Susan Cooper has always been professional & easy to work with. She is always helpful & returns my calls promptly. .
I have used Rick Campbells State Farm Agency for all my insurance needs for over 30 years. They provided excellent customer care when we chose them to cover our home and cars 30 years ago. That service has continued through all the subsequent years with service that always goes above and beyond any other agencies I have had the opportunity to deal with over the years. They are always responsive to the customers needs and willing to listen to the customers concerns. In recent years, I have had the pleasure to deal with Jill in this office for any insurance issues, new needs or changes, or concerns and she is truly top-notch!!! She is extremely knowledgeable about State Farm policies and can offer guidance about policy options with great understanding. She is professional, friendly, helpful, and always exceeds my expectations! I would highly recommend the Rick Campbell State Farm agency if you like great service with a quick response time.
These folks have been handling my homeowners and car insurance for many years, and have always been kind, professional, and personable. I wouldnt go anywhere else. Recent events sent me to Mrs. Campbell, Ms. Blair, Ms. Jill, Ms. Kaylynn, and Mr. Rick himself. They were all extremely helpful and instructive about the mysteries of insurance. Thanks very much, Rick Campbell Agency!
I have been a client of Rick Campbell - State farm for 20+ years. Love the friendly staff and service they provide.
Shelly is the best!She took great care of me and even followed up with me months later to make sure I was satisfied and doing well.Thank You!
Shelley is the best!
Great staff!!! Sometimes it takes a bit, (for a call back) but thank god for no answering services, touch tones, and redirects. Its always worth it. They truly care about you and your experience. I couldnt recommend a better agent with better agents.
MY EXPERIENCE WITH STATE FARM HAS BEEN AWESOME! MY FAMILY AND I HAVE BEEN WITH STATE FARM FOR OVER 18 YEARS . THE REP THAT HAVE OUR EXPERIENCE WHAT IT IS - SUSAN COOPER!! SHE GOES ABOVE AND BEYOND FOR ALL OF THEIR CUSTOMERS, BUT I KNOW WHEN I CALL SHE WILL DO WHATEVER SHE HAS TO-TO HELP ME. THE GEDDIS, TUCKER,BENNETT FAMILY APPRECIATE HER TO THE FULLEST. STATE FARM INS IS THE BEST!
Never had insurance before and wasn’t going in the right direction. The staff here was very helpful in guiding me into what I needed. 5/5 would recommend going again. Great service.
From the get-go, they butchered our policy. They had a new agent working on our new account with them (we were trying to move our cars and home over to them from two other insurance companies). Everything was done incorrectly, so they then had two seasoned agents try to fix it. They kept claiming it was a glitch in the system that was nation wide, however State Farms main number said there was no such glitch. The actual agent there, Rick Campbell, was asked to call us and he never did. We never did meet him, because we could never get past the rude office staff. We never got phone calls returned when they said they would return them. There was so much attitude with them all, too. I felt like I was inconveniencing them to give them our business. Im not ready to scrap State Farm yet since I hear great things about them as an insurance agency, but we will definitely be switching agents. Dont waste your time with this poorly organized office. When I asked about a billing discrepancy on our first bill and mentioned how the math is off, the lady literally responded that their math is always off by a few dollars. Not the kind of place I want handling my financial affairs or my home...
Always willing to go above and beyond! They are a great group of knowledgeable staff! So glad to be doing business with them!
I can only speak for myself. I have auto and renters with Rick and have never had a problem. My rates have not changed and I have been with them for about 8 months. The staff is friendly and no issues here. I would (and have) recommend.
Absolutely loved my experience! The receptionist, I believe her name was Kalynne, was so sweet and helpful! Couldn’t have been more satisfied with my service!
Great StateFarm office very knowledgeable and caring. They will go out of their way to get you the best policy at the best price for your needs.
I have had life, auto, and home insurance with State Farm for more than 30 years and have never had a problem with the company honoring claims that were filed due to theft, damage to home, and wrecked cars. State Farm Insurance is my preferred insurance company and Ricks staff is extremely helpful and capable of meeting the needs of their customers.
I have been with Rick Campbell State Farm for 20 years for my automotive insurance policy. Great customer service throughout the years, I highly recommend Rick Campbell with State Farm if you are in the Summerville, SC area.
Nobody would ever help me worse company evet
After trying another insurance company and realizing state farm is actually cheaper, I came back to state farm. I did previously have a bad experience with this company, however I was told the agent made some mistakes and is no longer with their company. I am all for second chances, hopefully this time will suit me well
State Farm Customers BEWARE,State Farm has a 600 million dollar project to pay for, whose pocket is that coming out of, the customers. I was recently a State Farm victim and they got me for 273 dollars, on top of the overdraft fees acquired from their increase in my rate without my knowledge or consent. I canceled the next day to hopefully recieve some of my money back and they still will not return any of the funds. Future and current customers beware because they will send you to multiple numbers for months until you give up. Switch while you can!!!!! Especially goes for my agent Rick Campbells office in Summerville, S.C..Damian
Excellent service reps