Everything you could want from a chimney experience without a doubt. Very professional, on time, great communication, extremely fair and honest. Robert and his whole team are great people and the entire job of demolition of a very old chimney to installation of a new one went smoothly and could not have been better in any way.
I called Blaze Rite because they were recommended to me by Mr. Chimney man for late in the season external chimney repairs. We had a broken concrete crown and it’s mid November. I spoke to Tim and he talked to me about stainless steel chase covers as a solution to chimney crown repairs. They are an extremely affective solution and also very cosmetically appealing. That being said, 2 days later James was at my house making the measurements necessary to custom design a chase cover to fix my chimney. In nearly a 1 week turnaround, Robert showed up to attempt to get the job done before the snow hit. They definitely went out of their way to do what they could to get the job done in a timely fashion. We had some hiccups along the way, but what separates a good legitimate company from all the rest is when ownership goes above and beyond to make a customer happy. All that really needs to be said is that Robert is one of those owners. We had some miscommunications and he just went above and beyond to make us happy. I HIGHLY recommend Blaze Rite for all of your chimney services!
Great service. Responded quickly to an issue and completed the work efficiently. I appreciated the explanation of the work necessary. Would definitely call again with any chimney issue. I have full confidence in Blaze Rite Chimney Services. .
The owner, Robert, looked at the symptoms of a sick chimney and diagnosed the illness accurately as a failed aluminum liner. The remedy was proposed to remove the non-functioning culprit from the chimney flue and replace it with a properly sized stainless steel liner. The work was done professionally by him and his crew and I am very happy with this cure. The chimney is now functioning properly in effectively exhausting the furnace and hot water tank gases out of the top as they should. I was very impressed with the level of competence, expertise and politeness of all involved. 2 thumbs up and 5 star rating.
Miguel and Tim came out last week to help us with chimney inspection. We needed a few things and had loads of questions regarding how to get our fireplace up and running. They took the time to answer each question and even helped us determine which insert would work best for us. These two were awesome. I couldnt be more satisfied with their professionalism and knowledge. 10/10!
Posted with permission from customer Michael GayI want to thank you and your team for the professional response and service. From the estimate to the completion of the work was very well organized and communicated. The quote process was complete and included all potential charges. Miguel and Tim were at my house this morning to inspect the job and they were extremely professional and personable. They communicated to me what was to be done and what the actual charges would be. They also were very careful to follow distancing protocol. It is nice to know businesses still operate with this level of trust and service
Very professional crew. Gave us a detailed report on what we need to do to fix our chimney as well has giving us a quote within 3 hrs of them being onsite.
I contacted Blaze Rite do some work in my chimney, I found them to be reasonably priced and responsive . I was very pleased with the job they did. The owner Robert and his team were very professional, friendly and straightforward. When needed I will hire them again.
Our chimney was deteriorating from top and the stucco was falling off. We contacted Blaze Rite after reaching out to a few other Chimney places in Syracuse and not getting very far. Robert the owner contacted us back immediately and was able to provide us with options both short and long term fixes. We decided to go with the long term fix which included resurfacing and a chase cover. The job took 2.5 days. Robert and his crew very professional. They knocked on the door each morning and showed us the work at the end of each day. We were very pleased with the final product and recommend Blaze Rite to anyone who needs Chimney services especially resurfacing.
Blaze Rites professionalism and expertise guided us through a complicated fireplace and chimney update. We were always well-informed and well-represented in dealings with insurance and inspections. The work ethic was evident in their respect for our home and for our intelligence. They know their business, and they know how to explain it to their clients.
I cant say how happy we are with the service we received!! Robert was incredibly helpful through the entire process and his team was efficient, kind, and knowledgeable. We wholeheartedly recommend them and will continue to return for business in the future!
Awesome company that came out promptly to get our Fireplaces going. The owner Rob was great to work with, and educated us on some things we would have never known about. Highly recommended!
Robert owner of Blaze Rite is an exceptional contractor. He is easy to work with and his work is precise and gets the job done in a timely fashion. He did chimney tear down and replaced it with a new one.Thanks Robert and crew we are very pleased with your work!!!! I would highly recommend Blaze Rite.
Robert was excellent to work with. After Blaze Rite performed a chimney inspection and found that at some point we had a chimney fire he helped us through the insurance process and even made himself available to meet with the adjuster to ensure they were fully aware of what happened. He never left a mess and ensured all work was performed fully. Work was complete in a month with no issues. Would highly recommend.
Robert and Tim were great to work with. Highly recommend them for all of your Chimney needs. Very impressed with the work done for me. A+ contractor.
The owner gives personal attention to the job and is honest and knowledgeable. The quality of the work is excellent. Very professional company.
Robert and his team are extremely knowledgable with anything to do with your chimney and wood stove! Highly recommended 5 star company.
Fast and professional.