OMG! I am so thankful for Dewayne. He was open for a few hours on Saturday. He was swamped, yet he was very nice and pleasant to check in the truck I returned. 1 less thing to be concerned about when moving.

I made an online reservation with a guarantee. I arrived this morning to pickup my rental, and the gentleman was not helpful and seemed uninterested. He only told me the truck had not arrived back from Oregon (not really my problem) and go back online (which was useless as well). If the gentleman wishes to not be in the UHaul business, his customer service and UHauls corporate customer service are making that more likely.

CONDEMN this location for being so rude and pathetic customer service.Dewayne main business is Auto repair and not UHaul. Give Google review on Dewayne Automotive, Stephenville too.

The man there was very helpful both times, but both times it cost me close to $600 and BOTH TIMES I had a tire blow out on the UHaul, one was just 60 miles down the road. It took upwards of 2 hours to get them replaced and it was obvious the tires were faulty before the equipment was rented to us.

Only place in town to get a moving truck and the people are as rude as the rest in town. Place so clickish youd think theyd rent ya a truck and get ya outta their town but nothing is easy in s-ville!

Terrible customer service, scheduled a meeting a week before. Come time to meet and said.“not today, tomorrow - Dwain then hung up...Im going to look for someone else for the job I need done.

They are very rude and unhelpful didnt know much of anything about uhaul