Have been a member for over 12 years. Started in California and now in Florida. The staff has been great and the therapists are wonderful and professional too. Would recommend to allThank you

Enjoy this place better than Hand and Stone massage. Front desk consistent n follow up with reminder calls

Thomas is the absolute best! Hes polite, knowledgeable and friendly, great at finding trouble spots and he always leaves me feeling refreshed and renewed. Cant say enough about him 😊 thank you Thomas!!!

Terrible communication! Had an appointment that we booked one month ago. They left message that the person that we book was not available and they would put someone else in her place. Then we get a call a few days before the appointment that they have noone available. Sure take our money monthly but dont have appointments available. STUART LOCATION STINKS!

My masseuse is incredible. She gets 5 stars. However today I was told I could not wait in the lobby. I thought that was a bit ridiculous possibly even hypocritical. So I am sitting outside without a chair.What sense does it make that you could spend an hour or longer in a 8 by 10 enclosed space with the masseuse but you cant sit in a spacious lobby.Im just lucky its not raining.

I have been a member for about 10 years and I have had some really good massage therapists over the years at both the Palm City and Stuart locations. However when I called to book an appointment Courtney (who said she was the clinic manager) was extremely rude on the phone. I am not sure if she was just having a bad day but it was really unprofessional.

Great staff and service. I feel great after leaving there! I will be back!

Rachel was fantastic! Ill be back to see her. Thanks so much Rachel!

Front desk girl is very rude. Had a nasty attitude. Not a good person to greet your customers with. Would not come back.

Owner of this franchise needs to pay more attention to front desk. Lady at the front is very unpleasant with a stinky attitude. There are other Massage Envy franchises professional employees.

I feel like a million dollars .Thank you Britney😊

I called today to see when my next appointment was. Found out I missed an appointment this month. 2 tries to reach me but they never were able to reach my voice-mail or myself and they chalked it up to a ncns and charged me. Instead of trying to provide a courtesy email or text. Now telling me Im stuck in a contract for a whole year and basically laughed at my needs. This location is NOT recommended.

Always pleased with the service and the staff are always pleasant to be around

I had a massage with Michelle. Omg this young lady knows her stuff. I left feeling zero tension in my neck and shoulders, and feeling so relaxed. If youre stressed, or tense you need to schedule with her!

I dont know if every massage therapist is as good as Esther, but she is excellent. A quintessential professional with strong hands and a comforting mannerism. Highly recommend.

I have been going to Massage Envy in Stuart for a year and today was the first time that I received the Best Facial by Karen and the Best Massage By Ester. Thank you ladies for Creating this exceptional experience for me. Not only experienced but informative, caring, and completely on their game!

Great massage and highly recommended

Front end staff rude and obnoxious. You will get treated like a second class citizen.

I had a deep tissue massage from Bree and loved it. She fixed a knot in my neck that had been a bother for a month. Warning though if you ask for strong - expect it. To be absolutely fair she did ask many times if it was too strong. Bottom line: I am going back and asking for her by name!

First and foremost this was by far one of the best experiences I ever had. From being greeted and treated with much care by Kim, to enjoying the best massage I ever had in my life. Kim made sure that I got exactly what I wanted and actually got me to become a member. Her personality was very memorable. Adriane made sure that I was comfortable from beginning to the end. The way she recommended me getting glute work to Target my lower back show that she has many years under her belt and that she is a expert at what she do. I was very satisfied even more so than I initially thought. I will reschedule with her as long as Im in Stuart. Thank you ladies for being great!!! -CT

I went in yesterday after my 1st time. I was having very bad pains in my glutes. And my hips. The women never even touch those srea and i even told her and still nothing. The very sweet girl megan at the front desk could only offer me another massage but even more expensive. i will not be back. Id rather go to the chinese massage in the mall.

I purchased a gift certificate as a birthday gift and the recipient was very excited to receive a massage and skincare treatment. After the secession I was told by the recipient that the skin care treatment was very good but the massage was terrible!! I wanted to gift this person an amazing experience but instead they walked away unimpressed. 😔👎🏾

I would not recommend this location as they do not keep it very clean; the basics are done somewhat however however the base boards, corners, under beds, etc are dust covered to a point of being grimy and leaves a feeling of being un sanitary. When you arrive you are not greeted professionally as the girls that gather behind the counter find it more important to speak of their weekend activities then greet a paying guest.

This was an outstanding experience! The gentleman I had was exceptionally knowledgeable. I got excellent results.

I am really upset with this location. I have called multiple times this location trying to get in contact with a supervisor and haven’t got any calls back. The supervisor decided that calling me back wasn’t important. The front desk girls said that the supervisor decided to leave it for the following day. Not only is it un professional and horrible customer service. But it absolutely takes away from the business!

AVOID THE STUART LOCATION. The worst customer service. They just want your money. They are very pushy. The office manager refuses to help customers, or offer other options for complaints, isn’t professional. I don’t understand why she got hire and how she holds a position with dealing with customer service I don’t understand. Her customer service makes the company look ugly. The store manager Only let’s her front staff handle things. She doesn’t care for her business. The store manager Allysa only cares about herself. Doesn’t do anything personally to make her business better and absolutely doesn’t care about customer service. She needs puppets to handle all her work. It’s a shame.

I wanted to schedule a relaxing Sunday morning with my mom, who I came to visit for a weekend, so I requested two time slots for Sunday (at 10:00am and 11:00am) early on Saturday morning, and was told I would be contacted later in the day. I didnt get a call until 7:40pm only to tell me that they had no openings and to try somewhere else.I fail to understand why I would not be contacted earlier in order to make alternate plans. Will not be using nor recommending this location.

Love going here. Tranquil and quiet. Gregg is a great masseuse. I reccommend him.

My husband got me a membership to Massage Envy for my birthday. I attempted to make an appointment online after spending at least 30 min creating a profile on their website but was unsuccessful. I was also trying to get info on the therapists at that location and much to my surprise, there is no info whatsoever on the therapists credentials or how long they have been a massage therapist etc. I called to make the appt and when I spoke to the receptionist I told her I have many health conditions involving the musculoskeletal system and asked to be matched with a therapist that had been trained to work with this type of customer and told her I would also prefer someone that had been doing massage for awhile(ie: not a newbie). I was given an appt with Sandrine. I arrived, filled out the questionaire since all that work on my profile somehow did not link up with my appt. I made sure they were aware of my health issues. I said I like a firm touch as this was not my 1st massage. I asked for a pillow for under my pelvis because i have a wedge fracture and laying flat hurt my back, she said the 1 available was for under my feet only, no offer to find another one. This girl Sandrine was CLEARLY a newbie! She was very rough,her movements were not fluid and did not use enough oil so it hurt even more. I must have said ouch 10,000 times. She also jumped around and did not do the same thing on both sides of my body. It is the day after and I hurt everywhere she touched me I feel like I was mauled by a bear, and not in a good way. This is the person the receptionist thought was the right fit for me? What the heck? I also find it interesting that there is NOWHERE online or otherwise to get information on the therapists that work for Massage Envy ANYWHERE! I am seriously thinking about not going back and forfeiting my membership!

The best massage ever!!! Fair prices and really talented staff. Over all a great experience

Juan and Jeff are amazing, professional, knowledgeable, and great healers. They focus on my problem areas, while still providing a relaxing massage. Love those guys!

Jess was amazing

Worst place on earth to go if you are looking for a massage and have a skin disorder! I was treated as if I was contagious. Megan was absolutely horrible.. Refused to give me a massage without covering me with a sheet and using gloves! I actually left the building crying and feeling emotions (demonized) that I havent felt since I was in school! My fiance called and complained to the manager and then went in face to face during his lunch break, to which they said they would handle it and for me to come back in.. Why the hell they think I would subjectify myself to that intolerable and ignorance is beyond me. If they were going to handle it and try to correct the situation and speak with me, they could have called. They have all of my information since I filled out my contact info! Do not use this company!! They obviously do not care about the clients or researching a disorder before they begin discriminating and emotionally abusing them!

I had such an amazing experience being massaged by different therapists at this location, namely: Elan, LoriJene, Jeff and Dennis. They were all excellent and had their own distinctive technique that wasappropriate for whatever my concern was that day. The rest of the staff is friendly and hospitable. Id highly recommend Massage Envy of Stuart!

First time visit..Andrea was very professional and did a great job massaging and also making sure I was comfortable with the levels of pressure...Would definitely go back, thinking about getting a membership since it is better to do it that way..

A nice relaxing hour. Very clean location and great customer service.

This place is unorganized and the woman Amy was extremely rude to us when she overbooked a couples room. After filling out paperwork and waiting. We asked for a gift certificate to come back for a couples massage and she reimbursed us instead saying and I quote Heres your refund, now you wont have to come back here, or any other Massage Envy My friend reply was Wow, after all this paperwork and time here and this is how were treated? She walked away and went into the back. NEVER WILL I RECOMMEND THIS COMPANY! Too many good individuals doing a better job at better pricing. Screw you Amy and your attitude. I had to rate 1, 0 not an option.

I am really upset with Massage Envy STUART FLORIDA. I have called multiple times this location trying to get in contact with a supervisor and haven’t got any calls back. The supervisor decided that calling me back wasn’t important. The front desk girls said that the supervisor decided to leave it for the following day. Not only is it un professional and horrible customer service. But it absolutely takes away from the business! I’ve tried now 4 weeks straight I even went in person left a letter and again the manager didn’t seem to care about customer service. I called got put on hold for 8 minutes. When the front desk girl got back on the phone she told me the location manager krista/crista was busy and that she would call me back. I asked her if she was with a customer and she told me no that she was just talking to one of the other employees. I’m so frustrated at this point !!! I told her I would hold for . Krista then gets on the phone right away and I asked if she has got my letter or messages. She admits she has not only does she say anything about the letter or messages she has been ignoring. She makes me explain everything I had done already in a letter. Then tells me she can’t help me because they have a new system. But never did I get curtesy calls for anything ! I pay for two memberships and this is the worst customer experience I have EVER HAD.

I love this place. My therapist is very professional and extremely good!

Great way to getaway, stress free, peaceful, tranquility. The staff knows what you want, what you need and make sure you come back for more.

Juan is the best therapist! Nice and relaxing everytime!

Megan is the best. Totally professional.

Great place! Friendly and professional.

They have some great employees!

Lynns work is outstanding.

Love it, so professional

Love this place .the price is great

Lovely staff, great massages.

Great ! Very friendly staff !

Was a pleasant visit

Great massage.

Open and clean

Tonya and Jess are the best!

A great massage at a great price

No customer service!!

They are so expensive & dont tell you ahead of time about extra charges.

Always great service

Its was wonderful

Amazing job, guys

They run on time

Very prejudiced