This is a family business and the entire team is courteous and very easy to work with. The owner came out immediately to check out my AC unit and talked through some solutions with me on how to better cool my older home. The work was done the next business day, and Ive been happily walking around a comfortable, climate controlled home since! Im very happy with the cost and quality of the service. And the free maintenance and parts that accompany the installation knock their customer service out of the park! I highly suggest working with this company.
Thomas was on time, and explained what he was doing through the whole process. He had the diagnostic complete and part order within an hour.He gave us a discount for being prior military and the following day he returned and replaced our part. Call these guys for any ac repairs.
Called on Monday and was scheduled for Wednesday for a dryer vent cleaning. Everyone was professional and on time and the job was completed in a short amount of time. Thanks again guys for coming out and taking care of our dryer vent!
CCC got sent out by my home warranty company. The part on my AC unit that was broken wasnt covered by the warranty company, go figure. Our two AC units were very old so we decided to replace them both. Coastal Carolina Comfort gave us a great price for two new units with installation. Not to mention, the free year of service. Now our house is being nicely chilled as these warm summer days arrive. The team arrived on time on the scheduled day, performed the rip out of the old systems, installation of the new systems and cleaned up after themselves. Very happy with their service, professionalism, and workmanship. I will recommend them to anyone I know in the low country needing HVAC services. Thank you Coastal Carolina Comfort!
Very good experience with this company, from speaking with Derrick on the phone to Thomas and Robert showing up in literally less than 1 hour to take care of our leak after our usual company couldn’t get anyone out till Monday.Looks like I’ve found my new hvac guys.Keep up the good work.
Coastal Carolina Comfort came out within 1 hr of calling. Derrick tested a few things and quickly found a solution and repaired.Very quick and efficient. He also waved the service fee since he was near by. Customer for Life.
Home Warranty sent these guy out after sending out 3 other companies over the course of 2 weeks that didn’t fix the issue. Derrick came out today (Saturday) and by the time he left our heat was working great. I wish they would of been sent out in the beginning. This is the go to company.
They installed a new ac and ducts in my home.First there pricing was great, far below 4 other quotes I received. The first thing that caught my eye was when Derrick was quoting the job he presented multiple options and didn’t bash competitors in the process as three of the four quotes I received did.After completion he immediately sent me warranty information.The whole crew was professional.
I’m amazed at the quality these guys provided when they installed my heating system.Nothing but professionalism and everything was spotless when they left. Great Job Guys!
Coastal Carolina saved my family when our AC broke on the hottest day of the year. I had a 4 month old at home and our house was getting into the 90s. Coastal Carolina came within 24 hours, and when they didn’t have the needed part, the technician went back to his home to get something he had to hold us over until the new part came in. He was truly a godsend in a very challenging situation!! He went above and beyond, and we will certainly recommend them for any future work.
Quality work at affordable pricing.
Very pleased with the quality of Derrick’s work and knowledge. His team was on time and very thorough with the cleaning. I will definitely use his services in the future and would recommend this company to my family and friends.
Showed up on time, quickly fixed our issue and talked us through the whole process. I will for sure be using them again.
Their crew showed up on time, cleaned our ductwork and explained the whole process as they were working. They also provided before and after pics and emailed the videos of the work completed. Couldnt ask for more professionalism. Definitely will be calling them again.