Ariana has been fabulous. Always professional, always able to answer any questions we have and walk us through our latest policy. In addition to being responsive and available, they also saved us a lot of money vs our previous insurance company. Love the service we have received.
I had such an amazing experience switching my car insurance to State Farm, not only was it cheaper but it has better coverage than my previous insurance. I worked with Shania H. She was so knowledgeable, friendly and helpful. She was able to answer all the questions I had and walked me through the coverage I have. Highly recommend!!!
Shania was amazing!! She always was quick to respond and helped answer any questions I had. She was so knowledgeable and helpful. In addition she helped saved me money:). Would defiantly recommend.
Always good customer service and willing to help and very informative on details.
Always there for me whenever something has come up!
So glad I made the switch to Statefarm! Ariana and Jenny are exceptional and made the process very easy and convenient. Highly recommend if you are looking for great insurance and wonderful people to deal with.
Knowledgeable, friendly staff willing to help in anyway they can.
I absolutely had the best experience in this office, I worked with Ari and she broke down my policy line by line and explained everything to me! I just about had a million questions, she was patience and took her time to make sure I understood everything about my policy. 100% recommend. The office is clean and open. Give them a call, you cant/shouldnt go in because you know COVID lol
Not sure how this office has any bad reviews. The staff are so friendly and will help you anything and everything. Dan has been an agent at this same location for 35 years. Its so nice calling your local insurance agent and they all know you by name and actually feel like they care about you and your business.
Great Customer Service! I worked with Tiffany and she was very helpful. Definitely recommend this company and this location to any one.
This agency is grossly incompetent, and will do nothing to show you that they respect and value your business. The employees consistently act like they cant be bothered to do their jobs and take care of their clients. Add to that that their approach to communicating with clents seems to be pretty basic, unprofessional, snarky, and condecending. Poor excuse for customer service. Though theyre happy to take your money. Keep looking! ;-)
Dishonest people. Liars and cheats.
Horrible experience. These people are dishonest.
Receptionist failed to create a policy for my vehicle. - Then managed to create a policy but applied it to someone elses State Farm account. Upon calling to figure out what was going on, I was treated horribly on the phone; I then tried to move my policy to another State Farm agent. - They sent it to some other agent in Bellevue, who denied the request and sent it back. Then the process starts over again with me hoping they send it to the agent I requested. Meanwhile I have no insurance - And now finally because of their inability to do their job, I owe back payments.All in all, it was horrible. I wouldnt recommend them to an enemy.. They will do nothing to make it right.
They are always sweet and try their best to remember who you are, even on the phone
Great insurance agent
Extremely rude, hung up mid conversation when requesting assistance for a mutual customer
So terrible.
Help iut