My health journey began when I found out I was diabetic in November 2020. I have been working out at Crunch since May 2021. I train with Drew Young. He tailors my workouts based on my needs, and I have come faithfully 4 days a week He helps me with nutrition advice as well. Drew is patient, yet pushes me. I appreciate his dedication to my fitness journey. In 4 months, I have lost 34 total inches,25 being from my torso. Highly recommend the trainers here at Crunch Summerville!!
My strongest advice: Do not deal with Jarret Jennings of this gym. The amount of times he has outright lied to my face (and in email) about the payment of the personal training program is almost unfathomable for a human to human interaction.After graduating from college and receiving a job in another state he said, Just send me a copy of your utility bill and I will cancel your payments of $180 for you. I send the utility bill and he replies via email that my last payment will be 5/15/2021 See below attachment. I move to the different state and the in June of 2021, to my horror, he double charges not only $180 to my bank account but also to my credit card....I am not even using the services and have not received the personal training workouts (part of what anyone would even pay $180 for) in over two months.In addition to this, before I signed up I asked him, Can I cancel in two months he replies, oh yes, just come into the gym for a free personal training session. I was comfortable signing up for four months as I would be graduating soon but come to find out, he had me sign, without my knowledge, a six month lease that he then claimed (after he wrote the email assuring me of my last payment) that his district manager would not let me out of...even though I sent a certified letter and moved out of the state. Not to mention that he previously told me that a utility bill was all that was needed to cancel the payments....as I just canceled them for someone else.When I called him about it he said, You will hear back from me in 24 hrs..no later.I never heard back...he just proceeded to double charge my credit card.Please seek the services of another gym...it is not worth the hassle dealing with the deceit. Trust me.
Enjoy the variety and equipment always available! Class instructors are very helpful
Would be five stars, but the music selection is the worst. Who wants to work out to Spanish or ghetto/rap music. Gym music should be light rock/ rock music. Not saying heavy metal, but something conducive to the type of business. If I go to a Mexican restaurant, I would expect to hear mexican music. A Chinese restaurant, Chinese music, a dance club, rap music etc. Management should be more in tune with this and tell their staff that the music selected by the front desk needs to be for the gym environment and not their personal taste.
Amazing Gym, Amazing People. The only thing I dont like about it is the WiFi. Its super slow.
After signing up for a coach my wife lost her job and told them this. I got dragged around for 3 weeks with only talking to the manager and kept telling me someone else would call me because she can’t do anything about it but no one ever did and I tried for 3 weeks (calling and emails) to get it canceled before the first payment was taken but I got charged because no one talked to me and it messed me up financially. Now I’m late on rent. Now they say I have to pay a portion to get out of the contract or move 25 miles away from any crunch fitness. I DO NOT RECOMMEND THIS GYM AT ALL.
Came into a gym looking for pointers on how to properly train. Stumbled upon crunch Summerville and their trainer Shane has been a huge help! Great guy and overall great gym.
Great classes. Having fun
Personal trainer Shane is amazing at what he does always has a great personality and great at explaining things for me. Thanks Shane!!!
Everybody there is very helpful and dont make you feel weird about working out
My experience at crunch summerville has been phenomenal. the trainer has shane has been nothing but help. would 100% recommend him and crunch as a whole.
Since signing up for PT ive had 4 personal trainers the turn over rate is ridiculously high from word of mouth no ones like the PT directory there an honestly i see why save yourself alot of trouble an go elsewhere
This is by far the worst gym I have ever had to deal with. I signed up for personal training. Shortly after, I had to move out of the area. After trying to schedule with the trainer and drive an hour to make the sessions, I eventually had to cancel my membership after only working out with her one time. When I finally cancel my membership, they charge me $160 TWICE, and tell me this is policy. This company steals from their consumers.
I love this gym!!! Personal trainer Shane answers all my questions and helps me with my form!! Thanks Shane!!!!
This is a great gym. The ladies working at the front desk are doing a great job. Angel and Missy always greet me as I come in. They always greet my son by his name and have small conversations with him. He is only four, and he loves going to this gym. The girls working in childcare have also been doing a great job. Once again, they greet my little guy by his name as he walks in. They do such a great job with him. He always has so much fun, and he always asks to come back the next day. The group fitness classes are also wonderful. They have such a variety, I think everyone could find a class to enjoy. They have a variety of great trainers. If you try a class with one trainer, and you’re just not feeling it, give someone else a try. I promise you, you will find trainers and classes that you will enjoy. Don’t be afraid to try something new! The equipment at this gym is very well maintained. They also have a great variety. This gym is very clean, great equipment, wonderful classes, friendly staff and fabulous trainers! If that’s not enough, they also have tanning, red light therapy and hydromassage. If you’re looking for a gym, this is it.
It was our 1st visit to this gym but we have either worked or been members of numerous other gyms. The staff was great, they greeted us and bid us farewell. We requested a 3 day trial pass. Sign up was a simple process on a tablet. Personal information was kept to a minimal: no address, income, etc. was required. They let us explore on our own. There was no sales pitch whatsoever. (Loved this!)The trainer at the desk answered our question and was friendly. The gym was exceptionally clean and tidy. The bathrooms were very clean, all papertowel and spray bottles on the floor were stocked, and all hand sanitizer dispensers were working. We had fun playing in the functional fitness/HITT area using barbells, monkey bars, tire flips, kb, wall balls, the sled, and handstand walks on the open turf area. I felt like a kid on a playground. We were very pleased with our visit and will be back again.
Comparison from N. Charleston/Summerville/Ladson residents. Since this and Golds Gym are the prominent choices I’ll go ahead and save you some time and tell you to go with Crunch Fitness for the following reasons.Cleanliness: 10/10 usually you’d expect a gym to have just a little bit of dirtiness at least an acceptable level but the staff here seem to be separated between administrative, hospitality, and training. The hospitality staff is CONSTANTLY cleaning and the locker room bathrooms are nothing like other gyms I’ve been to when it comes to sanitation. The staff here really does a good job on keeping them above an acceptable standard.Equipment: 8/10 the equipment is well kept and although a few years old still feels and operates as if new.Crowd: 9/10 the environment here is very comfortable from seeing the traditional family working out to the serious steroid users there is acceptance of all and absolutely no feel of intimidation from anyone.Overall: 9/10 for the price you’re getting an amazing fitness center experience. This is one of the top 5 gyms I’ve been to in my life and the Navy has brought me to many cities and with that many gyms. Don’t waste your time looking elsewhere if you’re within a 15 minute drive of this location you should sign up and get started.
The problem with giving a 5 star review is that it attracts more people and customers 🙂 Have been going to Crunch since they first opened this location. Gym is always extremely clean, and equipment is well maintained. Locker rooms very clean, and all the staff is always friendly.
The equipment is good, but they need more elliptical there is not enough of them for how many people go to the gym they are always all taken
The personal trainer director is a scam artist they honestly only care about sign up numbers then the results none of the trainers besides only maybe two look like they are in shape an the god aqful music!!
I been going since it opened! I really think its better with time. Very organized now. I love my personal trainer Riley! He is patient and pushes me to be a better version of myself. Not only am I getting physical changes but Im mentally stronger. Along with personal training I really enjoy Laurens classes. She makes you feel like you can take over the world so motivating! Ok lets mention how clean this gym is!! They keep is so nice.
Enjoyed my time at the gym. But after paying you through the pandemic and not using the gym for 9 months, you still charge me a late fee and another month after my debit card was compromised is ridiculously greedy and will ensure I find a new gym when Im not coaching and Im able to back to a gym.
I really like this gym! They have a very good selection of equipment and the staff is very helpful
Very impressed with this gym. I felt comfortable from the minute I walked in. They have everything youd need. Weight benches, cardo machines and my favorite, an entire functional fitness area. Ive been to the other big name gyms and have never felt more at home.I was most impressed after speaking with the head trainer Kat during the free initial session. We spent the entire time discussing my goals, evaluating my current fitness and laying out a plan for the future.Id recommend Crunch Fitness to any athlete from beginner to experienced.
Great gym...needs a sauna
Best thing that ever happened to me since my wife and children. The place is very clean and the equipment appears well maintained. Didnt go with the trainer right off the bat but maybe soon. I met with Riley who was awesome. I think he knew more about my body than I did. Everyone is very helpful especially Miss Worcester as I call her. Im terrible with names but she knows who she is. They are always willing to help teach you any of the machines whether youre just a member or have a trainer. I truly believe they do not want to see anyone get hurt. Thanks for the motivation some days we all need it
Crunch Fitness on Ladson Road in Summerville is a great place to work out and concentrate on your fitness. I like all the equipment, machines, and classes that they have available and also the positive and relaxed atmosphere is very helpful. The staff here is very attentive and helpful to make sure that you are happy and have everything that you need. I have had a positive experience every time I have been here.
Joined a month ago. I like the friendly front staff, the variety of machines and equipment and its always clean.As far as clientele, I could do w/o those lifting and dropping weights but, overall, it serves its purpose.I took away a star due to the weight dropping and muscle tees (other gyms dont allow this; its rather distracting but I try to ignore it and/or turn up my music)
You guys might want to check the weather next time you decided to put fliers on peoples windshields. I had to get out in the pouring rain just to peel off the flier in pieces because one of your employees left it under my WIPERS on a RAINY day. And good thing it was caught before I got on the road, other wise it could have smeared all over my windshield affecting my visibility.
Favorite place to be. Ive been going here for a year and the staff is friendly and the equipment is clean and in good working order. People of all shapes and sizes go here and no judgement. People will help, if you ask. Just done be a creepy stalker and follow someone around to watch them. Thats just weird, man.
Do not sign up for anything. They make it impossible to cancel anything and will charge and hound you like loan sharks for anything they think you owe them.
It was good while it lasted, but they do not know how to own up to their mistakes when it comes to a membership. I told them I am in college and most likely not coming back, and they said just in case you do we are going to freeze. I asked will I get charged they said no. I get a call from debt collectors saying I missed a payment from December to March ($164). I told them about the miss understanding and they told me there is no proof. How is there no proof when I have not scanned in since September. The gym is nice, but Bold fitness has a nice gym too
I was a member for about a month for work and then moved abruptly to where I could not go into this location to cancel. I called them and they stated I could cancel at a different location near where I moved too. This failed and then COVID hit and I was told to wait to cancel until reopening which I was immediately charged for upon them reopening. Now I have been double charged for 2 months of my membership when I was charged the previous month. The gym is nice but my experience with the management has been horrendous.
Awesome gym! For first time in my life I can totally see myself being a member here in the years to come and possibly upgrade. Very welcoming atmosphere, new equipment, clean and most of all they have Concept2 rowing machines! love it!
I was on my way home with my 1 year old when I saw under my windshield wiper a flyer. Could of caused a car wreck and could of really gotten my 1 year old dead. NEXT TIME YOU ADVERTISE DONT PUT FLYERS ON PEOPLES CAR ON A RAINEY DAY. NOT TO MENTION LAW SUIT ON YALL IF I DID!
Tried it today for the first time after switching away from Pivotal Fitness. Very impressed right away. Excellent equipment and very nice staff. Everything is clean and the lighting is great as well. Most important are the prices! You simply can’t beat them. I’ll certainly be making the switch when my contract with Pivotal ends. I might even doing it sooner!
If you enjoy getting screwed over by terrible customer service and ridiculous fees this is the place for you.
No regrets joining Crunch Summerville! The staff is wonderful and I love the wide range of equipment. It’s a great space and I look forward to upgrading my membership soon to take advantage of some of the classes!
Good variety of cardio equipment. Athletic section is amazing. Machines are high quality. The only things that would make this gym better would be to put 2 spray bottles instead of 1 on top of the paper towel dispensers so that you don’t have to wait for the spray bottles. Overall, best gym in the area for the money.
Just started training with Kimberley Kapral at crunch. She is fantastic. She watched me on a non training day. Looking lost. Made it a point to come over and help me with the exercise and equipment. I really look forward to her workouts
Didn’t open when I expected BUT I love this place. It was worth the wait. Great facility and staff. Great classes!
I typically like this gym, I go 4-5 times a week and the morning staff is usually nice. Its a whole different atmosphere later at night though, the staff is so rude, cold and has lack of attention. It becomes so frustrating if you’re trying to get some help, and some are so untrained. Oh, and good luck trying to work out during the busy times of 4-8 on the weekdays, its so busy in there you barely have room to stretch, use machines and workout.
The gym is ok, good luck working out in the evening. I encountered some unprofessional staff today. Tried to go workout around 1:20 and 3 staff members were blocking the door with sandbags. They said we are closing at 2pm, ok but it was 1:20 I still had time. Needless to say I had to workout in the rain.
In looking for a gym, I wanted somewhere close to home with generous hours and safe on-site childcare (this last factor being the most important). Crunch checks all those boxes--lots of different equipment and classes, theyre open late during the week, and their childcare area is really nice. The staff at the desk recognize us when we come in, they greet my kids (which they love), and its clear the staff working with the kids are happy to be there. For the convenient location and knowing my kids are safe and happy while I get my workout in, the price cant be beat!
I recently changed my # of stars to 5 with more use & this review. Crunch is a full service gym with all your normal gym equipment such as free weights, a large variety of circuit equipment, punching bags, sleds, exercise & medicine balls, elastic bands & much more. They have the usual classes like spin & Pilates.I found the tanning beds (do you still call the stand up machines a bed?), water massage, red light therapy, and the full body scan to be a great surprises. The tanning and massage units are my favorites.The full body scan is quite useful. I’ve used it once and was pleased with the numbers but the image was not my friend. I can kid myself when I am only tracking numbers but the silhouette doesn’t lie.They will walk you around to tell you about both the equipment, classes and other offerings as well as the membership options.There is a company that offers personal trainers and I believe they work as an outside contractor company. Beware when looking at your credit card statement. The charge is listed as a club membership out of Arkansas with no phone number. Kinda strange but no need to think its fraud. I really like my trainer, Jonathan, and need the accountability it brings. I have numerous physical issues and Jonathan seems well trained to devise a workout that gives me a great workout without exacerbating my back or neck problems. Im 63 trying to make sure this body stays as mobile as possible and Jonathan is a big part of that effort.There are gyms at different locations and I am only reviewing the Ladson Road Crunch. I have walked in to 1 other location and it wasn’t as nice. Their age may have been the difference but I thought there was more to it.
Great equipment, friendly staff, awesome trainers and classes. Very affordable memberships offered and the amenities are excellent. Highly recommend this gym, the best compared to other local gyms.
We had our fitness assessment with Kat Knect. While we initially didnt intend to sign up with a personal trainer, we (my wife and I) were very impressed by her knowledge level, her passion for helping people, and how easy we were able to relate to her.She took what have could have easily been an intimidating experience and made it not only comfortable (emotionally anyway😀) but fun.I highly recommend stopping by and talking to Kat whether you are just getting started or are a beginner like us or an experienced athlete.
The HIIT and Yoga classes are so good!
Great location, great staff !!
Awesome gym, even better trainers! As far as trainers go, ask for Kim! Never felt more motivated and encouraged at any other gym with any other trainer!
Large facility! Something for everyone! The staff are professional and polite. They are willing to help out. The variety of classes is great when you want to get a workout in and dont want to think about it. The instructors are very nice, professional and help in any way they can to help you achieve your goals. The equipment is state of the art with plenty of free weights, machines and cardio equipment. They even have a place to stash your kiddos so you can get some work in. They have staff to look over them ;). Check it out! Plus, redlight, tanning and massage available.
Wish I could leave 10 stars. Getting ready to move and they gave me absolutely 0 problems about cancelling my membership. Great gym and great staff.
The best
Love this place! Classes have been great and love the red light therapy/tanning options too! Truly kind people wanting to help!!
Incredibly rude and inhospitable staff. I requested to speak to a manager about my membership and access because the lady at the front was so rude the manager didn’t even come out.
Its a very nice gym, very clean snd welcoming, love the staff very helpful and Informative. Would recommend if u are looking for a great workout.
I had an assessment with Kat Knecht at the beginning of the month and I decided to sign up with Kat being my trainer. I was poorly out of shape and had reservations about getting a trainer. Kat has made my fitness fun and and I can see and feel results in this short period of time. Kat is very knowledgeable on training techniques as well as nutrition. She actually cares and willing to go the extra mile for her clients. I reccomend Kat to whomever is trying to get in shape as she will transform your body as well as your life!
Awesome atmosphere, sufficient equipment, very clean and presentable.
My doctor yelled at me (nicely, I must say...) to join a gym. I am 63 yrs old, ran my last 5K in Nov 1979 in Bologna Italy and have been a bump on the log since.So, In Dec, I pick a gym on my way home from work (the mailer I received helped - yeah, snail mail, I know - ok boomer) and Kat Knect connected me with RILEY, the awesome trainer. He listened to my goals (strengthen my core, upper bod, and balance) and we work on these every week. I do cardio on my own, so I just veg out on the treadmill (thank you HGTV) and rower.Its only been 3 months and my balance has improved, I am noticeably stronger and just got my runners high back for the 1st time in 41 yrs while doing a 5K on the treadmill. Losing 12 lbs has been an added and needed bonus.So, when my oldest gets back from overseas in the fall, we are going to do a family run (all my kids are runners) together. Cant wait!So kudos to Riley and the entire friendly team at Crunch. You are helping this old broad get back into shape so I can keep up with the kids and grandbabies.
This Fitness Center is the BEST!!!!!! I have been to different gyms in the area but NOTHING COMPARES with this Gym, My wife and I are VERY HAPPY WITH THIS PLACE, Great Customer services, Very Clean, Great staff and they are ALWAYS WITH THAT SMILE, Brand NEW equipments, “THE BEST TRAINERS”, Great location, HUUUUGE PARKING LOT WITH PERFETCT PARKING SPACES, OK this GYM is PERFECT!!!!!! AND BIIIIG Thanks to KAT(Personal Trainer Manager/ she is very smart and always nice to me), The Hit zone Trainers are excellent!!!! And Savannah has been training my wife and I for 3 months and we can see great results already, Thank you so Much guys, YOU GUYS ARE THE BEEEEEEEEEEEST!!!!!!!!!!!
Best Gym in the area in my opinion with great trainers and good equipment too. Just check it out.
Love my gym, equiment is new, the place is clean, classes are great and the staff is super friendly.
Shelby and the rest of the staff have been amazing. Clean environment, plenty of equipment and for the money you cant beat what all you receive in a membership!
Great machines and good services yet Very expensive 4/5.
Got the membership early and opening was delayed and was billed anyway tried calling to see if there was something we could work out and the response we got was pretty much owell nice place once it finally opened wish there was a half star
Brand spanking new gym where Kmart usta be..on Ladson Rd! Opening Monday the 24th, and a phenomenal monthly fee of ONLY $9.95 to $29.95 (for all classes), which I dont use. Gorgeous workout facility, no contract needed, and highly recommend ASKING for a 3-day FREE pass, no obligation! Highly recommended, a definite MUST see 👀, and right next to the also new *Stars & Strikes Bowling 🎳 alley on Ladson Rd! Tellem Tom sentcha!
Is a bit smaller but nice location
Went there this morning at 5:55. They are suppose to open at 6am. Waited until 6:30am and nobody was there to open.
Chantal is smokin HOT !
Great workout!
This location is NOT open yet. I signed up in November 2018 and was told it would be completed ‘winter 2018’. In February of 2019 I called to cancel my membership and was told it would be opening very soon so held off. It’s almost May of 2019 and I have been paying them money every month for this gym which, I repeat, is NOT OPEN. I drove by it on a daily basis and there is not equipment on it yet either
Always clean!
Stars and strikes was awesome
Great place
Need to open soon.
AWESOME