user
Captains Drive Thru Oil Change
1603 Ruth St, Sulphur, LA 70663, United States
Appearance
Captains Drive Thru Oil Change

Comments
As
Review №1

I can’t believe I never heard of this place until last week. An oil change place where you get to STAY IN YOUR CAR? Do you have any idea how convenient that is? It’s BRILLIANT! I have a special needs child and I was putting off changing my oil for weeks because I didn’t want to deal with unloading him and sitting in a waiting room where he would wreak havoc for however long it took to deal with my car. The fact that this kind of service exists is a godsend. Everyone was super nice and professional, they recommended a couple of extras but no pressure. Everything was streamlined with an iPad and I was so impressed with what a tight ship they ran. They’ve got a repeat customer for sure.

Br
Review №2

FAST SERVICE! GREAT CUSTOMER SERVICE! THE GUYS THAT BL CHANGED MY OIL WERE SUPER FRIENDLY! Highly recommend this place. I was in and out in time to go to wrk! Thanks guys

Be
Review №3

Amazing experience at Captains Oil Change. Only place in town that was able fit our RV. Service was A+. They made sure everything was topped off and explained all my options. If you own a RV this is the place to go.

ti
Review №4

Awesome service, very friendly people working there also.

Cr
Review №5

I absolutely love these guys and Lady that works here they are always so awesome to me im a repeat costumer and always will be ty guys happy fall

Wi
Review №6

Fast friendly and will bring you drinks while you wait awesome service.

su
Review №7

VERY FAST FRIENDLY PROFESSIONAL SERVICE..MY NEW GO TO PLACE FOR AN OIL CHANGE THEY OFFER SERVICES OTHERS DONT OFFER..THANKS GUYS KEEP UP THE AWESOMENESS!

Ro
Review №8

Highly recommendFastProfessionalThe way it should be done others should take notice

Kr
Review №9

I would just like to say that everyone there was very friendly and informational. They all seem to work very well together and made me feel very welcome. Also they were very fast and professional. Thanks yall you definitely earned a regular out of me...

Je
Review №10

I was like the forth in line to get service and they were people behind me. I was concerned they would do a hurry up job, but I was very pleasantly greeted and they had at least 4 or 5 people working on my car all at once, they were thorough and worked together and it was a pleasure to be there they were efficient, and covered all the services I was there for and then some. And in less than half an hour it seemed. And a coupon to boot!

TA
Review №11

They are always so nice and professional. They will explain everything they are doing. When I pulled up the last time, there was a line but I was in and out very quick. Definitely recommend!

na
Review №12

I get lazy when I work turnarounds.... definitely my go to for oil changes. Kind friendly service.

Sa
Review №13

The service its definitely worth the 5 stars alone!! The employees are very good at there job. Youll keep my business!

Lo
Review №14

Took less than thirty minutes at lunch time on a Friday, five weeks after a Category 4 hurricane. I searched for an hour trying to find an open place without ten cars waiting. After tiring of trying, I searched Google for oil change near me. Captains was one of the top hits. I drove up with two cars ahead of me. I was offered a beverage and then treated to probably the best guest experience I have ever had. The staff was knowledgeable, courteous, and genuinely seemed to care about me and my time. They even showed me how to change and reset the display in my wifes car! I would highly recommend Captains to anyone looking for an oil change. Thank you!

My
Review №15

Great fast service Great prices and very helpful

cu
Review №16

It was fast informative and very courteous. Everyone was smiling and willing to answer any questions. Strongly recommend using them

Ju
Review №17

Stellar costumer service, Shane was very informative with recommendations but not pushy about it. Oil change was quickly done.Ill definitely be a repeat costumer.

Ku
Review №18

Great service! Great people. Found my new oil change place

Do
Review №19

I would recommend this place to anyone that would like good and quick service, I only come here to get oil changes now 💯

Ta
Review №20

Captains was very professional and took the time out of their day to actually do a 30 point inspection of the vehicle. They told us what was recommended but never made it a pressured buy. Showed oil/differential/transfer case fluids so we could see what they currently looked like. 🙌

Sa
Review №21

Very polite, fast, and didnt try and sell me something I didnt need. Hands down its a wonderful place

Ma
Review №22

Good customer serviceAnd fast servive

Jo
Review №23

Yall. I have never enjoyed an oil change before. This place is awesome! I was being treated like a celebrity lol. Never again will I go to Wal-Mart. They checked EVERYTHING! They dive straight in and get to work. I was kept well informed and was offered other services but never felt pressured and the staff was extremely friendly!

Ta
Review №24

Awesome..quick and professional.

Al
Review №25

Got there 30 minutes before closing after getting permission to leave work early and speeding through traffic just to be denied service. There was only one car ahead of me and there was no visible tape or sign saying they were closing early. Only an employees word of mouth.

Br
Review №26

Called ahead.got there 2 cars ahead of me.Only one bay open.Opened the second bay moved the car ahead of me in .Left me at original bay pulled car behind me to second bay.First car in second bay done moves in car that was behind me.Some issue with car in first bay .pulls up a truck to second bay.Finishes other car in second bay.Pulls truck in then tells me to move over so I dont get bypassed.I commented already bypassed me twice.Pulls truck behind me behind bay 1 car finishes problem car pulls truck in bay one.Then finally finishes truck in front of me and pulls me in.Wont use them again.

Ma
Review №27

They checked and looked for anything and everything. And topped off all fluids for an oil change service.

Jo
Review №28

Fast service, decent prices, friendly people

We
Review №29

Of course, they try to sell you a lot of things that your car probably needs, and you really dont want to have to buy, but they all do that, its the job! But, they are all really sweet guys. And they got the job done! I was a bit late on my oil change, and quite frankly, dont think it was even done last time at the place I have been going to for years in Lake Charles, a comparable company. I was quite tired of my tire light being on that the other company said would go off, but it never did...telling me that they didnt even air up the tires! Seems like there is a lot more done by hand at this new place, but they get it done! No military discount I was hoping for, but you cant have it all! I will definitely be back, probably next month to get one of the other services that they suggested.

Aa
Review №30

Extremely friendly staff and very helpful !Best priced oil change anywhere in the area for a diesel truck.

Ra
Review №31

Very knowledgeable people.

ro
Review №32

Very quick and professional service!

Li
Review №33

They offered me beverage and I didnt even have to get outta the truck they had me in and out fast

As
Review №34

Excellent customer service

Da
Review №35

Great customer service

Ca
Review №36

Very professional, would recommend!

Na
Review №37

Super pricey for an oil change.

Pe
Review №38

Very professional and courteous!!!!

Bi
Review №39

Good work

DJ
Review №40

VERY PROFESSIONAL

Information
9 Photos
40 Comments
4.3 Rating
  • Address:1603 Ruth St, Sulphur, LA 70663, United States
  • Site:http://captainsoil.com/
  • Phone:+1 337-313-3007
Categories
  • Oil change service
Working hours
  • Monday:8am–6pm
  • Tuesday:8am–6pm
  • Wednesday:8am–6pm
  • Thursday:8am–6pm
  • Friday:8am–6pm
  • Saturday:8am–6pm
  • Sunday:Closed
Offerings
  • Oil change:Yes
Similar organizations