Definitely not ordering from this joke of a place again. They blame carriers rather than themselves when they print out the wrong label. Customer service is non existent and a joke. They prefer you to email them, that alone should tell you about their customer service. Wish you could give zero stars.
Rock Bottom Golf coupons are a joke!!!!!! I signed up for text and email and they send me 10 things a day. However every time I try to purchase something with all the coupons they sent, they never work!!! 5% (code) SIGNUP doesnt work and the 15% (code) LABORDAY doesnt work either! They keep sending it in email blast so I emailed them because there is no Phone # and they said nothing in my cart qualifies????? It says on your whole order on the coupon!!!!!!!!! Its a scam!!!!!!! They tell you this just to get you to sign up so they can fill your text and email with junk mail! As for there price guarantee I can purchase them at my local golf shop here in Orlando, FL for 10.00 dollar less a club. Very disappointed in there customer service, false coupons and price match!!!! PS the person who emailed me back said there was nothing they could do for me. Great responds!!!!!
Horrible customer service. I ordered a wedge a month ago and waited for ti and when it was taking this long I inquired. After several days of waiting I was contacted and told they were looking into it. Well a few days go by and I ask what is going on AGAIN!! Well we lost your order and we now dont have any of these wedges.We have issued you a refund!! What Great CUSTOMER SERVICE.... LOL I will NEVER ORDER from here again and you were a good go to place to shop!!! Thanks for letting me wait a month to get NOTHING!!!!!!!
I received a nice Taylor Made 3 wood rather promptly that I ordered and it arrived in good condition. While I have not had a chance to play it on the golf course, I did hit some balls on the driving range. My standards for the grip were that it needed to be replaced with a new grip which allowed me to select the best grip for the size of my hands . All in all a good purchase, which was the second used club that Ive purchased from Rock Bottom.
I received my order wellThe golf ball was great. I’m satisfied with deliveries.But one case,I ordered two wedgesOne is for woman (graphite), The other is for man (steel)But delivered One for man was graphiteBecause I have used already before recognizing, I didn’t try to cancel orderIt was a bad experience
Great selection for all things golf and even better prices. They only get 3 stars because of how awful their customer support/return policy is. One of the shirts I ordered was too big so I tried to exchange it for the correct size. First off their customer support department is absolutely awful and were very mean. They said they dont do exchanges even though they had the correct size in stock. Then I had to pay $10.00 to ship the shirt back and I had to buy the shirt again (at a higher price, I originally bought the one on sale) as well as pay ANOTHER $15.00 just to get that single shirt shipped. Very very very upset at the return/exchange process.
The Callaway golf shoes arrived promptly and were exactly as ordered. My only problem with the shoes was not Rock Bottoms problem. I have a very narrow size 14 foot and golf shoes are no longer commonly manufactured in size 14N. I have to get size 14 shoes in regular width and insert an inner sole to fit as well as I can in order to comfortably wear them.
The set of Calloway irons were just like new condition. I cannot wait to go use them. I ordered a putter excellent shape. Fast service. Both items in 3 days. I love Rock Bottom.
I was the Wedges were on sale for about 50 % off and I ordered them. Ive used them three or four times, and they are great. Last Friday I hit mu 60 degree wedge over a bunker on hole 18 and it went in for a birdie. Thanks so much.
Ordering from Rock Bottom Golf is so easy! Just find what you want, click and go. They have great products and good pricing. Their products have always been sent in a timely manner and properly packaged. We have never had any issues! Really a great company.
The club was in rough shape cosmetically even though it was rated at very good. I’ve ordered from other sites where their “fair” rating was the same as this club. Shipping was good and the club seems ok so far, just disappointed in how rough it looks. Also the adjustments were left in odd settings instead of being reset to neutral before shipping. Probably won’t be back. 😕
Rockbottom has never let me down. As an above average golfer, I personally purchase an Ammo bag about once every 6 months just to have a few in the bag. The shipping is flawless the customer service is on point. Will continue to use this company as my go to for golf gear!
Delivery was fast and my package arrived on time and it great condition. The putter I order was in excellent condition. Always a pleasure shopping at rock bottom! Will be back again.
Despite my order being just before Xmas the Fairway wood arrived just after the New Year (New Zealand). It was well packaged and arrived in pristine condition. I have only used the Cleveland Launcher Fairway wood a couple of times but, when struck well it goes long. May now even consider their hybrid irons.
Received the order in short time. Good looking shoe. Unfortunately, I mistakenly ordered WIDE instead of MEDIUM. So I had to return them for the correct size.
Fast shipping and decent pricing. Received golf bag prior to Christmas, but unfortunately had to return gift. Hopefully refund will be handled just ask promptly. Return mailing was straightforward. Will shop vendor again.
Rock Bottom Golf ROCKS Always a smooth transaction and excellent service. Great deals and they carry golf equipment and accessories from all brands!!!! All around a great experience!!!
This was the best online purchase I have ever made. Everything I ordered arrived super quick and was exactly what I ordered. Will definitely order from these people again.
Rock Bottom golf gloves are the best value. Dont buy those cheap gloves that shred into worthless pieces of junk. They are long lasting and so comfortable.
I love the push cart. I wish they would come up with some new engineering on the drink holder but otherwise this is my second caddytek and I have no complaints.
Love the LOMA Sunday golf bag. Perfect for days I dont want or need to carry my full bag but still want the luxury of ample storage for those other items.
So far the golf bag is everything I wanted it to be. The service was great and the delivery was quick. I am very satisfied. Love the bag!
Have ordered a few items from rock bottom now. Had a size issue with the first order but return process was fantastic. Highly recommend rock bottom golf.
Great customer service! I ordered a shirt and when it was delivered there was a flaw/ stain on it. The customer service rep replaced the shirt and it was delivered very quickly
The cart itself is great, the bag under the handle is wide open and items can fall out. It would be more useful if the bag had some type of closure.
Got my order in timely fashion. Order was correct and what I expected. Thanks
Ordered grip tape and hook blade kit to regrip my golf clubs. Both received quickly and as ordered. Have used these items once, so far, and worked great. Good quality.
Order arrived quickly. Always happy with their service. Prompt credit when one item was sold out.
Placed an order that was supposed to be discounted entirely, or so I thought. Tried to modify order and contacted them within 5 min of ordering I would estimate, and asked what item was not discounted and to not send me that one(Shady enough that I have zero idea what item was NOT discounted as it is NOT detailed on invoice or shopping cart ). Adam contacted me back after items had shipped than proceeded to tell me that I should have known and went on to tell me i would be charged shipping fees to return them. Basically they got me for less than $5 and lost a family of 4 golfers(ages 8 and 9) forever. Great job Adam!
Tyler went above and beyond my half set of iron purchase,,,,, quick to respond and helped me greatly.....highly recommended ordering process....kudos to rbg and Tyler 👍✌🙏
The order was processed and filled in a timely manner. Items were received in good shape and were as promised. Appreciate Rock Bottom Golf providing good products at a fair price.
This new spider putter is great used to miss a lot of 3-4 ft putts now I make 95% of them it keeps me from pushes the ball. It a great buy and delivered fast.
I have bought several items overs from Rock Bottom golf. The Oakley golf shirts I purchased this time (3) are short in length. I guess I did not read the specifications on the length of the shirt. I have a very long torso. This was my first experience purchasing the Oakley brand shirt. It is nothing against Rock Bottom Golf, just wanted future buyers to know how these shirts are made and how they will fit you. They are very tailored shirts so make sure of your correct size when ordering.....
I am very pleased with my new push cart. ITs easy to setup and I love that the front wheels swivel. So far it has performed very well and I would recommend this cart to others.
I was a first time user on this siteDefinitely would recommend Rock Bottom to others, a friend of mine told me about it and I jumped at the opportunity to order new golf clubs that I had been eyeing thru other sites, The ordering process was easy and the delivery came within a week !!!!
I ordered various items for club building and repair including a putter grip and grips for my irons. Everything was perfect. I have always had a great experience with Rock Bottom over the years. They are my go to golf store.
It came as promised, great shape. Just a few days, unfortunately Just recently was able to get out and try it.
My new irons came in on time and in mint condition. It was difficult finding these specific Bridgestone irons at golf stores. Happy to find them and at an awesome price!
The EXO 7S putter was new as advertised. Shipping was prompt. Item arrived in good shape and on time.
Good deals, great service. Timely shipping. Thanks for the sale.
My husband was mistakenly sent an incorrect item. We did need to take time to return the item, but the level of customer service in getting the issue resolved was excellent.
Not as good condition as I thought it would be. It said like new, the putter had a couple dings on the top in the sight line, near the heal and on the bottom. Close but more than shop wear.
Ordered a 60 degree wedge and a box of Strata BOOM balls. Delivered on time, Thank you ! Cant wait to get started this year, but it will be a month or so before the courses open.
Purchased Taylormade M6 irons with store credit from a previous trade in. Both trade-in and purchase transactions were smooth and painless.
The fairway 3 was in excellent shape, only one minor insignificant flaw yet the club haa extended my distance on the fairway greatly ! I received the club in a short amount of time. I highly recommend this company
RockBottomGolf has its act together. I have purchased many items from RBG and their customer service has been great. I got a great deal on my new FootJoy golf shoes.
Well, Ill be a LOT more careful in the future. I received my order in good time. But, it wasnt what I had expected. My bad - since I relied on a single picture and made bad assumptions. I unwrapped the chipper, tested it for a few shots, didnt like it. But...of course, then I couldnt return it because it wasnt new any more. Three of four test shots and its mine to keep - or give away. Now, this wasnt an expensive item so, no real harm. But, my advice would be to be VERY careful with these guys.
Best prices any where. Great products and fast shipping.
Fast shipping, great prices! Can not go wrong with RBG
I have always had good luck with rock bottom. However my last purchase has been horrible. They sent me a tracking number that never tracked. Now they have been giving me the run around for two days. Do not bother calling you will get put to voice mail they never answer. I guess if your stuff ships your fine. If not good luck with customer service you will need it. I would be very leery of purchasing any thing expensive from them with this kind of service. I am amending this I received an answer when the clubs arrive I will update. They settled very well I appreciate the response.
Good selection of products and excellent prices. Product shipped fast.
I deal with the Rock 3-4 times a year. They have very competative prices and great sales. They always ship in a timely manner and the online ordering is excellent. Always a great experience.
The delivery at the busiest time of year was fantastic. I received it in under the suggested ten days and are very delighted with the product received. I will buy more from you guys - thank you.
Received my order quickly and I cant wait to start using the balls and tees.
Great pricing and extremely fast delivery to Australia. Will definitely be ordering again.
I ordered these clubs on Monday February 15th and they qualified for 2 Day shipping. So they should have been delivered by Wednesday February 17th. I was going to Florida on Friday the 19th. I wanted to take the new clubs with me. They didnt arrive until Friday evening February 19th. I was halfway to the beach by then. I realize things happen, but if 2 day delivery is one of your marketing tools you should at least make it close....I do love the clubs though.CJC
Swiftly shipped my order and arrived within a couple of days. International order as well. Will use them again.
Great prices and outstanding customer service. I received my order as promised and without problems. I will definitely order from Rock Bottom Golf again.
Order arrived very quickly and pleased with both the product and the price.
Great service, received the item on time, Very satisfied with the fleece pull over ..Ve
Received all ordered items, and they were just as expected, at a good price. Would definitely shop this site again.
Great service. Great products.Thank you once again.
I have done business with RBG for a few years, they never disappoint. Just ordered 2 pair of Etonic Golf shoes and everything is good. Shoes fit just right and look fantastic.
Rock Bottom Golf had the lowest price on the hybrid I purchased. The tracking info was on point and the club arrived on time and in perfect condition.
My equipment showed up on time as advertised. Customer service is great.
Great Golf equip at great prices- especially the pre- owned items!! Delivery always quick & easy!Thanks ROCK BOTTOM GOLF!JP
I would never recommend anybody to work there I was there for two weeks done dirty I came into work today now all of sudden they fire me never again!!
Great product, excellent prices, fast delivery. I purchased a used Ping G15 fairway wood, and it arrived in even better condition than I couldve asked for. One of my new favorite clubs, for sure. I will DEFINITELY be checking Rock Bottom Golf first for future golf purchases.
I love my new golf bag... great price too!
Great price, fast service. Love the extra 25% for trade in. Can’t wait to get out and hit these. Thanks RBG!
Always seem to find the best price at Rock Bottom Golf. Excellent service, never had a bad experience. Shipping has always been quick and on time.
Order was received in a timely fashion. Had to return one item that didn’t fit. Return/Refund took a bit longer and required me to reach out to Customer Service to push it through. Overall another solid experience.
Placed order for the Axglo three wheel cart and everything arrived as pictured. I did have some questions about the cart and contacted Axglo directly and they were very responsive, even sent me parts for updated wheel design. Great experience!
Very happy with my order.Very nice clubs and they arrived sooner than expected.
They always get my orders to me fairly quick. If you have a question/problem they respond very fast. I will continue to purchase merchandise from RBG.
I received my golf club before the scheduled arrival date. The packaging was excellent. I was very pleased with the transaction and the details of delivery.
Great prices, products and customer service. Highly recommend.
Another great experience with rock bottom golf. Order arrived early and was exactly what I was expecting. Being a lefty it’s hard to find quality clubs without having to special order or pay higher than normal prices. Rock Bottom always has a great selection of quality clubs at fantastic prices. Very satisfied.
Service is excellent as always. The GPS is working great. I especially like the magnet that allows you to attach is to the golf cart and the yellow color makes it easy to see if you take it with you on a shot and set it down before you shot.
Rock Bottom Golf has been very easy to work with. Great products and quick shipping. No problems whatsoever.
YES I received my shoes and GPS.. AND I LOVE them.. Merry Christmas 🎄🌲 to you all..🙏🎄♥️⛄☃️ Cant wait to wear my new shoes, and using the GPS..
Im not necessarily a believer in the thought that a new pair of golf shoes can improve ones game but the first time my wife wore her new shoes, she absolutely killed both her driver and 3-wood the entire round for a career best score that was ten shots better than her previous best. She absolutely loves both the look and feel of these new shoes and the clearance price was incredible!
Great source of golf equipment. Product arrived as described and sooner than expected.
These guys are the BEST! Always helpful and the BEST prices!
Always some outstanding deals, delivery is speedy, the order has always been correct, and Ive never been disappointed in the quality of the merchandise I received. Im not sure how Rock Bottom Golf manages to provide such excellent service at amazing prices, but Im certainly happy about it.
Have purchased several items from Rock Bottom Golf. Their prices are very competitive, customer service is great, and items arrive well packaged and as described. One of my favorite golf sites.
Wednesday 2/3/21 I placed an order for a senior flex Tour Edge HL3 # Wood and 5 wood. I needed them for my round Saturday so I went ahead and paid 39.99 plus tax for overnight shipping soo I could have the clubs for my round Saturday. Box shows up Friday, no 3 wood included. I say OK mistakes can happen, Let me call them and square it away. Surprise surprise THEY DONT ANSWER THEIR PHONES. You have to send a message and wait and hope. This is no way to do business.
Purchased a C 130 golf bag for the second time. Like the quality and spacious pockets and really like that it stands up in the garage and doesnt fall over. Highly recommend that you look at this bag!
I bought a set of Mizuno MP 53 iron set 3 thru p they were rated at excellent and they were. They had fast shipping great prices. I would recommend anyone needing a replacement set of good use irons Rock Bottom golf is the only place for value and quality.
RockBottomGolf is fantastic. I sent for Two mallet putters and I seriously cannot believe how quickly they shipped internationally. In absolutely perfect condition too. You have made a lifelong customer!
Look good I am sure the grandson will love them but golf season is 4 months away
Thanks, I received the order promptly and I am enjoying my new golf shoes.
Received order within a week of placing it. We ordered dozens of personalized golf balls.
This company stands behind its policy of returns and makes it easy to change for size or any reason.
Shipped quickly. Great job ROCK Bottom Golf!!
Golf clubs arrived in a timely manner as stated when I ordered them. They are great clubs and I do get some extra distance on them, maybe 8-10 yards per club. I highly recommend them!
I have ordered several time for different items from Rock Bottom, and as always I received my order as promised. The items arrived in great condition on the day promised! I will continue to do business with Rock Bottom Golf, for great prices, and excellent service!
All items came in well packaged and in good shape. Good prices as well. Thx.
I ordered a set of used irons, woods and a bag for a second home in Florida. Everything arrived promptly except the irons. A receipt in the delivered package said that my order was complete. I filed a complaint as no irons were in the order and the irons arrived within the week. I would prefer to speak to a human being when I call customer service to find the status of an order, but with Covid-19 I will give you a pass(this once). I am very happy with my purchase, the equipment is as described. I have placed several more orders with you since then and have had no further problems and once again I am happy with the price and quality of the merchandise. I would give you a 5 star rating except for the problem with my irons and that was most likely a misread on my part or a mistake in the phrasing on the bill invoice.