The representative (Scarlett) who helped me was fantastic! Very knowledgeable, thorough and precise, very helpful in guiding me to the correct product for our needs, and always responded to my (many) questions in a timely manner.

I saved significant money on HO Ins & my umbrella policy. I learned some important things concerning property and casualty with my auto insurance. Was so happy, I recommended to my sister who saved as well and improved her insured position as well.

My experience with Tim Cooper was excellent and I would have remained with Farmers if it wasnt for the significant increase in premiums, especially when Farmers advertise an annual reduction if no claims are made.

Doing a claim with Farmers was as easy as it comes. Very quick responses and easy to navigate their claims page online.

The ladies that I contacted are very nice and professional. They are responsive and solved my insurance problem very quickly. I am satisfied with their high quality work. Love them and will recommend them to my friends if need.

Great service from Farmers, especially after being broken down on the side of a busy road at night very unexpectedly!

I called Tim Cooper and ask about the best way to save money on my policy. He explained to me in detail how and why I should change one thing.. He was very professional about the whole process.

Veronica helped me tremendously in dealing with another company! She showed patience, knowledge, and responsiveness to my every question. She showed true professionalism and she seems to be a true asset to this agency! I really feel like I’m important, even though I know there are many people and policies other than me. I would highly recommend this agency to anyone who needs insurance for their home or auto. In my experience, this agency goes above and beyond and that means so much nowadays!

The best staff and they will always look after your best interest and get you the best rates.

My husband and I own Atlanta Mortgage Lending and have worked with many insurance agents over the years. We decided to try Tims office out because hes local and we like to support local businesses. We and our clients have had great experiences over the years we have worked with him. He almost always saves our clients money, explains things in a way they can understand and is prompt and helpful. We tell all our clients they should at least try his office because they are always helpful, professional and fast. He is our trusted advisor and takes care of our insurance needs!

I would highly recommend Veronica Garza of the Tim Cooper agency. Changing insurance companies is one of those hassles that you would rather put off. Veronica is very knowledgeable and she helped me obtain exactly the right coverage and I saved quite a bit of $$$! Give her a call today!

Farmers Insurance and Tim Cooper’s agency were very supportive and responsive after my auto accident last year. Their personnel were always very helpful, kind, and exceptionally professional in handling details, such as a rental car and similar issues that come with the after effects of an accident and with getting your vehicle repaired . I would definitely recommend their services.

Great service! Friendly staff and competitive prices.

Have worked with Tim and his team for a few years now - great service, fast follow up, and very competitive rates. Needed something unrelated to our regular policies and they were very helpful with that as well. Highly recommend!

Fairly responsive. Treated us well.

Tim has always gotten everything we need, quickly and efficiently with good prices. Highly recommend

I knew Tim Cooper as an acquaintance and a neighbor first. My wife and I decided to give him and shot and switched from Allstate to Farmers. Best decision we have made. Tim, is knowledgeable, competent and very accessible by phone or email. He will go above and beyond to make sure he takes care of you. Quick story: Two years ago, my wife and I had been looking at cars but nothing really jumped at us. Three days before her birthday, my wife spotted a beautiful Black 2017 CPO Volvo XC90 T6 that was calling her name and priced just right. Two days later, I handed my wife a birthday card with a pic of the Volvo.. she said “no”..I said, “flip the picture” and on the back was a Farmers Insurance card with her name and the Volvo. She did a double take and said “what?... How?, we only saw the car 3 days ago” …. Told her that Tim Cooper made it happen… her expression and that moment was priceless. I could not have done it without Tim Cooper from Farmers Insurance.

With so many different choices for auto insurance, I highly recommend Tim Cooper and his staff. They really care and will go the extra mile to assist their clients.

We moved from Colorado to Georgia & with all the commotion of moving & change of insurance agent this office in particular was on top of what insurance I would need for our new home as well as the car. They were very efficient, pleasant & competitive in gathering all that we needed.

No problems with the paying of a new roof on our house, from wind and storm damage

Great service, always available when in need. My recent claim was processed in timely and professional manner. I have been with Mr. Cooper at Farmers over 5 years now.

Horrible customer service!Completely not interested in keeping the business, they will ignore and ignore and ignore you some more, then they will raise your rates without any explanation, then they will be busy and never call you back.Switched to a different office and what a big difference. They care.Farmers is a great company, just not this office. You have options, so choose wisely.

Scarlett spears is absolutely amazing if you are shopping for insurance please for the love of god call her she’s 2nd to NONE!! The customer service is the true definition of world class and I will be doing business with her and Mr. Cooper for years to come! Couldn’t be happier with the switch!!

Scarlett is amazing. No hassles when signing up.She did all the work and all we did was provide basic information. Terrific rates and exceptional coverage. Would and will recommend to anyone.

The Tim Cooper Agency is amazing!! Tim has always been very helpful along with his wonderful staff. They saved me THOUSANDS of dollars per year and they have great coverage and service. I would recommend them to anyone!

Tim has been my agent for many years because he keeps my rates sensible and simple for me to manage.

The smartest thing Ive done in a while is move my homeowners insurance to Tim Cooper and Farmers. Best rate I found anywhere, and I shopped several companies. Ive recommended him to friends and everyone has followed through and moved their policies, too. Scarlett is extremely knowledgeable, and goes above and beyond to answer all your questions and more. Who doesnt love above and beyond? Call them!

Best insurance company and insurance agent we have ever had. Unfortunately we have had to claims recently for both home and auto. We were taken care of quickly and with great kindness.

I had a great experience working with Veronica Garza at your office.She helped me with all my policies, answered all my questions and adjusted my policies to my needs.Thanks

Tim Cooper is very knowledgeable in his profession. He explained to us the different insurance options available to us. That helped us to make the correct decision to chose the appropriate insurance coverage for us.

Today, most people would not know their insurance agent and really dont even care much about the policy until they need it. Besides, choosing insurance policy is always confuse and difficult. That is why I chose my local insurance agent where I can always visit and built relationship. Tim able to present and explain what policy will do the job and why its necessary to have that coverage. Knowing who is behind you really can take care of you in case when you need it from the insurance company. I highly recommend Tim Cooper and his team.

Tim is a reliable and very knowledgeable agent. He knows what is available to best fit your insurance needs and will take the time to explain it in detail so you understand what you are getting.

Great agency. Saved us a lot of money compared to the Farmers agency we used to be at. Manager, Scarlett is a joy to work with.We higjly recommend this agency.

Very ethical and honest company. Try their best to assist customers and fulfill their part of the insurance process if you have a claim. Never had any issues.

Excellent customer service!!

I absolutely love the service we get from Farmers Insurance, Tim Cooper and all of his agents!! They work closely with us to ALWAYS get us the best rates possible which as senior citizens, is very important to us!!

Quick an painless transfer. excellent customer service. I am very pleased with the reasonable price and prompt reply.

We honestly can not say enough about this office! We have had the pleasure of working with Robin and on two different occasions when we needed insurance documents ASAP. Both times she delivered!! Robin is amazing and always so friendly. We would recommend this agency to anyone looking for insurance.

Tim has always been available when I have needed service. I have recommended him to friends and they have also been very please.

We use Farmers for both home and auto...they are easy to work with, have the best rates, and keep you informed of status if you have claims....been with them for years.

I get the best customer service from this team. Always helpful and making sure I had a good experience.

Tim Cooper agency and especially his secretary/assistant, Scarlett Spears is very helpful in all aspects of the insurance.

Tim always takes the time to make sure everything is right and you are happy. Office personnel is awesome

Great people to work with. Excellent advice and quality responsivness. Good pricing. Always accessible.

Farmers and Tim Cooper have treated me very fairly. Im happy I switched to them from Allstate a couple of years ago.

Tim has been great! The service is very professional and easy to use, I’d recommend his service to any and everyone!

I was having issues with insurance finally found the Tim Cooper agency they helped me out a lot when it came to figuring out what I needed for the home and for the car and they worked with me in great detail even when Ive had a couple issues making sure I get my payments in they make sure I can get everything going and kept going I would highly recommend these folks to anybody who needs help with insurance

Service is satisfactory. I have already referred a friend.

Tim and Scarlett are wonderful! They are so easy to work with and always go the extra mile!!!

Love them! Ive been very happy over the last few years!

We love Farmer Insurance, they offer best price and best service. We have been with them for years.

We’re USAA members and they supposedly have the lowest insurance rates in the country. We are sticking with Farmers because our homeowners policy is lower than theirs.

Serious and easy to work with. Thank you

Always available to help.

I was with Abbey Insurance for 10 years they got new ownership and management theyre totally the worst they never answered the phone they never called you back I am so happy I met Tim Cooper now I have all my homes cars business everything through this agency If I ever call they pick up the phone right away they answer the questions Fast thanks for the good work everybody

Wonderful agent, great staff and great savings!

The staff is always helpful and very professional.

Our agent Tim Cooper has been an amazing help in a recent loss.

Very helpful,Im extremely happy with Farmers,

Great Company - Great Service!

Excellent service

Professional staffs, 👍👍👍