Had multiple conversations with Colton Mathis and he went above and beyond to find the mower I wanted at their Decatur store. He made the arrangements and then I signed the paperwork. The lady at the Decatur store had the mower and paperwork ready to go when I arrived!! Great experience!!!!
What an EPIC experience! Micah Gaines made my husband and I feel incredible about the process ! He was so knowledgeable worked hard and delivered our tractor with his beautiful bride (that made the experience even more personable) Mr Gaines is now a part of our family and we can’t wait to watch the new arrival of his family fish and hunt on our ranch!Thank you so much for all you did to made this experience so incredible to us!My precious husband is one step closer to retirement with his new tractor from Hendershot and Micah Gaines!
Jerod James and the Hendershot team were very helpful and extremely knowledgeable; making the process of buying a new Polaris Ranger seamless. Jerod never tried to push any specific sale or personal agenda. The entire process of finding a machine and getting the deal done was very easy on the buyer end! Highly recommend these guys.
In the last two weeks, I have bought a Case Tractor and Polaris Ranger XP1000.Great place to purchase a tractor! 🙂Would go ANYWHERE BUT HERE to purchase a Polaris.☹️
Awesome Experience! Jarod James handled all my questions about the Polaris Ranger, and even explained to me things I didnt know about the unit in a timely manor thru Text, Email, and Phone. I never seen the unit before pickup day, and it was exactly what I wanted!! Added a few things to it with his recommendation and couldnt be happier!
Too easy and the guys were willing to work with me on the trade in and new purchase price. Go talk to Colton because i think Jeff is shy!!
I needed a new chainsaw and ended up up walking out with exactly what I needed. Salesman knew what he was talking about, asked questions, demonstrated the saw and left me feeling good about my purchase.
Just Fabulous! Colton sold me the zero turn yesterday Very knowledgeable and fun to work with.They said they could deliver next week Brody is delivering it as I type this review. He walked me thru the mechanics as this is my first Zero TurnReally great people really great service. !! I would highly recommend Hendershots for your equipment needs!!Thankyou
This was my first time renting heavy equipment Hendershot Rentals was great Francisco was there and ready to answer any questions I had I plan to rent more equipment from them in the future
Hendershot is a first class organization from top to bottom. Been doing business with these guys for a while. Very helpful from book keeping to sales to service. First class all the way
Best pricing in Texas. Blew the other dealers away on pricing. Jared was quick to get back to me on availability and pricing. Go see Jared for all your Polaris needs. Ill be back for sure
Horrible customer service. They will sell you equipment, then when you bring it it with questions they charge you. The service department is just about ripping off the customer. Beware of this place
Excellent customer service Francisco treated me fairly when the equipment wasn’t working he brought another piece out immediately . I will be using them again and referring people as well
Jerod was extremely helpful and was great to do business with.
I had the pleasure of working with Jerod James on my recent purchase. Jerod was very knowledgeable and great to work with. I would definitely do recommend them for any of our farm and ranch needs and do business with them again in the future.
Colton sold me a Polaris side by side that I had order. He followed up during the waiting time of the order and keep me posted. He was polite and very professional.I’ve been in sells most of my life and I would recommend Colton for Case, International, Farmall parts,and Polaris or Hustler mowers. Thanks again David Marr
Good service at the parts desk
Good service once manufacturer finally delivered plow. David always does a great job.Don Hutcherson
I’ve done work with Hendershot, and more specifically Francisco multiple times over the last couple of years. Every time I call, I’m always greeted with a warm “How are you, Mr. Pittman?”. Deliveries are always on time, and service is always prompt. Francisco is the greatest!
Hendershot equipment rocks! We’ve purchased 2 JCB teleskids from (salesmen) Micah Gaines at Hendershot. We really enjoy doing business with a friendly and reliable dealer like this one! They’re very quick and responsive to any questions you may have and always ready to help!
We are the proud new owners of a Polaris 1000XP thanks to the help from Colton Mathis. We appreciated his excellent knowledge of the products offered and his no pressure, efficient assistance with accessories and paperwork. He made the process easy and we felt like we got a great deal and made a new friend. Thanks, Hendershot!
Jerod James was very knowledgeable when showing us Rangers and Mowers. We felt he definitely tried to ensure we got the correct product for our needs.We felt confident in the prices presented and are excited to try out their service at the shop.Highly Recommend purchasing from Hendershot Equipment!!!
Quick rental process with easy pickup/drop off.
Great people and great customer service! Jerod James did an awesome job helping me with my purchase!
In these crazy COVID times, these Polaris Rangers are hard to come by and dealers are jacking up the prices when they do have some in. But, Jerod at Hendershot gave us an amazing deal on an XP 1000 crew with all the accessories! Had a great experience dealing with him. Highly recommend!!
We are the proud new owners of a new Polaris Ranger 1000 XP thanks to Colton Mathis (plus a FREE new hat from him!), who has a deep knowledge of the Polaris products and extensive part selection, and best of all, an easy-going and friendly personality. Thank you Colton and Hendershot for your excellent service and business!
They have great prices on rental equipment. Give Francisco a call.
Have tried working with both the Stephenville and Decatur service departments and have had nothing but issues. Being completely rude over the phone, laughing off any question I may have, and also not willing to help me find part #’s due to “how busy they are”. And last but definitely not least, if you call they’re service department they will send you to voicemail every time, even if you are calling them back from missing a return call.Trying to use Hendershot Service Department is like pulling teeth!Would not recommend to ANYONE!
Good guys takin care of business. First machine on site two weeks and had a mechanical/electrical issue . One phone call and replacement machine delivered same day. No long delay, no problem . Cant ask for much better service than that. We will continue to rent from Hendershot!
Great experience with sales and service. Friendly and knowledgeable staff. Highly recommend.
They repaired a problem with our piece of equipment but there customer service leaves a bit to be desired. What should have taken only a day or so was more than 10 days, although it may have been less than 10 days as they never called to say the equipment was ready. We called to inquire and was told, yes its ready. I would use them again but am aware of this now and might try a different repair service first, not sure.
David Halford is the main reason I trade with you guys. He understands what true customer service is, no matter my issue, service, parts or sales, he goes the extra mile to make sure I’m taken care of. Hendershot is very fortunate to have people like David.
Hendershot Equipment has always been the place to go for agricultural needs. They have great service, and a great sales team and keep your needs in mind! Jared Huckabee can help you get whatever you need, and the delivery service is the best around.
Francisco was patient and very helpful. Can’t thank him enough for all the help. Would definitely recommend renting from Hendershot.
Good doing business here, no hassle.👍🏾
Jarod helped us with our purchase. We found it on line as we were headed home from a short family visit. He was Very professional, friendly and knowledgeable about our Polaris purchase. We highly recommend Hendershot Equipment.Coach & Bonnie Brewster
This place is neat and clean. We often get parts thru them for our Comanche business. They would have gotten a 5 star, but there was a problem with the order we placed a week earlier. I was able to get the manager to straighten things out so everything is fine now.
Great service in rental dept. Francisco did an outstanding job in correspondence of our needs throughout a recent skid steer rental.
I just updated my SV280 purchased from Hendershot in Stephenville to a TV370B CTL, also purchased from Hendershot in Stephenville. For both of these purchases, I dealt with David Halford.I cannot begin to tell you what a wonderful experience it was/is, working with, and getting to know David. Any business that deals with the public is no better or worse than the front line folks who meet the public/customers on a daily basis. As far as I am concerned, David Halford IS Hendershot Equipment, and he represents you in a truly exemplary manner. Your company is in excellent hands with David representing you. I hope you realize what a treasure he is for you.I do not say this lightly, and can speak from experience. I have been in charge of some 300+ employees in my career, and what I say concerning David comes from my experience working with my employees. He has the unique gift to relate to the people he is servicing, and not only represents Hendershot well, he has become a friend also. I truly cannot say that about some of the other Case dealership employees I have dealt with in the past.So, THANK YOU David Halford. I look forward to a long and treasured relationship in the future. Well Done!!!!!!!Wes Hays
It was an absolute delight dealing with Hendershot and specifically David Halford in the purchase of a new Case IH tractor. David is knowledgeable and extremely helpful. My next purchase will be from Hendershot as well.
Great service will be back for sure
I had a good experience renting equipment from Hendershot and working with Fransisco. Equipment performed fine, and staff were extremely helpful and friendly. I would have zero hesitation to do further business or recommend them.
Have rented from Hendershot many times, mostly renting a small excavator. Every time service is quick and friendly. Machines are new and function excellent. Trailers are new and light behind truck. Prices are cheaper than any other place I have rented, especially since equipment is new.
Francisco provided white-glove treatment and was awesome! I highly recommend him and the company.
Rented a machine, and had a couple personal problems that impaired my job. Hendershot was more than generous on assisting me with those issues. With their prices and service I will not be using anyone else in Stephenville.
Francisco and the crew were extremely helpful.
No pressure, I said I was looking for a 40 to 60hp 4 wheel drive new tractor front loader, rear tiller and landscape rake. David Halford showed me the options and how to operate. I picked out what I wanted. I qualified for 0% with nothing down. David and tractor showed up next day. After I put on 50hrs for the break in he was going to get me what I needed for 1st service.
Great people to deal with, awesome sales staff. Would highly recommend for Vermeer hay products!
Great service! Very nice staff. Thanks for everything.
Excellent service and sales staff very friendly. They will back there sales 100%. I bought my new Polaris ranger from Jerod James and he was excellent to deal with.
These guys are friendly and helpful. They always have a solution for my rental needs. Would highly recommend using them.
We came three hours to rent a skid steer and tree puller from Hendershot in Stephenville because they were the only place that rented out the tree pulled we wanted to try.Francisco was great in getting us all set up and answered any questions that we had.Unfortunately, we had a hydraulic hose bust on the tree puller the first day that we used it. We called Francisco and let him know, and sent pictures to show the hose had wear marks before we even used it. Francisco went above and beyond to find a hydraulic company near us instead of us having to drive 3 hours back to Stephenville. With him finding this, we were back up and running in a few hours instead of spending that time driving.We had planned on renting it for a month but had a change of plans, and there was no problem to return it after a week instead. Definitely recommend dealing with Francisco in the rental department.A word to the wise: take “before” pictures of equipment when renting it. It can save you a lot of argument down the road. 😂
Been in there looking for near obsolete items and both times were able to help me. Great customer service. A place youre going to remember to go next time you need something.
I shopped for a new tractor at 10 dealerships from Tyler to DeLeon Texas and was very lucky to have found Hendershot. The 2019 Case 75 C model tractor I purchased is hands down the best value compared to comparable John Deere, Kubota, Mahindra and New Holland machines.I compared specs and test drove them all and found the 75 C cab larger than even the new model Kubota. Way larger than the John Deere comparable model. John Deere “nickel and dimes” you. Want both doors to open? Buy a door handle. Instructor seat? Add $500. Also like the Fiat Italian built engine that runs so clean that no expensive “not covered under warranty” particulate filter or regeneration cycle is needed like with Kubota and John Deere. Other than the actual tractor and equipment, dealer longevity, reputation and service quality was a big deal for me. Having a dealer that will be there when needed for service weighed heavy on my purchase decision and Hendershot was top notch. Jared Huckabee in sales is extremely knowledgeable, professional and worked hard to earn my business. He took time to be with the tractor when it was delivered and he knows his product inside and out. Service manager Kevin Fore is taking care of a very minor tear on back side of one arm rest under warranty. Definitely above and beyond customer care. I could not be happier with my new tractor and dealer.
Talked to Jarred about new mahindra tractor in Nov. Wasnt able to buy until February. Now he is telling me I need a much larger tractor because the smaller units have motor issues. After talking to other dealers and along with his service department I figured out he was only wanting to sell what was on the lot. Also the jarred in the mower side was no help when asking about a new zero turn. So I ended up buying the tractor I wanted and zero turn from a closer dealer and got 1500. more for my trade.
I recently purchased a Mahindra 6065 from hendershot equipment in Stephenville Tx. My entire experience with their team was fantastic. Jared Huckabee was an awesome sales person to deal with, great communication and very responsive to any of my needs. Everything from the first meeting all the way through the delivery of my new tractor Jared provided first class service. I would recommend anyone in the market for a tractor or any implements go see Jared at Hendershot equipment in Stephenville Tx.
They always treat you with the most respect. They truly are about their customers and I appreciate everything they do for the Tarleton Rodeo Team. They are first class in every way!!
Great experience. Colton was very helpful, friendly and knowledgeable.
Always the best place to rent from. Hometown style company for being a bigger company
Francisco in the rental dept was great. I plan to go back when necessary.
Jerrod and Colton in the parts department are the best. #1
Decatur facility: while the people are nice, the prices for repairs are outrageously high. Over $50 to put some anti flat goo in two tiny front mower tires, $60 to clean contacts on battery. Total bill over $500 for tune up and blades for zero turn. Then 2 weeks later they charged my card without authorization for fees they forgot. Get EVERYTHING in a written quote. A lesson I learned the hard way
Jerod is a great salesman, seems to know his equipment!
Great company... Jason was very helpful with our rental. We appreciate Hendershot helping our school out.
Francisco Talamantes was great. We rented a rock trencher. Best price over Cleburne or Hico rentals. Good place to do business.
Great people to work with! Will be back.
They had everything I needed,at a low cost.
Service department is horrible. Have fun getting bent over by this establishment if you enjoy that sort of thing.
Poor service. Overcharges.
Love these folks - great service everytime
They help me very quickly
Great customer service and an awesome team to work with!
I usually don’t ever do any reviews but this one I couldn’t pass up.Jared Huckabee and the service Tech David Wiese at the Stephenville Hendershot went above and beyond what I was expecting this weekend. I bought a new Vermeer 504R Signature baler from Jared and it was delivered Wednesday 11/07/2018. Jared and the tech came out installed the monitor and everything was working fine. I went to bale hay Saturday, hooked the baler up, went to power up the monitor and I didn’t work. Jared sent the tech out about 430 p.m to try and figure out what was wrong with this brand new monitor. The tech said the monitor is bad but he found out they have one at the Decatur store and he would leave at 600 Sunday morning and pick it up and come install it when he returns. At 9:40 a.m the tech was at my house installing the new replacement monitor and it was working great. Now that dosent say much for a brand new monitor not working but anyways. I have bought a lot of equipment from Jared and he has always helped and treated me very well.
Renting equipment from Hendershot is a very professional experience. The staff goes the extra mile to work out the kinks that you may encounter. Even driving way out in the country just to help change attachments. Thanks Hendershot.
I would not waste my time. I took my grapple bucket in to be serviced on hydraulics...I specifically said needs just connections. No they took off the whole good lines and tried to charge me $660 I called bs and the police as they tried to not let me get my bucket. Police came they let me have my bucket due to theft...I agreed to pay $300 for the lines I didnt need because I felt bad after calling the law. Bucket still not fixed I took to McMaster in Decatur $17 and they made connector right there. Do NOT go here for anything other than purchase. The service tech in Decatur is an absolute joke. The help desk person had to basically cattle prod him to come help me in the first place.
Employees were nice and the place is very clean on the outside
I wouldnt go back if they gave tractors away!
David Halford has went above & beyond to take care of me on 120a Farmall tractor.I highly recommend Hendershot CO. & David to anyone looking for anything these guys sell!! They do no miss a beat!!
Great April high prices
Great people
After they they worked on my mxu 125 nothing worked, $ 10000, repair bill, were supposed to replace parking brake, has to b done while trans is out, didnt do it, there was supposed to b 1 year warranty, never fixed nothing, they r well known for bad Repair all over texas!
Wish I could put a negative star service manager is a complete inconsiderate ass. works on engines but only certain types. Doesnt want to spend time looking for correct parts. Absolutely worthless
Handles most heavy equipment needs!
Francisco was great.
Great people very helpful