • Sunday:10am–6pm
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