Alex of Led by Lead is leading the way of what the Automotive Service Solutions should be. The shop is clean and even the restroom! I received the services I needed with proactive suggestions on how to own my car from 120k to 267k miles. In the duration of those 147k miles, he was always friendly and available. Theres no other shops out there that I know of that you can text a business line, pick up and drop off (me or vehicle, when necessary), and feel like he is on my side for long term vehicle ownership.Look no further when it comes to almost all your general automotive service needs. Alex can be trusted to additionally exemplify professionalism, honesty and quality. If you are unsure to try here; I assure you will find ease of invitation and warm welcome to work directly with the owner/operator to begin your car care relationship.
In a world where customer service is everything, Led by Lead stands second to NONE. I’ve been dealing with Alex for over 3 years now and he’s yet to disappoint. If you want exceptional service, give LBL a shot. Thank you!
I love this shop. Best words to describe them are Trustworthy, Reliable, Honest and a plethora of automotive knowledge and a serious commitment & dedication to get the job done the best way possible.