Called 20 Aug to make 17 Sep appt for Title 5 inspection, leave all contact info with girl who answers phone. 14 Sept I follow up with a phone call and leave message regarding d-box location and provide my name and contact information again. To help with the process I begin to dig the d-box and pump outs. Today, 17 Sep at 1200 no one shows up. I call the office and no one answers the phone. I continue to call and leave several messages over next 45 minutes. 1 hour 15 minutes later Dan shows up, no apology, no explanation, walks around my yard mumbling to himself. Dan states he made several phone calls, hard to do when you incorrectly type 3/10 numbers of your customers phone number into your cell phone Dan. When I question Dans tardiness and lack of apology Dan becomes defensive and belligerent and refuses to do the inspection. Dan then makes a derogatory comment about me and my deceased father and leaves... What a class act... Dans attitude, behavior, and lack of professionalism were deplorable.
Bob came out this week and pumped out our tank - nice and super knowledgeable. Will definitely use them again when we need a Title 5.
Highly recommend this company. Heard about them through a friend. Very professional and super accommodating. Come out during the weekend for a last minute title 5 inspection !! Very Competitive rates! Do not use anyone else!
From the first phone call to the finished product we were more than pleased with Starmer Septic Pumping!! They were prompt, courteous, and communicated throughout the entire process. Without hesitation I highly recommend them!
Always responsive and professional
Dan helped me out on Christmas Eve. He was pleasant and professional. I would highly recommend Dave Starmer Disposal to anyone and yes I will be using them again in the future.Kenny
Weve been using Dave Starmer Disposal since we first moved into a house with a septic system. I didnt know much about septic so they took the time to explain how things worked. They were very professional, dependable and reasonably priced. 5/5!
Starmer Disposal replaced the Distribution box for our septic system, not only did he do the job for what I thought was a very reasonable price, he took the time to explain how the system works . I would recommend his company to any friends or family in need of his services.
Knowledgable, honest and does good work