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Arrow Termite & Pest Control
10595 US-78, Summerville, SC 29483, United States
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Arrow Termite & Pest Control

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Je
Review №1

This company has been super helpful to me as I work for a company that uses them a lot but I knew nothing about the process. They are patient, professional and always quick to respond to missed calls or emails. Highly recommend them.

Tr
Review №2

Was unprofessional, yelling at my mother with racial slurs. Called to make a complain and just to be told that the manager was the one that came to the house. Why would a company hire such a loser?

Ro
Review №3

Until now I have been very happy with their service. I am still happy with the service however their scheduling needs some work! We scheduled our bond and quarterly treatments about a month ago... we could not get on the books for over 2 weeks from the date we called. Then they had to cancel due to travel issues. So the next day instead of them calling me I had to call them and schedule. AGAIN.. two weeks out for bond and another week for quarterly treatment. Then I get a call that our guy will be late. This is getting old! Again the guys who do the work are great!!! They just need to work on their commitment and scheduling. If you say you will have someone out to take care of an issue right away, I would think that would be sooner than 2 weeks.

Ba
Review №4

The is the worse comany ever if you have any form of bug problem they expect you to take every single thing out of your cabnets and pantry. I never heard of such a thing. Looks like you need to move out of your house for them to try to do their job

De
Review №5

I renewed my termite bond and also have them for pest control. Just talked to Paige on the phone. They are very professional and responsive.

Re
Review №6

I am extremely impressed with my experience with Arrow Pest Control! I started doing business with them in Nov. 2018 and appreciate the entire staff for the great customer service. They worked with my schedule and was very accommodating. James was my technician and boy is he a ROCK Star. He does an amazing job. He is friendly, funny, knowledgeable, and always addressed all of my concerns. Because of him, I will definitely do business with Arrow in the future. Thanks James for taking care of my family.

Jo
Review №7

Very Professional and arrived on time. Would highly recommend!

Ch
Review №8

We have been customers for around 15 years and are extremely happy with their service! Every technician has been professional and always on time! The office staff is always courteous and accommodating of our schedules. The only time we had to make an emergency call was when ants invaded our living room. They sent a tech out right away and handled the problem! Arrow is a great family-owned business that I highly recommend!

De
Review №9

We have been Arrow customers for over 4 years and are VERY SATISFIED with all of their services. Besides providing quarterly pest control and annual termite bond, Arrow has completely eliminated the ant problem in our yard! We HIGHLY RECOMMEND Arrow! They are professional, reliable, and extremely knowledgeable.

Ma
Review №10

Arrow Termite and Pest Control have been servicing our home since 2013 and we couldnt be happier! Customer service is top notch and our technician, Keith is the friendliest person you could ever meet. Hes professional, punctual, knowledgeable, personable, and you can definitely tell he truly loves and values his job. I look forward to having our home serviced by Keith and the AT&PC team for years to come!

Co
Review №11

Weve had Arrow Termite & Pest Control for 16 yrs now. The entire staff is friendly & easy to work with. Scott is the one that has been out to our house the most doing the inspections. Totally Awesome guy!!! Weve never had any complaints about any of their staff.

Be
Review №12

Arrow Termite and Pest Control is second to none: Tim went after treating our home against the invasion of termites with the same determination that termites go after wood. And it was no easy job. Throughout it all, we were educated on the nature and treatment of termites and other pests.The folks at Arrow are punctual and well coordinated. Also, thanks to Wayne and Don for their involvement.Jeff Calcutt

Je
Review №13

Weve used this company for 12 years and have been impressed with the level of customer care. Tim came over this morning and was a joy to work with. We really appreciate the friendliness of the technicians as well as their professionalism. Thanks for hiring such outstanding people. It is what makes us stay with this company.

Bo
Review №14

The staff is super friendly. My home stays bug free as long as I keep up with the quarterly treatments.

Vi
Review №15

We built our home two years ago and have only used Arrow Termite Pest Control. They are the most friendly bunch Ive ever met. Keith is usually our go to guy. I always look forward to his visit. He is always there to help us with any issues. I love his knowledge and passion for what he does. Customer service is rare these days so it is great to find a company that excels in this area. Thank you Arrow!!

Al
Review №16

I was one of Davids first customer. Have been with Arrow for over 30 years. Reliable, courteous and very professional.

Tr
Review №17

I absolutely love Arrow Termite & Pest Control!! Their staff are extremely accommodating as well as knowledgeable. Have used them for years and have been provided outstanding service!

Ge
Review №18

Always on time and always helpful and courteous! A pleasure to do business with. A big Atta Boy to MARK who found and made temporaryrepairs to a water leak under my house! THANKS DAVID!

Kr
Review №19

Keith was friendly and explained everything in detail before he performed any services. He came right on time as scheduled and quickly did our first preventive home treatment. We will definitely use Arrow in the future for any pest control needs. Thanks Keith!

Ji
Review №20

Tim just left our home after conducting the annual inspection! We have had Arrow protecting our home for 10 years and are extremely happy with the friendly service that is consistently provided and the results speak for themselves. I highly recommend Arrow for anyone in the market for their services - I am sure you will be as happy with the customer care and service as we have been for the last decade.

Be
Review №21

I am extremely impressed with my experience with Arrow Pest Control. Scott Sharp is very efficient. He thoroughly inspects my home and applies chemicals and always advises me of what needs to be done to keep my home and yard pest free.

Ro
Review №22

Staff is super helpful. Great results every time!

He
Review №23

They were extremely accommodating after I messed up and let my warranty expire. The customer service was top notch, and I appreciate the lengths theyve gone to in order to help us out!

Ke
Review №24

We had a huge problem with mosquitoes in our back yard. We couldnt even step foot outside with out being attacked. I called Arrow to get all my options. Scott came the next day and treated both front and back yard. He did a wonderful job and was very professional and courteous. He made sure everything was taken care of and let us know if we needed anything else to make sure and call and he would be back out. We were finally able to enjoy our back yard. Definitely recommend Scott and Arrow pest control for all your pest control needs!

Bo
Review №25

James was on time, helpful and full of knowledgeable. Arrow helped me get rid of all my roaches.

st
Review №26

We discovered termites when taking some carpeting up (on a Sunday). We called Arrow the next day and they came out within 2-3 hours. The problem was treated by Friday. Very satisfied with the professionalism of all the pest control techs that came out.

La
Review №27

We have been using Arrow for several years now and have always had excellent service. This year we had them spray for mosquitos and I cannot believe the difference. No more mosiquitos!!! I highly recommend them.Laura Murray

Li
Review №28

Very efficient, reliable and friendly

Sc
Review №29

Very satisfied with the service we get from our technician Keith. He does a great job, always addressing any concerns we may have. Thanks Keith!

On
Review №30

Scott at Arrow Termite and Pest control does an amazing job. Scott was very friendly and knew his products . Scott also took his time to make sure he got all the nooks and crannies. I highly recommend Arrow.

He
Review №31

Great customer service, personable staff, fast service!

sa
Review №32

Whats up Arrow? Why are you allowing this family with 2 small children to live in this home without repair? No access to 2 entryways or exits, rotting stairs, deck floorboards off so children can not go outside to play, absolutely no siding left on the home. Just watched this segment on the news where you dropped a family in Hanahan once they filed a claim and mediation failed. Whats wrong here? According to the news segment, the company is not handling the repairs or costs. Just dropped their coverage once the claim was filed. Whats up with this Arrow company? Why are you blasting on fb malice toward the reporter who covered the story and providing malicious and personal information on FB about the family involved? Your customers perception is also your companys reality. Wouldnt just honoring their contract and making their home livable be the right thing to do, as per the contract they paid for and your self proclaimed company integrity?

Ca
Review №33

Always on time and very informative ! Been a customer for years and never have had nothing but a pleasent experience ! Highly recommend

Ro
Review №34

We love doing business with this company! Every service weve had has been excellent and everyone we have dealt with have been so kind.

Th
Review №35

Always on time always reasonable a good choice for your Pest Control needs

Ve
Review №36

After having them for 2 years and paying 200.00 a year they literally walked around the outside of the house and that was it. After calling to complain I ended my contract through them. No refund for poor services. My neighbors use Massey and I always see them preventing. Our neighbors never have issues with termites or pests.

Br
Review №37

Arrow did my termite treatment Tim was the technician he was professional and did a great job.

Am
Review №38

We have received excellent service for a number of years from Arrow. Cant say enough good things about Keith, he is always friendly and professional!

Me
Review №39

I have used this service since 2012. We usually have Keith and he is great!

Tr
Review №40

Great company with outstanding customer service!! They have been servicing our office for over a year and weve had NO issues since!!!

Ke
Review №41

They are super friendly and great to work with.

An
Review №42

Good company to do business with

Ch
Review №43

Keith was very friendly and did a great job!!!!

An
Review №44

Good service!!

Information
21 Photos
44 Comments
4.8 Rating
  • Address:10595 US-78, Summerville, SC 29483, United States
  • Site:https://arrowtermites.com/
  • Phone:+1 843-873-0800
Categories
  • Pest control service
Working hours
  • Monday:8:30am–5pm
  • Tuesday:8:30am–5pm
  • Wednesday:8:30am–5pm
  • Thursday:Closed
  • Friday:Closed
  • Saturday:8:30am–5pm
  • Sunday:8:30am–5pm
Payments
  • Cheques:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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