The female at the counter, Kirby was awesome. She saw that I was already a member and answered all my questions and guided me on installing the app to my phone. I will start working out there, just trying to wait until the pandemic gets a little under control. Love the place tho.

Ive been going here for 9 years great gym equipment! Great environment They keep the place clean and staff is very nice.

Older gym but nice.

Unrivaled service and friendly staff. Excellent conditions for guest training. Angels are working at the reception!

The staff are so attentive to your personal needs and really take the time out to help you! Also, the facility is super clean and well managed. I definitely recommend this gym!

So was ok before now they decided to used space that they didn’t have it’s already small and now they used this for personal training only even if no one there . For the price and only gym around would go to other locations aliana

Amazing place...love their equipment...the pool is nice...its been a long time since the start of the pandemic that I got to swim !

A great gym with a place to play Racquetball and a indoor basketball court. Service is also great with excellent trainers.

This location has a very friendly staff and the operation manager, Adrian, is very attentive. The machines are a little dated and more than a few need maintenance. The locker rooms could be cleaner. And the basketball court could be cleaned in a more timely matter. I like to work out early in the morning and the basketball court is never cleaned and locked. I like to shoot around for cardio and the opening time for basketball court varies every day so it’s hard to plan a workout around it.

Signed up last week, and have been thoroughly impressed! I used to go to Planet Fitness, but LA Fitness tops that place honestly. The pool here is great for swimming, there are so many weight machines to choose from and it’s a pretty clean place. This place makes me feel at home! Thanks LA Fitness!

The place is great, receptionist is amazing, but there is a girl ( Sara ) was super rude for me walking to the personal training area ( to use the vending machine ) corporate should provide training or at least move the vending machine somewhere else lol but other than that, she seems that she works hard.

This gym was good up until recently. This area has serious problems concerning security. Cars being broken into, people stealing at the gym. Not to mention this recently added “reserved for personal training area”. Apparently regular members cannot use the “reserved” equipment when most of the machines and equipment are already limited! New Personal trainers and most staff are rude and have major ego problems- taking back “what’s theirs” (reserved equipment) and blaring their own music with their speakers. No wonder they have so many Now Hiring signs.

The gym could be cleaner and the equipment needs to be better maintained. 2 out of 4 stair masters are in need of service. Multiple weight machines get stuck when trying to move the clip from one weight to another. Also the only really open space for a DIY workout has now been blocked off for personal training however every time that i have been, no one is using it; however, members can not use the area even when trainers are not utilizing the area.

Old facilty with some of the machines not working. Thats the issue with almost all old LA fitness facilities lack of prompt maintainance.

The gym seems clean. I have seen staff cleaning in the locker rooms and cleaning some machines. However, a little concerned that some members may not be wearing masks consistently. Will continue to observe the safety protocols in the gym.

The guys that work there,are great, and on the ball. They always help me with the door, so I can manuver my schooter through the door. And Im always greated with a friendly greating when I come in. The mgr.Damion is always ready to help in anyway. I really enjoy my L A Fitness.

Intentionally makes it difficult for customers to cancel subscriptions.You cant cancel it online or over the phone, for privacy reasons. You have to either mail in a form to their corporate HQ (that takes at least 1 week to get processed + mailing time) or go in person (and even then, it takes 2-3 days for the cancellation to get processed). What does LA Fitness think theyre doing? Conducting a federal election?I went in person to cancel a day before my monthly renewal date, and was told that Id still get billed for the next month... but may receive a refund.Highly predatory behavior. Would expect no less from them.

Great gym but the staff isnt too friendly..

Nice and clean and not too much hassle with mask business (none actually once you get to working out). They just ask that you wear it when going in and out.I go at lunch and its not too crowded. Never really have to wait for anything, and on the off chance I do, there is always something else available for me to work around.

Good folks and a great atmosphere.

The overall is OK, but cleanliness is lacking particularly in the locker/restroom area, and the cordoned off “for trainers only” area is total BS! Members must have access to these at all times

Nice gym. The staff is AMAZING. Yes ALL CAPS, THEY ARE AMAZING.

Cleaning supplies were handy and plentiful. Not too packed on a Saturday morning and the guy working the front counter was super helpful getting me setup with the app.

I only go there to swim at their 35 yard, 3-lane pool. Night and day compared to the 24 Hour Fitness where I used to go. Contact less entry via phone app, well maintained facility, health and safety safeguards all over and very clean. 5 stars

Tried to sign up but wasnt allowed to because some trainer wanted to give me a lengthy lecture first and wouldnt go away despite me telling him multiple times to leave me alone. Extremely unprofessional.

The racquetball courts need to be updated....other than that, nice gym...

Is just ok I hate the fact that my other gym closed and now I have to come to this one. But employees are nice and just the vibe is not the greatest. I wish it was more energetic.

Trash and the manager is trash. Pool is dirty. Nobody knows what they are doing.

First training session with Jazmine was hard but worth it! 💪Feeling motivated!

The staff I have interacted with are very knowledgeable and try to keep everyone safe during this pandemic. I have been to other LA Fitness locations and here it has been where I see most if not all members and all staff wearing masks and sanitizing common spaces.

Really nice staff. This place is always clean and they have a good selection.

Awesome clean gym and great staff that works here.

Love this place. Not always packed and convenient locations

The mirrors here are great! Ive spent hours looking at myself.

It is what it is a GYM I go work out mind my business don’t socialize in and out very good equipment service

The place is clean, the staff and instructors amazing

Ive been here with L.A. Fitness since 2009. The management staff consisting of Winston, Alex, and Adrian are doing a fantastic job Whenever theres an issue, theyre on top of it and the issue is quickly solved. Lamar L.

Sauna room is very dirty, really old, worse . NOT GOOD .

Love it there

Nice people with good customer service

Great product for the value. You want more ..Pay more !!

This is my gym. I come here 4 days a week always around the same time between 830 and 10 and the machines I need are always accessible. The place is always so clean. Everyone is respectful of one another. Its smaller than other locations but its great for what I need. One of my concerns is some of the machines are a bit worn out and old but otherwise I love this gym.

So. I have been going to this gym for quite awhile. I came here years ago when I was in high school and things were fine. However I came back from college not too long ago and planned on renewing my membership. Richard helped me out and was a great help! This gym has everything you need and is perfect for the weekly gym goer. Definitely check it out and stop by, ask for Richard and he will fill you in on anything you need to know.

Been my gym for years now. Slowly upgrading equipment, mainly cardio which works great for me. Theres a few weight and cable machines that are obviously old but overall there stuff is solid and area is kept clean, and has materials to wipe down your stuff once done. My only complaint is that free weights arent put back on the regular and can be hard to find sometimes.

This is a good place to work out. staff is friendly and supportive. I do think they should do a better job maintaining the equipment though. This would be my only complaint

Victoria has been my personal trainer for 2 years, and I’ve made great progress. Each session is different, never gets boring, and I have better upper and lower body strength now than I did when I was much younger. Victoria is a keeper!

I really like this gym. My wife and I signed up for the personal training sessions and they are very fun to go to. My trainer Shannon is incredible. He always keeps my wife and I motivated and pushes us to go further than we ever thought possible. We both have started to see results from our sessions with Shannon. We are very happy with the training plan that Shannon makes for us and holds us accountable to. He is a great trainer and this gym is a good gym that has reasonable rates. I would highly recommend.

The staff is friendly and helpful. Most of the people who go to this gym experienced lifters who have been training for years. The equipment is adequate and not rusted out. I would say that the place should probably put in another squat rack. The Sauna is always clean and smells nice, the hot tub could be warmer however.

Give your self a huge favor !!! Dont go there to register for new membership, they will cheat on you, staff keep pushing (which its very UNCOMFORTABL) to sell you their services like personal trainer an etc... . They dont accept a simple no and they need to understand when someone doesnt need a personal trainer then DONT PUSH, its very uncomfortable. The staff there are unethical and they actually dont care about your health, they just want the money. If you really wanna sign up, just do it online through their website and pay close attention to all the money the youll be paying for

I have been working out here for 5 years. I have never had an issue with the gym. I started personal training with Victoria about two years ago. She is great. She knows when to push me and when to change up my workout to work on my weaknesses, but she also listens to me about what I like and if something is hurting. No complaints at all!!

During the Covid-19 state this Gym is on point, Not crowed and the equipment is clean, it will do for now

Victoria has been training me for about 6 months and she’s been great! We seem to never repeat the same workout twice which keeps me on my toes and has shown me new ways to exercise. My expectations have been exceeded!

This is Debra Speckels and Susanna is my personal trainer. She is awesome! Very nice, courteous, and always attentive to the amount of weight we use when doing exercises. Also, she is flexible with dates and times according to my availability. I really enjoy going to this Gym. All the staff have been very nice and the facility is always neat and clean.

I have been coming here for 4 months, the staff is friendly and the gym is clean . Victoria is my trainer and I like her because she knows how to encourage me to do my best or stop when is painful. She also takes time explaining every muscle and its function.

Great love the price except the fact that most of the machines are out of service they need to update and make sure they keep up with the maintenance of the facility and the machines that we pay our membership for. Not happy with the childcare experience I have had with my children I will have to only five 1 star I would give 0 if that was an option.

I worked there for 2 and half months and their training manager is a rabid angry woman that hasnt been diagnosed for being bipolar, and she creates a toxic work environment for all employees. Dont fall for the fake smile!

The only attractive thing about this gym is its location. Theres always a handful of broken machines, many of which have been down for over a week. Also, prepare to navigate through miscellaneous weights and trash during extent of your workout, lunge it out I guess.

Richard Fernandez provided my son with world-class service beyond, what words can describes. Richard is easy-going, thoughtful, and knowledge. Whenever, your looking for great service and asstiance regarding fitness — contact Richard and you’ll be forever grateful.Thanks to LA fitness for the help during my son short stay!

Went to this LA fitness for their free week promotion. LA fitnesss are pretty standard and have the same basic features (which this one does). This specific location is fairly run down, a lot of cardio equipment is old and broken. Machines are also very old. Locker room and bathrooms are grimy. Did not get a membership as a result.

Great staff and overall layout. Its pleasant place to workout. Not gonna lie theres lots of room for improvement in regards to the machinery and they might not be completely honest and upfront when dealing contracts, but for $35 a month, Im getting what I paid for.

Tracy has been training my husband and I and has done an amazing job! Always fun and exciting to see what she comes up with for our total body workouts three days a week!!! She is AWESOME!!!

Glad sauna is open again!

Going to cancel our membership soon. Which is a whole family memberships. The daycare hours are ridiculous and always have been!!They close for four hours during the day. Then only open for four hours in the morning. What about mom’s who stay home, or people who want to work out on your lunch break or after they get off the night shift? Then they don’t open until 4 o’clock when it’s absolutely way too crowded! They should leave the day care open until 1 o’clock at least. Then the Saturday hours for th Daycare Is even worse! They are only open until noon. Sounds like LA fitness is just being cheap and don’t want to pay employees.It’s also crazy that they don’t allow kids to use the pool if you’re a member there. The child has to be a member which means they have to be at least 12 or they have to be 14 to use the pool alone. I think if the parent is a member and is using the pool they should allow a child in the pool with the parent. Especially since were paying for the amenities and our child is considered too young to have A membership.They also need to be more aware that the people in the daycare aren’t using their cell phones and paying closer attention to the children. Not all but most of the girls that work in a daycare or do you not even interact with the kids. The ones that do hardly work in a daycare. Get off your phone and pay attention to the kids! I will say this is getting better during the day but not so much in the evening. It is t as bad as it used to be but there are still some bad seeds for sure. The manager needs to start going on there and checking on their staff! If something happens to a child on their clock for someone not paying attention it won’t be good. Watch your employees better.

WORST GYM I have EVER been to.1. Weight Plates are NEVER where they belong, even on a Sunday at noon.2. Dumbbells are NEVER where they belong either, the DB rack is always missing at least half the weights.3. If they dont clean up their dumbbells and plates I can only imagine how dirty their equipment must be. I doubt they ever clean it.4. The pool has algae in it. Yes algae. Look at the top of the rim of the pool it is everywhere.5. There is algae and some sort of scum in the spa, not just inside, directly outside as well.6. I have never seen a trainer take a client to put up equipment when they are done with it. This is basic gym etiquette and should be being taught, they should also take pride in their gym.Since they dont I can safely say you are better to put your money elsewhere. If you dont believe any of the above, have them take you on a tour any day, anytime before you get your membership.

Sales and management is like a revolving door. One person would sell you a membership and the next would tell you that he/she did not do it correctly. It happened to us with racket ball court access and our bills. Billing is always a problem and good luck cancelling your membership or make any change to your account. They will continue to charge you and make every excuse to blame you for not following the process. Gym is usually crowded so I try to go off hours (if I can). The ONLY reason I continue my membership is the distance to my house and some of the people I met at the gym. Not a well maintained gym. Not worth more than $15-20/month. I dont even think that they even pay any attention to customer reviews and try to resolve their issues. Lets see...

Have to say this place is a joke. Went on a guest pass. Only used one day. Very run down location. There was rust on many of their machines. They guys at the front desk make this location more of a joke, no professionalism what so ever. I do not recommend this location to nobody.👎

This review is based on a personal trainer and not the gym itself. If you are looking for a trainer to get you in shape, sign up and ask for David. I have only been working with him for a month, but he keep the routine anything but routine. He explains everything for those of us who clearly need explaining. 😏 You can’t go wrong working with him.The gym itself has some equipment issues, but for $30 a month it works just fine. I have never NOT been able to use equipment because something was being repaired. Not a big deal for me to move down one.

This gym closes extremely early every day, way earlier than other gyms. It is also closed for no reason some of the time for entire weeks. If youre serious about going to the gym and want to go to the gym consistently, dont go here.

Weight room is always packed, typically with inexperienced lifters or with meat heads. Either way, good luck getting a bench or a squat rack. Always in use. Frustrating.Locker room is ok. Never used the pool or sauna. I dont have much faith in their cleanliness...Canceled my membership after 2 months.

Just started my first training session with Victoria - great work out, great trainer!Excellent facilities at L.A. Fitness!

Yea, the gym is not new. So what? I got everything I need here. New pricing is hard to beat for a gym with pool and courts

Its good but outdated and dirty

I recently had my locker broken in to and purse stolen. I went here for many years. But recently ever 4 months management changes. This place is not a great place to work out any more. I rate this place a below any standards. It’s unsafe. I had my locker broken in to and everything stollen. This place has been declining for the past few years and I don’t find it to be a safe friendly environment any more.

Has all the gym equipment you need but many things are scantily organized, and locker room showers could use a lift!! Several machines upstairs are broken, so I stick to weight training!!

Please be very careful before signing the contract because they are scammers whom only want to pressure you to sign and pay the money.... 99% of what they promise you verbally will not be on the contract. Once you find it out, it will be too late since the payment was taken out of your credit card the same day that you sign the contract. Also, it takes forever to cancel your membership. I DO NOT recommend this LA fitness at 59 and Grand Parkway in Sugar Land because they are only trying to scam you.... Please read the reviews from this LA Fitness from Google and you will see what I mean about this place.

My daughter loved the kids club, I had a great workout experience here also.

I signed a 3 year contract after receiving a phone call from the assistant general manager(Jessie) in December 2017. After signing the contract, the general manager(Richard) states that it was a system glitch and that they will not honor the deal. The operations manager(Johny) refused to acknowledge that the error was on their part and was rude and confrontational. My experience with LA fitness has been awful and I have not come across more deceitful people at one time in one place ever. Stay away from this place.

No one is cleaning equipment, majority of individuals are not wearing mask, and they do not check temperature. Equipment is old, dirty and missing weights.

This gym feel like a overall family community. Would recommend this gym to anyone.

Staff is awesome, but the equipment could use same major TLC. Several pieces of equipment do not work.

Awful sales approach. The 1st person we talked to was great. Everyone else, terrible and completely focused on pestering you to buy services in a very over the top way. I regret signing up and will likely leave soon if this continues.

Horrible Service, they made a mistake on my account and refused to take ownership. Couldnt help at the location, so they told me too call the Corporate Office, yet she too was unable to assist. The customer service was so bad. One Star is too good for this business

Most of the machines are old and don’t work, it’s no safety to used some those machines ...bad decisions

Clean and staff is nice.

They will try to rip you off right off the bat. Depending on which of the corrupt employees you deal with, they will try to cheat you. Ive been to a number of gyms and this one is the worst by far no joke. Had to spend an hour on the phone with the corporate office, who were also corrupt, just to get what I paid for. This place should be closed by the feds no joke. A stain on the reputation of this country.

Very clean facility with great staff! Definitely would recommend joining this club as well as using its personal trainers if you need that extra knowledge or push.

I cancelled my gym membership mid-December. At the end of the month, they charged my bank account anyways. I called them to address the mistake and they tried to play it off like it was my fault. When I got frustrated, they told me the manager would call me back. ...didnt happen. I called my bank, disputed the charge, and put a stop payment on any future payments. Since then, I have received a phone call each day from someone trying to get my card info. I have explained, time and again, that I cancelled my membership. I went to the gym, in person, and cancelled it right at the front desk. Still, they talk to me like I made a mistake and insist that I owe them money and that my account is not cancelled. HELL, I got three calls today while I was at HEB. LA Fitness will never see my face again and I will tell anyone I speak to to go elsewhere. Im so frustrated, I may just picket outside on Saturdays until I feel better. #LAFitness

I had an UNBELIEVABLY uncomfortable experience not only with a personal trainer here named David, but also with someone from corporate named Don Robinson. I only took a couple of sessions with David because he started flirting with me and TRIED to get me to go out on a date with him during our sessions!!! I felt extremely uncomfortable but when I spoke with the personal training director they refused to help and simply told me to call corporate!!? Furious at the lack of concern and help on behalf of this gym, I called corporate hoping to get some sort of help. Unfortunately, I had the displeasure of speaking with Mr. Don Robinson, who was VERY hostile and even told me that this sort of behavior from personal trainers was not a big deal, that it was normal, and that it was the trainers personal life decisions!!! This is UNBELIEVABLE!! I cannot believe this is allowed!!! Stay away from this trashy place and its horrible staff!!!

I definitely recommend this gym to anyone looking for a terrible experience in every way possible. Lets start with the front desk employees who cant even give a simple greeting to the clients who enter because theyre too busy on their phones or doing homework instead of doing their job....ridiculous. Next, inexperienced sales people LA Fitness hires....or as they should be called, hungry wolves trying to shove memberships or training sessions down your throat in an unambiguous manner. You also have personal trainers who look like they NEED personal trainers and for some reason enjoy walking their clients to their cars in the parking lot? Lastly, the gym itself is dirty and filled with old, rusty machines that youre LUCKY to be able to use if they arent out of order. Im surprised the place hasnt been shut down yet because of the corruption, poor management, and unfriendly, inexperienced staff. I dont give less than 1 star because its not an option.

Trainers are knowledgeable. Just the snobby people who go there need to chill out. Everyone there is there for the same reason.

Six months ago I posted a dozen or more photos of broken cardio equipment. These broken treadmills have been replaced with brand new treadmills. They have also invested other new cardio equipment. There are some older broken machines which they are trying to fix.Staff is nice and friendly and the facility is usually clean and not too crowded.

Been a member for 7 years friendly people great atmosphere

Needs a good cleaning and newer equipment.

Always out of paper towels to wipe down the machines before and after working out. This facility is terribly maintained, and very obvious that LA Fitness does not care to provide a clean facility or customer satisfaction. I say this because theres a lot of negligence, and a continuous pattern.

I’ve been working with Caelan, as a personal trainer, for 2 months. He quickly identified areas for improvement and is creative in targeting muscles I didn’t even know I had!

This place is terrible. It always smells like garbage (literally) when I go there. The restroom is atrocious as well.A lot of the cardio equipment is broken and actually very dangerous. Sometimes the treadmills randomly change speeds and if not expecting that can cause someone to fall. The elliptical machines are completely outdated and a lot of the buttons dont work. Stationary bikes are old as hell.The staff is only interested in promoting their personal trainers and theres a good chunk of the first floor blocked off for those clients. WTF? Most of the personal training staff is terrible. There are maybe 2-3 that are good and actually watch you during your whole training session. I literally have seen people get instructions from their trainers on a workout and the trainer then walks away and comes back when the exercise is finished. Is that what youre paying for? I had some sessions for about 6 months with my wife but quickly told them that I would not continue because they were just awful.Nobody is interested in the betterment of this place. It is run by the most incompetent managers and thats the reason itll never get better. They have faults from top to bottom. I have even seen people get in on occasion without even having memberships!All in all, this place is miserable and a joke of a gym.

Equipment is old and rusted and it doesnt look like they have updated anything in years. They also did not open early enough for me. So I decided to go back to Lifetime Fitness even though they are more expensive. Also, when I cancelled my membership they still continued to bill me and I found out it was never actually cancelled. Terrible customer service.

Liars & thieves with broken machinery & cockroaches. Training...might as well burn your money. Tried to cancel and was lied to by employees stating we could only write-in with their form. Our write-in letter was ignored, emails were ignored, and then Jimmy from member services would only give us one month refund and cancel after fighting them for 4 MONTHS! Thats not counting the $2,000 of our training package that just disappeared when the manager was replaced. ENJOY

Way to pick and choose who you tell to wear a mask and how...

Bathroom is usually dirty, large crowd of boys that takes up machines while surfing their cell phones. A guy works here whod make sure to talk to all the super attractive females while not saying a word to any of the other patrons, havent seen him lately but thats most likely because I dont come as often. Cardio machines are old and often broken.