Quick and professional. Appreciate this level of service. Glad I chose this location. Thanks Amanda.
I needed a unit asap. I got there and Amanda couldnt have been any better, she explained everything on detail.Been in a few times since the original visit and Amanda is always pleasant, personable and even has a smile through her mask!
Had literally a LAST minute need for a unit. I was trying on line and had an issue so I rushed down to the Spencer st. location. All of my problems were taken care of in about 5 minutes. Amanda was great. She actually showed me a unit to make sure the size was good based off of my initial reservations. Clean environment, nice units and Amanda is great! I hope you get her when you go in. Glad I did!
Great place easy to get a storage nice and clean
Safe and secure. The attendant Amanda was excellent and beyond patient with me!Highly recommend!
Amanda was great and answered all my questions and moved me into a space
Location is always well kept and clean, Christina was amazing and answered all questioned I had in regards to the location and security of the location. I trust this company fully with keeping my items safe with no issues. I dont have any worries of theft, rodents, or bugs. Princes where amazing as well
Had a great experience with both Zach on the phone and the manager, Christina. Both had great attitudes and helped me feel at ease with storing my truck. Highly recommend life storage Syracuse !
The woman Christina that helped us was a wonderful woman. She did everything she could to get us the best storage space and the best price. She also walked us to our unit and showed us the unit and how the lock worked. Great customer service at this location. Highly recommend this storage company!!
Christina awesome and very helpful. She did a great job assisting me and addressed all my questions and concerns. well done.
Amazing staff very helpful and always keeping a happy and welcoming attitude. On first notice walking into the office you get an aroma that greets you like your grandmothers house and the hospitality to match. The beautiful layout of the store makes it convenient to not only purchase storage materials but rent a storage unit. If your blessed enough to have the bank account for a climate controlled unit I highly recommend. It’s not only the perfect cool but I found myself nearly dozing off in my unit while storing my stuff. Needless to say my experience wouldn’t have been whole without the two best staff members Christina and Peary. These two are not only some of the sweetest people but also very helpful navigating the expansive world of storage.Hands down wonderful experience.Definitely recommend!!!!!
Spencer street location has VERY friendly and helpful staff. Peary Tompkins went above and beyond to help us get the size storage unit we needed in a location that easy to access. Great people,great staff.... I highly recommend this place for your storage needs
I recently has an amazing experience here, I had a lot of questions and I could of seemed a little annoying but the employees was very professional. Christina was really informative and helpful with what storage unit was right for me. duly noted this location was really clean which is always a major plus when looking to do business with any establishment .
Only problem is that they should be 24/7 since they give a code for an automated gate. Other than that perfect, units are fairly priced.
The manager there was great. She helped my family with all are questions. Patient and polite. Good location and clean.
This is a great place to store your possessions. Clean and easy going. Setting up is easy and Mark was pleasant and made the entire process smooth. I would recommend this service to anyone!
Christina was great shes always so helpful when I come in. The property is clean Ive been storing here for years wouldnt go any where else
Great location and local... 👍 Christina is amazing and she has an awesome personality...
Very nice place! Christina was awesome and friendly great experience!
Amanda was very polite she a good worker
This is by far the worst establishment i have ever had to deal with.. Nothing but a money scam to rob you out of your belongings. I was one week late on my payment because i was on vacation and I received a nasty letter stating I was locked out of my storage and could not get important documents I needed at the time.. The rude lady I spoke with Jamie had left a sign on the window that she was out to lunch and would return in a half hour.. I waited 2 hours and nobody ever came back so that I could pay and retrieve my documents from my locker. The rates each month continue to climb along with not only 1 late fee, but an extra added late fee within the same month. When I arrived home from work I received a certified letter with an additional $115.00 Lien Sale Notice.. You people at Uncle Bobs Storage on spencer street in Syracuse,NY are a bunch of crooks. The management is ridiculous, never answer the phone, and take extended lunch breaks only to never return on that business day. This facility is not secure and has been burglarized many times. When I finally removed my belongings from their secure climate controlled storage space my belongings were covered in rodent feces! If you are ever in need to store your PERSONAL belongings, and would like to feel safe, protected, and treated like a human being... Please search around for a legitimate, professional self storage. Uncle Bob needs to go!
Christina is unstoppable! She gives 110% and adds value when arranging your mini-storage rental needs. Highly recommend using this Spencer St location. Thanks, Christina!
Awesome location awesome staff Christina was a pleasure to deal with
Christina was awesome!!!!!!!! I will store with her again Im a returning collage student and she makes everything so easy #storingisabreeze
Secure but doesnt stop critters from chewing up boxes
I found all of the staff to be super friendly and helpful. When I went in to complete the sign in process, my agent was very patient; he even came out to unit with us to show us how to lock the unit.
Christina had wonderful customer service and was very helpful through the whole process.
Great customer service. Christina is always great to speak with !
I had an amazing experience with the new manager Christina she was great.
Was very helpful and good costumer service.
The staff here is awesome would suggest life storage to everyone
Women at the office was very nice ill store there again
Called for more information and Christina was so helpful and friendly!
Rebekah made it easy “no muss, no fuss” summer storage for our Syracuse student. Will use them again next year too.
Very nice customer service units are small but service is amazing
Staff is amazing always so pleasant & helpful and have rented a unit for about 6 months now & everything has stayed safe DEFINITELY recommended!
This place is awesome they will give a storage for a apt if needed (a joke) an has wonderful employees if possible I would give Rebecca and Perry 10 stars!!!!
On site Manager Rebecca Blackwelder was a great help. Her professional and friendly demeanor made the process enjoyable. The facilities were clean and easy to access. Rebecca goes beyond and above to help every customer and treat them with respect.
Mark was an absolute pleasure to deal with! He was very helpful and informative! Im so glad I made the switch, Ill be sure to tell others to do so too!
Love Miss Helen, The storage stay was wonderful. Highly recommend and appreciated
That guy Mark was super helpful! He answered all my questions and I had a lot of them. Thanks Mark!
Mark was very helpful and I would definitely recommend life storage! Thank you
Staff was so helpful - Mark was extraordinary in every way possible!
As I see others have mentioned, Mark was a lot of help!! Thanks again!
Helen the manager will help you with all your needs. Great place to store the items you dont have room for in your house or business.
I have a storage unit for almost a year and have no problems when you are late that your fault not the storage place I have been late one day before and they let it slide just pay your bills and you can keep your stuff
Mark was very informative and a pleasure to deal with- very happy I switched to this location!
Mark is really friendly and polite. I would definitely store here again because of him.
Helen was awesome helped out alot best storage place by far.
HELEN is the best!!! She has the best personality is by far the best... Thank you Helen for your awesome customer service!!!!
Helen is the best customer service personnel. She was very awesome to work with!
Mark was an excellent representative. Highly recommend this storage place!!!
Great customer service Christina Gladle
Mark was super helpful! Definitely will recommend to others!
Great service, everyone was very friendly and helpful
Helen is awesome!!! Great service and very accommodating.
The manager there is amazing! She goes above and beyond to help the customers!!
This place is wonderful! Staff just is fabulous!
Helen is great. Very friendly. This place is very approchable.
She was absolutly amazing very hslpful
Christina is always amazing 😉
The manager here is awesome!!
I had the pleasure of being assisted by Peary, he was sure to go over all of the details and answered all of the questions I asked
Had so much trouble dealing with these ppl smdh
Good service and polite
The worst storage company ever.There full of late fees and money scams.I Hated doing business with them,Dont rent from them and save yourself the headaches!!
Mark was exceptionally friendly, hes awesome.
Pearys awesome
Helen is very friendly and accommodating.
Staff is great and always freindly
Spoke to the manager on the phone and she was very rude. I wont be considering storing at this location
Clean facility and friendly staff
Great customer service
Helen is awesome.
If your neighbors have smelly things in their locker, it spreads to yours...
Great staff very friendly and helpful just way to expensive 160 a month for a little room its CRAZY and late fees are horrible
Great deals
The price is right
Helen is assume!
Good special.