I recently changed some supension components and needed to get an alignment. These guy were the closest place from where I did the work. They did a great job, great price, fast and honest. Much better experience from the last alignment shop I visited.
I was passing through Sulphur Springs and noticed a nail in my tire when I stopped for lunch. I searched for a tire shop nearby, and this location showed up two miles away. Everyone who helped me was so friendly and kind! They fixed my tire in an hour, even though they were extremely busy, and I got back on the road and made it safely to my destination without losing much time at all. They were all wonderful!
Definitely five stars! Ive been going here for years. Had another flat tire this morning, always greeted with a friendly smile and excellent service. Only waited 30 minutes..
Found the cause of my slow leak while I waited. Replaced my tire affordably when a staple was located in the shoulder of the tire (rendering it unrepairable?). Comfortable waiting area. Clean facilities & restroom. They were courteous with me, and helpful. NO Wi-Fi while you wait. Cost me a $133 but no more slow leak.
They did just what I needed mounted 4 wheels in quick succession and got me on my way
I was on a road trip returning to AR and one of my tires became low. I pulled in to Discount Wheel and tire and they determined that this tire was damaged in the side wall and it must be replaced. They were very fast and friendly and got me back on the road in no time. I am well pleased with my experience there.
Friendly fast staff. Handles business even when last min things happen
They take good care of us every time
I really just needed to get air in my tires.Everyone was really nice.
Excellent service!!! Wouldnt go anywhere else!!
Friends of employees got to go before we did... So I was a little disappointed!
Great place. Fast, friendly and knowledgeable
Always a great experience when you go to Discount Wheel & Tire. If you need an alignment, especially on Jeeps, Jimmy is the guy to see, he know his stuff!
Too Expensive. I had a stem replaced on my rear tire. Took about 10 minutes. The bill was $16.44. Most places do this service for no charge. Consider going to a different place before coming here. Staff was nice but the prices are ridiculous. Save your money and choose a competitive tire service center.
Ran over a tire on our way from Fort Worth to Memphis. These guys were Johnny on the spot. Real nice front desk service and gave us our straight up, honest options. Good Texan dudes all around.
Very friendly and fast service. I take both our cars here.
On a road trip and had a flat on the highway. This place got us in and out fast without waiting. It was worth every penny. Now we are able to continue our VaCaY!
Good group of people working there.
I had to stop here after some debris on the freeway got into the undercarriage of my car and made it not drivable. These folks took amazing care of me to make the car drive able so that I could make it to my destination. Great service and even better people
Very professional and friendly. They do not make unneeded repairs or pressure you into making any repairs. They are very upfront about what does and does not need done and respect your decisions. I will continue to go there.
Always helpful when I come here. Im not sure why I used to travel back to Greenville to get my vehicles serviced. Theyve gained a customer!
Everything is about trust well my trust has been broken. After 5 returned trips from Point to Sulphur Springs and about $600.00 later my ability to stop my truck was purely unsafe. I took it to another place and they said the rotors they put on my truck couldn’t even be turned.Those same rotors were supposedly new
Had no problems with customer service. We will see about the alignment.
Many thanks to Rolando for dropping what he was doing to expedite an essential task).
Needed 4 new tires for my truck. Wanted to change from all terrain to more highway type. Gave me several choices and recommended waiting a week for a big rebate. Thanks!
Very knowledgeable, and professional
Great customer service and knowledgeable staff Ive been using them for years and will be going back for years to come.
Theses guys are some of the nicest and hard working people got me in quick and out as well
Quick work and very kind people
They had exactly what I wanted, in the proper size for my truck. Got me in the next morning, and I was on the road in under an hour. Friendly service
Its reassuring to do business with folks who know their line of work so well.
Very fast tire replacement, even if you accidentally order the wrong size
My step dad put a new strut on my van. Didnt have a tool to get it all the way on so I had my van towed to this place at 930 am. They told me they would look at it and give me a quote . Of course I knew they would be finding something else that had to be done besides put the part on that was already there.... an hour later Im called and told several things needed to be done along with an alignment, he could have the part by 2 pm have it done by 330. Told him I had a baby with me in a vehicle that had no a.c. and I lived 50 minutes away what could I save for another time. He checked another part store and they conveniently had the part . He told me at 1043 he was gonna fix my van now.... by 2pm I finally called to find out why it was taking so long I was tired of driving around. He informed me there were 4 alignments ahead of me (not even 4 customers there when I left my van) hed have it done in 30 minutes... I picked my van up at 258.... why give someone the impression youll be done quickly and nit call them to let them know what he told me when I finally called.... thats poor customer service. And I probably will not return in the future
Very professional my work van 2017 ford transit with 300k miles broke down wheel bearings in Texas while delivering a load from Michigan on March 7 2020 they fixed it fast very great experience i highly recommend them
Everyone that works there are amazing
Everyone is very attentive and helped me decide on the best tires for my car.A worker ran to hold the door to help me get my Aunt in her wheelchair in the building. I have found this just doesnt happen everywhere!
This is our second time to come up here to get a front end alignment. The first time we were told we needed $1,200 done to the front end before it could be aligned. We went and had that work done by our mechanic and came back to get the front end aligned and was told this time that they couldn’t do it because the REAR tire on one side was 1/2 inch taller than the other.....but if we bought a smaller used tire from them for $30.00 they could then align the front end. We did that just to get the job done and be finished with it. Then we get a call and they can’t find the wheel lock which we told them was in the glove box. We drove back up there to get it out of the glove box for them. I will NOT be back to do business here. Very disorganized, slow and uneducated! We have been here since 10 am. Now they say a part was put on backwards by the mechanic and they would need to charge us $50.00 to correct that. Called the mechanic to tell him what they said. This place is doing nothing but trying to con people out of their hard earned money. Anyone care to bet they find something else wrong before they finish the job? Maybe I could make back the $80.00 they worked out of us today on top of the alignment!Well....finally finished at 2:50pm, I thought I was gonna have to rent a room for the night😡
Excellent Customer service. Kristen was able to find the tire I needed, and set exactly what the expectations were going to be for the time frame, and price. I will definitely be returning here for all my future tire needs.
Got us in and out, back on the road safly
Incredible service!!! I punctured my tire on the highway, and called as soon as my warning light came on. As I pulled into the parking lot, they got my keys from me and pulled my car into the bay to get it repaired!! Unbelievable experience for what could have been a huge I convenience.
Good people, good technicians, and good product. Prices are a little high, but they make up for it in service. The only annoying thing is the wait. They have a lot of customers so unless you are the 1st in the door in the AM you are going to be waiting a while, that is of course, if you cant drop off you vehicle and come back for it later. All in all, I give them 5 stars because theyve earned it.
Weve used Discount Wheel & Tire several times now and have always been so impressed. Clean, nice waiting room, friendly prompt service, and the most affordable prices around. I recently had a blow out due to a road hazard and they replaced my tire for just the $18 fee, easily and nicely with no hassle. Would absolutely recommend them!
Excellent customer service. They really know what theyre doing and are always happy to explain anything thats needs to be done. Speed of service is great and quality of work is absolutely amazing. Highly recommend if you live in the area and need good deals on car work or tires.
Always great service. Helpful friendly n pretty fast most of the time.
Friendly & helpful. Excellent, quick service. We broke down on a nearby road. Googled for the nearest tire shop, that had what we needed, in stock. Took us right in to get us back on the road. Offered us 2-3 selections of tires that they had in stock. Great job! Thanks for getting us back on the road!
Great place to get tires or brakes, alignment, front end work very good service a trusted place!
Over priced, knowingly put an egg-shaped tire onto my car. Suggested that I shouldnt drive on it and then tried to charge me extra to fix the problem.
I may be a little biased because after going here my first time, I have never been anywhere else. These guys are absolutely amazing. Great prices, clean waiting room, and very fast. Charlie is always so helpful and polite when I go up there. They will work with you to get the best tire for your circumstance.
The true definition in customer care. Awesome job guys! AMAZING job on my new 8in lift kit!
What can I say? Discount Wheel in Sulphur Springs is awesome! Ive used them for years! On this visit, they replaced my front AND rear brakes. And because I was working and couldnt get anyone to take me to pick it back up, they brought the car to me when it was ready. Thats service!
Great service very friendly. Best tire shop in town
Have used them for years would use anyone else
They are very good at what they do... I wood let them work on my car.. Anytime.... Thank you.. Discount wheel tire.. For working on my car.. Yall are the best...
They damaged more than they fixed. I took my car in to have the CV axles replaced. Two weeks later my transmission started jumping out of gear. I took it to have an oil change that day and they said a seal was leaking around the CV axle. They had never leaked before, so obviously Discount Wheel & Tire damaged them. While they were working on my front axle they called and told me my rear shoes needed to be replaced. There is no reason they should have even looked at my back brakes, they were working on the front end. The only reason to do this is to upsell for more repairs. I told them I could not afford that at this time so they put that back together. The next day I replaced my own rear brake shoes, but when I pulled the brake drum off I found that they had not replaced the shoe properly and it was now dragging against the drum. Had I not checked it in a timely manner I would have had to replace the drum and the shoes within just a few more days.I will never take anything I own back to Discount Wheel & Tire.
Great place. Spacious waiting area, vending machine, TV. Theyre quick and take about as long as they say. Theyll tell you the problems and get to work.
The guys there are very caring & explain things very well as to what needs to be done
Great local business. Good customer service! Owners are great folks.
Kristen and the crew are always on top of my tire work! Have never had any bad service and the prices are way better than some national tire companies. Always in and out for the most part!
Good experience overall. I purchased three tires and all four were balanced and installed within the wait-time expected. I found them to be courteous, efficient and informative.
Awesome service. Great prices.
I took my vehicle to Rolando because it had a shimmy. He informed me it needed to be aligned and I needed two new tires because one on the rear was split. I paid for the alignment but decided to purchase the two tires elsewhere because I could get a better deal elsewhere on tires. I was informed at the tire shop (and shown) my tires werent, my rim was bent and alignment had been unnecessary because that would not fix my problem. Bad, costly experience. Go somewhere else.
Anytime Im back in my hometown and have tire needs the guys and gals at Discount Wheel and Tire take care of me. Very knowledgeable staff and Im always satisfied with services rendered.
Courteous, friendly and fair pricing. Mechanics are fast and do quality work. Saved me while on the road for work.
Great Service. Very efficient.
Great car care business. Basically anything on the under side of the car. Knowledgeable people who get it done right the first time
Great place..quick, effecient service, friendly service.
Had my wheels rotated and patched here, they did a great job. Thanks everyone!
Always good service
Great people and they go above and beyond to get you an out as quickly as possible
Great place to get your ride hooked up with anything auto, friendly, welcoming, knowledgeable, Fair priced.
Amazing customer service! My daughter and I were travelling out of state and woke up to a flat tire with a nail in it. Walmart wait time was 2.5 hrs so we came here, and they had us in and out in 30 mins!! Recommend 10 stars!!
Awesome as always. I love these guys, they really do a great job.
I had my vehicle towed to the shop so my insurance company could send an appraiser to inspect the damage. Was called by Rolando upon the arrival of my vehicle and informed that my wheel was bent in two places and cracked inside one of the bends. He tried to sell me on sending the wheel to be repaired. I told him that I was not okay with a repair and was filing with my insurance company for a replacement and they would be sending out an appraiser to make an inspection. Before my insurance company had even received any paperwork from the appraiser or any estimates from the shop, Rolando had completed the work. No work was ever authorized to be performed. I will be filing in small claims court for unauthorized repairs.
My third brake light bulb was bad and needed to be changed. They told me the bulb was fine...it was the entire part that was bad. They said they could order and replace it. The part is 60 dollars and i can only imagine how much i would have paid for labor. I left. Got a new bulb. Changed just the bulb myself...and it was fixed. So, if i were you...id get a second opinion elsewhere.
Helpful staff, always go out of their way to take care of you
Friendly and knowledgeable is a slightly delayed wait time due to high customer volume
Awesome service. Very friendly people. Got my wheel looked at and alignment done in less than an hour.
Great customer service
Bought another set of tires from them. Still great service and well inform staff.
Have taken very good care of my vehicle needs at a fair price
They will always find something wrong that they conveniently can fix before doing what you brought your vehicle for in the first place.
Fast, friendly and efficient, with good prices. They stand behind their work.
I took my wifes vehicle here to have a tire repaired. The shop is clean bright professional and affordable.
Waited 2 hours just for these guys to tell me they couldnt fix my vehicle, totally wasted my time here. Ill never return; friendly customer service though.
I was mislead about cost of service. Weather or not this was intentional isnt the issue. The issue is it was not handled appropriately. I have used this place many times in the past, and would have continued to do so if they would have resolved the miscommunication issue in a reasonable way. They choose not to at first. ((Please, read all.))Theirs an old saying that only after you have a problem do you find out how good the folks your dealing with really are. I found out today. Ok Ive been trying to correct a few things since I placed this review. I changed the rating from 1 star to 3. After alot of back and forth, they did acknowledge the problem. I will say after that they went out of thier way to make things right. Un fortunately after what happened Im not comfortable going back. But, I think this case was a learning experience for both me and them.
Great service. Took care of the problem quickly.
Love Discount Wheel and Tire, very friendly, helpful. We refer our friends all the time.
Not happy and wont return. I felt they were more interested in up selling me than doing the service I needed. Needed an alignment waited 2 hours or more found pitman arm tie rod needs replacement and would not do the alignment. Pitman arm rod does not affect the aliment. I am disappointed now I have to drive to Rockwall for an alignment.
Super friendly and knowledgeable staff. Excellent service!
Fixed my flat in 10 minutes. Reasonably priced, clean waiting room.
Satisfied with price and service.
Good place to get tire fixed, or buy tires.
John McDonald is without a doubt the best in the business!!!
They was good enough to come to my house to air up my tire and allow me to follow them back to the shop and fixed my tire plus
Long trip, 5 girls, one boy, one adult. They took really good care of us without hesitation.
They had what i needed and were cool 😎
They care and are honest people
Fast friendly service with attention to detail.